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Work Breakdown Structures - Français: On-Demand It's amazing how often project managers start the project planning process by making a list of all the tasks they think will be needed to complete a project, then proclaiming that they've created the breakdown structure. (WBS) for the project.The result is a list of hundreds or even thousands of tasks, many of which have a duration of a few days or a few hours. Essentially what they did was create a 'to do' list, which they then use as a 'checklist' to measure progress.This approach leads to, and even encourages, the micromanagement of resources working on the project without considering the more critical aspects of project management such as: requirements management, risk management, procurement management, estimating , planning, execution and control.Moreover, it is impossible to see the big picture, at detailed levels, in line with the needs of sponsors, customers, project and functional managers, team leaders and project implementers. Join us for this exciting program and learn how to use the WBS to make more informed business decisions. What You Will Learn You will learn how: Describe the need for a WBS project Describe the role of WBS in the project Gain hands-on experience in developing, decomposing, and using WBS Determine the appropriate level of detail in the WBS. Explain how the WBS integrates with project requirements, risks, procurement, estimating, planning, and overall project execution. Provide the basic tools to improve the effective reuse of key information in your future projects Getting started Concepts de base WBS & Perimeter WBS & Risks WBS & Estimations WBS & Echéancier WBS & Execution and Mastery Summary and Next Steps

Enhance oilfield production with our Artificial Lift and Real-Time Production Optimization course. Join EnergyEdge's classroom training for expert insights.

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Boost Your Career By Enrolling In This Project Management Bundle To Overcome Your Challenges! 9 in 1 Project Management Bundle Improve your knowledge and enhance your skills to succeed with this Project Management bundle. This Project Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Project Management Bundle Contains 9 of Our Premium Courses for One Discounted Price: Course 01: Project Management Course Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Course 03: Agile Project Management Course 04: Financial Management Course 05: Financial Analysis for Finance Reports Course 06: Data Analysis Course 07: Team Management and Leadership Development Training Course 08: Compliance Risk and Management Course 09: Decision-Making in High-Stress Situations All the courses under this Project Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Project Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Project Management bundle, you can achieve your dreams and train for your ideal career. This Project Management bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 9 premium courses' Project Management bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! *** Course Curriculum *** Our Project Management bundle courses consist of the following learning modules: Course 01: Project Management Course Module 01: Introduction Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

This Production Operative course is designed for Inventory Controllers, Operations Managers, Quality Controllers, Inventory Planners, Quality Managers, Logistics Coordinators, Warehouse Operatives, Warehous Administrators, Warehouse Staff, Maintenance Managers and Maintenance Supervisors. In this course, you will explore operations management, classifications of operations, project management, business development, the groundwork for developing a business, process management, the evolution of business process management, supply chain management and purchasing and procurement management. We will also ensure you increase your personal development skills as we will take you through communication skills, time management, conflict management, stress management, and various negotiation techniques. Apart from these, you will also learn planning and forecasting operations, manufacturing, service and delivery operations, risk management, quality management, components of performance management and benefits of talent management. Lastly, you will gain business writing skills, be aware of the structure of various official documents and different types of business environments along with the importance of maintaining a good business environment. Learning Outcomes By the end of the course, learners will be able to: Learn about operations management, supply chain management and quality management Find out how to successfully make an effective plan for business development Gain communication skills and learn negotiation techniques, stress management and time management Familiarise themselves with the role of warehouse along with types of warehouse Know the common warehouse hazard and how to maintain health and safety in warehouses Learn about quality control and understand customer needs and expectations Get familiar with different types of inventory and how to maintain inventory accuracy Display knowledge on manual handling, its laws and how to conduct it safely Operations Management - Advanced Diploma Operations Management - Advanced Diploma teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Warehouse Operative Warehouse Operative teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Warehouse Safety Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Quality Assurance (QA) Management Quality Assurance (QA) Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Inventory Management Inventory Management Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Introduction to Manual Handling Are you working in an industrial complex? Or perhaps in a construction yard? Or in a retail shop? Or in a techie office space? If the answer to any of these is yes, then remember that lifting, carrying, pushing, pulling - the manual handling activities we do every day without thinking-are among the greatest causes of injury in the workplace. Despite rapid advances in mechanisation, every job situation involves Manual Handling of items. You'll be surprised to know that more than 20 per cent of injuries in a week are caused by improper manual handling. Supply Chain Management Supply Chain Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement to showcase your achievement in professional life. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum of Operations Management - Advanced Diploma The detailed curriculum outline of our Operations Management - Advanced Diploma course is as follows: Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Curriculum of Warehouse Operative The detailed curriculum outline of our Warehouse Operative course is as follows: Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Course Curriculum of Quality Assurance (QA) Management The detailed curriculum outline of our Quality Assurance (QA) Management course is as follows: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course Curriculum of Inventory Management The detailed curriculum outline of our Inventory Management course is as follows: Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Course Curriculum of Introduction to Manual Handling The detailed curriculum outline of our Introduction to Manual Handling course is as follows: Introduction to Manual Handling Introduction to Manual Handling Manual Handling: Introduction, Legislation and Guidance Course Curriculum of Supply Chain Management The detailed curriculum outline of our Supply Chain Management course is as follows: Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Accreditation All of our courses, including this Production Operative course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Production Operative course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Production Operative course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

ITIL® 4 Strategist: Direct, Plan and Improve The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

ITIL® 4 Strategist: Direct, Plan and Improve: In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

Description Fundamentals Of Risk Management Diploma The Fundamentals Of Risk Management Diploma is an online course designed to provide a comprehensive understanding of the principles and practices of risk management. With a growing emphasis on risk management in various industries and sectors, this diploma course offers a solid foundation for those looking to enter the field or enhance their existing knowledge. The course begins with an Introduction to Risk Management, where learners will explore the significance of risk management, its role in organisational planning, and the key terms and concepts associated with risk. This provides a strong grounding for the subsequent modules, ensuring that participants have a clear understanding of the topic. Risk Identification and Assessment is the next topic covered in this online diploma course. Here, learners will gain insights into the methods and tools for identifying risks, assessing their potential impact, and analysing the factors that contribute to their occurrence. The course emphasises the importance of proactive risk identification and assessment, which are crucial steps in preventing or mitigating adverse events. The course then moves on to Risk Mitigation Strategies, where learners will explore the various techniques and approaches to managing risks, including risk avoidance, risk reduction, risk transfer, and risk acceptance. The module equips participants with the knowledge and skills to develop and implement effective risk management strategies tailored to specific organisational contexts and needs. Risk Monitoring and Control is another important component of the course. This module covers the processes and tools for tracking, measuring, and evaluating risks and the effectiveness of risk management efforts. It also provides insights into the establishment of a risk management framework, risk management processes, and risk control measures. The Fundamentals Of Risk Management Diploma also addresses Risk Communication and Reporting. Participants will learn how to effectively communicate risk information to stakeholders, including employees, management, and external parties. The course emphasises the importance of clear, timely, and accurate communication in fostering a culture of risk awareness and informed decision-making within an organisation. Legal and Regulatory Requirements is a crucial topic for any risk management professional. This module covers the regulatory landscape, relevant laws, and compliance requirements related to risk management. Learners will gain an understanding of the legal implications of risks and how to ensure compliance with industry-specific regulations. The course also includes modules on Financial Risk Management, Cybersecurity Risk Management, and Human Factors and Behavioural Risk. These modules delve into the specifics of managing risks in areas such as finance, cybersecurity, and human behaviour, providing valuable insights into the unique challenges and approaches associated with these domains. Emerging Trends in Risk Management is the final module of the course, which covers the latest developments and trends in the field of risk management. This module provides participants with an understanding of how the risk landscape is evolving and equips them with the knowledge to stay ahead of the curve. Overall, the Fundamentals Of Risk Management Diploma is a comprehensive and up-to-date online course that provides participants with a deep understanding of risk management principles and practices. Whether you are a risk management professional or a newcomer to the field, this course will equip you with the knowledge and skills to effectively manage risks and create value for your organisation. What you will learn 1:Introduction to Risk Management 2:Risk Identification and Assessment 3:Risk Mitigation Strategies 4:Risk Monitoring and Control 5:Risk Communication and Reporting 6:Legal and Regulatory Requirements 7:Financial Risk Management 8:Cybersecurity Risk Management 9:Human Factors and Behavioural Risk 10:Emerging Trends in Risk Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Project Leadership Skills To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Project Leadership Skills (In-Person) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity