Embark on a transformative journey with our 'Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3' course, designed to equip you with a comprehensive understanding of mental well-being in professional environments. Beginning with the fundamentals, the curriculum introduces learners to the essence of mental health, paving the way for deeper insights into first aid for psychological well-being. As you navigate through the intricacies of various psychiatric conditions, from childhood through adulthood, the course offers a rare glimpse into the complexities of the human mind. With a focus on recognising and responding to crises, the training advances through engaging modules that address the spectrum of disorders, therapeutic strategies, and the critical role of workplace support. Learning Outcomes Gain a foundational comprehension of mental health and its impact on workplace dynamics. Develop the ability to identify and understand various psychiatric disorders across different life stages. Acquire the knowledge to advocate for mental health awareness and support within professional settings. Learn the legal framework and social services available for mental health support in the workplace. Master the techniques for effective intervention and support for colleagues facing mental health challenges. Why choose this Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 course for? Individuals keen on becoming workplace mental health supporters. Team leaders and managers aiming to foster a supportive work environment. HR professionals seeking to implement mental well-being strategies. Health and safety officers looking to broaden their expertise in mental health. Any employee wishing to advocate for better mental health practices at work. Career path Mental Health First Aid Officer - £25,000 to £30,000 HR Wellness Specialist - £28,000 to £35,000 Workplace Inclusion Manager - £30,000 to £40,000 Employee Assistance Programme Coordinator - £26,000 to £32,000 Occupational Health Advisor - £31,000 to £45,000 Corporate Social Responsibility Manager - £35,000 to £50,000 Prerequisites This Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 Module 1: Introduction to Mental Health 00:13:00 Module 2: Overview of Mental Health First Aid 00:14:00 Module 3: Childhood and Adolescent Psychiatric Disorders 00:13:00 Module 4: Stress and Anxiety Disorders 00:22:00 Module 5: Schizophrenia 00:25:00 Module 6: Personality Disorders 00:36:00 Module 7: Mood Disorders 00:20:00 Module 8: Eating & Sleeping Disorders 00:41:00 Module 9: Self-Harm and Suicide 00:18:00 Module 10: Medication and Therapy in the Treatment of Mental Illness 00:30:00 Module 11: Social Attitudes to Mental Illness 00:12:00 Module 12: Mental Health Legislation and Services 00:28:00 Module 13: Mental Health in the Workplace 00:22:00 Module 14: Approach and React To People in Mental Health Crisis 00:27:00 Mock Exam Mock Exam - Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 00:20:00 Final Exam Final Exam - Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Unleashing your potential in the digital world begins with mastering a fundamental skill that enhances both efficiency and productivity: touch typing. The 'Award in Touch Typing Complete Training at QLS Level 2' offers a structured pathway to not just learning but excelling in touch typing. This course, designed with a blend of theoretical insights and practical drills, aims to transform beginners into proficient typists. Through a series of progressively challenging modules, learners are introduced to the basics before advancing through detailed exercises that cover every aspect of the keyboard, from the home keys to complex sentence drills and numerical typing. Embarking on this course marks the start of a journey towards achieving remarkable typing speed and accuracy, a skill highly prized in numerous professional settings. By the end of this training, participants will not only have developed a valuable skill but also the confidence to apply it across various tasks, whether for academic purposes, professional assignments, or personal projects. The curriculum is carefully tailored to ensure a thorough grasp of touch typing techniques, leading to improved work efficiency and a reduction in typographical errors. Learning Outcomes Master the touch typing technique with a focus on accuracy and speed. Understand the layout of the keyboard and the strategic positioning of letters, numbers, and symbols. Enhance typing proficiency through targeted drills and exercises. Develop the ability to type complex sentences and paragraphs without looking at the keyboard. Achieve significant improvements in typing efficiency and error reduction. Why choose this Award in Touch Typing Complete Training at QLS Level 2 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Award in Touch Typing Complete Training at QLS Level 2 course for? Beginners eager to learn touch typing from the ground up. Professionals seeking to improve their typing speed and accuracy for workplace efficiency. Students looking to enhance their study and research capabilities through faster typing. Individuals aiming to reduce dependency on spell-check and improve typing confidence. Anyone interested in acquiring a new skill that is beneficial across various digital platforms. Career path Administrative Assistant: £18,000 - £30,000; crucial in managing office tasks with efficiency. Content Writer: £20,000 - £35,000; requires rapid typing for creating engaging content. Data Entry Clerk: £16,000 - £25,000; valued for speed and precision in updating databases. Executive Assistant: £25,000 - £50,000; excels in managing communications and scheduling. Legal Secretary: £20,000 - £40,000; depends on fast typing for documentation and correspondence. Transcriptionist: £18,000 - £30,000; transcribes audio to text with quick and accurate typing. Prerequisites This Award in Touch Typing Complete Training at QLS Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £75 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Award in Touch Typing Complete Training at QLS Level 2 Module 01: Getting Started 00:05:00 Module 02: DRILL 1 The home keys 00:05:00 Module 03: DRILL 2 e and i, g and h 00:05:00 Module 04: DRILL 3 o and n, shift keys and t 00:05:00 Module 05: DRILL 4 extra practice . and y 00:05:00 Module 06: DRILL 5 , and w 00:05:00 Module 07: DRILL 6 m and u 00:05:00 Module 08: DRILL 7 v and x 00:05:00 Module 09: DRILL 8 sentence drills 00:05:00 Module 10: DRILL 9 figures 00:05:00 Module 11: DRILL 10 alphabetical paragraphs 00:05:00 Module 12: Recap 00:05:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Do you want to learn about Linux, but don't know where to start? Then you are in the right place. Take your first steps with this course. In this course, you will learn Linux installation, configuration, the Linux command line, administration, shell scripting, and much more. It is specially designed for absolute beginners with no prior experience in Linux.
We have been supporting executives, leaders, entrepreneurs and professionals across corporate and public sector industries, nationally and internationally. Our unique methodology focuses on effective and efficient, life-long learning with rapid, tangible and guaranteed results. In addition to our bespoke coaching workshops, our 1-to-1 online coaching sessions have proven to be an effective and flexible means of delivering speech and communication coaching. Our experience enables us to provide cost-effective, professional support. We offer flexible long-term, short-term, and intensive courses that cater to your schedule and level. Through personalised instruction, we focus on key aspects such as intonation, rhythm, and stress patterns. Start with a free consultation with one of our accent coaches, and we’ll assess your needs and goals. Transform your spoken English and communicate more effectively with our specialised accent training.
Duration 3 Days 18 CPD hours This course is intended for This course is designed for integration developers who configure service policies on IBM© DataPower Gateways. Overview After completing this course, you should be able to: Describe how DataPower gateways are configured Create and configure cryptographic objects Configure Secure Sockets Layer (SSL) to and from DataPower gateways Configure a multi-protocol gateway (MPGW) to handle multiple protocols from a single service Configure a service level monitoring (SLM) policy to control message traffic Use logs and probes to troubleshoot services Use patterns to define and deploy new services Configure message transformation and routing by using style sheets (XSL) and GatewayScripts Handle errors in service policies This course teaches you the essential skills that are required to configure, implement, and troubleshoot services that are developed on the IBM© DataPower Gateways (IDG) with firmware version 7.5.0, regardless of use case. The DataPower Gateways allow an enterprise to simplify, accelerate, and enhance the security capabilities of its XML and web services deployments, and extend the capabilities of its service-oriented architecture (SOA) infrastructure. The gateways also extend these capabilities into the JSON, REST, and Mobile application areas. Through a combination of instructor-led lectures and hands-on lab exercises, you learn how to develop and debug services that are implemented on the DataPower gateways. These skills include WebGUI and Blueprint Console navigation, service type selection, basic multi-protocol gateway configuration, creating and using cryptographic objects, and configuring SSL connections. You also learn how to use various problem determination tools such as logs, monitors, and probes, and techniques for testing DataPower services and handling errors. Hands-on exercises give you experience working directly with a DataPower Gateway. The exercises focus on skills such as creating multi-protocol gateways, working with cryptographic and SSL objects, configuring service level monitoring, troubleshooting services, handling errors in a service policy, and deploying a service from a pattern. Course introductionQuick introduction to developing on DataPowerExercise: First exposure to the DataPower developer environmentServices overviewStructure of a serviceExercise: Creating a BookingService gatewayMulti-protocol gateway serviceProblem determination toolsExercise: Enhancing the BookingService gatewayHandling errors in a service policyExercise: Adding error handling to a service policyDataPower cryptographic tools and SSL setupExercise: Creating cryptographic objects and configuring SSLService level monitoringExercise: Implementing a service level monitor in a multi-protocol gatewayPatterns for service configurationExercise: Using a DataPower pattern to deploy a serviceCourse summary
Increase your Excel and Pivot Table skills and knowledge within hours which will get you noticed by top management and prospective employers. Become more productive at using Excel which will save you hours each day and eliminate stress at work. This course helps you learn about Pivot Tables that can be used for data analysis with a proper approach.
The Health and Safety at Work, etc. Act 1974 requires UK companies to focus on guaranteeing the safety of their employees. This may present specialists with the option to work as a Health and Safety Executive - HSE officer and earn an average salary of £24,999 to £56,999 annually. Why Should You Take this Workplace Health and Safety Course? 1.4 million workers in the UK are thought to be afflicted with a work-related ailment. Every year, over 72,000 injuries are reported due to the lack of health and safety monitoring at work, up to 160 workers die in workplace accidents and injuries, and millions of working days are missed as a result of work-related illnesses and injuries. The sad reality is that workplace diseases, accidents, and injuries may be prevented in practically all cases. However, workplace health and safety can only be fully optimised when every employee makes an equal contribution to the cause. Key Features This Health and Safety in the Workplace - Level 3 Course Includes: This Health and Safety Course is CPD-Certified Free Certificate from Reed CIQ Approved Health and Safety Training Developed by Specialist Lifetime Access Course Curriculum Health and Safety in the Workplace - Level 3 Module 01: Identifying Hazards and Injuries in Manual Handling Module 02: Managing Incidents in the Workplace Module 03: Addressing Minor Injuries in the Workplace Module 04: Handling Electrical Health and Safety Module 05: Strategies for Ensuring Fire Health and Safety Module 06: Comprehensive Understanding of Fires Module 07: Emergency Response: Evacuation Procedures for Fires Module 08: Developing and Implementing Fire Plans and Safety Protocols Module 09: Risk Control and Reduction Measures Module 10: Crafting Personal Emergency Evacuation Plans (PEEP) Module 11: Emergency Protocol Communication Module 12: Navigating Health and Safety Laws in the Workplace Learning Outcomes After Completing this Health and Safety in the Workplace Course You will Able to: Identify manual handling hazards, reducing workplace injuries through proactive Health and Safety measures. Effectively manage workplace incidents, ensuring swift and organised Health and Safety response procedures. Address minor injuries promptly, applying appropriate first aid in diverse scenarios. Handle electrical incidents competently, minimising risks and ensuring personnel health and safety. Devise and implement robust fire safety strategies, emphasising preventive health and safety measures. Navigate health and safety laws adeptly, ensuring compliance and workplace well-being. Certification After completing this Health and Safety in the Workplace course, you will get a free Certificate. Please note: The CPD-approved course is owned by E-Learning Solutions Ltd and is distributed under license. ________________________________________ Please Note: This is not a regulated and professional course. To get a professional qualification, you can choose: Health and Safety Management for Construction (UK) Level 3 Certificate in Occupational Health and Safety NEBOSH National Diploma in Occupational Health and Safety NEBOSH National General Certificate in Occupational Health & Safety NEBOSH, International General Certificate in Occupational Health & Safety Level 6 Diploma - Occupational Health and Safety Management Courses from the Institution of Occupational Safety and Health ProQual Level 5 NVQ Diploma in Occupational Health and Safety Practice ProQual Level 6 NVQ Diploma in Occupational Health and Safety Practice ISO 45001 Occupational Health and Safety National Examination Board in Occupational Safety and Health Level 3 NVQ Health and Safety CPD 10 CPD hours / points Accredited by The CPD Certification Service Health and Safety in the Workplace - Level 3 CPD Accredited Certification 3:08:01 1: Module 01: Identifying Hazards and Injuries in Manual Handling 17:29 2: Module 02: Managing Incidents in the Workplace 18:33 3: Module 03: Addressing Minor Injuries in the Workplace 30:41 4: Module 04: Handling Electrical Incidents 06:26 5: Module 05: Strategies for Ensuring Fire Safety 22:32 6: Module 06: Comprehensive Understanding of Fires 23:34 7: Module 07: Emergency Response: Evacuation Procedures for Fires 07:10 8: Module 08: Developing and Implementing Fire Plans and Safety Protocols 16:47 9: Module 09: Risk Control and Reduction Measures 21:32 10: Module 10: Crafting Personal Emergency Evacuation Plans (PEEP) 04:30 11: Module 11: Emergency Protocol Communication 04:57 12: Module 12: Navigating Health and Safety Laws in the Workplace 11:50 13: CPD Certificate - Free 01:00 14: Leave a Review 01:00 Who is this course for? Health and Safety in the Workplace - Level 3 CPD Accredited Certification Employees in all industries seeking comprehensive workplace health and safety knowledge. Supervisors and managers responsible for incident response and safety implementation. Health and safety officers aiming to enhance their regulatory understanding and compliance. Individuals aspiring to create a safer workplace environment for themselves and colleagues. Anyone seeking to deepen their knowledge of emergency response protocols in workplaces Career path Health and Safety in the Workplace - Level 3 CPD Accredited Certification Health and Safety Officer - £25K to 40K/year. Fire Safety Advisor - £30K to 45K/year. Risk Management Consultant - £35K to 50K/year. Health and Safety Manager - £40K to 60K/year. Compliance Coordinator - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations
Duration 4 Days 24 CPD hours This course is intended for If you're a developer with a keen interest in providing automated solutions for your organization, this certification could be a great fit for you. You automate time-consuming and repetitive tasks by using Microsoft Power Automate. You review solution requirements, create process documentation, and design, develop, deploy, integrate, troubleshoot, and evaluate solutions. Working with business stakeholders, you help to improve and automate business workflows. Overview After completing this course, students will be able to: Design RPA solutions Develop RPA solutions Deploy and manage RPA solutions Candidates for this course automate time-consuming and repetitive tasks by using Microsoft Power Automate. They review solution requirements, create process documentation, and design, develop, troubleshoot, and evaluate solutions. Candidates work with business stakeholders to improve and automate business workflows. They collaborate with administrators to deploy solutions to production environments, and they support solutions. Module 1: Get started with Power Automate for desktop Get started with Power Automate for desktop by learning about flows, creating automated steps, and flow development essentials. Module 2: Automate processes with Robotic Process Automation and Power Automate for desktop Work with Power Automate for desktop to record Windows and Web applications, but also use out of box actions such as manipulating Excel documents as part of an end to end invoice processing solution. Module 3: Work with Power Automate for desktop Work with Power Automate for desktop options, flows, recording features, conditions, loops, variables, images, and error and exception handling. Module 4: Work with different technologies in Power Automate for desktop Learn how to automate email handling, Excel, user interface, and system services with Power Automate for desktop. Module 5: Implement advanced logic in Power Automate for desktop Learn how to work with system flows, control flows, mimic mouse actions, as well as operations used to manipulate text, date, and time in Power Automate for desktop. Module 6: Build expertise with Power Automate for desktop Learn how to use Power Automate for desktop to work with Power Automate, OCR technologies, and scripting. Module 7: Build custom connectors for Power Automate This Learning Path explores custom connectors and explains how to configure them and use them with Microsoft Power Automate Module 8: Use best practices to secure and govern Microsoft Power Platform environments This module focuses on introducing Microsoft Power Platform environments and their role in creating Data Loss Prevention (DLP) policies by using examples and use cases. A brief introduction and overview of tools will also be discussed, including Microsoft Power Platform and Power Automate Admin experiences and Microsoft Power Platform Center of Excellence (COE) toolkit. Additional course details: Nexus Humans PL-500T00 Microsoft Power Automate RPA Developer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PL-500T00 Microsoft Power Automate RPA Developer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.