45123 Courses

The Level 3 Award in Canine First Aid is perfect for owners and professionals alike who want to be prepared should a pet need emergency treatment. The qualification covers the common canine emergencies such as how to treat injury, dress wounds, allergic reactions, stings, poisoning, choking, seizures, CPR, hypothermia and much more. This qualification has a balance of theoretical and practical learning to ensure candidates have the knowledge required should they face an emergency first aid situation. Candidates are required to attend academic theory and practical training sessions at Abbeydale’s bespoke training center. All sessions are designed, delivered and supported by experienced registered veterinary nurses with emergency critical care and trauma medicine experience.

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are persons who are new to reporting with Microsoft© SQL Server© Report Builder and SSRS, persons who are transitioning from another reporting software application, and persons who are existing Report Builder and SSRS report authors. The secondary audience for this course are persons who are using Report Designer (SSRS). Course participants may be business analysts, programmer analysts, data analysts, database administrators, or IT professionals and may or may not have experience with Microsoft© SQL Server© Report Builder and SSRS, programming (Visual Basic), and/or Transact-Structured Query Language (T-SQL) experience. Overview After completing this course, students will be able to: Create parameter reports. Create list reports. Format reports with complex expressions. Add images and subreports. Add drilldown and drillthrough functionality. Add sparklines, data bars, and indicators. In this course, students will continue their learning on the foundations of report writing with Microsoft© SQL Server© Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data. 1 - Parameter Reports Parameterized Reporting Create Report Parameters Modify Report Parameters Provide Default Parameter Values Provide Available Values for Parameters Lab: Creating Parameterized Reports 2 - List Data Regions Introducing the List Data Region Create Reports Using List Data Regions Modify Reports Which Use List Data Regions Lab: Creating List Reports 3 - Enhancing Reports with Complex Expressions Formatting Reports Top N Reports Running Values Lab: Enhancing Reports with Complex Expressions 4 - Enhance Reports with Images and Subreports Add Images to Reports Retrieve Images from a Database Introducing SSRS (SQL Server Reporting Services) Report Server Add Subreports to Reports Lab: Working With Images and Subreports 5 - Drilldown and Drillthrough Reports Add and Configure Drilldown Reporting Add and Configure Drillthrough Reporting Lab: Add Drilldown and Drillthrough Functionality to Reports 6 - Sparklines, Data Bars, and Indicators Sparklines Data Bars Indicators Lab: Adding Sparklines, Data Bars, and Indicators to Reports Additional course details: Nexus Humans 55128 Writing Reports with Report Builder and SSRS Level 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55128 Writing Reports with Report Builder and SSRS Level 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This manual handling course is for businesses who have workers who are exposed to the dangers of manual handling. This course will fulfil requirements set out by the HSE to train staff on how to correctly handle items whilst lifting, pushing and pulling.

Global Project Management: In-House Training: In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Master 2 (PSM II). This is an advanced scrum master training course - designed for experienced Scrum Masters seeking professional growth. Course Description This advanced Professional Scrum Master (PSM II) qualification is designed to elevate you to a level of total Scrum mastery. Deepen your understanding of the Scrum framework and Agile practices while transforming your team into an Agile powerhouse. Gain the skills to teach Agile and support your organisation, regardless of your role. Whether you aim to lead Agile transformation within your organisation or progress your Agile career, this advanced Scrum mastery course is your ideal opportunity. Our Scrum.org certified advanced professional scrum master training course is delivered by industry experts with unrivalled interactivity. We combine real world experience with industry leading practicals that embed key principles. The PSM 2 course if focussed on developing practical skillsets and best practice implementation to achieve tangible results. Through these tried and tested learning techniques, Fractal Systems delivers a 98% first-time pass rate. Learn how to become an advanced Scrum Master: Understand how Scrum principles and values guide decision-making. Enhance servant-leadership abilities. Support Development Teams and Product Owners to improve effectiveness. Foster a conducive environment for successful Scrum Teams with greater agility. Gain tips and techniques for collaboration with the organisation. Improve overall organisational impact as a successful Scrum Master. Address team conflict and remove impediments. Communicate the significance of a "Done" Increment. Grasp how to support the Scrum Team and navigate middle management challenges. Why Train With Us? This immersive two day PSM II course prioritises your growth and success in the industry. We believe in hands-on learning experiences that deliver practical applications that are specific to your individual workplace challenges. This not only helps to frame key principles of an advanced Scrum Master but also enables you to have a more immediate impact in your role. The PSM II training course is led by our Scrum Trainers, all of which have real world industry experience. Gain a deep understanding of advanced Scrum theory, empower your Scrum teams with best practices and be supported by industry professionals throughout - from passing test to implementing learnings into your role. Who Should Attend This Course? The Professional Scrum Master II course is an advanced program tailored for experienced Scrum Masters with a deep understanding of the Scrum framework. We recommend this to individuals with at least one year of Scrum Master experience. Your Professional Scrum Trainer Meet Jay, the founder of Fractal Systems and an experienced Professional Scrum Trainer. With over 20 years in leadership and team roles, Jay excels in delivering practical value. He adopts an interactive teaching style, avoiding PowerPoint in favour of engaging, experience-based learning, using techniques from Liberating Structures and Neuro-Linguistic Programming. Jay specialises in business transformations, providing training, mentoring, coaching, and consulting to drive success through teamwork. For those pursuing the Professional Scrum Master II (PSM II) certification, Jay and the Fractal team are committed to supporting your learning journey with a range of valuable resources: Complimentary Scrum Resource Bundle Access to a PSM Exam Simulator Free PSM II Exam Coaching Sessions Personalised 1:1 Coaching At Fractal Systems, our goal is to ensure you have the support and resources needed for a successful PSM II learning experience. Our Clients Our Testimonials

The Site Management Safety Training Scheme, or the SMSTS course, is a 5 day course provided by our tutors to over a thousand people every year. This course is ideal for those in any role of responsibility within the construction industry, or for anyone looking to become a site manager in the future. The Site Management Safety Training Scheme is strongly regarded as one of the best available and provides you with a thorough health and safety training background within the current legal guidelines. Construction site managers and supervisors have a legal duty to ensure the health and safety of their fellow workers and the public. Not only are there laws and regulations to adhere to, there is a moral duty to do all that is possible to prevent accidents and injuries onsite. Therefore proper training is a necessity and a requirement. Attending SMSTS courses can show you comply with the laws and prepare you to manage a safe site at all times. SMSTS Course Breakdown When studying SMSTS courses you will be taught how to work and manage following the regulations stipulated by the Health and Safety at Work Act. Some of the areas which are covered during the five day SMSTS training course include: SITE SET UP RISK ASSESSMENTS METHOD STATEMENTS SCAFFOLDING EXCAVATIONS SCAFFOLDING DEMOLITION CONFINED SPACES You will be required to attend all five days of the course in order to be awarded the Site Management Safety Training Scheme qualification. During 5-day SMSTS courses delegates will need to show understanding of the main elements and pass the core exercises. At the end of the training you will be required to sit a final examination, passing the exam will mean you qualify for the SMSTS certificate which is then valid for five years. Staying In Date After the five years it is necessary to return for a two day SMSTS Refresher course to make sure you are still up to date with the latest health and safety regulations. By passing and maintaining your Site Management Safety Training Scheme training you are able to prove that you are complying with the demands and laws regarding construction health and safety. 5 day SMSTS courses are considered to be an indication of the competence of a Site Manger according to the Approved Code of Practice for the Construction (Design and Management) Regulations (CDM). The training is also ideal for Site Managers as well as: PROPRIETORS OF CONSTRUCTION COMPANIES PROJECT MANAGERS SITE SUPERVISORS It must be stressed to all course attendees the need to attend ALL sessions since without full attendance the examining body will not award the CITB SMSTS training Qualification – Construction Site Managers Safety Certificate.

Puppy training classes and dog training classes are suitable for general dog training and relationship building. Classes are run in line with the IMDT (Institute of Modern Dog Traioners) code of ethics, and training techniques are based upon positive reinforcement, using dog treats or dog toys and play as rewards for completing the actions we ask the puppy or dog to complete.    Classes will be limited to 6 people, to ensure I can circulate and provide individual feedback relevant to your puppy or dog training. We will teach foundation behaviours, with the benefit of being in a dog training class environment, which relies on your dog working around the distraction of other dogs. Classes will also teach you to effectively communicate with your dog and give you the skills to practice outside of classes and implement the training in your every day life, in a rage of environments. Puppy training classes and Dog training classes last 1 hour. They are run on Friday mornings in Bishop's Stortford. Puppy training class= 9:30am Dog training class= 11:00am DOG TRAINING CLASSES BISHOP'S STORTFORD Puppy training group class= £100 (6 classes) Dog training group class= £100 (6 classes)   Classes are run in blocks of 6 weeks. Please contact me to find out the next start date.

Our students gain the product knowledge and practical skills needed to perform foundation anti-wrinkle injections to the upper third of the face. You will learn the fundamentals of facial anatomy, muscle structure, and the ageing process. By understanding these key concepts, you will be able to assess your client's needs accurately and create customised treatment plans to achieve optimal results. Through hands-on practical sessions, you will gain the confidence and proficiency to administer anti-wrinkle injections with precision. Our experienced trainers will guide you through various injection techniques, dosage calculations, and proper injection site selection. Patient safety is our top priority, and you will learn important safety protocols to minimise risks and manage potential complications. By implementing best practices, you will ensure a comfortable and secure experience for your clients. Course Entry Requirements: One or more of the following: Be a medical professional registered to a medical body (NMC, GMC, GDC, GPhC, etc.) Have Level 3 NVQ in Beauty Therapy. Have six months of experience in SPMU, Microblading, and Microneedling) and six months of Anatomy & Physiology Level 3. Have 12 months of experience in advanced beauty treatments (e.g SPMU, Microblading, Microneedling). Course Pre-Study/Practical & Length: Pre Study 1-day on-site training Course Agenda: Product History Face anatomy Injection techniques Ageing process Patient consultation & expectations Tutor demonstration Student practical session Delivery method Areas Glabella lines, Cross feet, Frown lines Course Benefits Student Benefits Enhanced Knowledge and Skills: You will gain in-depth knowledge of facial anatomy, muscle structure, and the ageing process, enabling you to accurately assess clients' needs and develop personalised treatment plans. Through practical training, you will acquire the skills and confidence to administer anti-wrinkle injections with precision. Professional Credibility: Completing this course will establish you as a qualified and competent practitioner in the field of anti-wrinkle injections. Your certification will enhance your professional credibility and increase your chances of securing employment in reputable medical spas, aesthetic clinics, or starting your own practice. Expanded Career Opportunities: The aesthetics industry is continuously growing, and there is a high demand for skilled professionals in the field of anti-wrinkle treatments. By enrolling in this course, you will position yourself for exciting career opportunities and the potential for career advancement. Client Benefits Personalised Treatment Plans: With your enhanced knowledge and skills, you will be able to assess clients' unique facial features, concerns, and expectations. This will enable you to develop customised treatment plans tailored to their specific needs, ensuring optimal results. Safe and Effective Treatments: The comprehensive training you receive will prioritise patient safety and risk management. You will learn proper injection techniques, dosage calculations, and safety protocols, minimising risks and ensuring a safe and comfortable experience for clients. Youthful and Refreshed Appearance: By administering anti-wrinkle injections, you can help clients achieve a smoother, more youthful appearance. By reducing the appearance of wrinkles and fine lines, clients will experience increased confidence and satisfaction with their rejuvenated appearance. Earning Potential By completing this course, you can unlock significant earning potential. As a certified practitioner in anti-wrinkle injections, you can expect competitive salaries and income opportunities in the aesthetics industry. The exact earning potential may vary depending on factors such as your location, experience, and clientele. With the growing demand for anti-wrinkle treatments, you have the opportunity to build a successful career and secure a rewarding salary. Whether you choose to work in established clinics, medical spas, or start your own practice, the ability to offer anti-wrinkle injections can significantly enhance your earning potential. Enrol in our Foundation Anti Wrinkle Injections Training Course today and take the first step towards a lucrative career in aesthetics. Unlock your earning potential and make a positive impact in the lives of your clients. Frequently Asked Questions What topics are covered in the course curriculum? Our course curriculum covers essential topics such as facial anatomy, injection techniques, product selection, client consultation, and post-treatment care. You will receive comprehensive theoretical knowledge and hands-on practical training to ensure a well-rounded learning experience. Do I need to bring my own models for the practical training? No, it is not necessary to bring your own models for the practical training sessions. We provide models for you to practice on under the guidance of our experienced instructors. However, if you prefer to bring your own models, you are welcome to do so. Will I receive a certification upon course completion? Yes, upon successfully completing the course, you will receive a certification that recognises your proficiency in performing anti-wrinkle injections. This certification will enhance your professional credibility and open doors to career opportunities.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Professional Waiter Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! "Good service is good business," said the legendary entrepreneur and businessman, John Willard Marriott. If you aspire to be a waiter, you need to embody this principle. The Diploma in Waiter Training is designed to teach you the essential skills and knowledge to become a competent waiter. From personal hygiene to service sequences, this comprehensive waiter course covers all aspects of the food service business. With the help of our experienced instructors, you will learn how to make a great first impression, handle food safely, and provide outstanding service to your customers. This comprehensive Diploma in Waiter Training covers everything from the basics of food service to the nuances of supervisory responsibilities. You will learn about the importance of personal health and hygiene, the art of making a good first impression, and the essential skill of remaining calm and friendly even under pressure. You will also gain a deep understanding of product knowledge and service, as well as the various service sequences that are followed in different types of restaurants. Upon completion of this Diploma in Waiter Training, you will have a range of valuable skills that will make you a sought-after waiter in any hospitality establishment. You will have the ability to handle food in a sanitary manner, maintain personal hygiene, and follow safety considerations. You will also have the necessary supervisory skills to lead a team of waiters and take on additional responsibilities apart from food service. After this Diploma in Waiter Training, you will be able to learn: Understand the basics of the food service business and the role of waiters. Learn the importance of making a good first impression and remaining calm and friendly. Gain knowledge of personal hygiene and sanitary food handling. Develop personal skills such as communication, teamwork, and problem-solving. Acquire product knowledge and service skills, as well as an understanding of service sequences. Learn about supervisory responsibilities, safety considerations, and additional duties. Why Prefer This Waiter Training at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Waiter Training at QLS Level 4 course: Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in Waiter profession Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Professional Waiter Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Waiter Training is suitable for: Anyone who wants to start a career in the hospitality industry as a waiter. Experienced waiters who want to enhance their skills and knowledge. Hospitality business owners who want to train their staff in the art of service. Requirements Diploma in Waiter Training at QLS Level 4 No prior background or expertise is required. Career path Waiter/Waitress - Average Salary: £19,000 per annum Head Waiter/Waitress - Average Salary: £23,000 per annum Banqueting Waiter/Waitress - Average Salary: £20,000 per annum Hotel Waiter/Waitress - Average Salary: £20,000 per annum Restaurant Supervisor - Average Salary: £23,000 per annum Food and Beverage Manager - Average Salary: £28,000 per annum Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Professional Waiter Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Professional Waiter Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.