Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Office Admin, Secretarial & PA course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Office Admin, Secretarial & PA Course for? This Office Admin, Secretarial & PA Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Office Admin, Secretarial & PA Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Introduction to Admin Support Assistant Introduction to Admin Support Assistant 00:19:00 Section 02: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Section 03: Introduction to Office Administration Introduction to Office Administration 00:14:00 Section 04: Skills of an Effective Administrator Skills of an Effective Administrator 00:15:00 Section 05: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Section 06: Business Telephone Skills Business Telephone Skills 00:19:00 Section 07: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Section 08: Business Etiquette Business Etiquette 00:19:00 Section 09: Mail Services and Shipping Mail Services and Shipping 00:27:00 Section 10: Travel Arrangements Travel Arrangements 00:25:00 Section 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Section 12: Diary Management and Note taking Diary Management and Note taking 00:25:00 Section 13: Time Management Time Management 00:37:00 Section 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Section 15: Business Writing Skills Business Writing Skills 00:40:00 Section 16: Organisational Skills Organisational Skills 00:16:00 Section 17: Communication Skills Communication Skills 00:25:00 Section 18: Customer Service Customer Service 00:16:00 Section 19: Effective Planning and Scheduling Effective Planning and Scheduling 00:51:00 Section 20: Invoicing Petty Cash Invoicing Petty Cash 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive
Want to speak with confidence, connect with others easily, and express your thoughts clearly? This Complete Communication Skills Master Class is your guide to doing just that. Whether you’re talking in meetings, speaking on stage, or making new friends, this course helps you master the art of clear and effective communication. Learning Outcomes Understand what makes communication effective Learn to talk to anyone with ease Master the art of storytelling Improve your public speaking skills Build influence and connect with others Who is this for? This course is for anyone who wants to become a better speaker in everyday life, at work, or on stage. Whether you are a student, job seeker, manager, business owner, or simply someone who wants to connect better with others, this course is made for you. You don’t need any special skills or background—just the desire to learn and grow. Career path Completing this course can open doors to roles that require strong speaking and listening skills. You'll feel more confident in interviews, workplace discussions, meetings, and public events. Better communication helps in almost every job. Prerequisites No previous experience is needed. This course is open to learners of all levels. You just need a willingness to learn, a good internet connection, and basic English reading and listening skills.capabilities. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)
Around one out of every 100 children has been diagnosed with autism, so teachers must educate themselves with the skills and knowledge needed to properly support autistic children. This course will teach you about the various signs of autism and the difficulties people with autism encounter in education, communication, socialization, and developing relationships. Furthermore, this course will teach you how to assist others facing similar difficulties in improving their lives. This comprehensive course will guide you through the numerous obstacles that autistic children encounter, as well as how to provide the appropriate support and help. After you have gained a better understanding of the disorder, this course will show you how to approach children and adults with autism and make them feel at ease in your presence. Enrol in our Autism today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development in the field. Learning Outcomes After completing this course, you will be able to: Assist kids with special needs. Make interesting lesson plans. Motivate your students. Learn how to teach SEN students in a more advanced way. Organize yourself at a high level. Improve your communication abilities. Why Choose Autism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Bundle Course*** Course 01: Autism Course 02: Teaching Assistant Course 03: Childcare and Nutrition Course 04: Level 2 Safeguarding Children Training Course 05: Level 3 Certificate in Understanding Autism Course 06: Level 3 Award in Childcare and Education Course 07: Level 4 Early Years ***Other Benefits of Autism Bundle Course*** Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing this course] Course Curriculum of *** Autism *** Module 1: Introduction to Autism Spectrum Disorder (ASD) Module 2: Approaches to Helping People and Children with Autism Module 3: Diagnosis of Autism Module 4: Communication Module 5: Cognitive Styles and Functions in Autism Module 6: Autistic Behaviour Module 7: Organisation Systems with Autistic Individuals Module 8: Autism Awareness Module 9: Government Policies on Autism in England ---------------------- [ Bundle Course 02] **Teaching Assistant Course Curriculum Module 01: Roles and Responsibilities of the Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: Communication and Professional Relationships with Children, Young People and Adults Module 07: Develop Professional Relationships with Children, Young People and Adults Module 08: Promote Equality, Diversity and Inclusion in Work with Children and Young People Module 09: Understand How to Safeguard the Wellbeing of Children and Young People Module 10: Support Learning Activities Module 11: Schools as organisations Module 12: Support Assessment for Learning Module 13: Engage in personal development in children's and young people's settings Module 14: Understand Child and Young Person Development Module 15: Support Children and Young People to Achieve Their Education Potential Module 16: Support Children and Young People to Make Positive Changes in Their Lives Module 17: Facilitate the Learning and Development of Children and Young People through Mentoring ---------------------- [ Bundle Course 03] **Childcare and Nutrition Course Curriculum Module 01: Childcare and Nutrition Module 02: Children Growth and Development Module 03: Health and Safety of Children Module 04: Hygiene for Child Caring Module 05: The Use of Macronutrients Module 06: The Use of Micronutrients Module 07: Nutritional Requirements of Child Module 08: Child Nutritional Problem and Physical Development Module 09: Caring for Special Needs Children Module 10: Child Abuse and Neglect Module 11: Nutrition Education and Activities ---------------------- [ Bundle Course 04] **Level 2 Safeguarding Children Training Course Curriculum Module 1: Basic Knowledge of Children Safeguarding Module 2: Children and the Law Module 3: Legislation and Policies That Surround Safeguarding Children Module 4: Child Abuse & Its Types Module 5: Responding to Disclosure Module 6: The Role of Health and Other Professionals ---------------------- [ Bundle Course 05] **Level 3 Certificate in Understanding Autism Course Curriculum Module 1: Autism in Context Module 2: Positive Behavioural Support for Individuals with Autism Module 3: Understand Support and Management of Transitions for Individuals with Autism Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 5: Communication and Social Interaction with Individuals with Autism Module 6: Safeguarding and Resilience in Autism ---------------------- [ Bundle Course 06] **Level 3 Award in Childcare and Education Course Curriculum Module 1: Child Development from Conception to Seven Years Module 2: Children's Health and Wellbeing ---------------------- [ Bundle Course 07] **Level 4 Early Years Course Curriculum Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children Module 6: The Early Years Foundation Stage Module 7: Managing in a Nursery Environment Module 8: Engaging in Professional Development Assessment Method After completing each module of the Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Autism Course is ideal for: Parents Students Teachers Job Seekers Requirements There are no specific requirements for Autism Course because it does not require any advanced knowledge or skills. Career path This Autism Course supports your career advancement by providing relevant knowledge, skills, and an achievement certificate. If you successfully complete this course, you will be a lot better to achieving your goals, whether they are getting the job you want, getting a promotion, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included
Description: Body language has a huge affect on our day to day communication. It makes people like others, be uncomfortable and build new bridges. Now you can utilize this skill as well with the help of this Body Language Training: Reading Body Language as a Sales Tool course. As the name suggests, this course will teach you about selling techniques yet the skills are transferable. This course will teach you to improve body language communication, understand the importance of space, mirror and match to build rapport, handshaking and dressing up for success. So get this course now and improve your communication skills to sell better. Learning Outcomes: Execute your notion of body language to enhance communication Realise the influence of space in a conversation Interpret the subtle difference of body language from a sphere of areas Involving your face, hands, arms, legs, and your pose Apply mirroring and matching methods to produce better understanding Shaking hands with confidence Dress for success Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Body Language Training: Reading Body Language as a Sales Tool is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Body Language Training: Reading Body Language as a Sales Tool is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Body Language Training: Reading Body Language as a Sales Tool) 00:15:00 Body Language 00:15:00 Give Me Some Space! 00:15:00 What's Your Face Saying? 00:30:00 What's Your Body Saying? 00:30:00 Mirroring and Leading 00:30:00 Monitoring Your Posture 00:15:00 Dressing Up 00:15:00 Shaking Hands 00:30:00 Mock Exam Mock Exam- Body Language Training: Reading Body Language as a Sales Tool 00:20:00 Final Exam Final Exam- Body Language Training: Reading Body Language as a Sales Tool 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to know how to improve yourself to be able to communicate well? If yes, then you should take an initiative to be able to develop your communication techniques to be able to express yourself well. Description: Other than the goal of attracting the audience's attention, another advantage of an effective communication is that the individual will have the capacity to talk truly and not sit idle with silly comments. Most audience members acknowledge communication styles that are rich with data and realities. Most attention-snatching ideas and information concentrate on these imperative components and this is particularly predominant in the advertising line where time is of the essence. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Communication Techniques course would be beneficial for the following careers: Account Manager. Business Development. Communication Department Head. Executive Producers. Group Account Director. Marketing Manager. Public Relations Officer. Social Media Specialist. Strategist. Communication Techniques What Is Communication 00:30:00 Understand Yourself And Your Message 00:30:00 Ways To Understand Face Reading 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 Give Your Message Within Very Short Time 00:30:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Communication Techniques 00:20:00 Final Exam Final Exam- Communication Techniques 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Master the art of precise and effective legal communication with our comprehensive course on Legal English Writing. Explore legal research, perfect citation styles, and gain hands-on experience in drafting various legal documents. Elevate your skills in legal correspondence, memoranda, and specialized areas such as litigation and transactional writing. Unlock advanced techniques to excel in the intricate realm of legal language. Enhance your legal writing prowess and confidently navigate the complexities of the legal field.
Unlock the key to a successful career in banking with our Bank Teller Course: Customer Service and Financial Transactions. Master essential skills, from accurate cash handling to fraud prevention, guided by industry experts. Learn about UK banking regulations, ethical conduct, and provide stellar customer service. Join us for a transformative learning experience and embark on a rewarding journey in the dynamic world of finance.
This Course at a Glance Define communication and explain the essential elements of the communication cycle Understand the importance of communication in the social care sector Examine the key qualities needed for effective two-way communication Understand the importance of identifying each service user as a unique person Identify the most common ways you can communicate at work Know how to communicate with service users, families and colleagues Learn how to form both verbal and non-verbal communication Analyse different types of language such as braille, body language, sign language etc Understand the use of telephones, technological aids, text messaging and communication software Identify the main barriers to communication and know how to prepare yourself for communication to overcome specific barriers Learn how to check the understanding capacity of messages Know how to drive successful outcomes from any interaction with the service user Learn how to deal with open and closed questioning Know where to get help to enhance your communication skills Learn how to maintain the art of confidentiality in communications Understand the importance of service user's consent in confidentiality Principles of Communication Course Overview Effective communication in health and social care settings is critical because it can have a direct or indirect impact on the quality of care delivered, the patient's overall wellness, and relationships with patients, family members, and coworkers. Good communication is indeed the key to determining the service users' needs and wishes, providing high-quality care, and cultivating positive connections with service users, visitors, and coworkers. This Principles of Communication Online Course will enable care workers to have a better knowledge of a service user's requirements and offer them the assistance they require. This course covers a variety of communication methods, as well as how to detect and eliminate communication barriers and how to ensure that the person you're interacting with understands what you're saying. This course will also help you understand how to maintain confidentiality in communications including how to receive help with communication problems. Effective communication with patients is not the essential requirement for good communication. If you work in the healthcare field, you'll need to be able to communicate successfully with your coworkers and peers as well. According to several studies, poor communication skills can lead to healthcare providers ordering the wrong tests, providing the wrong medications, or discharging patients who should have been held overnight. Therefore, understanding how to communicate effectively with both patients and colleagues should be a top concern for everyone working in the healthcare business. Upon successful completion of this Principles of Communication Online Course, you will be able to develop your awareness of a service user's requirements and communicate more effectively with patients and coworkers. Who should take this course? This Principles of Communication Online Course is primarily aimed at Care and Support Workers working in a social care setting, such as: Nurse Healthcare professionals Social care worker Support staff Counsellor This training is not, however, confined to a single profession or industry. It may also be valuable to a broader audience of people who want to learn more about building effective communication with vulnerable people residing in their families or the society. Entry Requirements There are no academic entry requirements for this Principles of Communication Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Principles of Communication Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Reasons People Communicate Module 2: Ways of Communicating Module 3: Identifying Communication Barriers Module 4: Reducing Communication Barriers Module 5: Checking Understanding Module 6: Getting Help With Communication Issues Module 7: Confidentiality Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Negotiation Skills Approved Online Training