Join our Performance Coaching & Mentoring course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Performance Coaching & Mentoring course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Performance Coaching & Mentoring course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Performance Coaching & Mentoring. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Performance Coaching & Mentoring course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Performance Coaching & Mentoring is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Performance Coaching & Mentoring course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Performance Coaching & Mentoring Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Performance Coaching Introduction to Performance Coaching 00:15:00 Module 02: The Coach/Client Relationship The Coach/Client Relationship 00:19:00 Module 03: Coaching and Mentoring Models Coaching and Mentoring Models 01:02:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 05: Effective Communication Skill Effective Communication Skill 00:23:00 Module 06: Personal Skills Personal Skills 00:22:00 Module 07: Management Skills Management Skills 00:25:00 Module 08: Organisational Skills Organisational Skills 00:22:00 Module 09: Motivation and Mindset Motivation and Mindset 00:24:00 Module 10: Key Themes of NLP Key Themes of NLP 00:21:00 Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 12: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 13: Setting Up as a Coach Setting Up as a Coach 00:24:00 Assignment Assignment - Performance Coaching & Mentoring 00:00:00
Elevate your career with our comprehensive Recruitment Consultant Diploma. Gain essential skills in talent acquisition, candidate sourcing, and interview techniques. Master the art of building strong client relationships and excel in the dynamic world of recruitment. Enroll now for a rewarding professional journey in the thriving field of talent management.
Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview With the advancement of AI technologies NLP or Natural Language Processing has become a highly valuable skill in the IT industry. Learn the fundamentals of NLP and get a step closer to building your dream career in the AI industry with our Online NLP Practitioner Training course. The course will help you develop a solid foundation in NLP. The course will provide you with detailed lessons on the pillars and principles of NLP. You will be able to learn about the communication and coaching models of NLP. In addition, you will get the chance to learn advanced techniques used in the communication and application process. At the end of the course, you will receive a certificate of achievement. This certificate will demonstrate your expertise in this area and increase your career potential. Join now! Course Preview Learning Outcomes Learn about the key principles of NLP Familairse yourself with NLP communication model Understand the different stages of NLP coaching model Grasp effective strategies for NLP communication Build your expertise in NLP application Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? NLP communication NLP application Who Should Take This Online NLP Practitioner Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online NLP Practitioner Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Online NLP Practitioner Training will equip you with effective skills and abilities and help you explore career paths such as NLP Engineer Data Scientist NLP Product Manager Consultant Module 1: Introduction to NLP Introduction to NLP 00:17:00 Module 2: NLP Communication Model NLP Communication Model 00:20:00 Module 3: NLP Coaching Model NLP Coaching Model 00:26:00 Module 4: NLP Presuppositions and Beliefs NLP Presuppositions and Beliefs 00:21:00 Module 5: NLP Techniques for Personal Change NLP Techniques for Personal Change 00:26:00 Module 6: NLP Strategies for Effective Communication NLP Strategies for Effective Communication 00:28:00 Module 7: Advanced NLP Techniques Advanced NLP Techniques 00:21:00 Module 8: NLP Applications NLP Applications 00:17:00 Module 9: NLP Practitioner Certification NLP Practitioner Certification 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview People with disabilities have to face obstacles every step of the way. It is our duty to create an environment in homes, offices and schools that is inclusive and disability friendly. This is where our Disability Awareness & Inclusion Course comes in. This course is intended to help you understand the key process of raising awareness and building an inclusive workplace. Through the course, you will acquire a solid understanding of disability awareness and inclusion. The informative modules will help you grasp the laws and regulations regarding disability. In addition, you will know how to ensure the safety of disabled workers and establish effective communication with them. The course will also cover lessons on disabled employee management and the recruitment process. This course is the perfect guide for creating an inclusive workplace. Join the course and learn how to reduce everyday challenges for workers with disability. Course Preview Learning Outcomes Understand the concepts of disability and inclusion Familiarise yourself with the law regarding disability Learn about the responsibilities of employers and the worker's representatives Know how to ensure safety for workers with disabilities Build the skills required for disabled employee management and communication Grasp the process of recruiting employees with disability and create an inclusive workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Disabled Employee Management Workplace Safety Management Who Should Take This Disability Awareness & Inclusion Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Disability Awareness & Inclusion Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Disability Awareness & Inclusion Course will equip you with effective skills and abilities and help you explore career paths such as Disability Rights Advocate Inclusion Specialist Social Worker HR Executives Module 01: Introduction to Montessori Teaching Introduction to Montessori Teaching 00:11:00 Module 02: Montessori Teaching Fundamentals and Environment Montessori Teaching Fundamentals and Environment 00:11:00 Module 03: Practical and Sensorial Experiences Practical and Sensorial Experiences 00:12:00 Module 04: Montessori Language Montessori Language 00:12:00 Module 05: Montessori Mathematics Montessori Mathematics 00:11:00 Module 06: Cultural and Self Discoveries Cultural and Self Discoveries 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview One of the most effective ways to understand people is through their body language. If you want to secure the power to understand people and their intentions better, master the art of body language. Our Body Language Training course can help you out. This course is broken down into bite-sized modules to help you understand the fundamentals of body language. Through these modules, you will learn how different parts of our body can convey messages. Along with explaining non-verbal communication, the course will also shed light on digital body language. Here, you will also develop the ability to decode the personalities of others through their body language. So, if you are interested in grasping this valuable skill set and excelling in your personal and professional life, enrol now! Course Preview Learning Outcomes Familiarise yourself with the fundamentals of non-verbal communication Understand the science of body language portrayed by different body parts Learn how to use digital body language Develop the skills to understand people and their personalities through their body language Build the skills for using your body language to express yourself Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Non-verbal communication Body language Identification Who Should Take This Body Language Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Body Language Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Body Language Training Certification After completing and passing the Body Language Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Body Language Training will equip you with effective skills and abilities and help you explore career paths such as Body Language Experts Investigators Recruiter SEN Teacher Mental Health Counsellor Module 01: Understanding the Basics Understanding the Basics 00:44:00 Module 02: Non-Verbal Communication Non-Verbal Communication 00:38:00 Module 03: Science of Body Language - Head-Part 1 Science of Body Language - Head-Part 1 01:06:00 Module 04: Science of Body Language - Head-Part 2 Science of Body Language - Head-Part 2 00:53:00 Module 05: Science of Body Language - Hand Science of Body Language - Hand 01:32:00 Module 06: Science of Body Language - Mid Body Science of Body Language - Mid Body 01:08:00 Module 07: Science of Body Language - Lower Body Science of Body Language - Lower Body 01:01:00 Module 08: Understanding People Understanding People 00:59:00 Module 09: Personality and Types of It Personality and Types of It 00:47:00 Module 10: Digital Body Language Digital Body Language 00:56:00 Module 11: Use Body Language Use Body Language 00:59:00 Module 12: Persuasion or Manipulation Persuasion or Manipulation 00:41:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Developing a solid foundation in fundraising can open new doors of opportunity in a wide range of fields. From our exclusive Fundraising Training course you can grasp this valuable skill set without stepping out of your home. Through the highly informative modules of this course, you will get a clever understanding of the basic principles of the fundraising cycle. Then the course will show you how to manage the budgets and accounts. In the next modules, you will learn the skills for managing fundraising events. In addition, the course will deliver lectures on marketing and communication. Furthermore, you will get the chance to learn about legal duties and the process of risk management in fundraising. After the completion of the course, you will receive a certificate of achievement. This certificate will add significant value to your resume and boost your employability. Join now! Course Preview Learning Outcomes Familairse yourself with the fundraising cycle Develop the skills to manage the budget, taxes and accounts Build the competence to arrange successful fundraising events Grasp the strategies of effective marketing and communication Get introduced to useful tools and resources for fundraising Understand the process of risk management and legal responsibilities Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Fundraising Marketing and Communication Risk Management Who Should Take This Fundraising Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Fundraising Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Fundraising Training Certification After completing and passing the Fundraising Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Fundraising Training will equip you with effective skills and abilities and help you explore career paths such as Campaign Fundraiser Capital Campaign Fundraiser Development Officer Module 01: Introduction to Fundraising Introduction to Fundraising 00:25:00 Module 02: Hiring and Training Development Staff Hiring and Training Development Staff 00:25:00 Module 03: The Fundraising Cycle The Fundraising Cycle 00:25:00 Module 04: Establishing Governance Establishing Governance 00:20:00 Module 05: Managing Budget, Taxes and Accounting Managing Budget, Taxes and Accounting 00:30:00 Module 06: Fundraising Sources Fundraising Sources 00:40:00 Module 07: Arranging Successful Fundraising Events Arranging Successful Fundraising Events 00:40:00 Module 08: Marketing, Public Relations and Communications Marketing, Public Relations and Communications 00:40:00 Module 09: Tools and Resources that Can Help in Fundraising Tools and Resources that Can Help in Fundraising 00:55:00 Module 10: Crowdfunding Crowdfunding 00:30:00 Module 11: The Organisation and Use of Volunteers The Organisation and Use of Volunteers 00:30:00 Module 12: Risk Management Risk Management 00:35:00 Module 13: Legal Responsibilities Legal Responsibilities 00:45:00 Assignment Assignment - Fundraising 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview This comprehensive course on Performance Coaching will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Performance Coaching comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Performance Coaching. It is available to all students, of all academic backgrounds. Requirements Our Performance Coaching is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 05:26:00 total length •Introduction to Performance Coaching: 00:15:00 •The Coach/Client Relationship: 00:19:00 •Coaching and Mentoring Models: 01:02:00 •Ethical Aspects of Coaching and Mentoring: 00:34:00 •Effective Communication Skill: 00:23:00 •Personal Skills: 00:22:00 •Management Skills: 00:25:00 •Organisational Skills: 00:22:00 •Motivation and Mindset: 00:24:00 •Key Themes of NLP: 00:21:00 •The Relationship Between Stress and Performance: The Inverted-U Theory: 00:18:00 •Leadership Under Pressure: 00:17:00 •Setting Up as a Coach: 00:24:00 •Assignment - Performance Coaching: 00:00:00
Register on the Communication for Business Management today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Communication for Business Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Section 01: Introduction Introduction 00:03:00 Section 02: Communication Basics What exactly is 'Effective Communication?' 00:11:00 Know thisCommunication is everything! 00:05:00 The Reality of Poor Communications 00:13:00 Perception & Reputation - One & the Same! 00:09:00 5 Golden Rules of Great Communications 00:09:00 Section 03: The Keys to Great Communication Overview 00:01:00 Start With You 00:14:00 The Communication Triangle 00:13:00 Prepare 00:06:00 Connect 00:12:00 Deliver 00:04:00 Section 04: Being a Stand-Out Communicator Overview 00:02:00 Know Your Audience! 00:16:00 Winning Your Audience Over 00:10:00 Body Language 00:16:00 Active Listening 00:13:00 Questioning 00:13:00 Assertive & Non - Assertive Styles 00:11:00 Managing Feedback 00:08:00 Dealing With a Tough Audience 00:13:00 Assignment Assignment - Communication For Business Management 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.