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Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Supervisor Training course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Supervisor Training online training course. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) The Supervisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Experts created the Supervisor Training course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Supervisor Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD & after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Diploma in Supervisor Training at QLS Level 4 Module 01: Fundamentals of Supervisor Training The Importance of Training Supervisors The Five Keywords of Supervision Realities of Training New Supervisors Top Mistakes Made by New Supervisors Supervision as a Profession Summary Module 02: Understanding the Role of Supervision Defining Supervision Professional SupervisionLine Management or Managerial Supervision Types of Supervision Roles of a Supervisor Successful Supervisors Do Things Differently Summary Module 03: Essential Skills in Supervision Problem Solving and Decision Making Planning Delegation Basics of Internal Communications Meeting Management Summary Module 04: Recruitment and Dismissal Recruitment Process Overview The Hiring Process in Eight Steps Dismissal of an Employee Summary Module 05: Employee Management Goal Settings Motivation Observation and Feedback Addressing Performance Issues Conducting Performance Reviews Summary Module 06: Communication Skill Development Listening Actively Choosing the Right Words Using an Appropriate Tone of Voice Using the Appropriate Body Language Adjusting with Different Personalities Conducting Effective Meetings Summary Module 07: Interactive Training for New Supervisors Individual Training Small-Group Training How to Create Successful Training Program Tips on Designing Effective Training What to Look for in Training Importance of Evaluation Levels of Training Evaluation Improvement of Training Summary Module 08: Conflict Management Why Conflicts Happen Managing Conflict Based on Personality Types Managing Conflict Based on Perception Managing Conflict Based on Goals Handling Common Conflict Situations Summary Module 09: Cybersecurity for Employees What Is Cybersecurity? Importance of Cybersecurity Benefits of Cybersecurity Training Getting Employees on Board with Cybersecurity Awareness Training Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this Supervisor Training course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements This Supervisor course is open to anyone who is interested in learning from anywhere in the world. Career path This Supervisor course will allow you to kickstart or take your career in the related sector.

Substance misuse is the inappropriate or harmful use of legal substances by someone. Your awareness about this can be your saviour, and your ignorance can result in unwanted situations. We have designed this course to ensure our learners' best possible learning outcome. The course is divided into multiple modules to deliver the knowledge more conveniently. Each module provides vital information on the topic. From the introductory part to the effect of substance misuse on youth, every aspect is covered in this course. The course delivery method is also kept simple and easily understandable so that anyone with previous knowledge can easily understand the topic at their own pace. The assessment method also ensures the learners are properly gaining knowledge from the course. This is the course for you to value your time and money if you're seeking a well-designed one for learning about Substance Misuse Awareness. Make your online learning experience a pleasant one, and enrol now! Learning Outcome: Here are a few critical skills you will achieve from our course: Basics of Substance Misuse Knowledge about various substances Uses and Abuses of Substances Acts and Legislations of Substance Misuse Prevention and Treatment of Substance Misuse You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created this course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access this course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 1: Introduction to Substance Misuse What Is Substance Misuse? Commonly Misused Substances It's Use and Misuse Abuse and Addiction Use Disorder Signs of Misuse Reasons Behind Misuse Module 2: Overview of Substance Types Legal and Illegal Substances Illegal Substances Overview Effects of Different Substances Health Risks Module 3: Prevention and Awareness Why Is Prevention Important? Principles of Prevention Ideas for Awareness Projects Financial Resources Module 4: Misuse at Workplace Substance Misuse at Work Impact on Workplace Signs of It's Use at Work Employer's Role Drug Testing at Workplace Workplace Culture Workplace Awareness Module 5: Misuse Policy at Workplace Understanding Policies to Mitigate Harms in the UK The Policy Aims and Objectives Developing a Policy on Substances at Workplace Negotiation of Policy Major Elements of Policy Module 6: Treatment of Addiction Motivation for Improvement Change Model Changes without Formal Treatment Self-Help Groups Professional Treatment Psychological Treatment Tools Overcoming Insomnia Psychoeducation Cognitive Rehabilitation Module 7: Laws and Acts Introduction The Misuse of Drugs Act (2001) Penalties Regulations The Medicines Act (1968) The Psychoactive Substances Act (2016) Other Relevant Laws Module 8: Misuse and Youth Abuse and Adolescents Frequently Used Substance by the Youth Reasons for Misuse by Youth Consequences Misuse by Youth in Recent Times Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There are no specific requirements to start learning from this Substance Misuse Awareness course. Anyone with a laptop, tablet, or smartphone and a stable internet connection can enrol in this course. A list of Career Paths you can pursue by joining this course. Teacher or teaching assistants Health Care Professional Support Workers Childminder and social workers Nursing students or paediatric nurse Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path This online course is ideal for anyone looking to start a career in the field, which includes the following related professions: Community Health worker (£22,454-£54,600) Care Coordinator (£32,819- £36,317) Substance abuse counsellor (£20,000-£26,000) Recovery nurse (£20,000- £30,000. ) Social workers (£18,000- £26,000. ) Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Substance Misuse Awareness at QLS Level 4 Hard copy certificate - £99 After successfully completing the Substance Misuse Awareness, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Introduction: Staff retention is a growing concern, but by having a proper staff retention strategy in place you'll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue - it's much more beneficial to the business to keep current employees satisfied in their job. Understanding your employees and having proper retention strategies in place is key to retaining employees long-term. This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees. You Will Learn: What the main factors are that lead to employees leaving their jobs and what you can do to prevent this. How to come up with a competitive compensations and benefits plan. How to encourage career advancement and growth opportunities in your company. The benefits of flexible working, both to the employer and employee. How to implement various training and development techniques and the benefits of encouraging training in the workplace. Benefits of Taking This Course: You will learn what drives employees to leave and with this knowledge be able to implement preventative measures. You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs. You will gain insight into retaining a positive and motivated body of staff. You will learn the benefits that retaining your staff can bring to your business. Your knowledge will allow you to formulate an effective retention plan that works for your employees and business. Course Modules/Lessons Module 1: Staff Retention Techniques Introduction Module 2: Compensation and Benefits Module 3: Career Advancement and Opportunities for Growth Module 4: Flexible Work Schedules Module 5: Training and Development

Prosper in life through Spiritual Development Who is spiritual development for? Well, the question should be, who is it not for. If you are having rage fits, unable to find happiness or depressed, want to live a peaceful and relaxed life; then this is the course for you. The spiritual development combines ideas of meditation and mantras in order to focus the mind. In this course, you will be able to sharpen your mind by learning more about spiritual development. You will be initially introduced to spiritual mantra and learn to find the correct mantras for you. Furthermore, you will learn about different breathing techniques and how to tune into your own brain. All of these will help your mind to be able to focus and change your life for the better and help people with conditions such as ADHD. Through this course you need to be able to get a deep understanding and build up of your interests, convictions, ethics, measures, values and much more in order to truly develop your spirits. So instead of delaying you should definitely get this course now, and get cracking. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Spiritual and Mental Development Introduction 00:15:00 Understanding your Mental and Physical Mind to Development of Self Spiritual 00:30:00 Spiritual Acceleration Mental Learning in Physical Self Development 00:15:00 Physical Acceleration Mental Learning in Spiritual Self Development 00:30:00 Self Development through Speed Learning in Mental Physical and Spiritual Awakenings 00:30:00 Motivation Self Development Techniques for Mental Physical and Spiritual States 01:00:00 Self Development in Improving Mental Physical and Spiritual High Court 00:30:00 Growing in Mental Physical Spiritual through Self Development 00:30:00 Relationships in Self Development of Mental Physical and Spiritual States 00:30:00 Planning your Future in Mental Physical and Spiritual Self Development 01:00:00 Benefiting from Subliminal Mental Physical and Spiritual Self Development 00:30:00 Benefiting from Mind Attitude Fleshly and Spiritual Aplomb Development 00:30:00 Innate Mental Physical and Spiritual Self Development Intimate Positive self-image in Personality Physical and Glorified Inner strength Development 01:00:00 Self Development Tactics in Mental Physical and Spiritual Subliminal Training 01:00:00 Concentrating on Self Development of Mental Physical and Spiritual Improvement 00:30:00 Suggestology in Self Development of Spiritual Mental and Physical States 00:30:00 Optimism Strengths in Self Development of Mental Spiritual and Physical States 00:15:00 Self Development of Awareness in Mental Spiritual and Physical Learning 01:00:00 Routine Self Development in Mental Spiritual and Physical Recovery 00:30:00 Viewpoints in Mental Spiritual and Physical Self Development 00:15:00 Breaking Down Mental Spiritual and Physical Self Development 00:15:00 Logic in Mental Spiritual and Physical Self Development 00:15:00 Aspects in Mental Spiritual and Physical Self Development 00:15:00 Emotions in Development Mental Spiritual and Physical Self 00:15:00 Self Development of Mental Spiritual and Physical Meditation 00:15:00 Development of Mental Untainted and Physical Self 00:15:00 Battle Common Problems in Mental Spiritual and Physical Self Development 00:30:00 Exploring the Past in Mental Spiritual and Physical Self Development 00:15:00 Reducing Stress in Mental Spiritual and Physical Self Development 01:00:00 Reviewing You in Mental Spiritual and Physical Self Development 00:15:00 Discovering Humanity in Mental Spiritual and Physical Self Development 01:00:00 Self-Headway Tactics in Mind Physical and Spiritual 00:15:00 Mental Structures in Physical and Spiritual Self Development 00:30:00 Mental Spiritual and Physical Self Development Processes 00:15:00 Unzipping the Subliminal in Mental Spiritual and Physical Self Development 00:15:00 Beneficial of Positive Mental Spiritual and Physical Self Development 00:30:00 Success in Mental Spiritual and Physical Self Development 00:15:00 Abolishing the Master of Failure in Mental Spiritual and Physical Self Development 00:15:00 Suggestions in Mental Spiritual and Physical Self Development Suggestions 00:15:00 Hypnosis in Mental Spiritual and Physical Self Development 00:15:00 Thinking Processes in Mental Spiritual and Physical Self Development 00:15:00 Mental Power in Spiritual and Physical Self Development 00:15:00 Optimising your Power to Mental Spiritual and Physical Self Development 00:30:00 Diaries of the Mind in Mental Spiritual and Physical Self Development 00:15:00 Persuading Resources in Mental Spiritual and Physical Self Development 00:15:00 Building Inner Strengths in Mental Spiritual and Physical Self Development 00:15:00 Reforming your Mental Spiritual and Physical Self through Development 00:15:00 Brain Enhancers in Mental Spiritual and Physical Self Development 00:30:00 Innate Relaxation Control to Mental Spiritual and Physical Self Development 00:15:00 Enhancing Techniques in Mental Spiritual and Physical Self Development 00:15:00 Holistic Training in Mental Spiritual and Physical Self Development 00:30:00 Commonsense Practices in Mental Spiritual and Physical Self Development 00:15:00 Conclusion 00:15:00 Spiritual Mantras Spiritual Mantra Basics 00:30:00 Find The Correct Mantra For What You Are Trying To Achieve 00:30:00 Learn To Breathe Correctly While Reciting 00:30:00 How To Tune Your Own Brain 00:15:00 Allow Your Thoughts To Come And Go 01:00:00 Use Mantras To Focus Your Mind And Change Your Life 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Spiritual Development Complete Course 00:30:00 Final Exam Final Exam- Spiritual Development Complete Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: understand the significance of leadership skills and their impact on team performance review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Technical teams and leadership What is a leader? How much can leadership be learned? The team environment and the impact of leadership skills The characteristics of high performance teams and their leaders Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 2 Essential skills for team leaders 3 key dimensions of effective leadership: inwards, outwards and upwards Developing and promoting a 'team vision': strategic thinking skills The vital role of communication skills and how to develop them Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 3 Leading inwards to build the team The role of leadership in developing team performance Understanding individuals in the team; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 4 Leading outwards and upwards to support the team Negotiating realistic team goals; effective influencing skills Gaining empowerment and support from the key stakeholders Leading upwards: knowing when and how to take the initiative Building team credibility within the organisation; helping the team deliver Becoming an effective team player in leadership teams Building and maintaining rapport with influential stakeholders

You will thoroughly understand every relevant concept about human resources management within this course.

Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning

The Teaching Online Advanced Diploma course is designed to equip educators with the necessary skills to excel in the world of online teaching. This CPD-accredited program covers essential topics such as the role and responsibilities of an online teacher, remote learning fundamentals, digital communication, lesson planning, and effective teaching methodologies. Whether you’re a seasoned educator looking to enhance your skills or someone passionate about teaching and technology, this course provides valuable insights and a formal qualification. With 10 CPD points available, you’ll be well-prepared to kickstart a rewarding career in remote teaching.

Gain insights into effective School Administration and Management strategies. Explore key principles, tools, and techniques for optimizing school operations, fostering a positive learning environment, and promoting student success. Enroll now to enhance your leadership skills and contribute to the efficient management of educational institutions.

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills Training will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills Training course. ******Courses are included in this Level 5 Negotiation Skills Training Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Level 5 Negotiation Skills Training course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Level 5 Negotiation Skills Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills Training could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included