***Note: Offer is Valid for the First 10 Learners Only*** Do you know that the market value of the Education business in the UK is close to 117.8 billion? Are you passionate about joining this massive industry? The Focus Awards Level 3 Award in Education and Training (RQF) would be an excellent opportunity for you to prepare yourself for a great career in the education sector. With the completion of the Level 3 Award in Education & Training AET (former PTLLS), you can expect to take your tutor expertise to the next level. Currently, the UK education sector has 1.3 employees, which is expected to see an 8% growth in the following decades. The education sector is evolving faster than ever. Therefore, you can efficiently deal with the challenges of this rewarding path by learning the best skills from the internationally recognised Level 3 Award in Education & Training AET (former PTLLS). The Level 3 Award in Education & Training AET (former PTLLS) course is crafted for passionate educators and trainers; it equips you with the essential skills to instruct, inspire, and innovate in diverse educational settings. Join the course to land a job with a lucrative average salary of more than £29,000 per year in the UK. Why this Job Ready Program is a Perfect Package for You! So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our {Course_Title}: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking professionals. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. So don't be late and pursue your dream career with Academy for Health and Fitness Why choose focus awards? Choosing Focus Awards will give your career a big boost. These certifications are recognized everywhere, and they meet very high standards. Focus Awards isn't like other accrediting organisations. It's a game-changer! They are serious, innovative, and offer a wide range of qualifications. Choosing Focus Awards isn't just a decision-it's a step toward a better career, personal development, and becoming really good at what you do. Benefits you will gain from this Level 3 Award in Education & Training AET (former PTLLS) Course: Buy One, Get Five Career Development Courses absolutely FREE Premium digital learning resources Top-notch customer support Accessible modules around the clock User-friendly e-learning interface Standard-compliant education Globally recognised certification AET: Level 3 Award in Education and Training AET (Formerly PTTLS) The Level 3 Award in Education and Training - AET (Formerly PTTLS) course is comprised of three mandatory units. These are as follows: Understanding roles, responsibilities and relationships in education and training Understanding and using inclusive training and learning approaches in education and training Understanding assessment in education and training What skills will I gain from this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Course? Understand the underlying fundamentals of teaching and learning Make a practical approach to session planning Explore the various approaches to learning Determine the students' desires and long-term goals Implement strategies for assessing your students' potential You will become an expert in education and training You will gain knowledge in teacher expectations & attributions and much more... AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Qualification Purpose Achieving the Level 3 will award in education and training will enable the professionals to have the necessary knowledge and skills to prepare, plan, deliver and evaluate teaching and training sessions in a wide variety of teaching or training settings. AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Total Qualification Time for this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) qualification is 120 hours. The total credit value for this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) qualification is 12 AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorials or supervision of a learner, tutor, trainer or other education providers. GLH for this qualification is of this AET: Level 3 Award in Education and Training AET (Formerly PTTLS): 48 AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Method of Assessment: AET Unit 1: In Unit 1, you need to complete a variety of writing assignments AET Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence AET Unit 5: In Unit 5, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification of AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Successful candidates will be awarded a AET: Level 3 Award in Education and Training AET (Formerly PTTLS) from Focus Awards. Progression of AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Who is this course for? Level 3 Award in Education and Training AET (Formerly PTTLS) Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Requirements Level 3 Award in Education and Training AET (Formerly PTTLS) This AET: Level 3 Award in Education and Training AET (Formerly PTTLS)course does not have any specific entry requirements for students. However, You must be at least 19 years old or above to register and undergo an initial assessment. Since it is a level 3 qualification, you must pass the minimum 1st level of the literacy assessment. Career path Level 3 Award in Education and Training AET (Formerly PTTLS) You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Certificates Hard Copy Certificate Hard copy certificate - Included
Fully Online No Obligation for Attending Classes Everyone who remembers his own education remembers teachers, not methods and techniques. The teacher is the heart of the educational system. Education is our passport to the future, for tomorrow belongs to the people who prepare for it today. A recent study showed there is widespread concern about the shortage of teachers in the UK. In some regions and some subject areas or phases, finding & retaining appropriately qualified teaching staff is a major challenge for school leaders. But you don't need to worry as our PTLLS - Level 3 Award in Education and Training (RQF) is just the perfect opportunity for you to get into the teaching profession. If you're aiming to become a person who educates students for a better future, while securing a stable & successful career then this PTLLS - Level 3 Award in Education and Training (RQF) online programme will help you achieve your goals. At the beginning of the PTLLS - Level 3 Award in Education and Training (RQF) course, you'll be familiarised with the roles & responsibilities of a teacher also, Learn everything about classroom management and how to assess and provide effective feedback. The Award in Education & Training AET (former PTLLS) online programme is Regulated by Focus which is the most creative and contemporary Awarding Organisation in the UK. This qualification is utterly advantageous for anyone looking to thrive in career opportunities within the teaching sector. Throughout this course, you will broaden your horizons to the noble intentions of teaching and improving society. Why is this PTLLS - Level 3 Award in Education and Training (RQF) Course is Perfect for You? Change Your Career: Join today and make a life-changing decision, get all the essential knowledge to transform your career. Advance Your Career: With our Regulated qualifications, you can move up to the next level in your organisation with expertise. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role. Enhance Your Credibility: The AET (former PTLLS) course is Ofqual, UK Govt. Regulated and Awarded by Focus which adds value to your educational profile. 20 Additional Courses: With a single payment, you will get access to AET (former PTLLS) along with 20 Additional courses 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 day Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. What other courses are included with this PTLLS - Level 3 Award in Education and Training (RQF) Course?: With this PTLLS - Level 3 Award in Education and Training (RQF) Course, learners will get the 5 Premium courses completely FREE. Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma Enrol in this PTLLS - Level 3 Award in Education and Training (RQF) Course to become certified at a nationally acceptable level. Benefits you will gain from this PTLLS - Level 3 Award in Education and Training (RQF) Course: Buy 1 Get 20 Personal Development Courses absolutely FREE Premium quality, intensive e-learning course materials Find a well-defined website for teaching 24/7 teacher assistance Step-by-step guidelines Budget-friendly price Earned recognition from the Uk's top awarding bodies Study in a user-friendly, advanced student portal Convenient and Flexible time limit The PTLLS - Level 3 Award in Education and Training (RQF) course is comprised of three mandatory units. These are as follows: Understanding roles, responsibilities and relationships in education and training Understanding and using inclusive training and learning approaches in education and training Understanding assessment in education and training What skills will I gain from this PTLLS - Level 3 Award in Education and Training (RQF) Course? Understand the underlying fundamentals of teaching and learning Make a practical approach to session planning Explore the various approaches to learning Determine the students' desires and long-term goals Implement strategies for assessing your students' potential You will become an expert in education and training You will gain knowledge in teacher expectations & attributions, and much more... Qualification Purpose Achieving the Level 3 will award in education and training will enable the professionals to have the necessary knowledge and skills to prepare, plan, deliver and evaluate teaching and training sessions in a wide variety of teaching or training settings. Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Total Qualification Time for this qualification is 120 hours. The total credit value for this qualification is 12 Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorials or supervision of a learner, tutor, trainer or other education providers. GLH for this qualification is 48 Method of Assessment: Unit 1: In Unit 1, you need to complete a variety of writing assignments Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence Unit 3: In Unit 3, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work products evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal. Who is this course for? PTLLS - Level 3 Award in Education and Training (RQF) Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Career path You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student
Everything a Project Manager Needs to Know to Maximize the Value of One-on-One Time
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal
Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.
Delving Deeper This groundbreaking course takes you on a mind-expanding journey through the fundamental questions of our time – from the origins of the universe to what consciousness, and the nature of our relationship with reality, might be Are you fascinated by the ‘big questions’? This unique online course, which is based on a weekend course of the same name, takes you on a fascinating journey as it explores some of the fundamental questions of our time – before arriving at some convincing and potentially explosive new explanations. The most stimulating course I've ever done. Why do we have a questioning mind, if not to find the answers?J. SMEDLEY These new insights are compatible with the latest scientific findings and could have huge implications for mankind – they also throw important light on what the ancient mystics have been saying for centuries about the true nature of reality, and our place in it. If you’ve been wondering how the universe came into existence, thinking about the ‘hard problem’ of consciousness, puzzling over the mysteries thrown up by quantum science or been intrigued by mystical experiences – this course is for you. Griffin and Tyrrell’s work soundly rejects the pessimistic reductionist view that the great mysteries about the origin of life, consciousness and time cannot be solved by the human mind. By extending ideas derived from studies of the brain and human givens psychology they have found plausible answers to the big cosmic questions that physicists, biologists and psychologists are struggling with. Their conclusions hold out fascinating implications, not only for scientific progress but also for seekers after truth everywhere. This course offers you the opportunity to examine these profound questions alongside them. This could be the missing link in cosmic and quantum physics… a white knuckle ride through one dazzling, thought-provoking idea after another.AUBREY DAVIS, STORYTELLER What the course investigates How the universe appeared from ‘nothing’ in a Big Bang Why relationships are so important What consciousness is and how it evolved How to expand our consciousness further Why life is full of ‘meaning’ How consciousness connects to matter Why our universe is so extraordinarily favourable to the evolution of life Where the information that created life came from Why consciousness will never be pinned down by brain science How human consciousness changed over the last 100,000 years Why we experience time passing – when physicists say time is an illusion What Dark Matter and Dark Energy might be The function of mysticism What ‘self-development’ really means Can our individual consciousness survive death? And, if so, in what circumstances might that happen? What's included? 21 Videos24 PresentationsLife-long access Course format This online course is derived from a 2-day weekend workshop entitled ‘Delving Deeper: Exploring consciousness and your relationship to reality’ which people travelled from across the world to attend. Fortunately one course was filmed and it is this fascinating material – which includes lively interaction and discussions with the participants – that forms the basis of this ‘Exploring Consciousness’ online course. As some of the concepts in the lectures and discussions are quite subtle and/or very new, we’ve split the course into 21 sections (see ‘Course programme‘) so that you can take your time to absorb and think about the ideas it contains. Each section consists of a filmed talk, many with additional questions and contributions from the participants. Then, after each film, you will receive review notes of the main ideas covered in that section (original to the online course). These notes were carefully written to stimulate contemplation and discussion among you and your friends, or anyone else doing the course with you. You also have access to an exclusive discussion forum where you can post your own thoughts, discuss them and other threads with other course participants who are also interested in the ‘big questions’ (Joe and Ivan are also on the forum). You can spend as long as you like making your way through the course, thinking about the points and ideas raised, and it is easy to review any film or section again should you wish to. In fact, as the content is so rich, we heartily recommend this. Meet your tutors Joe Griffin Joe Griffin is a psychologist with many years’ experience both in psychotherapeutic practice and in training psychotherapists. Read more Ivan Tyrrell Ivan Tyrrell worked for many years as a psychotherapist and now spends most of his time lecturing and writing. Read more How the course was developed Griffin and Tyrrell worked together for many years on improving the understanding and treatment of mental illness. They originated the Human Givens approach to psychotherapy, education and psychology, which has been shown to hugely improve the delivery of psychological interventions, and their mental health courses and numerous books have helped tens of thousands of distressed people. At the same time, they continued to pursue their mutual life-long interest in resolving the hardest question in science – the mystery of consciousness. Their extensive research led them to think about other questions too, such as a meaningful way to understand time, how the universe appeared, quantum entanglement, and what mysticism is for – if anything. Their drive to understand led to years spent studying, researching and thinking about the relevant scientific research and latest theories in various fields (from neuroscience to quantum physics), as well as seeing what the ancient wisdom traditions might have to tell us. Eventually their work and dedication resulted in the publication of ‘Godhead: The Brain’s Big Bang‘ – a book about the explosive origin of creativity, mysticism and mental illness and what that meant for our current understanding about the nature of mind and matter. Magisterial… a grand multi-disciplinary meditation… a gorgeous spell of reflection of the Big Bang and the organization of the universe cast in a fascinating mix of the findings of quantum physics and the intuitions of mysticism… a cascade of every conundrum of our mysterious universe that has baffled the human mind down the millennia.PROFESSOR A.V. ASHOK His view was echoed by many others who wanted an opportunity to get together to explore the valuable ideas it contained – the result was a series of private weekend courses on consciousness, science and spirituality that were run in the UK and Dublin. FAQs Do I need any prior knowledge to do this course? The course is in English so you need to understand English pretty well to follow some of the more subtle ideas that are discussed. You do not need to have any prior knowledge of physics, quantum physics, psychology, neuroscience or mysticism etc, to be able to follow the points made. Just an intelligent, questioning and curious mind… How long will it take me? This is really up to you – the course includes content filmed over two days, and there are also review points for you to read and contemplate and suggested links and publications that you might wish to follow up. We also recommend you watch the films a few at a time, rather than all at once, so that you can think about them in depth and allow time to absorb the rich ideas that are presented in each one. You can then watch each clip as often as you feel is helpful. Can I take the course more than once? Yes, once you’ve paid for the course you can watch it as many times as you like, you’ll have permanent access to the content. Can I discuss the ideas on this course with others? Yes, there is an online discussion forum which everyone who has completed the course is invited to join. On it you can share your thoughts, observations and related links or information etc with like-minded people also interested in these ideas. You can also post questions and comments about what you are learning. Ivan and Joe contribute to this forum too. What else will I gain from the course? As well as looking at the ‘hard’ questions that have baffled scientists, and offering some convincing answers, this course shows you what self-development really requires by revealing the true function of mysticism and how it merges with modern science.
An accredited qualification for current and prospective managers. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: Module OneSolving Problems and Making Decisions What is a problem? How to identify a problem, its nature, scope and impact Identifying the root cause Understanding how to interpret information to solve a problem What is involved in making an informed decision? Generate ideas/solutions- creative thinking techniques How to evaluate your options Finding the critical path Having confidence to commit to a decision Planning approach Communicating the decision Implementing the plan Module TwoUnderstanding Leadership What is leadership? Recognise the differences and similarities between leadership and management Qualities and skills of a leader Action Centered Leadership - Team, Task, Individual - John Adair Varying leadership styles Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships Reflect on your own leadership styles and behaviours Create an action plan to enhance your performance Module ThreeUnderstanding the Communication Process in the Workplace Identify what is effective communication Understand the importance of effective communication at work Recognise the different ways we communicate Recognise possible barriers to communication and how to overcome them Johari's window - communication flows How others will perceive and interpret the information you have provided Active listening Developing questioning skills Understanding the significance of non-verbal communication and body language Developing sensory acuity and how to use it effectively in the workplace In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Cost: £695 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.