22002 Courses

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Enhance coal power plant efficiency with EnergyEdge's course on heat rate optimization. Join our classroom training for expert insights!

Ukulele lessons for Grades or just for Fun.

Enhance your maintenance and reliability skills with EnergyEdge's course aligned with SMRP best practices and CMRP certification. Join now!

Do you love books? Do you love the feel of a new book, the smell of the pages, and the way they look on your shelf? But do you wish that you could create your own books? We have just what you need! Our Bookbinding Workshop is a beginner course that will teach you how to make canvas bound, Japanese bound, and journal style books in the comfort of your own home. We provide all of the materials and full instruction is provided by our expert staff. You will be able to create a small library of books that are sure to impress anyone who sees them!

Learn how to make some fused glass pieces eg: jewellery, coasters, sun-catchers.

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Level 7- Two Endorsed Diploma | QLS Hard Copy Certificate Included | FREE 5 CPD Courses | Lifetime Access

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Duration 1 Days 6 CPD hours Overview The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 1 - Defining Coaching and Mentoring Defining mentoring Defining what coaching is and is not Elements of coaching Factors for success Critical Coaching Skills 2 - Coaching Assessment Individual coaching assessment Reflection and discussion of results 3 - Interpersonal Communication Interpersonal communication skills Open and closed questions Probing techniques and process Active listening 4 - Setting Goals with SPIRIT Identifying Values Identifying Dreams Setting S.P.I.R.I.T. goals 5 - Learning Styles and Principles Three learning styles Adult learning principles 6 - The Coaching Model Components of the coaching model Coaching model characteristics Giving effective feedback 7 - Bringing It All Together Coaching skills reinforcement Case studies