Unfair, deceptive, or abusive acts and practices (UDAAPs) can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace. Under the Dodd-Frank Act, it is unlawful for any provider of consumer financial products or services or a service provider to engage in any unfair, deceptive or abusive act or practice. The Act also provides CFPB with rule-making authority and, with respect to entities within its jurisdiction, enforcement authority to prevent unfair, deceptive, or abusive acts or practices in connection with any transaction with a consumer for a consumer financial product or service, or the offering of a consumer financial product or service.2 In addition, CFPB has supervisory authority for detecting and assessing risks to consumers and to markets for consumer financial products and services.
This module provides an overview of the individual Conduct Rules introduced by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) - the UK's financial services regulators - which initially came into effect progressively between 2016 and 2021. The rules are part of the Senior Managers and Certification Regime (SMCR), a package of measures that represent a fundamental change in the way in which individuals working within the UK financial services sector are held to account by the regulators. These Conduct Rules originally applied only to those firms which are 'dual-regulated' by both the PRA and the FCA. The SMCR was extended in December 2019 to apply to staff in all regulated firms. This module is intended for both staff who are subject to certification and to all other staff who are, apart from the Conduct Rules, not otherwise subject to the SMCR. If you are in a senior manager function (SMF) or a non-executive director (NED), this module does not address all of your Conduct Rule Obligations. You are encouraged to work through the LGCA's Conduct Rules for Senior Manager Professional course instead.
Description This Complaints Handling course is suitable for any member of a team aiming to understand how to properly handle complaints in financial services sector. In particular, this course will prepare you to: Recognise complaints and the importance of dealing with them appropriately. Understand how your organisation may receive complaints. Know the procedure for handling complaints. Follow the rules and etiquette for handling complaints. Understand the role of the Financial Ombudsman Service (FOS).
Course Overview The regulatory position Key Concepts Impact on Firms Governance and Strategy Building an effective and compliant operational resilience program Holistic management considerations Learning Outcome To understand the regulatory drivers and priorities; to consider the factors you should promote to build and embed an inclusive operational resilience framework; to recognise common risks and disruptors tom operational stability and to consider appropriate governance models.
Fraud is usually defined by domestic regulators as taking place within a 'given industry' and within the broader legal framework, in a 'given country'. Unethical behaviour is closely related and may be forbidden by industry or law firm associations, accounting organisations, or other private professional groups. In the UK, the Fraud Act 2006 and the Theft Act 1968 outline the primary fraud offenses. A similar outline of offenses exists in legislation such as the companies and tax regulations, and the landscape continues to evolve. The UK hosted an Anti-Corruption Summit in 2016 and enacted the Criminal Finances Act in 2017.
***Transform Yourself: From Beginner to Legal Secretary in One Course*** Did you know according to a recent report, the demand for Legal Secretaries is expected to grow by 5% in the next few years? This essential role provides the foundation for a successful legal career. If you're looking to step into the exciting world of law, this Legal File Clerk & Legal Secretary course comprehensive course equips you with the knowledge and skills to thrive as a Legal Secretary. This Legal File Clerk - Legal Administration for Legal Secretary course is designed to provide a theoretical grounding in all the key areas a File Clerk & Legal Secretary needs to excel. Through a series of engaging modules, you'll gain a thorough understanding of English Law, legal terminology, and essential secretarial practices. Learning Outcomes By the end of this Legal File Clerk - Legal Administration for Legal Secretary course, you will be able to: Gain a comprehensive understanding of the role and responsibilities of a Legal File Clerk & Legal Secretary. Develop a strong foundation in English Law & Legal Systems. Master essential legal concepts in contract law, tort law, wills & probate, property law, and more. Enhance your professional writing and document management skills. Learn effective meeting management techniques and minute-taking practices. Develop a strong understanding of human rights and their application in legal settings. Key Highlights for Legal File Clerk - Legal Administration for Legal Secretary Course: CPD QS Accredited Proficiency with this Legal File Clerk & Legal Secretary course. After successfully completing the Legal File Clerk & Legal Secretary course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Legal File Clerk & Legal Secretary course. The online test with immediate results You can study and complete the Legal File Clerk & Legal Secretary course at your own pace. Study for the Legal File Clerk & Legal Secretary course using any internet-connected device, such as a computer, tablet, or mobile device. This Legal File Clerk - Legal Administration for Legal Secretary course is designed to equip you with the theoretical knowledge and foundational skills to excel in a legal support role. Throughout the Legal File Clerk & Legal Secretary course, you'll explore various modules covering the legal landscape in England, delve into core legal principles, and gain proficiency in essential secretarial practices. Master the Fundamentals: Build a strong understanding of English Law & Legal Systems, including key concepts in contract law, tort law, wills & probate, property law, and criminal law. Gain valuable insights into human rights and their application within the legal framework. Develop Essential Skills: Sharpen your professional writing and document management skills, ensuring accuracy and efficiency in handling legal documents. Learn effective meeting management techniques and minute-taking practices to ensure clear communication and record-keeping. Become a Legal Powerhouse: This Legal File Clerk & Legal Secretary course equips you with the foundational knowledge and professional skills to confidently take on the role of a Legal File Clerk & Legal Secretary. Curriculum Breakdown of the Legal File Clerk - Legal Administration for Legal Secretary Course Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal File Clerk - Legal Administration for Legal Secretary course is suitable for: Individuals with an interest in a career in law. Those seeking to become a Legal File Clerk & Legal Secretary. Professionals looking to enhance their legal knowledge and secretarial skills. Graduates seeking entry-level positions in the legal sector like Legal File Clerk & Legal Secretary. Career changers interested in transitioning into the legal field. Anyone who wants to gain a foundational understanding of the legal system, especially on a Legal File Clerk & Legal Secretary. Requirements There are no specific prerequisites for this Legal File Clerk - Legal Administration for Legal Secretary course. However, a basic understanding of legal terminology and strong written communication skills will be beneficial for this Legal File Clerk & Legal Secretary course. Career path This Legal File Clerk - Legal Administration for Legal Secretary course provides a strong foundation for a fulfilling career as a File Clerk & Legal Secretary. Paralegal Legal Assistant Solicitor (with further qualifications) Legal Compliance Officer Legal Consultant Legal Case Manager ***Enroll today and take the first step towards becoming a successful File Clerk & Legal Secretary!*** Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
***Want to Unlock the Secrets of Data? Become a Database Mastermind!*** The world runs on data, and Database Administrators (DBAs) are the heroes behind the scenes ensuring its smooth operation. Database administrators in the UK are in high demand, with an average salary of £41,501 per year. The job market is expected to grow by 9% in the next few years, so now is a great time to start a career as a database administrator. As a database administrator, you will be responsible for the design, implementation, and maintenance of databases. You will also be responsible for ensuring the security and integrity of the data. If you are interested in a challenging and rewarding career in technology, then database administration is a great option for you. Our Database Administrator course starts with the basics of Database Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this Database Administrator course is intuitive and easy to understand. Learning Outcomes By the end of this Database Administrator course, you'll be able to: Install and configure MySQL Server and MySQL Workbench. Create, manage, and manipulate databases and tables using SQL. Insert, update, and delete data efficiently. Design and implement database relationships to ensure data integrity. Utilize aggregate functions to summarize and analyze data. Reverse engineer existing databases and forward engineer data models. Why would you choose the Database Administrator course from Compliance Central: Lifetime access to Database Administrator course materials Full tutor support is available from Monday to Friday with the Database Administrator course Learn Database Administrator skills at your own pace from the comfort of your home Gain a complete understanding of Database Administrator course Accessible, informative Database Administrator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Database Administrator Study Database Administrator in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Database Administrator Course Database Administrator Curriculum Breakdown of the Database Administrator Course Unit 01: Introduction Gain foundational knowledge of MySQL Server and databases, including installation and initial setup. Module 01: Introduction to MySQL Server and Databases Module 02: Download and Install MySQL Server and MySQL Workbench Unit 02: Manipulating Tables and Data - CRUD Operations Learn to manage databases through creating, reading, updating, and deleting (CRUD) data in SQL and MySQL Workbench. Module 01: Connect and Create a Database Module 02: Drop or Remove Database Module 03: Create an SQL Database Table Module 04: Insert Data into the Table with SQL Script Module 05: Insert Data into the Table with Workbench Module 06: Select Data from the Table with SQL Script Module 07: Select Data with Filters Module 08: Update Data in the Table Module 09: Delete Data from the Table Module 10: Reverse Engineer Database into Model Module 11: Forward Engineer Data Model into Database Unit 03: Relationships and Foreign Keys Understand and implement relationships, foreign keys, and normalization in databases, enhancing data integrity and querying capabilities.ys Module 01: What are Relationships, Foreign Keys and Normalization? Module 02: Create Relationships with Data Modeling Module 03: Create Relationships with Workbench Table Design Tool Module 04: Insert Records in Related Tables Module 05: Run Queries on Related Tables (Inner Joins) Module 06: Left, Right and Cross-Joins Unit 04: Aggregate Functions Explore aggregate functions to perform calculations on data sets, including grouping, averaging, counting, and summing data. Module 01: Grouping Data using SQL GROUP BY Clause Module 02: SQL AVG Aggregate Function Module 03: SQL COUNT Aggregate Function Module 04: SQL MIN & MAX Aggregate Functions Module 05: SQL SUM Aggregate Function Module 06: Splitting Groups using HAVING Clause CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Database Administrator course is ideal for: Individuals with an interest in data management and database systems. IT professionals seeking to expand their skillset and transition into a Database Administrator role. Business analysts who want to gain a deeper understanding of data structures and manipulation techniques. Anyone passionate about building and maintaining robust and efficient databases. Those looking to enhance their career prospects in the ever-growing field of data. Requirements To enrol in this Database Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path A successful career as a Database Administrator can open doors to exciting opportunities. Here are some potential career paths to consider: Database Administrator Database Analyst Database Architect Data Warehouse Specialist Business Intelligence Analyst Data Scientist (with further specialization) Database Security Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Overview In today's fast-paced society, the significance of understanding and assisting our youth has never been more vital. The 'Certificate in Youth Work & Stress Management Techniques at QLS Level 3' course serves as a beacon, illuminating the path of 'youth work' for those keen to delve into its intricacies. The curriculum dissects the multifaceted world of youth, from the subtle societal influences to the more evident impacts of media. Moreover, as we comprehend the challenges in youth work jobs, the course doesn't shy away from addressing the paramount concern of today's professionals: how to manage stress. Through a blend of comprehensive modules, learners are equipped with the requisite knowledge not only in managing stress but also in mastering the management of stress, specifically within the realm of youth work. Learning Outcomes: Comprehend the foundational concepts and practices of youth work. Recognise the societal and media-based influences that affect today's youth. Understand the roles and impacts of prominent bodies like The National Youth Agency (NYA) and the EU on youth work. Appreciate the ethical principles governing the conduct of those in youth work. Develop strategies for effective stress management tailored to challenges faced in youth work environments. Why buy this Certificate in Youth Work & Stress Management Techniques at QLS Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? Individuals keen on pursuing a career in youth work or related fields. Those wanting to understand the societal and media influences on the younger generation. Professionals within the educational or social sectors looking to augment their skills. Policymakers aiming to comprehend youth-centric organisations such as NYA and the EU. Anyone eager to grasp stress management techniques relevant to a youth-centric work setting. Prerequisites This Certificate in Youth Work & Stress Management Techniques at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Youth Worker: Average UK Salary £24,000 - £30,000 Per Year Youth Support Coordinator: Average UK Salary £27,000 - £33,000 Per Year Outreach Worker: Average UK Salary £20,000 - £26,000 Per Year Youth Project Manager: Average UK Salary £32,000 - £38,000 Per Year Youth Counsellor: Average UK Salary £28,000 - £35,000 Per Year Community Development Officer: Average UK Salary £30,000 - £36,000 Per Year Certification After studying the course materials of the Certificate in Youth Work & Stress Management Techniques at QLS Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Youth Work Introduction to Youth Work 00:12:00 Module 02: Understanding Youth Work Understanding Youth Work 00:09:00 Module 03: Ethical Conduct and Principles in Youth Work Ethical Conduct and Principles in Youth Work 00:15:00 Module 04: Societal Influence on Youth Societal Influence on Youth 00:17:00 Module 05: Influence of Media on Youth Influence of Media on Youth 00:12:00 Module 06: The National Youth Agency (Nya) The National Youth Agency (Nya) 00:16:00 Module 07: The EU on Youth Work The EU on Youth Work 00:10:00 Module 08: Career as a Youth Worker Career as a Youth Worker 00:13:00 Module 09: Dealing with Stress Dealing with Stress 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Journey into the art of English essay writing with the course 'Award in Essay Writing in English at QLS Level 2.' This engaging programme is designed to develop and hone your skills in crafting compelling essays, with a specific focus on narrative style. The course begins with a foundational introduction, setting the stage for a deeper exploration into the world of narrative essays. Across the modules, learners will delve into the intricacies of structuring and expressing their thoughts in a clear, persuasive manner. The course uniquely integrates the study of notable essays, such as 'Shooting an Elephant,' providing practical examples to enrich learning. As you progress, you'll engage with the texts both through readings and insightful discussions, enhancing your understanding of different narrative techniques and styles. The course also includes an introduction to the essay 'Most Important Day,' followed by a detailed reading and discussion session. This structured approach not only aids in comprehending various narrative elements but also encourages critical thinking and analytical skills. The final module invites you to apply your newly acquired knowledge by crafting your own narrative essay, a culmination of your learning journey. Learning Outcomes Understand the fundamentals of narrative essay writing. Analyse and interpret renowned narrative essays for style and technique. Develop skills in structuring and writing compelling narrative essays. Enhance critical thinking and analytical abilities through text discussion. Apply learned techniques to create your own engaging narrative essay. Why choose this Award in Essay Writing in English at QLS Level 2 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Award in Essay Writing in English at QLS Level 2 course for? Students looking to improve their essay writing skills in English. Aspiring writers interested in narrative essay crafting. Educators seeking effective methods to teach narrative essay writing. Individuals aiming to enhance their analytical and critical thinking through writing. Professionals wanting to develop clear, persuasive writing skills for their career. Career path Content Writer: £20,000 - £35,000 English Teacher: £25,000 - £40,000 Editor: £23,000 - £37,000 Copywriter: £22,000 - £36,000 Academic Researcher: £26,000 - £39,000 Communications Specialist: £24,000 - £38,000 Prerequisites This Award in Essay Writing in English at QLS Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £75 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Award in Essay Writing in English at QLS Level 2 Module 01: Introduction 00:01:00 Module 02: The Narrative Essay 00:08:00 Module 03: The Narrative Essay / part 2 00:11:00 Module 04: Introduction to the Essay 'Shooting an Elephant' 00:02:00 Module 05: A reading of 'Shooting an Elephant' 00:17:00 Module 06: Discussion on 'Shooting an Elephant' 00:07:00 Module 07: Introduction to 2nd Essay - 'Most Important Day' 00:01:00 Module 08: A reading - 'Most Important Day' 00:07:00 Module 09: Discussion - 'Most Important Day' 00:03:00 Module 10: Prompt for your own Narrative Essay 00:05:00 Resources Resources - Award in Essay Writing in English at QLS Level 2 00:00:00 Assignment Assignment - Award in Essay Writing in English at QLS Level 2 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Embark on a transformative journey into the world of human resources with our Certificate in Human Resources Management at QLS Level 3 course. This comprehensive program provides an insightful introduction to human resources, setting the foundation for a deep dive into the multifaceted aspects of HR management. Each module is meticulously crafted to guide learners through the core functions of HR, making it an ideal starting point for those new to the field or seasoned professionals looking to update their skills. As you progress, you'll explore the nuances of employee recruitment and selection, equipping you with the skills to attract and retain top talent effectively. The course further delves into the critical areas of employee training and development, performance appraisal management, and enhancing employee relations. These modules are designed to enhance your ability to support and develop a robust workforce, crucial for any organisation's success. You'll also gain valuable insights into motivation and counselling, ensuring a well-rounded approach to employee wellbeing. The program addresses the vital aspects of workplace health and safety, and navigates the complexities of employee termination procedures. With a focus on UK employment law, this course ensures that your HR management skills are both comprehensive and compliant with current legal standards. By the end of this course, you will possess a thorough understanding of HR management, ready to make a significant impact in any organisational setting. Learning Outcomes Fundamental understanding of human resources management and its functions. Skills in effective recruitment and selection of employees. Knowledge of employee training, development processes, and performance management. Proficiency in managing employee relations and understanding motivation techniques. Comprehensive understanding of UK employment law and workplace health and safety standards. Why choose this Certificate in Human Resources Management at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Human Resources Management at QLS Level 3 course for? Aspiring HR professionals seeking foundational knowledge in human resources. Managers and supervisors looking to enhance their HR management skills. Business owners aiming to implement effective HR practices in their organisations. Individuals interested in a career transition to human resources. HR practitioners wanting to update their knowledge with current HR practices and laws. Career path HR Assistant: £18,000 - £25,000 HR Manager: £25,000 - £40,000 Training and Development Officer: £22,000 - £35,000 Employee Relations Manager: £30,000 - £45,000 Health and Safety Coordinator: £20,000 - £30,000 Recruitment Consultant: £20,000 - £35,000 Prerequisites This Certificate in Human Resources Management at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Human Resources Management at QLS Level 3 Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Mock Exam Mock Exam - Certificate in Human Resources Management at QLS Level 3 00:20:00 Final Exam Final Exam - Certificate in Human Resources Management at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00