7958 Courses

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 220 CPD Points|CPD & CiQ Accredited

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 220 CPD Points|CPD & CiQ Accredited

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Ever wondered how businesses tick? What makes them thrive or tumble? The Level 5 Diploma in Accountancy is your key to deciphering the fascinating world of numbers and unlocking a rewarding career in the heart of financial operations. You will learn how to analyse financial data and make informed decisions that can improve business performance. This accountancy course will also develop your logical thinking and problem-solving abilities, which are essential for any accounting professional. Explore the core of accounting, figuring out its complexities and revealing the financial management mysteries. Discover the essence of Accountancy in every module, from the fundamental principles to the advanced techniques. With a comprehensive exploration of key concepts like double-entry bookkeeping, balance sheets, and cash flow statements, this course will empower you to navigate the complexities of finance with confidence. Elevate your understanding of financial statements, unravel the mysteries of auditing, and delve into the realms of financial budgeting and planning. So, embark on an intellectual adventure that transcends mere calculations. This Level 5 Diploma in Accountancy is your key to unlocking a rewarding career in the dynamic world of finance. Are you ready to decipher the code and become a financial maestro? Level 5 Diploma in Accountancy Course Learning Outcomes: Master the fundamental principles and practices of accountancy. Confidently navigate double-entry bookkeeping systems. Analyse and interpret financial statements with expert precision. Understand the role of accountants in various organizational settings. Develop critical thinking skills to interpret cash flow and budgeting strategies. Gain a solid theoretical foundation for further advancement in accountancy. Level 5 Diploma in Accountancy Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Accountancy The Level 5 Diploma in Accountancy is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Accountancy, like - Assistant Accountant Accounts Payable/Receivable Clerk Cost Accountant Financial Analyst Bookkeeper Internal Auditor Tax Accountant Requirements Level 5 Diploma in Accountancy To enrol in this Level 5 Diploma in Accountancy, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Accountancy Accounts Assistant: £20,000 to £25,000 per year Payroll Administrator: £22,000 to £28,000 per year Bookkeeper: £22,000 to £30,000 per year Tax Assistant: £25,000 to £35,000 per year Management Accountant: £30,000 to £40,000 per year Financial Analyst: £35,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

A movement and poetry workshop using the Erotic as a powerful prompt.

Description: The 70-741 - Networking with Windows Server 2016 (MCSA) course will prepare you for networking with Microsoft Windows server 2016. It is one of the three courses (exam: 70-740, 70-741, and 70-742) that you need to complete to obtain MCSA certification. The 70-741 - Networking with Windows Server 2016 (MCSA) course covers the networking features and functionality available in Windows Server 2016. It includes DNS, DHCP, and IPAM implementations as well as remote access solutions such as VPN and Direct Access. You will also learn how to manage and maintain Active Directory Domain Services, including configuration of service authentication and account policies, and challenges of complex enterprise environments. In the course, you will know how to implement and manage IP address spaces by using IPAM. The course will also help you to know about DFS and branch cache solutions, high-performance network features and functionality, and implementation of Software Defined Networking (SDN) solutions such as Hyper-V Network Virtualization (HNV) and Network Controller. In short, the purpose of the course is to assess your readiness and teaches you what you need to know to pass the MCSA 70-741 Networking with Windows Server 2016 exam. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-741 - Networking with Windows Server 2016 (MCSA) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-741 - Networking with Windows Server 2016 (MCSA) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Plan and Implement IPv4 and IPv6 Networks Plan and Implement IP Addressing Schemes for IPv4 Networks FREE 01:31:00 Configuring IPv4 Hosts 00:18:00 Managing and Troubleshooting IPv4 Connectivity 00:35:00 Implementing IPv6 for Network Hosts 00:20:00 Implementing IPv6 Transitioning and Coexistence 00:16:00 Installing and Configuring DHCP Overview of the DHCP Server Role 00:16:00 Deploying DHCP 00:36:00 Managing and Troubleshooting DHCP 00:48:00 Installing and Configuring DNS Implementing DNS Servers 00:27:00 Creating and Configuring DNS Zones 00:52:00 Understanding Active Directory Integration 00:23:00 Configuring Advanced DNS Settings 00:41:00 Troubleshooting DNS Name Resolution 00:28:00 Implementing and Managing IP Address Management Overview of IPAM 00:15:00 IPAM Deployment 00:49:00 Managing IP Address Spaces by using IPAM 00:15:00 Implementing Remote Access Remote Access Overview 00:27:00 Implementing the Web Application Proxy 00:08:00 Planning and Implementing VPNs 00:31:00 Overview of DirectAccess 00:21:00 Implementing DirectAccess 00:27:00 Installing and Configuring Branch Office Networking Configuring Networking for Branch Offices 00:39:00 Implementing Distributed File Systems 00:44:00 Implementing BranchCache 00:19:00 Implementing Advanced Networking Features Implementing Networking Features for High Performance 00:23:00 Implementing Hyper-V Advanced Networking Features 00:13:00 Introduction to Software-Defined Networking 00:10:00 Overview of Network Virtualization 00:06:00 Mock Exam Mock Exam- 70-741 - Networking with Windows Server 2016 (MCSA) 00:20:00 Final Exam Final Exam- 70-741 - Networking with Windows Server 2016 (MCSA) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Mindset, Culture, and Muscles Of Business Agility The world is changing more rapidly than ever before. Organizations of every size are overwhelmed by the pace of change and are being constantly challenged to understand & react to the major disruptions in the marketplace and in their organizations. High-performing and adaptable organizations that leverage, lead, and thrive in this ambiguous and unpredictable market will be in the best position to win with their customers. We call this business agility; the set of organizational capabilities, behaviors, and ways of working that affords your business the freedom & flexibility to achieve its purpose - no matter what the future brings. In this talk, Ahmed Sidky will highlight the mindset and culture necessary to endure the journey of improving your company's Business Agility. Business Agility is not something an organization has or doesn't, it is more like fitness or athletic performance, your organization can increase its agility with intentional, deliberate, and disciplined effort. So using the Domains of Business Agility (published by the Business Agility Institute) Ahmed will explain the 12 different muscles that an organization needs to exercise in order to increase its agility. What You Will Learn: A deeper understanding of agility as it pertains to the entire organization not just a project delivery framework The essential relationship between business agility and customer-centricity 12 key areas of focus to increase business agility - grouped into 4 groups (Leadership, Individuals, Operations and Enablers) People are the most powerful and agile part of any organization. People ignite and sustain business agilit