5030 Courses

Description Do you want to learn how to face crisis time in your organisation? How to proactively defend media with clear, understandable, and exact quotes? If so, take a look at our well-designed Media Crisis Communications course. It will guide you on your further quest regarding this field. The contents of the course aim to prepare you for how to face press conferences, create media statements and messages, and deliver important information during public relation crisis. It also assists you in preparing plans and enables you to identify the approximate reason and time of the crisis to take proper action. The course aims to make you confident in front of a camera, capable of managing crisis communication, and responsible for shielding the reputation of the organization vibrantly. Assessment: This course does not involve any type of assessment. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Media Crisis Communications is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Media Crisis Communications is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. You Can Handle a Media Crisis and Come Out Ahead This Crisis Will Make You Stronger - Public Relations FREE 00:04:00 Creating Your Winning Message 00:08:00 Let the Whole World Know - Distributing Your Message 00:16:00 The Biggest Crisis Blunders to Avoid - Public Relations 00:12:00 The Real Secret to Being Prepared for a Crisis: Practice on Video 00:05:00 Feedback 00:01:00 Final Public Relations Tips 00:04:00 If You Like to Learn by Reading 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential. Description: Adopting negotiation skills is important for almost every individual to grow, flourish and succeed at any job or business. Learn about the different types of negotiation skills and how can these be used in practical life in this course. Know the skills of have a successful negotiation without any fault. Understand how to deal with different situations or difficulties if occurred. Learn how and where to use specific tactics and when not to use them. Know how to deal tough questions. Who is the course for? A businessman. This course is for both beginners and experts. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Negotiation Skills Certificate Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Skills Certificate Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Negotiation Skills Certificate- Activities 00:00:00 Mock Exam Mock Exam- Negotiation Skills Certificate 00:20:00 Final Exam Final Exam- Negotiation Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Having replaced business communications, such as fax, face-to-face meetings, and physical letters, email is a key communication tool both in the workplace and with clients. Now one of the most common points of contact in the business environment, it has increased the efficiency of many business processes. Through this Email Etiquette for Business Training you will receive all the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. The course will teach you how to draft emails that are clear and concise and won't be misinterpreted by co-workers. Learn powerful writing and formatting techniques to engage customers and colleagues. This course will give you everything you need to ensure that your message says just what you wanted it to, and nothing you didn't! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Email Etiquette for Business Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Email Etiquette for Business Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Be Professional 00:02:00 When to Email 00:04:00 Importance of a Subject Line 00:05:00 The Types of Formalities 00:07:00 Module: 02 To CC, BCC or Not to CC 00:06:00 Email Spacing and Flesche Scoring 00:06:00 Email Etiquette Tips I 00:09:00 Email Etiquette Tips II 00:06:00 Train Your Staff 00:01:00 When to and Not to Transfer 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advance your career in retail with our comprehensive course. Covering everything from customer service and sales techniques to visual merchandising and management skills, this course has something for everyone. Upgrade your skills and boost your career with this in-depth training program. Our Retail course is designed for those looking to enter or advance in the field of retail. The modules included cover a range of essential skills, including customer service, consumer behaviour, communication, sales techniques, and visual merchandising. Additionally, the course covers consumer rights, in-store and exterior design, and health and safety in retail environments. With a focus on hands-on learning and practical skills development, this course provides a comprehensive introduction to the retail industry and is suitable for anyone looking to build a career in this field. Upon completion of this course, you will be able to: Familiarize yourself with the role and responsibilities of a retail associate. Identify key qualities for success in retail. Analyze the psychological factors that influence consumer behaviour. Communicate effectively with customers. Utilize trends and target customers effectively. Understand the sales process and handle transactions at checkout. Understand consumer rights and protections under the Consumer Rights Act. Implement visual merchandising principles. Implement in-store design principles. Implement exterior design principles. Understand and follow health and safety guidelines in retail environments. Develop management skills to lead your team effectively. What will make you stand out? On completion of this online course, you will gain the following: QLS Endorsed Training. CPD QS Accredited Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The Retail Training Course is a comprehensive program designed to equip individuals with the essential skills and knowledge to succeed in the fast-paced world of retail. It offers a well-rounded understanding of the retail industry, consumer behaviour, effective communication, visual merchandising, and team management. Gain a solid foundation in the fundamentals of the retail industry and develop the qualities necessary to excel as a retail professional. Understand consumer behaviour, learn effective communication strategies, and master the art of effectively identifying trends and targeting customers. Explore the legal aspects of retail, ensure compliance, and prioritise customer satisfaction. Discover the principles of visual merchandising to create engaging store designs. Emphasise the importance of health and safety practices and develop management skills to enhance overall store performance. This course provides a comprehensive and theoretical learning experience, equipping you with the skills and knowledge needed to thrive in the dynamic retail industry. Whether starting your career or seeking to enhance your existing skills, this course offers a solid foundation to excel in various retail roles. Enrol today to unlock your potential for success in the exciting world of retail. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Certificate in Retail Training at QLS Level 3'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 120 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Retail Associate 06:04 1: Introduction to Retail Associate Preview 06:04 Module 02: Qualities of a Retail Associate 10:36 2: The Qualities of a Retail Associate 10:36 Module 03: Retail Psychology 07:06 3: Retail Psychology 07:06 Module 04: Importance of Consumer Behaviour 05:48 4: Importance of Consumer Behaviour 05:48 Module 05: The Importance of Communicating with Customers 09:03 5: The Importance of Communicating with Customers 09:03 Module 06: Taking Trends and Targeting Customers Effectively 05:38 6: Taking Trends and Targeting Customers Effectively 05:38 Module 07: The Sales Process and Dealing with Customers at the Checkout 04:56 7: The Sales Process and Dealing with Customers at the Checkout 04:56 Module 08: Consumer Rights Act 08:42 8: Consumer Rights Act 08:42 Module 09: Introduction to Visual Merchandising 07:38 9: Introduction to Visual Merchandising 07:38 Module 10: In-Store Design 09:04 10: In-store Design 09:04 Module 11: Exterior Design 09:31 11: Exterior Design 09:31 Module 12: Health & Safety for Retail Stores 09:59 12: Health and Safety for Retail Stores 09:59 Module 13: Management Skills for Leading Your Team 08:40 13: Management Skills for Leading Your Team 08:40 Assignment - Retail Training 03:00 14: Assignment On Retail Training 03:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 15: CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 16: QLS Endorsed Certificate (Optional) 01:00 PDF Who is this course for? This Retail Training Course is Ideal for: Aspiring retail professionals Current retail associates seeking skill enhancement Retail managers and supervisors Small business owners in this sector Customer service professionals transitioning into retail Individuals interested in consumer behaviour and effective communication Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path The aim of this exclusive Retail course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Retail Assistant (£16,000 - £20,000 per year) Retail Manager (£20,000 - £30,000 per year) Merchandiser (£16,000 to £36,000 per year) Assistant Buyer (£20,000 - £30,000 per year) Sales Assistant (£16,000 - £20,000 per year) Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Master Operational Risk Management with our step-by-step guide. Learn risk identification, measurement, mitigation, and effective communication strategies. Ideal for professionals seeking to enhance their ORM expertise and apply practical solutions in various industries.

Autism: Autism Training Around one out of every 100 children has been diagnosed with autism, so teachers must educate themselves with the skills and knowledge needed to properly support autistic children. This Autism Training course will teach you about the various signs of autism and the difficulties people with autism encounter in education, communication, socialization, and developing relationships. Furthermore, this Autism Training course will teach you how to assist others facing similar difficulties in improving their lives. Enrol in our Autism Spectrum Disorder (ASD) today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development in the field. Special Offers of this Autism: Autism Training Course This Autism: Autism Training Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Training Course Instant access to this Autism: Autism Training Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Training Course Autism: Autism Training This comprehensive Autism Spectrum course will guide you through the numerous obstacles that autistic children encounter, as well as how to provide the appropriate support and help. After you have gained a better understanding of the disorder, this Autism Training course will show you how to approach children and adults with autism and make them feel at ease in your presence. "Empower your team with our cutting-edge Autism Training course! Gain invaluable insights into understanding Autism spectrum disorders. Our expert instructors provide comprehensive strategies for supporting individuals with Autism in various settings. Equip your staff with essential skills and knowledge to create inclusive environments with our Autism Training course today!" Certificate of Completion You will receive a Autism Spectrum Disorder (ASD) course completion certificate for free as soon as you complete the Autism Training course. Module 01: Introduction to Autism Spectrum Disorder (ASD) 13:56 1: Introduction to Autism Spectrum Disorder (ASD) Preview 10:56 2: Quiz: Introduction to Autism Spectrum Disorder (ASD) 03:00 Module 02: Approaches to Helping People and Children with Autism 33:15 3: Approaches to Helping People and Children with Autism 29:15 4: Quiz: Approaches to Helping People and Children with Autism 04:00 Module 03: Diagnosis of Autism 12:38 5: Diagnosis of Autism 10:38 6: Quiz: Diagnosis of Autism 02:00 Module 04: Communication 16:45 7: Communication 14:45 8: Quiz: Communication 02:00 Module 05: Cognitive Styles and Functions in Autism 13:26 9: Cognitive Styles and Functions in Autism 11:26 10: Quiz: Cognitive Styles and Functions in Autism 02:00 Module 06: Autistic Behaviour 20:48 11: Autistic Behaviour 17:48 12: Quiz: Autistic Behaviour 03:00 Module 07: Organisation Systems with Autistic Individuals 14:19 13: Organisation Systems with Autistic Individuals 12:19 14: Quiz: Organisation Systems with Autistic Individuals 02:00 Module 08: Autism Awareness 08:37 15: Autism Awareness 05:37 16: Quiz: Autism Awareness 03:00 Module 09: Government Policies on Autism in England 13:08 17: Government Policies on Autism in England 10:08 18: Quiz: Government Policies on Autism in England 03:00 Who is this course for? Autism: Autism Training This Autism Training course is ideal for Everyone. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Training Students who intend to enrol in this Autism: Autism Training course must meet the following requirements: Autism: Autism Training: Good command of the English language Autism: Autism Training: Must be vivacious and self-driven Autism: Autism Training: Basic computer knowledge Autism: Autism Training: A minimum of 16 years of age is required Career path Autism: Autism Training Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Explore your dog grooming skills with this excellent online course that will make you a top dog groomer in this rewarding field in no time at all. Perfect for anyone wishing to pamper their pooches, this course offers a basic foundation for any student hoping to bag a position within a dog grooming business or em-bark on self-employment in their local area. The course teaches the basic dog behaviour, infection and diseases, canine anatomy and health, first aid, grooming equipment, grooming requirements, etc. Apart from these, you will learn how to make the dog more stylish by hair cutting, brushing, trimming nails, using essential oils, dry shampoos, and so on. This Online Dog Behaviour Psychology Diploma is ideal for anyone, whether they are considering a career working with pets, pet owners, as well as people looking to provide a service in the growing need for pet psychologists or someone who wants to gain a much better understanding and knowledge of pet psychology. The Online Dog Behaviour Psychology Course has been designed to provide you with a wealth of knowledge and information regarding animal behaviors and how to deal with them. This course will cover the natural instincts and behaviors of dogs, cats, and other common pets. It includes domestication, and how to prevent psychiatric issues. You will also learn how pets think, learn and feel, why they exhibit certain behaviors and how to read their communication signs. This course will help you to push yourself forward in your chosen career with the ability to study at any time from anywhere using any device, as long as you have an internet connection. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Dog Grooming & Behaviour Psychology Course is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum Dog Grooming The History of Dog Grooming 00:15:00 Why Do We Groom? 00:15:00 Anatomy 00:15:00 Breed Groups and Coat Types 00:15:00 Equipment and Techniques 01:00:00 Keep Your Dog Healthy and Clean 01:00:00 Things to Look for Before you Groom a Dog 00:15:00 Pre-grooming and General Care 00:30:00 Preparation 00:30:00 Skin Conditions 01:00:00 How to Bathe Your Dog 00:15:00 How to Get Your Dog to Love Bath Time 00:00:00 Drying Your Dog After a Bath 00:15:00 Bathing and Drying: General Considerations 00:15:00 Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) 00:30:00 Basic First Aid 01:00:00 Animal Psychology Introduction to Animal Psychology 00:05:00 The Evolution of Pets 00:07:00 Exercise Lesson 1 00:03:00 Dealing with Dogs 00:07:00 Behaviour in Dogs 00:08:00 Psychology of Dogs 00:07:00 Aggression in Dogs 00:10:00 Exercise Lesson 2 00:03:00 Dealing with Cats 00:06:00 Behaviour in Cats 00:07:00 Aggression and Cats 00:07:00 Psychology of Cats 00:06:00 Exercise Lesson 3 00:03:00 About Rabbits 00:06:00 Behaviour of Rabbits 00:06:00 Exercise Lesson 4 00:02:00 Final Test Preparation 00:02:00 Thank you and Good bye 00:04:00 Mock Exam Mock Exam - Dog Grooming Behaviour Psychology Course 00:20:00 Final Exam Final Exam - Dog Grooming Behaviour Psychology Course 00:20:00

Overview of Disability Awareness & Inclusion Training Basics In an increasingly diverse and inclusive workplace, understanding and accommodating people with disabilities is essential for any organisation that values equal opportunities and a thriving work environment. This comprehensive Disability Awareness & Inclusion Training program provides participants with a deep understanding of disabilities, their impact on individuals, and the legal and ethical frameworks that govern disability inclusion in the workplace. According to the Office for National Statistics (ONS), 14.1 million people in the UK have a disability, representing 20.4% of the population. This number is expected to rise as the population ages. Despite this significant proportion, people with disabilities are still underrepresented in the workforce. The ONS reports that only 52.2% of people with disabilities are employed, compared to 83.1% of people without disabilities. This presents a significant opportunity for businesses to tap into a largely untapped talent pool and skills. By embracing Disability Awareness & Inclusion Training, organisations can gain a competitive advantage, enhance their reputation, and foster a more diverse and productive work environment. Upon completion of this Disability Awareness & Inclusion Training, participants will be able to learn about: Define disability and identify different types of disabilities. Understand the legal and ethical frameworks governing disability inclusion in the workplace. Apply the social model of disability to understand the barriers faced by people with disabilities. Identify and address attitudinal and environmental barriers that hinder disability inclusion. Implement effective communication strategies when interacting with people with disabilities. Contribute to creating an inclusive workplace that values and accommodates people with disabilities. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Disability Awareness & Inclusion Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Disability Awareness & Inclusion Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Disability Awareness & Inclusion Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Disability Awareness & Inclusion Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Employers and Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating An Inclusive Workplace Creating an Inclusive Workplace 00:13:00

Description Influential conversation ability enriches your managerial capability. But most of the time, people do not know how to handle the situation with his conversational power. To become efficient in that particular area, you may look at Managing Difficult Conversations course. This course enables you to perceive the situation and to manage the ways of difficulties with pen and pencils. It provides you a guideline where you can understand situation and develops your conversational skill to present the difficulties smoothly. It teaches you how to keep calm and cool, present your attire with physical gesture and make an effective conversation to achieve your agreement for your organizational growth. It always helps you to focus on the main facts considering some valuable questions and situation. Actually, it aims at your presentation facts. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Difficult Conversations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Difficult Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn to use Slack and get your works done with your team by enrolling the Slack for Business Online Training course. Slack is a cloud-based team collaboration tool that is designed to hold all workplace communication in one place. It connects the team to fulfil and manage their projects. The course teaches you how to communicate effectively across all channels within your organization using the Slack platform. Throughout the course, you will learn how to set up a Slack account and teams and how to communicate with the team members using Slack's communication tools. Communication features such as mentions, announcements, and sharing will also be covered in the course. Then you will learn to search channel, invite members, join and leave channels, or how to rename or customize the channel. The course shows you the techniques of customizing Your Slack experience by creating and configuring notifications. Lastly, the course teaches you how to change users' roles, transferring ownership, exporting team data and deleting teams, etc. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Slack for Business Online Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Slack for Business Online Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started TOPIC A: Getting to Know Slack 00:30:00 TOPIC B: Working with Slack Teams 00:30:00 TOPIC C: Creating Messages in Channels 00:30:00 TOPIC D: Editing Your Slack Profile 00:30:00 TOPIC: E Getting Help with Slack 00:30:00 Communicating In Channels TOPIC A: Managing Messages 00:30:00 TOPIC B: Doing More with Messages 00:30:00 TOPIC C: Using Threads 00:30:00 Working with Channels TOPIC A: Searching Channels 00:30:00 TOPIC B: Creating Channels 00:30:00 TOPIC C: Customizing Channels 00:30:00 TOPIC D: Managing Channels 00:30:00 Communicating With Slack TOPIC A: Using Direct Messages 00:30:00 TOPIC B: Creating Posts and Snippets 00:30:00 TOPIC C: Adding Files to Slack 00:30:00 TOPIC D: Managing Files 00:30:00 Customizing Your Slack Experience TOPIC A: Customizing Personal Slack Preferences 00:30:00 TOPIC B: Configuring Notifications 00:30:00 TOPIC C: Adding Apps to Slack 00:30:00 Working with Slack Teams TOPIC A: Customizing Your Team 00:30:00 TOPIC B: Customizing Team Settings and Permissions 00:30:00 TOPIC C: Managing Team Membership 00:30:00 TOPIC D: Managing Slack Teams 00:30:00 Assessment Certificate and Transcript Order Your Certificates and Transcripts 00:00:00