6205 Courses

Overview Learn how to provide a high-standard of office support to managers and senior staff, with the Personal Assistant. This Personal Assistant training course is a complete introduction to the role, covering fundamental office procedures. You will learn advanced organisation skills, professional time management, effective business communication techniques, and meeting management.  Improve your career prospects with a recognised qualification and stand out to prospective employers, by learning in-demand office support skills online. Why buy this Personal Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Personal Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Personal Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Personal Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Personal Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Personal Assistant Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Personal Assistant 00:20:00 Final Exam Final Exam - Personal Assistant 00:20:00 Assignment Assignment - Personal Assistant 00:00:00

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The S.C.I.E.N.C.E.S World Leader Program is a 6-month powerful personal development training tool incl. Polymathic Training and Coaching Sessions, based around Neuroplastic Mental Acceleration (NMA): encompassing the eight steps to ascension, spread over 60 x 30 minute training sessions: Accept, Aware, Assess, Adapt, Aspire, Accelerate, Actualise, Ascend. The program is designed to provide mental well-being & acceleration by promoting fluid intelligence (the brain’s ability to learn new skills) though activating neuroplasticity - synaptogenisis & neurogenisis.

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! Money laundering is a serious crime all over the world as well as in the UK. According to the UK Financial Conduct Authority (FCA), an estimated £100 billion is laundered through the UK every year. As financial institutions play a key role in preventing this activity, are you aware of the red flags that might indicate money laundering? This MLRO (Money Laundering Reporting Officer Training) bundle equips you with the knowledge and skills to become a Money Laundering Reporting Officer (MLRO). This comprehensive MLRO training bundle covers everything you need to excel in this critical role. Learn the fundamentals of Anti-Money Laundering (AML) regulations and how to implement them effectively. Master Know Your Customer (KYC) procedures to identify and verify clients. Gain insights into Financial Investigation techniques to uncover suspicious transactions. The MLRO bundle also includes valuable knowledge for paralegals in tax accounting, giving you a well-rounded understanding of financial crime. This MLRO (Money Laundering Reporting Officer Training) Bundle contains: Course 01: Anti-Money Laundering (AML) Course 02: Know Your Customer (KYC) Course 03: Paralegal Course 04: Tax Accounting Certificate - CPD Certified Course 05: Financial Investigator Learning Outcomes of this MLRO (Money Laundering Reporting Officer Training) Bundle: Understand the UK's AML regulations and their impact. Implement effective KYC procedures to mitigate risks. Identify and report suspicious activity according to regulations. Apply financial investigation techniques to uncover money laundering schemes. Gain knowledge of paralegal practices relevant to financial crime. Develop a strong foundation in tax accounting for AML compliance. By completing the MLRO course bundle, you position yourself as a key player in the fight against financial crime. With certifications in AML, KYC, and more, you will enhance your employability and professional standing in a range of financial and legal fields. Enrol today, and be the barrier that criminals fear. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of MLRO. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the MLRO setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to MLRO-related fields, impacting their MLRO experiences and long-term development. Course Curriculum Course 01: Anti-Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Paralegal Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring MLROs Compliance officers Financial analysts Legal assistants Tax accountants Corporate auditors Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. MLRO: £50,000 - £80,000 Compliance Officer: £35,000 - £60,000 Financial Investigator: £40,000 - £65,000 Paralegal: £20,000 - £35,000 Tax Accountant: £25,000 - £50,000 Financial Analyst: £35,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Imagine what it would be like if you could unlock a significant salary increase in your current job or open the doors to highly remunerated roles in the field of management and leadership. Across the United Kingdom, individuals working in these sectors can anticipate earnings of up to £90K yearly. Our expertly curated bundle is specifically designed to arm you with the knowledge needed to elevate your career, boost your earnings, and achieve unprecedented professional success. This unique bundle combines the insightful perspectives of three meticulously crafted courses - "Professional Development and Personal Well-being", "Workplace Performance Management", and "Leadership and Management Essential Skill". Our comprehensive approach ensures a holistic understanding of how personal development, performance strategies, and leadership competencies are intertwined, shaping your future professional growth and prosperity. Each course in this Professional Development, Leadership & Workplace Performance Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Learning Outcomes: Gain a comprehensive knowledge of personal well-being and its impact on professional performance. Understand the fundamentals of performance management, including techniques to boost productivity and efficiency in the workplace. Develop essential leadership and management skills, enhancing your ability to inspire and motivate teams. Learn to balance personal well-being and professional responsibilities, achieving a harmonious work-life balance. Acquire the ability to analyse and enhance workplace performance using strategic management tools. Enhance your decision-making, strategic planning, and communication skills, key aspects of effective leadership. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Professional Development and Personal Well-being Workplace Performance Management Leadership and Management Essential Skill The "Professional Development and Personal Well-being" course illuminates the symbiosis of personal well-being and professional growth and how to achieve both without compromise. Through a deep dive into personal development, you'll understand how mental resilience and stress management can significantly influence your professional performance. In "Workplace Performance Management", you'll master the art of managing performance in a professional setting. Unveiling the strategies to build a high-performance culture and drive productivity, this course will be pivotal in equipping you to evaluate and enhance the performance of your team, department, or even an entire organisation. The final part of our trifecta, "Leadership and Management Essential Skill", focuses on building the key attributes of an effective leader. This course gives you a chance to acquire skills in strategic decision-making, team motivation, and organisational planning, all fundamental to solid leadership and management. With a strong emphasis on performance throughout the courses, this bundle will play a vital role in transforming your career and life. It's time to invest in yourself and drive your professional performance to new heights. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their leadership and management capabilities. Individuals aiming for a managerial or leadership role. Teams looking to improve their collective performance and productivity. Aspiring entrepreneurs who want to learn how to motivate and manage a team effectively. Any individual committed to personal growth and seeking to enhance their professional performance. Career path Team Leader: £30K - £45K/year Operations Manager: £35K - £60K/year Project Manager: £40K - £65K/year HR Manager: £35K - £60K/year Performance Analyst: £30K - £55K/year Entrepreneur: Variable Executive Leadership (CEO, CTO, CFO): £70K - £90K/year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Professional Development and Personal Well-being absolutely free! Upon finishing Workplace Performance Management and Leadership and Management Essential Skill, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Newspaper Journalism including 10 additional premium courses, original hard copy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Newspaper Journalism Complete Bundle: Course 01: Newspaper Journalism Course 02: Level 2 Microsoft Office Essentials Course 03: Microsoft Teams Course 04: Report Writing Course 05: Working from Home Essentials Course 06: Mental Health and Working from Home Course 07: Online Meeting Management Course 08: Effective Communication Skills Course 09: Time Management Course 10: Leadership & Management Diploma Course 11: Emotional Intelligence and Human Behaviour If you want to gain a solid understanding of Newspaper Journalism and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Newspaper Journalism course designed by expert instructors. The Newspaper Journalism will cover a comprehensive range of 13, you'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Newspaper Journalism will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Newspaper Journalism has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Newspaper Journalism is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Newspaper Journalism course is perfect! Benefits you'll get choosing Apex Learning for this Newspaper Journalism: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum: Module 01: Introduction and Principles Journalism: An Introduction Introduction Forms of Journalism Influences on Journalism Principles Summary Module 02: History and Development The Print Medium Newspapers in the Digital Age Why Newspapers Remain So Powerful Journalism on the Internet The UK National Press Today Common Threads in the History of UK Journalism Summary Module 03: Interviewing for Newspaper Journalism Interviewing The Face-To-Face InterviewThe Telephone Interviews Copy Presentation Hard NewsSofter NewsFeatures Summary Module 04: News Writing Introduction to News Writing SlugsThe Split PagePunctuationRewriting Wire CopyConversational StyleReading Your Copy AloudAvoiding Information Overload News Writing Style Names and TitlesNumbers, Capital Numbers, Punctuation Marks, and Web SitesLanguage Summary Module 05: News Production Effective News Gathering Methods InterviewingThe Deductive and Investigative MethodsIntelligent DeductionGetting Facts Sources of Information Direct ObservationSecondary Sources InterviewsPress ConferencesPress NotesDocuments Producing Quality News Summary Module 06: News Reporting Reporting the News Equipment Reporting Video Shooting TechniquesSequences Reporting Audio Summary Module 07: Writing Skills for Newspaper Journalists Getting Down to It Make A Plan Before You StartWrite Straight onto The KeyboardWrite Notes to Get StartedRevise Your WritingMaster the Basics Writing News Writing Reviews Glossary of Terms Used in Journalism Summary Module 08: Newspaper Journalism law Introduction and Background Types of Law Divisions of the Law Defamation Defamation Act 2013Defamation and Human Rights Reporting Restrictions in Legal Cases Court Reporting RestrictionsReporting Restrictions on Cases Involving Children and Young PeopleRestrictions on Reporting Sexual OffencesOther Main Reporting Restrictions Divorce Election law Summary Module 09: Court Reporting Going to Court Reporting Court Cases Contempt of Court Writing Your Court Report Summary Module 10: Journalism Ethics What Are Ethics? What Makes a Good Journalist? Morality and TruthThe Right to Respect for PrivacyFreedom of Speech Copyright Summary Module 11: Niche Journalism What Is Niche Journalism? Importance of Niche Journalism Introduction to Sports Journalism Sports Journalism in the 21st CenturySports Journalism in a Changing Newspaper Market Broadcasting, Sports Journalism and Entertainment Television and Sports JournalismSports News in The Digital Age Travel Journalism Travel Journalism and the Lifestyle Fashion Journalism Writing Fashion News and Features Writing Fashion News Summary Module 12: Tips on Writing a Good Feature Story What Is Feature Writing? The Role of The FeatureWho Is the Feature Writer? Different Types of Features Descriptive and Colour WritingPersonality-Celebrity FeaturesSeasonal FeaturesEntertainment Features and Critical WritingWriting Product Reviews for ConsumersOther Forms of Reviews and Criticism Key Skills of a Feature Writer How to Get Quotes Dealing with Quotes Summary Module 13: Health and Safety for Journalists Introduction to Health and Safety Health and Safety at Work The Main Elements of Health and Safety Law Reporting in Hostile Environments Reporting Sports Events Working As a Freelance A Summary of Additional Regulations Summary How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Requirements Our Newspaper Journalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

CPD Certified Diploma| Job Focused 17-in-1 Premium Bundle| +Gifts: 1 Free PDF | Learner Support

This course provides learners with the knowledge they need to respond appropriately to behaviours that may challenge, including how to communicate effectively, understand why individuals may display behaviours, and problem solve with the individual.