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Animal Behaviour: Animal Behaviour Course Online If you want to learn about Animal Behaviour: Animal Behaviour and become an expert in the field, you have arrived at the right place. Industry experts designed this Animal Behaviour: Animal Behaviour course to enable you to learn quickly and efficiently and at your own pace and convenience. This Animal Behaviour: Animal Behaviour Course provides you with a solid foundation for becoming a self-assured Animal Behaviour: Animal Behaviour Course expert, as well as more advanced abilities to fill in the gaps for increased efficiency and productivity. Not only that, but by understanding how animals think and interact with humans, you will be able to form a stronger bond with them. Main Course: Animal Care and Psychology Course Courses you will Get Animal Behaviour: Animal Behaviour Course Along with Animal Behaviour Course you will get free Dog First Aid Along with Animal Behaviour Course you will get free Pet Nutrition Diploma Along with Animal Behaviour Course you will get free Level 5 Animal Nutrition Along with Animal Behaviour Course you will get free Level 5 Animal Science Special Offers of this Animal Behaviour: Animal Behaviour Course This Animal Behaviour Course includes a FREE PDF Certificate. Lifetime access to this Animal Behaviour Course Instant access to this Animal Behaviour Course 24/7 Support Available to this Animal Behaviour Course Animal Behaviour: Animal Behaviour Course Online Our Animal Behaviour: Animal Behaviour Course is designed specifically to help you understand the psychology of dog, cat, and rabbit behaviours. This Animal Behaviour: Animal Behaviour Course module will teach you about the psychology behind animals' actions and reactions. Through this Animal Behaviour: Animal Behaviour Course, you will know the inherent instincts of pets. This Animal Behaviour: Animal Behaviour Course also emphasises correct atmosphere, sympathy, and animal connection. Who is this course for? Animal Behaviour: Animal Behaviour Course Online This Animal Behaviour: Animal Behaviour Course is appropriate for anybody, from experienced professionals to those who are new to Animal Behaviour: Animal Behaviour Course. Requirements Animal Behaviour: Animal Behaviour Course Online To enrol in this Animal Behaviour: Animal Behaviour Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Animal Behaviour: Animal Behaviour Course. Be energetic and self-motivated to complete our Animal Behaviour: Animal Behaviour Course. Basic computer Skill is required to complete our Animal Behaviour: Animal Behaviour Course. If you want to enrol in our Animal Behaviour: Animal Behaviour Course you must be at least 15 years old. Career path Animal Behaviour: Animal Behaviour Course Online After completing this Animal Behaviour: Animal Behaviour Course, you may be able to pursue a variety of promising career opportunities, such as: Animal psychologist Veterinary mentor Assisting with animal research.

Level 2 Certificate in Understanding Domestic Abuse According to the annual Crime Survey, almost 2.5 Million adults experience domestic abuse each year. Furthermore, one in every five children witnesses or is a victim of domestic abuse as a child. Although domestic abuse is often an unreported crime, most cases are kept hidden. This Level 2 Certificate in Understanding Domestic Abuse course aims to increase learners' awareness and understanding of domestic abuse and its impacts. Domestic abuse and its impacts must be understood by those working in various fields, including healthcare, social care, childcare, education, and housing. Why choose this Level 2 Certificate in Understanding Domestic Abuse course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. GIFT Courses Course 01: Level 2 Certificate in Understanding Safeguarding and Prevent Course 02: Level 3 Award in Health and Social Care Level 2 Certificate in Understanding Domestic Abuse Learning Outcomes After completing this Level 2 Certificate in Understanding Domestic Abuse course, the learner will be able to: Gain a better understanding of domestic abuse. Understand how national policy and strategy on domestic violence have evolved. Understand the signs and risk factors of domestic abuse. Gain a solid understanding of the impact of domestic abuse. Understand domestic abuse policy, response, and intervention. Who is this course for? Level 2 Certificate in Understanding Domestic Abuse This Level 2 Certificate in Understanding Domestic Abuse course is ideal for anyone who has a responsibility to support those experiencing domestic abuse. This Level 2 Certificate in Understanding Domestic Abuse course would benefit those involved in safeguarding, such as employers, teachers, or social care workers. Requirements Level 2 Certificate in Understanding Domestic Abuse There are no particular requirements for this Level 2 Certificate in Understanding Domestic Abuse course because it doesn't call for any specialized training. To enroll in this course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated. Basic computer Skill You must be at least 15 years old. Career path Upon completing this Level 2 Certificate in Understanding Domestic Abuse course, you can become familiarised with the response and support of those domestically abused. This Level 2 Certificate in Understanding Domestic Abuse course may lead you to careers as a: Social Worker (£24,000 to £40,000) Child Protection Officer (£25,000 to £40,000) Youth Worker (£18,000 to £33,000)

Healthcare Management: Healthcare Management Course Online Healthcare Management: Healthcare Management Course is more than just patient care. The most successful healthcare professionals of today are also well-versed in important business and management concepts. Whether you manage your own practice or manage others in a clinic, department, or nursing floor, you must be able to successfully lead those around you, understand the financial situation, develop budgets, and navigate the regulatory environment. This Healthcare Management: Healthcare Management Course will provide you with the basic concepts of Healthcare Management, and you will gain a thorough understanding of the role of the healthcare manager. You will also develop knowledge of management topics such as finance and business management by completing our Healthcare Management: Healthcare Management course. Main Course: Healthcare Management Training Course Free Courses included with Healthcare Management: Healthcare Management course. Course 01: Level 3 Diploma in Healthcare Support Course 02: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Healthcare Management: Healthcare Management Course] Healthcare Management: Healthcare Management Course Online Industry Experts designed this Healthcare Management: Healthcare Management Course into 07 detailed modules. Course Curriculum of Healthcare Management: Healthcare Management Course Module 01: Healthcare Management Module 02: Role of the Healthcare Manager Module 03: Organisational Behaviour and Management Thinking Module 04: Quality Improvement Basics Module 05: The UK Health Systems Module 06: The Health and Care of Older People in England Module 07: Child Health Care Assessment Method of Healthcare Management: Healthcare Management Course After completing Healthcare Management: Healthcare Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Healthcare Management: Healthcare Management Course After completing the Healthcare Management: Healthcare Management Course, you can instantly download your certificate for FREE. Who is this course for? Healthcare Management: Healthcare Management Course Online This Healthcare Management: Healthcare Management Course is ideal for a wide range of health and social care practitioners working in statutory, private, voluntary and charitable organisations within the Health & Social care sector. Requirements Healthcare Management: Healthcare Management Course Online To enrol in this Healthcare Management: Healthcare Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Healthcare Management: Healthcare Management Course. Be energetic and self-motivated to complete our Healthcare Management: Healthcare Management Course. Basic computer Skill is required to complete our Healthcare Management: Healthcare Management Course. If you want to enrol in our Healthcare Management: Healthcare Management Course, you must be at least 15 years old. Career path Healthcare Management: Healthcare Management Course Online Completing this Healthcare Management: Healthcare Management Course boosts one’s ability to obtain gainful employment within the health care and medical fields.

Overview Dive deep into the intricate world of medical coding with our comprehensive course, offering an immersive experience in the standardised language of healthcare. Our curriculum not only initiates you into the introductory aspects but also takes you through detailed coding conventions and guidelines for various diseases and conditions, spanning infectious diseases to congenital abnormalities. Understanding medical coding is imperative in the healthcare industry for accurate documentation, billing, and patient care, making it an indispensable skill for anyone interested in a career in healthcare administration. Learning Outcomes Understand the foundational principles of medical coding and its significance in healthcare. Decode and apply conventions specific to the ICD-10-CM. Interpret and implement chapter-specific coding guidelines for a diverse range of diseases and conditions. Differentiate and categorise diseases into their respective chapters, ensuring precise documentation. Synthesise medical records, disease classifications, and coding guidelines to ensure accurate medical billing and administrative procedures. Why buy this Certificate in Medical Coding- ICD-10-CM at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this course for? Individuals keen on starting a career in healthcare administration and billing. Medical administrators looking to refine and update their knowledge. Healthcare professionals desiring an understanding of the backend administrative process. Medical students wishing to diversify their skill set. Coding enthusiasts interested in the healthcare sector. Career path Medical Coder: £24,000 - £29,000 annually Health Information Manager: £30,000 - £36,000 annually Medical Records Technician: £20,000 - £26,000 annually Clinical Documentation Specialist: £28,000 - £34,000 annually Health Data Analyst: £27,000 - £33,000 annually Medical Billing Manager: £29,000 - £35,000 annually Prerequisites This Certificate in Medical Coding- ICD-10-CM at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Medical coding Introduction Medical Coding Introduction 00:15:00 Placeholder 00:01:00 How to Use Medical Coding Books? 00:36:00 Conventions for the ICD-10-CM Conventions Introduction 00:03:00 Conventions Part: 01 00:19:00 Conventions Part: 02 00:17:00 Conventions Part: 03 00:17:00 Conventions Part: 04 00:37:00 General Coding Guidelines Locating a code in the ICD-10-CM 00:02:00 Level of Detail in Coding 00:01:00 Code or codes from A00.0 through T88.9, Z00-Z99.8 00:01:00 Signs and symptoms 00:02:00 Conditions that are not an integral part of a disease process 00:02:00 Conditions that are not an integral part of a disease process 00:02:00 Multiple coding for a single condition Part: 01 00:02:00 Multiple coding for a single condition Part: 02 00:01:00 Acute and Chronic Conditions 00:02:00 Combination Code 00:02:00 Sequela (Late Effects) 00:02:00 Impending or Threatened Condition 00:01:00 Reporting Same Diagnosis Code More than Once 00:01:00 Laterality 00:02:00 Documentation by Clinicians Other than the Patient's Provider 00:02:00 Documentation of Complications of Care Part: 01 00:02:00 Documentation of Complications of Care Part: 02 00:01:00 Borderline Diagnosis 00:01:00 Use of Sign -Symptom- Unspecified Codes 00:02:00 Coding for Healthcare Encounters in Hurricane Aftermath 00:06:00 Chapter Specific Coding Guidelines Introduction Digital Medical Coding Mastery (DMCM) 00:05:00 Chapter 1: Certain Infectious and Parasitic Diseases (A00-B99) HIV Coding Guidelines 00:13:00 Infections resistant to antibiotics 00:02:00 Coding of Sepsis, Severe Sepsis, and Septic Shock 00:13:00 Zika virus infections 00:02:00 Chapter 2: Neoplasms (C00-D49) Introduction of Neoplasm or Cancer 00:02:00 Treatment directed at Malignancy or Cancer 00:02:00 Treatment of Secondary Cancer site 00:02:00 Coding & Sequencing of complications 00:04:00 Primary malignancy previously excised 00:01:00 Encounters involving chemotherapy, immunotherapy and radiation therapy 00:02:00 Encounter to determine extent of malignancy 00:01:00 Signs and Symptoms with Neoplasms 00:02:00 Admission for pain control management 00:01:00 Malignancy in two or more non-contiguous sites 00:02:00 Disseminated Malignant Neoplasm 00:01:00 Malignant Neoplasm without specification of site 00:01:00 Sequencing of Neoplasm Codes 00:06:00 Current Malignancy versus personal history of Malignancy 00:04:00 Leukemia, Multiple Myeloma 00:02:00 Aftercare, Follow-up, Prophylactic organ removal 00:05:00 Chapter 3: Endocrine, Nutritional, and Metabolic Diseases (E00-E89) Introduction Endocrine, Nutritional, and Metabolic Diseases 00:01:00 Diabetes mellitus (DM) 00:01:00 Diabetes mellitus and use of insulin 00:01:00 DM in Pregnancy 00:01:00 Complications due to Insulin Pump Malfunction 00:02:00 Secondary Diabetes Mellitus (DM) 00:06:00 Chapter 4: Mental, Behavioral and Neurodevelopmental disorders (F01 - F99) Pain Disorder related to Psychological Factor 00:02:00 MSBP (Munchausen's Syndrome By Proxy) 00:05:00 Chapter 5: Diseases of the Nervous System (G00-G99) Introduction of Nervous System 00:04:00 Pain Coding Guidelines 00:03:00 Pain due to Device and Post OP Pain 00:03:00 Post OP Pain associated 00:01:00 Chronic Pain, Neoplasm related and Chronic pain Syndrome 00:05:00 Tip for Today 00:03:00 Chapter 6: Diseases of the Eye and Adnexa (H00-H59) Glaucoma Coding Guidelines 00:07:00 Blindness Coding Guidelines 00:07:00 Chapter 7: Diseases of the Circulatory System (I00-I99) Hypertension (HTN) Coding Guidelines 00:06:00 Different types of Hypertension combination codes 00:10:00 Coronary Artery Disease (CAD) Coding Guidelines 00:04:00 Intra and Postoperative CVA 00:03:00 Acute and Sequela Cerebrovascular Accident (CVA) 00:06:00 Myocardial Infarction (MI) 00:09:00 Tip for Today 00:03:00 Chapter 8: Diseases of the Respiratory System (J00-J99) Guidelines for COPD 00:07:00 Guidelines for Respiratory Failure and Influenza 00:07:00 Ventilator Associated Pneumonia (VAP) 00:05:00 Chapter 9: Diseases of the Skin and Subcutaneous Tissue (L00-L99) Pressure Ulcer Coding Guidelines 00:07:00 Non Pressure Ulcer Coding Guidelines 00:06:00 Chapter 10: Diseases of the Musculoskeletal System & Connective Tissue (M00-M99) Musculoskeletal System 00:14:00 Chapter 11: Diseases of Genitourinary System (N00-N99) CKD & Transplant status 00:09:00 Tip for you 00:02:00 Chapter 12: Pregnancy, Childbirth, and the Puerperium (O00-O9A) General Rules to code Pregnancy 00:15:00 Selection of Codes in obstetrics 00:10:00 Pre-existing conditions in Pregnancy 00:07:00 Pregnancy Combination conditions 00:17:00 Postpartum and Peri partum 00:09:00 Termination and Spontaneous Abortion 00:09:00 Chapter 13: Certain Conditions Originating in the Perinatal Period (P00-P96) Newborn General Guidelines 00:10:00 Additional Diagnosis and Newborn codes 00:07:00 Chapter 14: Congenital malformations, deformations, chromosomal abnormal(Q00-Q99) Congenital Malformation Codes 00:07:00 Chapter 15: Symptoms, signs, & abnormal clinical & laboratory findings (R00-R99) Symptoms Guidelines R Series 00:16:00 Chapter 16: Injury, poisoning, certain consequences of external causes (S00-T88) Coding Injury & Fracture 00:26:00 Coding of Burns and Corrosions 00:15:00 Adult, Child Abuse, Neglect 00:07:00 Adverse effect, Poisoning 00:17:00 Complication of Care 00:09:00 Conclusion Conclusion 00:01:00 Assignment Assignment - Certificate in Medical Coding- ICD-10-CM at QLS Level 3 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! As the hotel and hospitality industry continues to evolve, the role of the Concierge has become vital. A Concierge desk serves the crucial function of accommodating guests to enhance the overall standard of the organisation. Concierges aim to promote a property's marketable value and reputation, and hence it's very challenging. So, if you're ready to take the challenge and build an enchanting career opportunity ahead, then this Concierge is the right choice for you! Enrol now and start thriving. This Certificate in Concierge at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development and career progression related to Concierge substantial and easier than ever! In addition, this course will give you a solid understanding of delivering concierge services to customers, including agreement, sequence, complaints, and opportunities. Besides principles, standards, and skills, this course will educate about concierge workplace etiquette and workplace safety. So, join us today and gear up for excellence! What will I learn from this course? Explore various services and standards Understand the necessary skills required like telephone etiquette, networking, customer service, etc. Understand the concierge services business principles and models Acknowledge the sequence to deliver customer service Methodologies of workplace safety and emergency measurements Take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Module 01: Understanding the Service Module 02: Types Module 03: Necessary Skills Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Work Environment and Etiquettes Module 07: Emergency Measures Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Concierge at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any academic background can enrol on this course. However, this course is preferable for: Baggage Porters and Bellhops Hotel Desk Clerk Travel Agent Tour Guide Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this course can lead you to the following career paths: Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor And many more! Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in Concierge at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Concierge at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Veterinary Physiotherapy course might help you get there! Expand your expertise with high-quality training - study the Veterinary Physiotherapy course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through theonline training course. This Diploma in Veterinary Physiotherapy at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Veterinary Physiotherapy Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Veterinary Physiotherapy course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Veterinary Physiotherapy course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Veterinary Physiotherapy course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Veterinary Physiotherapy training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Veterinary Physiotherapy course: Veterinary Physiotherapy Course Module 1: Physiotherapy Module 2: Animal Behaviour Module 3: Structure and Function of the Musculoskeletal System Module 4: Comparative Exercise Physiology Module 5: Small Animal Neurological and Muscular Conditions Module 6: Physiotherapy Assessment for Animals Module 7: Setting Up a Physiotherapy Clinic Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Veterinary Physiotherapy at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Veterinary Physiotherapy course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Veterinary Physiotherapy at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Veterinary Physiotherapy at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Psychological Wellbeing Practitioner Online Transform your career with our Psychological Wellbeing Practitioner course. Enhance your skills in promoting mental wellbeing and fostering overall wellbeing. Our course provides expert training in psychological wellbeing strategies, ensuring you can effectively support and improve personal and client wellbeing. Embrace the path to mastering wellbeing and advance your professional wellbeing today! Discover the ultimate pathway to wellbeing with our Psychological Wellbeing Practitioner course. Immerse yourself in comprehensive wellbeing strategies designed to enhance psychological wellbeing and support long-term wellbeing goals. Our program focuses on developing deep expertise in wellbeing techniques, ensuring you can consistently promote and achieve exceptional wellbeing outcomes for yourself and your clients. Elevate your understanding of wellbeing and become a leading advocate for transformative psychological wellbeing practices. Special Offers of this Wellbeing: Wellbeing Training Course: This Wellbeing: Wellbeing Training Course includes a FREE PDF Certificate. Lifetime access to this Wellbeing: Wellbeing Training Course Instant access to this Wellbeing: Wellbeing Training Course 24/7 Support Available to this Wellbeing: Wellbeing Training Course Psychological Wellbeing Practitioner Unlock the secrets to outstanding psychological wellbeing with our Psychological Wellbeing Practitioner course. Dive deep into psychological wellbeing concepts, master psychological wellbeing techniques, and learn to promote client psychological wellbeing effectively. Enhance your skills in psychological wellbeing assessments, crisis intervention, and various psychotherapies to excel in the field of psychological wellbeing. Transform lives through unparalleled psychological wellbeing expertise! Learning Outcomes After completing this Psychological Wellbeing Practitioner course, the learner will be able to: Understand the basic concepts of Wellbeing-focused psychotherapy. Gain a thorough understanding of the common mental health difficulties and human Wellbeing. Know the difference between psychotherapy and Wellbeing-focused counselling. Know what skills are needed to be an exemplary Wellbeing-focused psychological practitioner. Gain in-depth knowledge of low-intensity CBT treatment, which is a key component of Wellbeing. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Psychological Wellbeing Practitioner course. Who is this course for? Psychological Wellbeing Practitioner This Psychological Wellbeing Practitioner course is ideal for anyone who wants to start a career as a Psychological Wellbeing Practitioner. Requirements Psychological Wellbeing Practitioner To enrol in this Wellbeing: Wellbeing Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Wellbeing: Wellbeing Training Course. Be energetic and self-motivated to complete our Wellbeing: Wellbeing Training Course. Basic computer Skill is required to complete our Wellbeing: Wellbeing Training Course. If you want to enrol in our Wellbeing: Wellbeing Training Course, you must be at least 15 years old. Career path Psychological Wellbeing Practitioner This Psychological Wellbeing Practitioner course will lead you to a range of career opportunities, including the following: Mental Health Counsellor Psychiatric Nurse Practitioner Social Worker

Pharmacy Technician: Pharmacy Technician Course Online Unlock your potential with our Pharmacy Technician course! This Pharmacy Technician training provides comprehensive knowledge and skills for a successful Pharmacy Technician career. Master essential Pharmacy Technician techniques, including medication management and patient care, through our expert-led Pharmacy Technician course. Our Pharmacy Technician program prepares you to excel in the dynamic field of Pharmacy Technician work. Enroll today and become a proficient Pharmacy Technician with our in-depth Pharmacy Technician curriculum! This Pharmacy Technician: Pharmacy Technician Course provides all the knowledge and essential skills required for these critical roles, including the ability to counsel, advise, and dispense medicinal expertise. By taking this Pharmacy Technician: Pharmacy Technician Course You will also learn basic medical practices and prescription techniques, as well as common pharmaceutical terminology and the responsibilities for stock control and patient confidentiality. Enrol in this Pharmacy Technician: Pharmacy Technician Course to get a head start on a career in healthcare. Special Offers Of this Pharmacy Technician: Pharmacy Technician Course This Pharmacy Technician: Pharmacy Technician Course includes a FREE PDF Certificate. Lifetime access to this Pharmacy Technician: Pharmacy Technician Course Instant access to this Pharmacy Technician: Pharmacy Technician Course 24/7 Support Available to this Pharmacy Technician: Pharmacy Technician Course Pharmacy Technician: Pharmacy Technician Course Online You can gain a thorough understanding of a pharmacy technician's position and responsibilities by taking our Pharmacy Technician: Pharmacy Technician Course. By taking our Pharmacy Technician: Pharmacy Technician Course, you will be able to develop strong communication skills that will enable you to interact comfortably with patients and healthcare professionals. The Pharmacy Technician: Pharmacy Technician Course will teach you how to clearly understand inventory management, standard operating procedures, and dispensing techniques. The Pharmacy Technician: Pharmacy Technician Course also covers risk management, pharmacy prescription, dispensing, and minimising dispensing errors. Who is this course for? Pharmacy Technician: Pharmacy Technician Course Online This Pharmacy Technician: Pharmacy Technician Course is suitable for becoming pharmacy technicians or working in the medical field. Requirements Pharmacy Technician: Pharmacy Technician Course Online To enrol in this Pharmacy Technician: Pharmacy Technician Course, students must fulfil the following requirements: Pharmacy Technician: Good Command over English language is mandatory to enrol in our Pharmacy Technician Course. Pharmacy Technician: Be energetic and self-motivated to complete our Pharmacy Technician Course. Pharmacy Technician: Basic computer Skill is required to complete our Pharmacy Technician Course. Pharmacy Technician: If you want to enrol in our Pharmacy Technician Course, you must be at least 15 years old. Career path Pharmacy Technician: Pharmacy Technician Course Online This Pharmacy Technician: Pharmacy Technician Course will prepare you for many healthcare profession such as: Pharmacist’s Assistant Pharmacy Technician Hospital Clerk Pharmacist

Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly present to you the comprehensive and transformative Travel Agent: Travel Agent Course. This Travel Agent: Travel Agent Course is designed to equip you with the skills and knowledge needed to excel in the dynamic world of travel planning. Our Travel Agent: Travel Agent Course offers a meticulously crafted curriculum that covers every aspect of travel planning. From destination research and visa requirements to booking accommodations, transportation, and activities. With this Travel Agent: Travel Agent Course you will gain a comprehensive understanding of the entire travel planning process. You will learn about Travel Agent: Travel Agent Course from seasoned travel industry professionals who have walked the path you aspire to follow. Becoming a successful travel agent requires more than just knowledge of destinations and bookings. Embark on a fulfilling career that combines your love for travel with the opportunity to create life-changing experiences for others. Don't miss out on this chance to become a sought-after travel agent. Enroll in our Travel Agent, Customer Service with Travel & Tourism Course today and unlock a world of possibility. Main Course Course 01: Travel Agent Course 02: Level 5 Diploma in Travel & Tourism Free Courses included with Travel Agent, Customer Service with Travel and Tourism course. Course 01: Customer Service Level 2 Course 02: CRM (Customer Relationship Management) Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management Special Offers of this Travel Agent, Customer Service with Travel and Tourism course: This Travel Agent, Customer Service with Travel and Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel Agent, Customer Service with Travel and Tourism Course Instant access to this Travel Agent, Customer Service with Travel and Tourism Course 24/7 Support Available to this Travel Agent, Customer Service with Travel and Tourism Course [ Note: Free PDF certificate as soon as completing Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course] Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course Online Industry Experts Designed this Travel Agent course into 11 detailed modules. Module 01: Introduction to Travel Agency Operations Module 02: Destination Knowledge and Sales Techniques Module 03: Travel Technology and Reservation Systems Module 04: Marketing and Promoting Travel Services Module 05: Managing Travel Business Operations Module 06: Specialisation and Niche Markets Module 07: Customer Service and Communication Skills Module 08: Group Travel and Event Planning Module 09: Travel Insurance and Risk Management Module 10: Sustainable Travel and Corporate Social Responsibility Module 11: Human Resource Management in the Travel Industry Industry Experts Designed this Level 5 Diploma in Travel & Tourism course into 18 detailed modules. Module 1: An Overview of Travel & Tourism Module 2: The Accommodation Sector: Managing for Quality Module 3: Airlines, Airports and International Aviation Module 4: Tour Operations Management Module 5: Managing Tourism Distribution Module 6: Human Resource Management in Tourism Module 7: Marketing Management for Tourism Module 8: Strategy for Tourism Module 9: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Course. Who is this course for? Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online This Travel Agent, Customer Service with Travel & Tourism Course is open to everyone. Special Note: Our Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1/Level 2 First Certificate in Travel and Tourism Level 3 Diploma in Travel and Tourism igcse travel tourism Level 1/Level 2 First Certificate in Travel and Tourism Requirements Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 To enrol in this Travel Agent, Customer Service with Travel and Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel Agent: Travel Agent Course. Be energetic and self-motivated to complete our Travel Agent, Customer Service with Travel and Tourism Course. Basic computer Skill is required to complete our Travel Agent, Customer Service with Travel and Tourism Course. If you want to enrol in our Travel Agent, Customer Service with Travel & Tourism Course you must be at least 15 years old. Career path Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 After completing our Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course, you can easily explore various career options in the travel & tourism industry, such as: Travel Agent Tour Operator Tourism Marketing Manager Travel Counsellor Airline Customer Service Agent Travel Writer or Blogger