Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00
Master the essentials of workplace confidentiality with our comprehensive training course. Learn about business etiquettes, UK legislation, and international standards to safeguard sensitive information. Ideal for professionals committed to maintaining a trusted and secure work environment.
With our course, 'Learn the Basics of Microsoft Visio in Only 30 minutes,' take a revolutionary step into the world of visual communication. You may discover a world of creativity and efficiency with Microsoft Visio by solving its mysteries in just thirty minutes. This isn't your ordinary tutorial; it's a creative expedition designed to captivate and empower learners in record time. From understanding the fundamentals of Visio to crafting intricate cross-functional flowcharts, each unit is a step towards mastery, ensuring you grasp the essence of this powerful tool effortlessly. Discover the art of adding shapes, texts, and connectors with finesse, enhance your diagrams with vibrant colors and styles, and explore advanced features like Containers and Themes. Whether you're a student, professional, or an enthusiast looking to enhance your visual storytelling skills, this course provides a concise and engaging roadmap to becoming a Microsoft Visio virtuoso in just 30 minutes. Don't miss the chance to elevate your communication game-enroll now and transform your understanding of visual representation! Learning Outcomes Visio Fundamentals Mastery: Grasp the core concepts of Microsoft Visio, from its purpose to the variety of templates available. Efficient Diagram Creation: Learn to start cross-functional flowcharts seamlessly, mastering the art of titles, swimlanes, and structured diagrams. Creative Element Integration: Explore the intricacies of adding shapes, texts, and connectors, enhancing your ability to craft visually appealing and informative diagrams. Advanced Features Utilization: Dive into the world of Containers, Themes, and Presentation Mode, unlocking the full potential of Visio for dynamic and professional diagramming. Web Collaboration Proficiency: Understand how to leverage Visio Web, enabling seamless collaboration and sharing of your visual creations. Why choose this Learn the Basics of Microsoft Visio in Only 30 minutes! course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Learn the Basics of Microsoft Visio in Only 30 minutes! course for? Students looking to enhance their diagramming skills efficiently. Professionals seeking a quick and engaging introduction to Microsoft Visio. Enthusiasts interested in visual communication and storytelling. Project managers aiming to streamline communication through visual representation. Individuals wanting to boost their efficiency in creating structured and visually appealing diagrams. Career path Project Coordinator: £25,000 - £35,000 Technical Writer: £28,000 - £40,000 Graphic Designer: £22,000 - £35,000 Business Analyst: £30,000 - £45,000 Process Improvement Specialist: £35,000 - £50,000 Information Architect: £40,000 - £55,000 Prerequisites This Learn the Basics of Microsoft Visio in Only 30 minutes! does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Learn the Basics of Microsoft Visio in Only 30 minutes! was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Learn The Basics Of Microsoft Visio In Only 30 Minutes! Unit 01: What is Microsoft Visio? 00:01:00 Unit 02: Where to get Microsoft Visio 00:02:00 Unit 03: Starting Visio and Templates 00:06:00 Unit 04: Starting a Cross-Functional Flowchart 00:03:00 Unit 05: Title and Swimlanes 00:02:00 Unit 06: Add Shapes, Texts and Connectors 00:09:00 Unit 07: Insert Containers 00:01:00 Unit 08: Shape Colors and Styles 00:02:00 Unit 09: Themes 00:01:00 Unit 10: Alignment and Spacing 00:01:00 Unit 11: Add Pages 00:01:00 Unit 12: Presentation Mode 00:01:00 Unit 13: Visio Web 00:03:00
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Turn Your Dreams into Reality with the Executive Secretary - Executive Assistance and Leadership Course Training course. This comprehensive Executive Secretary - Executive Assistance and Leadership Course online course will equip you with the knowledge and skills you need to succeed in your chosen field. Whether you're a beginner or looking to take your career to the next level, this course has covered you. Key Learning Outcomes: Understanding the core concepts and theories in your field Building your knowledge and skills through practical, hands-on learning Developing the ability to think critically and solve problems effectively Enhancing your communication skills and the ability to work effectively with others Gaining a competitive edge in your career and reaching your full potential With a flexible online format that allows you to learn at your own pace, Executive Secretary - Executive Assistance and Leadership Course training course offers a convenient and accessible way to boost your career prospects. So why wait? Enrol today and take the first step towards success! Vital Component of the Executive Secretary - Executive Assistance and Leadership Course course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Transform your career with the Executive Secretary - Executive Assistance and Leadership Course Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Executive Secretary - Executive Assistance and Leadership Course Bundle now and take the first step towards a successful and fulfilling career! Course Outline: Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is the perfect fit for anyone seeking to start or advance in the Executive Secretary - Executive Assistance and Leadership Course industry. Whether you're a beginner or looking to expand your knowledge, this comprehensive training will provide you with the essential skills and expertise to succeed. Requirements Join the Excitement-With this Executive Secretary - Executive Assistance and Leadership Course course, there's no limit to what you can achieve. From day one, you'll be on your way to building a fulfilling career in this thriving field. No prior experience is required to enrol in this course. Career path Upon completion, you'll have the opportunity to pursue a variety of in-demand Executive Secretary - Executive Assistance and Leadership Course jobs, with endless possibilities for growth and success. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Admin, Secretarial & PA skills? If yes, then you have come to the right place. Our comprehensive course on Admin, Secretarial & PA will assist you in producing the best possible outcome by mastering the Admin, Secretarial & PA skills. The Admin, Secretarial & PA is for those who want to be successful. In the Admin, Secretarial & PA, you will learn the essential knowledge needed to become well versed in Admin, Secretarial & PA. Our Admin, Secretarial & PA starts with the basics of Admin, Secretarial & PA and gradually progresses towards advanced topics. Therefore, each lesson of this Admin, Secretarial & PA is intuitive and easy to understand. Why would you choose the Admin, Secretarial & PA from Compliance Central: Lifetime access to Admin, Secretarial & PA materials Full tutor support is available from Monday to Friday with the Admin, Secretarial & PA Learn Admin, Secretarial & PA skills at your own pace from the comfort of your home Gain a complete understanding of Admin, Secretarial & PA Accessible, informative Admin, Secretarial & PA learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Admin, Secretarial & PA course Study Admin, Secretarial & PA in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Admin, Secretarial & PA Improve your chance of gaining in demand skills and better earning potential by completing the Admin, Secretarial & PA Admin, Secretarial & PA Curriculum Breakdown of the Admin, Secretarial & PA Module 01: Introduction to Admin Support Assistant Module 02: Introduction to Personal Assistant Module 03: Introduction to Office Administration Module 04: Skills of an Effective Administrator Module 05: Introduction to Reception and Receptionist Module 06: Business Telephone Skills Module 07: Representing Your Boss and Company Module 08: Business Etiquette Module 09: Mail Services and Shipping Module 10: Travel Arrangements Module 11: Organising Meeting and Conferences Module 12: Diary Management and Note taking Module 13: Time Management Module 14: Record Keeping and Filing Systems Module 15: Business Writing Skills Module 16: Organisational Skills Module 17: Communication Skills Module 18: Customer Service Module 19: Effective Planning and Scheduling Module 20: Invoicing Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin, Secretarial & PA helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin, Secretarial & PA. It is also great for professionals who are already working in Admin, Secretarial & PA and want to get promoted at work. Requirements To enrol in this Admin, Secretarial & PA, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin, Secretarial & PA will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Admin, Secretarial & PA. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Deal Price is Active! Offer Ends Soon; Hurry Up!! Do you often find yourself feeling lost during meetings, struggling to keep up with the conversation and missing important details? Or maybe you're responsible for taking minutes but feel unsure of what to include or how to structure them effectively? Look no further, as our Effective Minute Taking course has got you covered! With our comprehensive curriculum, you'll learn everything you need to know to become a confident and efficient minute taker. In Module 01, you'll gain a thorough understanding of the purpose and importance of minute writing. In Module 02, you'll learn how to prepare for meetings and gather the necessary information to create accurate and comprehensive minutes. Modules 03 and 04 will guide you through the meeting structure, including how to capture decisions and actions effectively. In Module 05, you'll discover the key roles and responsibilities of a minute taker, and in Module 06, you'll pick up useful tips and techniques to enhance your minute taking skills. Module 07 will explore the technology available to support minute taking, and finally, in Module 8, you'll build your confidence to ensure you can take on the role of minute taker with ease. By the end of this Effective Minute Taking course, you will have: Developed an understanding of the purpose and importance of minute writing Learned how to effectively prepare for meetings and gather the necessary information Gained knowledge of the meeting structure and how to capture decisions and actions accurately Identified the roles and responsibilities of a minute taker Acquired useful tips and techniques to enhance your minute taking skills Learned about technology available to support minute taking Start your learning journey straight away with this Effective Minute Taking course and take a step toward a brighter future! Why Prefer this Effective Minute Taking Course? Opportunity to earn a certificate accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Effective Minute Taking Training course: Module 01: Introduction to Minute Writing Introduction Terms of Minute Taking The Cycle of Meeting The Stage in Cycle The Participants The Chairperson The Minute Taker Those Attending the Meeting Summary Module 02: Preparation for Minute Taking Write Meeting Minute Pre Meeting Preparation During Meeting Dealing with a Confused Situation Conversation Veers Off Track Use a Meeting Minutes Template to Save Time Post Meeting Summary Module 03: The Meeting Structure Introduction Apologies Declaration of Interest Committee Business Minutes of Previous Meeting Matter Arising Report Any Other Business Next Date of Meeting Summary Module 04: Minute Meeting, Decision, and Action The Purpose of Minute Taking Effective Minute Takers Importance of Writing The Action Triangle When There Is No Outcome Layout of Action Points When There Are Several Actions for One Minute Summary Module 05: Roles and Responsibility of Minute Taker Before Meeting During Meeting After Meeting Task Involved in Minute Taking Skills Required What Should Be Written (also add "More on what you write down" section Here) Sort Out the Basics A record at Every Meeting Keeping Clear Notes Producing the Finished Version Agreeing the Minutes Some Common Problem Some Solution Summary Module 06: Tips for Minute Taking Introduction Lay the Groundwork Know the Purpose Get the Agenda Choose Your Method All Systems Go Leave Space in Which to Work Here, Here Have a Seating Chart Know Everyone's Position Create a Minutes Template Listen with Care Just the Facts Keep it Clear and Simple Be Exact Noting Motions What's on Hold Adding Your Voice Summary Module 07: Technology in Minute Taking Introduction Taking Minute Manually is Time-Consuming Technology Solves Security Issues Technological Offerings for Boards Streamline Minute Taking Software Solution Summary Module 8: Building Confidence Creating the Right Impression Get to know everyone Coping with put-downs Know your place Summary Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Effective Minute Taking course is suitable for: Anyone who is responsible for taking minutes during meetings Individuals who frequently attend meetings and want to improve their note-taking abilities Managers and team leaders who want to ensure their staff are equipped with the necessary skills to take minutes accurately and efficiently Requirements Enrol in the Effective Minute Taking Training with no formal entry requirements! Career path Administrative Assistant: £18,000 - £24,000 per annum Executive Assistant: £25,000 - £35,000 per annum Personal Assistant: £22,000 - £32,000 per annum Project Coordinator: £20,000 - £30,000 per annum Office Manager: £24,000 - £38,000 per annum Secretary: £18,000 - £27,000 per annum Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about human resource management Understand the core competencies and principles of human resource management Explore the various areas of human resource management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert HR manager Human Resouce Management Program Course Master the skills you need to propel your career forward in human resource management. This course will equip you with the essential knowledge and skillset that will make you a confident human resource management and take your career to the next level. This comprehensive human resouce management program course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this human resouce management program course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective human resource management practice and equip you with the essential skills, confidence and competence to assist you in the human resource management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in human resource management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for human resource management or for people who are aspiring to specialise in human resource management. Enrol in this human resouce management program course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive human resouce management program course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this human resource management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This human resouce management program course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This human resouce management program course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This human resouce management program course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum What is HRM What is HRM 00:01:00 Define HRM Define HRM 00:05:00 Scope of HRM Scope of HRM 00:06:00 Processes in HRM Processes in HRM 00:04:00 Skills of HR Professionals Skills of HR Professionals 00:10:00 HRM & Performance Management HRM & Performance Management 00:03:00 Hiring Strategies Hiring Strategies 00:03:00 Various Retention Strategies Various Retention Strategies 00:04:00 Human Resource Planning Human Resource Planning 00:03:00 Managing Employee's Performance Managing Employee's Performance 00:04:00 Management of Contractors Management of Contractors 00:06:00 Strategic HRM Strategic HRM 00:03:00 Global HRM Global HRM 00:08:00 HR Information System HR Information System 00:01:00 Tips for Effective HRM Tips for Effective HRM 00:02:00 Assessment Assessment - HR Management Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about human resource management Understand the core competencies and principles of human resource management Explore the various areas of human resource management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert HR manager Human Resouce Management Program Course Master the skills you need to propel your career forward in human resource management. This course will equip you with the essential knowledge and skillset that will make you a confident human resource management and take your career to the next level. This comprehensive human resouce management program course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this human resouce management program course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective human resource management practice and equip you with the essential skills, confidence and competence to assist you in the human resource management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in human resource management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for human resource management or for people who are aspiring to specialise in human resource management. Enrol in this human resouce management program course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive human resouce management program course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this human resource management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This human resouce management program course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This human resouce management program course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This human resouce management program course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum What is HRM What is HRM 00:01:00 Define HRM Define HRM 00:05:00 Scope of HRM Scope of HRM 00:06:00 Processes in HRM Processes in HRM 00:04:00 Skills of HR Professionals Skills of HR Professionals 00:10:00 HRM & Performance Management HRM & Performance Management 00:03:00 Hiring Strategies Hiring Strategies 00:03:00 Various Retention Strategies Various Retention Strategies 00:04:00 Human Resource Planning Human Resource Planning 00:03:00 Managing Employee's Performance Managing Employee's Performance 00:04:00 Management of Contractors Management of Contractors 00:06:00 Strategic HRM Strategic HRM 00:03:00 Global HRM Global HRM 00:08:00 HR Information System HR Information System 00:01:00 Tips for Effective HRM Tips for Effective HRM 00:02:00 Assessment Assessment -HR Management Masterclass 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Writing Clear Business Communication: On-Demand This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication