62814 Courses

In this course, we will explore the benefits neurodiversity can bring to the workplace and to your team's creativity. Alongside problem-solving abilities, strategies for creating a more inclusive work environment that supports individuals with autism and ADHD, reducing stigma and promoting a culture of acceptance and respect.

Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.

This Health and Safety Level 2 course will provide you with essential knowledge for typical work environments. This will allow you to identify and mitigate health and safety risks such as manual handling, fire and electrical safety and working safely at height. We design our courses using illustrations that help you understand the subject matter and to retain the information. This course is rated EXCELLENT and we have a 100% success rate!

This course is a great way to introduce people to Lean Management in the workplace. You'll understand the concept of Continuous Improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality.

This Kaizen and Time Wastes Course is a great way to introduce people to the concept of Kaizen in the workplace. It's also a great way to build upon the knowledge of people already familiar with the subject.

This COSHH online course has been created to provide people at all levels in any organisation with the knowledge and guidance of the Control of Substances Hazardous to Health Regulations 2002. All employees should be fully trained on COSHH to ensure that tasks are carried out in the workplace in a safe manner. This COSHH online course provides all the knowledge and guidance to help make any workplace a safer place to work.

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.

The Process Mapping Online Training Course will teach you how to identify significant savings in the way in which the process is organised and performed through process flow mapping.

The A3 Thinking Course is a great way to introduce people to the concept of A3 Thinking. You will understand that the first use of the A3 as a tool is to standardise a methodology to respond to problems. Additionally, A3 Thinking encourages root cause analysis, reveals processes, and represents goals and actions in a format that triggers conversation and learning. Is this course accredited and recognised? Yes, this course is fully approved by CPD. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course. How long will this course take me? Roughly 1 -2 hours. But you don't have to do it all in one go.Who should take this course? Anyone who wants to improve how they think and learn. There are no entry requirements.Course TopicsWe build our courses so that you're able to better retain what you learn. This course is divided into eight easy to follow interactive modules and includes a multiple-choice test at the end. The course covers the following: Problem description, Initial Perception Breakdown of the Problem, Problem Clarification Mapping out for this step can be driven by a set of questions - For example, the "5 W's (what, where, when, why, who) and 2H's" (how, how many). Point of Cause, Setting Target Containment Cause and Effect Follow Up Action, Corrective Actions Effect Confirmation Share the successfully implemented actions Aims of the Training CourseBy the end of this course you will understand: What A3 Thinking is Why and when you should use A3 Thinking How to effectively apply A3 Thinking

[vc_row][vc_column][vc_column_text] Minute Taking Training Course Description Whenever a meeting takes place, there is always that someone who needs to take the minutes. So why is it so important to do that? Well because it helps keep track of what went down in that meeting and summarizes the main points. This Minute Taking Training Course is designed to help you become better at taking minutes which essentially helps in different careers as well. This is a very basic course where you can develop your skills and further your understanding behind the reason and need to take minutes. And that is why you initially start the course by understanding what minutes are and what is needed for a minute taker. Since minutes are business documents you have to understand what you should include and what should be avoided in minutes which this course will clarify. You will also learn about the differences between motions and resolutions, ways to record a meeting, understanding decisions and get tips on minute taking. Overall for a basic course, it is quite straightforward and to the point. Taking it will help in making sure you get the strong foundation for when you need to take notes professionally. Who is the Minute Taking Training course for? People interested in maximizing their efficiency in note taking for their jobs People interested in working as a stenotype operator or journalist Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Minute Taking Training Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Stenotype Operator Personal Assistants Secretary Journalists Reporters [/vc_column_text][/vc_column][/vc_row] Minute Taking Training Course - Updated Version Introduction to Minute Writing 00:20:00 Preparation for Minute Taking 00:23:00 The Meeting Structure 00:16:00 Minute Meetings, Decisions and Actions 00:18:00 Roles and Responsibility of Minute Taker 00:27:00 Tips for Minute Taking 00:22:00 Technology in Minute Taking 00:12:00 Building Confidence 00:13:00 Minute Taking Training Course - Old Version Module 01: Introduction and Background of Minute Taking 00:10:00 Module 02: Sections of Meeting 00:10:00 Module 03: Agenda 00:10:00 Module 04: Roles and Responsibility of Minute Takers 00:10:00 Module 05: Note Taking Methods and Skill Development 00:10:00 Module 06: Main Parts of Meeting Minutes, Recording Decisions and Actions 00:10:00 Module 07: The Freedom of Information Act 00:05:00 Module 08: Making Minute Interesting and Building Confidence 00:05:00 Mock Exam Mock Exam- Minute Taking Training Course 00:20:00 Final Exam Final Exam- Minute Taking Training Course 00:20:00 Refer A Friend Refer A Friend 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00