6622 Courses

In today's rapidly evolving financial landscape, mastering the art of credit control and compliance isn't just a necessity-it's a competitive advantage. Our 'Credit Control and Compliance Training' is meticulously designed for professionals who aim to stay ahead of the curve. Dive deep into the intricacies of credit management, understand the nuances of regulatory compliance, and ensure that your organization remains both profitable and compliant. With our expert-led modules, you'll be equipped to navigate complex financial terrains, minimize risks, and optimize cash flow, positioning your business for unparalleled success. Choosing our training means investing in the future of your business. We don't just offer a course; we provide an experience that transforms your approach to credit and compliance. By blending the latest industry insights with hands-on exercises, we ensure that you're not only informed but also empowered to implement your knowledge in real-world scenarios. Elevate your financial acumen, and let your business thrive in an era of opportunity and challenge.   Learning Outcomes: Understand the fundamentals of credit control. Master credit management techniques for efficient debt handling. Conduct risk assessments and implement credit scoring systems. Develop effective debt management strategies. Enhance customer communication skills in credit-related contexts. Ensure compliance with credit control regulations and standards. Analyze financial data to make informed credit decisions. Utilize credit control tools and modern technologies for efficiency.   Why buy this Credit Control and Compliance Training?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Credit Control and Compliance Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this Credit Control and Compliance Training course for? Finance professionals and credit managers. Individuals aspiring to work in credit management and compliance roles. Small business owners and entrepreneurs. Anyone seeking to enhance their financial management skills.   Prerequisites This Credit Control and Compliance Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time.   Career path Credit Manager: £30,000 - £60,000 per year. Financial Analyst: £25,000 - £50,000 per year. Compliance Officer: £30,000 - £60,000 per year. Small Business Owner: Income varies based on business success. Finance Consultant: £25,000 - £70,000 per year. Course Curriculum Module 01: Introduction To Credit Control Introduction To Credit Control 00:16:00 Module 02: Credit Management Credit Management 00:14:00 Module 03: Risk Assessment and Credit Scoring Risk Assessment and Credit Scoring 00:15:00 Module 04: Debt Management Debt Management 00:13:00 Module 05: Customer Communication Customer Communication 00:13:00 Module 06: Credit Control Compliance Credit Control Compliance 00:14:00 Module 07: Financial Analysis And Reporting Financial Analysis And Reporting 00:17:00 Module 08: Credit Control Tools And Technologies Credit Control Tools And Technologies 00:16:00

Embark on a dynamic journey where the worlds of Human Resource Management and Marketing converge. Our comprehensive Human Resource Management and Marketing course is designed to equip you with essential skills and knowledge in these two critical domains. Delve into the realm of HR and learn the intricacies of employee recruitment, training, and performance appraisal. Explore the art of motivating and counseling employees while ensuring their health and safety at the workplace. Complement this HR expertise with a deep understanding of marketing, including the various types and effective communication strategies. This course is your gateway to a thriving career in HR and marketing, where you can make a profound impact on organizations. Learning Outcomes Gain expertise in employee recruitment and selection processes. Understand the nuances of training and development to enhance employee skills. Master performance appraisal techniques for a motivated workforce. Learn to foster positive employee relations and provide effective counseling. Ensure workplace health and safety while comprehending HR record-keeping and statistics. Explore the foundations of marketing and develop strong communication skills. Why choose this Human Resource Management and Marketing course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Human Resource Management and MarketingĒ course for? Aspiring HR professionals looking to build a strong foundation. Marketing enthusiasts eager to grasp the basics of the field. Individuals seeking a diverse skill set for a competitive job market. Business owners and entrepreneurs aiming to manage HR and marketing efficiently. Students and professionals interested in HR and marketing synergy. Career path HR Manager: £30,000 - £70,000 Marketing Coordinator: £22,000 - £35,000 Recruitment Specialist: £25,000 - £45,000 Marketing Assistant: £20,000 - £30,000 Employee Relations Advisor: £25,000 - £45,000 Communications Officer: £25,000 - £45,000 Prerequisites This Global Human Resource Management Professional (GPHR) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Global Human Resource Management Professional (GPHR) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Human Resource Management and Marketing Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Employee Termination 00:18:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: What is Marketing? 00:10:00 Module 11: Common Marketing Types (I) 00:07:00 Module 12: Common Marketing Types (II) 00:08:00 Module 13: Communicating the Right Way 00:07:00

Do you struggle with the intricacies of English grammar, often finding yourself confused by commas or perplexed by punctuation? You're not alone, but fear not, for our Grammar, Punctuation, Spelling - Complete Functional Skills English Level 1 course is the remedy you seek. With comprehensive modules covering everything from the basics of grammar and sentence structure, to common mistakes and how to avoid them, we have all the tools you need to enhance your English language skills.   Imagine a world where your writing flows effortlessly, free from the constraints of grammatical errors and spelling mistakes. Where every comma is perfectly placed, and every sentence is structured to perfection. This is the world that our Grammar, Punctuation, Spelling - Complete Functional Skills English Level 1 course will help you create. Not only will your communication skills improve, but you'll also gain the confidence to express yourself more clearly and effectively, opening up new opportunities both personally and professionally.   So why wait? Embark on a journey to master the English language and unlock the door to a world of possibilities. With our expertly crafted course, you'll gain a solid foundation in grammar, punctuation, and spelling, empowering you to communicate with precision and clarity. Say goodbye to confusion and hello to confidence, and let your words shine. Learning Outcomes Master the basics of English grammar and usage. Understand and construct various sentence types. Learn the structure and organisation of sentences. Ask questions using correct grammar and punctuation. Utilise appropriate punctuation and capitalisation. Improve spelling and vocabulary. Recognise and correct common grammatical mistakes. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this course for? Individuals seeking to improve their English language skills. Non-native speakers aiming for fluency. Professionals aiming to enhance their communication. Students preparing for English exams. Anyone looking to boost their confidence in English writing. Career Path Writer (Salary range: £20,000 - £40,000) Editor (Salary range: £24,000 - £45,000) Content Creator (Salary range: £20,000 - £35,000) Journalist (Salary range: £20,000 - £39,000) Teacher (Salary range: £25,000 - £40,000) Certification Upon completion of the Grammar, Punctuation, Spelling - Complete Functional Skills English Level 1 course materials, you'll be eligible to take the MCQ test to assess your newfound knowledge. Successfully passing the test will allow you to claim a PDF certificate for a fee of £5.99. Should you desire an original hard copy certificate, it can be ordered for an additional £9.60. Prerequisites Designed by professionals, this Grammar, Punctuation, and Spelling - Complete Functional Skills English Level 1 course is compatible with all PCs, Macs, tablets, and smartphones. As long as you have a stable internet connection, you can access the course from anywhere at any time, fitting learning seamlessly into your lifestyle.   Course Curriculum Grammar, Punctuation, Spelling - Complete Functional Skills English Level 1 Module 01: Introduction to the Course 00:10:00 Module 02: Basics of Grammar 00:13:00 Module 03: The Basics of Sentence 00:08:00 Module 04: Structure of Sentence 00:16:00 Module 05: Question 00:11:00 Module 06: Punctuation & Capitalisation 00:21:00 Module 07: Spelling 00:24:00 Module 08: Common Mistakes & Ways to Improve 00:18:00 Mock Exam Mock Exam - Grammar, Punctuation, Spelling - Complete Functional Skills English Level 1 00:20:00 Final Exam Final Exam - Grammar, Punctuation, Spelling - Complete Functional Skills English Level 1 00:20:00

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management Course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Level 2 Business Management Bundle Course Course 01: Level 7 Diploma in Facilities Management Course Course 02: Level 5 Negotiation Skills Course Course 03: Level 4 Copywriting Course 04: Level 3 Business Administration Course 05: Minute Taking Course Course 06: Anger Management Course 07: Communication Skills Course ***Other Benefits of this Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management Course] ***Level 2 Business Management Course*** Detailed course curriculum of Level 2 Business Management Course Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management Course The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management Course There are no specific requirements for this Level 2 Business Management Course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Register on the Telesales Executive Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Telesales Executive Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Telesales Executive Training Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Telesales Executive Training, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Telesales Executive Training Module 01: Introduction to Tele Sales Executive Training 00:25:00 Module 02: All About Telemarketing 00:20:00 Module 03: Elevate Sales on Telephone 00:25:00 Module 04: Prospective Telephone-Sales Expert 00:25:00 Module 05: The Right Words and Phrases to Use on a Sales Call 00:25:00 Module 06: Preparing The Call 00:25:00 Module 07: Opening The Call 00:25:00 Module 08: Structuring The Call 00:25:00 Module 09: Verbal Communication Skills 00:30:00 Module 10: Dealing with Objections 00:30:00 Module 11: Closing the Sale/ Gaining Commitment 00:30:00 Module 12: Dealing with Rejection 00:25:00 Module 13: Close a Sale Call 00:20:00 Module 14: Increasing your Earnings by Expanding Sales 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Level 2 Certificate in Counselling Skills today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Level 2 Certificate in Counselling Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Level 2 Certificate in Counselling Skills Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Level 2 Certificate in Counselling Skills, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Counselling Skills Training Module 1: Counselling and Counsellors 00:15:00 Module 2: Theories and Models of Counselling (Part 1) 00:18:00 Module 3: Theories and Models of Counselling (Part 2) 00:20:00 Module 4: Legal, Cultural and Ethical Issues in Professional Counselling 00:18:00 Module 5: Forms of Psychotherapy 00:23:00 Module 6: Engaging and Assessing the Patients 00:19:00 Module 7: Helping the Client in Crisis 00:14:00 Module 8: Crisis Intervention 00:14:00 Module 9: Low Intensity CBT Treatment 00:16:00 Module 10: Medication and Therapy in the Treatment of Mental Illness 00:24:00 Module 11: Communication Skills and Empathy in Counselling 00:21:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Project Leadership Skills (In-Person) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Project Leadership Skills To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

English Grammar Level 1: Understanding Punctuation Master the intricacies of English Grammar & Punctuation with our Level 1 course. Explore punctuation basics, terminal points, and abbreviations. Enhance your writing and professional communication skills while understanding the uses of capitalization and avoiding common punctuation errors. Learning Outcomes: Recall the fundamental principles of English Grammar & Punctuation. Explain the concept of Terminal Points in English Grammar & Punctuation. Utilize knowledge of Abbreviations and their appropriate use in Punctuation. Examine the importance of Punctuation in effective writing. Assess the role of Punctuation in professional communication. Develop proficiency in the uses of Capitalization within English Grammar and Punctuation. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit English Grammar Level 1: Understanding Punctuation Course Syllabus English Punctuation Basics: Explore the fundamental principles of English Grammar & Punctuation, covering key punctuation marks, their functions, and their role in written communication. Terminal Points in English Grammar & Punctuation: Gain a deep understanding of terminal punctuation points, such as periods, question marks, and exclamation marks, and how they contribute to effective English Grammar & Punctuation. A Review on Abbreviations: Delve into the world of abbreviations and their correct usage in English Grammar & Punctuation, ensuring clarity and precision in written language. Punctuation in Writing: Learn how to apply punctuation effectively in various forms of writing, from essays to creative pieces, enhancing your skills in English Grammar & Punctuation. Punctuation in Professional Communication: Discover the importance of proper punctuation in professional communication, including emails, reports, and business documents, mastering the nuances of English Grammar & Punctuation. The Uses of Capitalisation in English Grammar & Punctuation: Explore the rules and guidelines for capitalization in written communication, ensuring correct usage in accordance with English Grammar & Punctuation conventions. Common Errors Punctuation: Identify and rectify common punctuation errors, enhancing your proficiency in English Grammar & Punctuation and producing polished written content.

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