62823 Courses

Description: Pot-in-pot is the process of using one container inside another. It is a highly efficient process of growing plants and would help people working in nurseries. But in order to truly understand the process, you should definitely get this Pot Planting Training course. This course gives you a comprehensive understanding of what Pot-in-Pot (PNP) stands for and compares the many advantages against disadvantages of this process. The course looks into the different aspects of pot planting like container size, soil selection, planning, spacing, and much more. You will learn how to determine the leaching fraction and irrigation output. The course goes much more in depth though as it explores ideas of potting and re-potting methods, fertility, monitoring nutrition and weed control. By the time you are done with the course you will be able to understand the recommended sanitation practices, winter protection and problem-solving. You will also learn to market and sell your products to the general public. With the help of this course, you will be able to learn more about pot-in-pot process and watch your nursery profits soar through the roof. Entry Requirement: This course is available to all learners, of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Pot Planting Training Course Definition of Pot-in-Pot (PNP) 00:15:00 Container Size gallon verses # class 00:30:00 Soil Selection for Pot-in-Pot Production 01:00:00 Plan before Augering the Sockets 00:30:00 Floor Management 01:00:00 Water Quality 01:00:00 Irrigation 01:00:00 How to Determine Irrigation Output and Compare to Volume of Leachate 01:00:00 Container Media (Substrate) 01:00:00 Potting 01:00:00 Fertility 01:00:00 Monitoring Nutrition 01:00:00 Weed Control 01:00:00 Insect & Disease Control 00:30:00 Winter Protection 00:30:00 The Rooting-Out Problem 00:30:00 Marketing 01:00:00 Definitions 01:00:00 Mock Exam Mock Exam- Pot Planting Training Course 00:20:00 Final Exam Final Exam- Pot Planting Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Diversity training enable trainers to enhance communications, understanding, and to educate employees and supervisors to support the wealth of talent, ideas, and skills within our workplace, in this Equality and Diversity Training Course trainers can help the various needs, background, and strengths to come together in a respectful way. In this course you will learn what is diversity and its related terms mean, how to develop a management style to encourage diversity. You will be able to identify stereotypes and all the related stuffs you need to know about diversity training. So, why waiting just join us to get some more knowledge. Learning Outcomes: Narrate the issues associated with diversity as well as the terms associated with it Decode the way the changes of the world have influenced you and the outlook you have got Recognise the most recognisable traits of your character Apply the terms that assume politically accurate as well as averting the those that are contradictory Execute the four pillars of diversity Learn how to overcome the difficulties connected with diversity Apply a method to handle unacceptable behaviour Improvise a management feature with a view to inspiring diversity Take steps if you or one of your employees feels discriminated against Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Equality and Diversity Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Equality and Diversity Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 How Does Diversity Affect Me? 00:15:00 Identifying Stereotypes 00:15:00 Wise Words 00:15:00 The Cornerstones of Diversity 00:15:00 How to Discourage Diversity 00:15:00 The STOP Technique 00:15:00 Managing for Diversity 00:15:00 Dealing with Discrimination 00:15:00 Mock Exam Mock Exam- Equality and Diversity Training Course 00:20:00 Final Exam Final Exam- Equality and Diversity Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In order to have a peaceful and happy life, it is important that you must succeed in having peace within each of your steps. Walking meditations is one of the most useful and grounding ways of attending to our body. It is a simple and universal practice for developing calm, connected-ness, and embodied awareness. It can be practised on a daily basis, before or after sitting meditation or anytime on its own, such as after a busy day at work or on a lazy Sunday morning. With our walking meditation course students will learn the art of walking, art of meditation, to use the natural movement of walking to cultivate mindfulness and wakeful presence. Who is the course for? This course is for people who are interested in learning more about walking meditation Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Walking meditation is a useful qualification to possess, and would be beneficial for the following careers: Meditation Instructor Yoga instructor Walking Meditation Walking Meditation Explained 01:00:00 Preparations For Walking Meditation 00:30:00 Benefits And Advantages Of Walking Meditation 01:00:00 Walking Meditation: Walkthrough 00:30:00 Meditation Objects for Walking Meditation 00:30:00 Mock Exam Mock Exam- Walking Meditation 00:20:00 Final Exam Final Exam- Walking Meditation 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you feel like you are missing on life because of money? Do you want to live debt free, earn more and achieve some financial peace? If yes, then get started here and manage your life. Description: Defining your debt issue effectively is critical to unravelling it. That's where most indebted individuals keep running into problem. They erroneously characterise debt as a financial issue, along these lines find financial solutions. They neglect to distinguish the root cause of debt, opening the way to rehashing the endless loop. A permanent debt solution requires a plan of attack based on proven principles that will work. This course is designed to give you a straightforward, well-ordered plan that will help you get out of debt and provides you with the tools and inspiration to change your outlook and your convictions about money. This is the most ideal approach to escape debt, remain out of debt always, and begin collecting the wealth that you and your family so deserve. Who is the course for? Individuals tired of living pay check to pay check and are not getting ahead financially. Individuals who want to get out of debt. Individuals who want to get control of their finances. Entry Requirement: This course is available to all learners, of all academic backgrounds Learners should be ages 16 or over to undertake the qualification. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: How to Get Out of Debt course would be beneficial for the following careers: Debt management advisor. Credit counsellor. Customer service-Debt management. Debt manager analyst. Debt recovery coordinator. Debt manager assistant. Chapter-01 Where to Start When You Have to Start Over 00:30:00 Chapter-02 Concept of Credit 01:00:00 Chapter-03 Way To Become Debt-free - The Step-By-Step Plan 01:00:00 Chapter-04 The Credit Counseling and Debt Settlement options 01:00:00 Chapter-05 The Psychology of Money - Changing your mindset 01:00:00 Chapter-06 Budegets 00:30:00 Mock Exam Mock Exam- How to Get Out of Debt 00:20:00 Final Exam Final Exam- How to Get Out of Debt 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview To keep your body strong and functional, you need to eat food. But for dysphagia patients, it is quite difficult. They can't swallow foods easily. Learn how to handle dysphagia patients from this Dysphagia Awareness Training course and help these suffering people to get better.  In this Dysphagia Awareness Training course, you will learn how to diagnose dysphagia and treat patients who are suffering from dysphagia. You will be familiarized with different levels and types of dysphagia, how it affects the swallowing and communication of a patient and how to treat them. You will also understand which type of medication is better to help your patient get better soon. This course will give you theoretical knowledge about the patients and their conditions. You will be able to understand the symptoms, medication and treatment process easily with the help of the bite-sized modules. Learning outcomes Learn about the basic fundamentals of dysphagia and its classification Gain a clear understanding of the causes, symptoms and treatments of dysphagia Learn how the swallowing process works in case of dysphagia and how it affects the patient's health Learn to diagnose and assess dysphagia Understand how to treat a patient suffering from dysphagia Know how to prescribe medicines for dysphagia patients Get the professional skills you need to become a speech and language specialist Know how to apply a client-centered approach when treating dysphagia patients Who is this course for Aspiring professionals interested in learning about dysphagia can enroll on this comprehensive Dysphagia Awareness Training course. This course will give you a clear understanding of the reasons for dysphagia, symptoms and how to treat them. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Dysphagia Awareness Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Pathologist Language Specialist Speech Therapist Patient Host Nursing Assistant Audiologist Direct Support Professional Voice and Swallowing Specialist Speech-Language Pathologist Instrument Technician Dysphagia Specialist Dysphagia Awareness Training Module: 1 - Introduction of Dysphagia 00:31:00 Module: 2 - Understanding the Swallowing Reflex 00:30:00 Module: 3 - Cause, Signs, and Symptoms 00:38:00 Module: 4 - Diagnosis and Treatment 00:23:00 Module: 5 - International Dysphagia Diet Standardisation Initiative 00:34:00 Module: 6 - The importance of good oral health 00:35:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn the innovative ways to find your dream job by taking this Career for 2021 and Beyond course. In this course, you will explore the steps to conduct a successful job search. This valuable Career for 2021 and Beyond course begins by outlining the old job search processes that don't work well nowadays, guiding you through the new techniques that can help improve your job search success. You will learn the powerful conversation tricks to pass the selection process in your interview. You will learn the techniques to make conversation that generates innovative ideas. You will gain the skills to effectively communicate with people, listen to them and share your opinions which will help you discover tremendous job opportunities.  Brace yourself for incredible career opportunities by enrolling today! Learning Outcomes Understand the older processes of job search and see what changes took place Familiarize with the new process of job search Deepen your understanding of the misconceptions of job search Know how to use business conversations to generate new ideas Explore the benefits of sharing ideas Learn how to execute and refine your plan Be able to get into deeper conversations Who is this course for? This Career for 2021 and Beyond course is highly beneficial for anyone looking to find employment. Learning the essential skills helps professionals find the best career opportunities. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Career for 2021 and Beyond course provides the fundamental skills for successful job search and would be beneficial for any related profession or industry such as: Teacher Receptionist Sales Manager Module 01: Introduction Course Introduction 00:03:00 Module 02: The Old Process don't work as well today The Processes were designed for HR, not for the job Seeker 00:03:00 We spend too much time using Job Boards 00:02:00 Applicant Tracking Systems and Interviewing 00:02:00 Information Interviews say 'I need a job' 00:02:00 Interviewing with People who Don't know you 00:01:00 Everyone is trying to do the same steps. 00:03:00 Module 03: A new Process for Job Search Have different process 00:05:00 Never Give Up 00:02:00 Create Career Journey Process 00:01:00 Dream out Loud 00:01:00 Dream about new Ideas 00:03:00 Dream with others 00:03:00 Look Deep into What you are learning 00:03:00 It's Unique process 00:03:00 Research and Deep Conversations are important 00:07:00 Execute and Refine your Plan along the way 00:06:00 Use Campaigns to keep your process on track 00:01:00 Get into Deeper Conversations and Listen Carefully 00:03:00 Module 04: Closing Remarks and Resource Closing Remarks 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In this modern time, people are bound to have more reasons to be stressed. Factors like social, environmental and technological are just a few of these causes for people to be stressed. In this course that we developed has integrated lessons on cardio approaches to stress management and therapy. This program is detailed but also flexible to be able for the students to modify and incorporate their desired strategies. Within acceptable limits, students can study and attend courses at their own speed depending upon the time the are able to utilise. Health and wellness professionals wanting to gain more knowledge in cardio often complete this course easily and effectively without compromising their time and the quality of their learnings. Who is the course for? This course is for anyone or everyone who wants to live a healthy life as an individual or as a fitness or health professional help others. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, although an education and experience related to health and wellness will be of great advantage. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Cardio Fitness Basics course will be helpful and useful to these careers: Health Trainers Sports Coach Stress Management Specialists Wellness Instructors And Much More! Cardio Fitness Basics Aerobics Fan? Be Sure You Have These Tools to Work Up a Sweat 01:00:00 Treading Water - While Swimming Makes for a Great Workout 01:00:00 Beneficial Tools for a Great Workout in Your Pool 01:00:00 Heart Health at Home - Dig Out Your Jump Rope 00:30:00 Martial Arts Can Strike a Balance Both Physically and Mentally in Your Exercise Regiment 00:30:00 Mini-Trampolines - Do They Help or Hurt a Home Exercise Routine? 01:00:00 Need to Lose Weight? Diet and Exercise Go Hand in Hand 01:00:00 Park It -Take Advantage of Your Neighborhood Park for Exercise 01:00:00 Row Your Way to Weight Loss - Benefits of a Rowing Machine 01:00:00 Stair Climber and Gliders - What These Do for Your Workout Routines 01:00:00 The Basics on the Proper Use of a Treadmill 01:00:00 The Ins and Outs of Rebounding Exercise 01:00:00 The Most Beneficial Equipment for Your Cardio Workout 01:00:00 Why Treadmills Are so Versatile and Fit Any Lifestyle 00:30:00 Cardio Workout 00:15:00 Mock Exam Mock Exam- Cardio Fitness Basics 00:20:00 Final Exam Final Exam- Cardio Fitness Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Risk Management refers to the process of identifying, assessing, evaluating and controlling the threats to an organization's capital and earnings. It helps you to determine the potential for losses in an investment and then takes the appropriate action based on that identification. The Certificate in Risk Management defines the risk and risk management elaborately and provides the essential information that you need to consider while managing the risk of a company. The lesson includes the different risk management activities, the techniques of assessing risk, how to respond to a threat, how to plan or how to control the resources. Finally, you will be able to review and evaluate the framework. Learning Outcomes: Provide a definition for risk along with risk management Relate the COSO ERM cube as well as ISO 31000 Learn how to establish a risk management context Narrate the 7 R's along with the 4 T's forming the framework of your risk management activities Design and complete a basic risk assessment Device designs to complete a fundamental risk management Fix the the proper response linked to risks as well as form a strategy for those responses Narrate the prime elements for reporting, monitoring, as well as evaluating a risk management program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Risk Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Risk Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Certificate in Risk Management Course Overview (Risk Management Certificate Course Level 2) 00:15:00 Understanding Risk 00:30:00 Risk Management Activities 00:05:00 Assessing Risk 00:15:00 Responding to Risks 00:15:00 Resourcing Controls 00:05:00 Reaction Planning 00:15:00 Reporting and Monitoring 00:15:00 Reviewing and Evaluating the Framework 00:15:00 Mock Exam Mock Exam- Risk Management Certificate Course Level 2 00:20:00 Final Exam Final Exam- Risk Management Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Want to give your clients' nails that wow factor? In recent years, nail art has dominated the beauty industry, with new trends emerging all the time. If you're skilled in the art of manicuring, why not take your expertise to the next level with this best-selling Certificate in Nail Design and Manicure Course.  Whether you are training to become a professional nail technician or want to get creative at home, this nail design course will help you develop the required skills and artistry you need to succeed in this profession. To start with, you will explore the history of nail design, professional techniques, and nail art brushes and supplies. The second half of the course will look into basic beauty salon procedures for manicuring and pedicuring, including salon equipment and products that every nail technician should own. On successful completion, you will receive an accredited certificate which you can use to kickstart your professional career. Put your creative skills to the test and enrol in this nail design certificate today! Who is the course for? Professionals who have an experience in Manicure and Nail Polish. Beginners who have an interest in learning how to be part of the Cosmetics Industry. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Certificate in Nail Design & Manicure course will be very beneficial and helpful to artists, professionals, and beginners who are in the cosmetic industry, especially: Beauty Gurus Cosmetologists Makeup Artists Manicurists Spa Businessmen And many more! Nail Design Introduction to Nail Design 00:30:00 Choosing your nail art brushes 01:00:00 The importance of using products, tools, equipment and techniques 01:00:00 Manicure All About Manicures 01:00:00 All about Products and Supplies for Nail Manicures 00:30:00 How to Give a Manicure 01:00:00 Manicure Procedure 00:30:00 Mock Exam Mock Exam- Certificate in Nail Design & Manicure 00:20:00 Final Exam Final Exam- Certificate in Nail Design & Manicure 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00