64868 Courses

Description: Windows 7 contains many powerful tools designed for system administrators and power users. This Microsoft Windows 7 Expert is designed for them who are already comfortable with Windows 7 and ready to learn about these about these advanced tools. Highlights of the course include an overview of Inter-related tools, troubleshooting tips, a look at computer management tools, and information on hardware administrative tools. So, if you are thinking to develop your skills and knowledge on Microsoft Windows 7, you can join this [course_this] now. Learning Outcomes: Get an in-depth look at Remote Desktop and Remote Assistance Discover more about Windows Contacts and People Near Me for internet tasks Utilize Backup and Restore Centre, the Action Centre, System Configuration utility, and System Restore for troubleshooting Explore ReadyBoost, BitLocker, Encrypting File System, Windows Services Hardening and other advanced features for better management Study more advanced topics like the hardware administrative tools - such as paging files, event logs - before moving onto Windows XP Mode and Speech Recognition Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Expert is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Expert is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Windows 7 Expert Using Remote Desktop 00:15:00 Using Remote Assistance 00:15:00 Windows Contacts 00:15:00 People Near Me 00:15:00 Backing Up Your Computer 00:30:00 Troubleshooting your Computer with the Action Center9 00:15:00 Using the System Configuration Utility 00:15:00 Using System Restore 00:15:00 Hard Disk Management Utilities 00:15:00 Advanced Computer Management 00:30:00 Mobility and Touch Features 00:30:00 Speech Recognition 00:15:00 Using Hardware Administrative Tools, Part One 00:15:00 Using Hardware Administrative Tools, Part Two 00:30:00 Windows XP Mode 00:15:00 Mock Exam Mock Exam- Microsoft Windows 7 Expert 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Expert 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn how you can install, upgrade and maintain your Microsoft Windows 10 like a pro from this Microsoft Windows 10 Pro Masterclass course and make your work smooth and fast. This course will help you to understand the functions of Windows 10, configuration, management, security and many other functions and help you get the best output from your device. The easily understandable and bite-sized lessons of this Microsoft Windows 10 Pro Masterclass course will help you to understand how Windows 10 functions. You will be able to familiarize yourself with the network configuration and server domain-based environment to utilize the functions of Internet and cloud services. Even if you don't know anything about Windows 10, this course will help you to grasp the ideas and functions and use them properly. Learning Outcomes Learn how to plan, install and upgrade to Windows 10 Be able to implement networking system and remote management Understand file management and resources for your Windows 10 Familiarize with maintenance and update options of Windows 10 Get a clear understanding of local storage Ensure network security for your device Be able to troubleshoot and recover Windows 10 Who is this course for? This course is ideal for anyone who wants to understand the functions of Windows 10 and how to maintain and update their browser. You will learn various security and networking options of Windows 10 from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Microsoft Windows 10 Pro Masterclass is a useful qualification to possess and would be beneficial for any related profession or industry such as: Computer Operators Data Security Officers Troubleshooters Data Maintenance Officers IT Professionals Administrators Module 01: Course Overview Course Overview 00:05:00 Module 02: Building Your Virtual Lab Environment Easily download ISO Images 00:10:00 Lab - Creating a Virtual Install of Windows 10 Pro Using VirtualBox 00:16:00 Lab - Create Virtual Install of Server 2016 Full GUI Using VirtualBox 00:13:00 Taking a Snapshot of Your Current configuration 00:04:00 Module 03: Upgrading Windows 7, 8, or 8.1 to Windows 10 Perform a Windows 10 Upgrade for Free 00:09:00 Module 04: Building a Microsoft Server 2016 Domain Preparing Your Network for Active Directory 00:10:00 Lab - Prepare Server 2016 for Promotion to a Domain Controller 00:10:00 Lab - Promote Server 2016 to a Domain Controller 00:09:00 Lab - Join a Windows 10 Workstation to a Microsoft Domain 00:15:00 Module 05: Windows Deployment Services (WDS) Installing WDS on a Windows Server Using VirtualBox 00:18:00 Deploy a Windows 10 Client Using WDS 00:09:00 lab - Create an Unattended Install of Windows 10 Pro 00:17:00 Module 06: Windows 10 Firewall, Windows Defender and UAC Turn the Windows 10 Firewall Off or On 00:01:00 Allow an app through the Windows 10 firewall 00:05:00 Add a rule or port to a Windows 10 firewall 00:05:00 Allow PING for Windows 10 00:04:00 Disable the UAC User Account Control in Windows 10 00:02:00 Using netsh to Manage the Windows Firewall 00:05:00 Using Powershell to Gather Firewall Information 00:04:00 Module 07: Networking Change your IP address in Windows 10 00:05:00 Add a second IP address in Windows 10 00:09:00 Module 08: Troubleshooting Enable System Restore on Windows 10 00:03:00 Create a System Restore point on Windows 10 00:02:00 Recover using System Restore on Windows 10 00:04:00 Fix TCPIP Corruption in Windows 10 Using Netsh 00:02:00 Repair Windows 10 with System File Checker (SFC) 00:03:00 Repair Windows 10 System files offline Using SFC 00:04:00 Use ReadyBoost to Speed up Windows 10 00:05:00 Reset Your Network Adapter 00:06:00 Lab - Troubleshooting Internet Connectivity 00:16:00 NSLookup 00:05:00 Windows Reliability Monitor 00:04:00 Module 09: User Preferences Disable the Lock Screen on Windows 10 00:03:00 Disable Superfetch via Windows Services 00:03:00 Disable Screen Saver in Windows 10 using REGEDIT 00:02:00 Disable Windows 10 Automatic Logoff For Inactivity 00:02:00 Overview of the Windows 10 Shutdown and Restart buttons 00:01:00 Module 10: Maintenance Rename your Windows 10 computer 00:01:00 Change the date and time in Windows 10 00:03:00 Create a new local user in Windows 10 00:04:00 Rearm the 30-day evaluation Period for Windows 10 Pro 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Windows 10 is the latest iteration of Microsoft's widely used Windows operating system. This new version of Windows incorporates hundreds of new features as well as improvements to existing ones. This Microsoft Windows 10 Certificate Course is designed to help both novice and experienced. By taking this course you will become familiar with the many changes that have been made to Windows. You will also be comfortable logging into Windows 10, completing basic actions using its user interface, customizing the user interface, understanding its security features, and using both Microsoft Edge and File Explorer. You can join this course to improve your skills. Learning Outcomes: Identify components of a personal computer, learn to sign into Windows 10, get familiarized with the user interface by exploring desktop and Start menu Multitask with apps, search computer, and view notifications Further your knowledge of Windows Store apps and Windows 10 navigation techniques Work with desktop windows, manage files and folders with File Explorer, and create files through desktop applications Browse the internet using Microsoft Edge, manage tabs and customize options Customize basic Windows settings, Lock screen, and desktop Configure passwords, use Windows Defender, and store and share files using OneDrive Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 10 Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 10 Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Windows 10 Certificate Course Identify Components of a Personal Computer 00:15:00 Sign Into Windows 10 00:15:00 Navigate the Desktop 00:30:00 Explore the Start Menu 00:30:00 Multitask with Apps 00:15:00 Search Your Computer 01:00:00 View Notifications 00:15:00 Windows 10 Navigation Summary 00:30:00 Manage Files and Folders with File Explorer 00:30:00 Create and Modify Files with Desktop Applications 00:30:00 Navigate Microsoft Edge 00:15:00 Use Microsoft Edge 00:30:00 Manage Tabs 00:15:00 Modify Microsoft Edge Options 00:30:00 Change Basic Windows Settings 00:30:00 Customize the Lock Screen 00:15:00 Customize the Desktop 00:15:00 Configure Passwords 00:15:00 Use Windows Defender 00:15:00 Store and Share Files with OneDrive 00:30:00 Mock Exam Mock Exam- Microsoft Windows 10 Certificate Course 00:20:00 Final Exam Final Exam- Microsoft Windows 10 Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Visio is a diagramming and vector graphics application. The Microsoft Visio 2016 for Beginners provides the basic information about the diagramming software. In the course, you will learn the essential features of the latest version of Microsoft Visio. The course will teach you how to start with the software and how to create workflow diagram, how to create the organisational diagram, etc. Throughout the course, you will also know the procedures of making a flood plan, creating a cross-functional diagram, and styling the diagram. The Microsoft Visio 2016 for Beginners provides you with the adequate knowledge about Microsoft Visio so that you can convert the complex information into simple, easy-to-understand diagrams. Learning Outcomes: Navigation throughout Visio interface, creating basic drawing and using the help system Drawing components, modifying drawings and work with callouts and groups Organization charts creation, modifying their layouts, positioning and spacing Create and integrate organization chart copies and compare them Making a basic floor plan and custom room shapes, utilizing the program as a modelling tool and modelling room layouts Creating cross-functional flowcharts and related features like - swimlanes and separators Altering orientation and direction, changing margins and choosing styles for flowcharts Creating network diagrams, and utilizing shape data and layers Other network diagram relevant topics such as network shapes, shape data, adding layers, activating, colouring and more Working with shape, connector styles, themes, variants and containers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Visio 2016 for Beginners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Visio 2016 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with Visio 2016 Navigate the Visio Environment 00:15:00 Create a Basic Drawing 00:30:00 Use the Help System 00:15:00 Creating a Workflow Diagram Use Drawing Components 00:30:00 Modify a Drawing 00:15:00 Work with Callouts and Groups 00:15:00 Creating an Organization Chart Create a Basic Organization Chart 00:30:00 Do More with Organization Charts 00:15:00 Making a Floor Plan Make a Basic Floor Plan 00:30:00 Model a Room Layout 00:15:00 Creating a Cross-Functional Flowchart Create a Cross-Functional Flowchart 00:30:00 Modify a Cross-functional Flowchart 00:15:00 Creating a Network Diagram Create Network Diagrams 00:15:00 Use Shape Data 00:15:00 Use Layers 00:30:00 Styling a Diagram Work with Shape and Connector Styles 00:15:00 Work with Themes and Variants 00:15:00 Work with Containers 00:15:00 Activities Activities - Microsoft Visio 2016 for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft Visio 2016 for Beginners 00:20:00 Final Exam Final Exam- Microsoft Visio 2016 for Beginners 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn to create a Sway from start to finish with the Microsoft Sway Online Training course. Microsoft Sway is an easy-to-use digital storytelling app for creating and sharing interactive reports, newsletters, presentations, personal stories and more. Throughout the course, you will learn how to use Microsoft Sway to create newsletters, presentations, documentation, or for doing communication. The course teaches you where to access, and how to start building your own Sways such as presentations, tutorials, newsletters, stories, and more. Sway's design engine allows you to bring your content together nicely and helps you to finish it. You will learn how to share any Sway or co-edited it with a simple URL. In short, the course illustrates the techniques of using the program to create interactive reports, newsletters, presentations, etc. You will also know how to use Sway to collaborate on projects and share them with others. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Sway Online Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Sway Online Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 TOPIC A: Launch Sway 00:30:00 TOPIC B: Create a New Sway Project 00:45:00 TOPIC C: Create Cards 00:30:00 TOPIC D: Manage Cards 00:30:00 TOPIC E: Manage Sway Projects 00:30:00 Module: 02 TOPIC A: Format Text 00:30:00 TOPIC B: Add Media 00:45:00 Module: 03 TOPIC A: Work with Images 00:45:00 TOPIC B: Customize Image Display 00:45:00 TOPIC C: Set Design Options 00:30:00 Module: 04 TOPIC A: Edit Sway Projects 00:30:00 TOPIC B: Share a Sway Project 00:45:00 TOPIC C: Set Sway Project Options 00:30:00 Order Your Certificate Order Your Certificate 00:00:00

Description Learn to connect team members from everywhere with the Microsoft Skype for Business 2016 course. Skype for Business is an instant messaging application that makes your office work easy and quick. You can instantly share your ideas and message using Microsoft Skype. The course shows you how to connect people or other team members anywhere using any devices or operating system Windows, Mac, iOS, and Android™. At first, the course familiarizes you with the user-interface and helps you to know the notification area icon. You will know how to bring remote participants into meeting spaces of all sizes using Skype for Business. The course discusses how you can use Skype to communicate with your colleagues in different ways such as instant message, audio messages, voice calling, video conferences, and more. Finally, the course teaches you to customize Skype including managing and creating groups, using recording features, and other options. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Skype for Business 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Skype for Business 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started TOPIC A: Getting Started 00:30:00 TOPIC B: Communicating with Contacts 00:30:00 TOPIC C: Updating Your Status Information 00:30:00 Working with Messages and Contacts TOPIC A: Sending Instant Messages, Part 1 00:30:00 TOPIC B: Sending Instant Messages, Part 2 00:45:00 TOPIC C: Managing Contacts 00:30:00 TOPIC D: Customizing the Contacts View 00:30:00 Joining Meetings and Calls TOPIC A: Setting up Meetings 00:30:00 TOPIC B: Participating in Meetings 00:30:00 TOPIC C: Presenting in Meetings 00:30:00 TOPIC D: Adding Interactivity to Meetings 00:45:00 Customizing Skype for Business TOPIC A: Customizing Contact Groups 00:30:00 TOPIC B: Using Recording Features 00:30:00 TOPIC C: Customizing Skype for Business Options 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Publisher helps you to create publications or documents so that you can print and distribute your contents. The Microsoft Publisher 2016 will help you to learn the features of Microsoft Publisher easily. You will also be able to know how to create a publication, how to format the text in the application, how to edit the existing text, or how to manage graphical images in your content, or how to prepare a publication for printing or electronic sharing. The Microsoft Publisher 2016 allows you to know all the essential features of Microsoft Publishers and make you an expert of the desktop application. Learning Outcomes: Creating simple publications while customizing the user interface Adding text to publications, organizing text boxes and picture holders, manage displays of content within text boxes and using building blocks Formatting paragraphs and texts in publication Skills in paragraph style and scheme application Publication text editing, presenting content in tables, and inserting symbols and special characters Manipulate picture appearance and add graphical objects Publication preparation for printing and sharing purposes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Publisher 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Publisher 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Explore the Interface 00:30:00 Customize the Publisher Interface 00:30:00 Create a Publication 00:30:00 Add Text to a Publication 00:30:00 Organize Text Boxes and Picture Placeholders in a Layout 00:30:00 Control the Display of Content in Text Boxes 00:30:00 Use Building Blocks 00:30:00 Format Text and Paragraphs 00:30:00 Apply Paragraph Styles 00:30:00 Apply Schemes 00:15:00 Edit Text in a Publication 00:30:00 Present Content in Tables 00:30:00 Insert Symbols and Special Characters 00:30:00 Add Graphical Objects to a Publication 01:00:00 Manipulate the Appearance of Pictures 00:15:00 Save a Publication 00:30:00 Run the Design Checker 00:30:00 Preview and Print a Publication 00:30:00 Share a Publication 00:30:00 Activities Activities - Microsoft Publisher 2016 00:00:00 Mock Exam Mock Exam- Microsoft Publisher 2016 00:20:00 Final Exam Final Exam- Microsoft Publisher 2016 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Here is the surefire method every beginner project manager needs to quickly master Microsoft Project 2016. This Microsoft Project 2016 for Beginners is designed to help you develop a plan, assign resources to tasks, track progress, manage your budget and analyze workloads. By this course you will discover how to work with costs, deadlines, and overcome scheduling issues, how to subtasks, dependencies, deadlines, and resources, and all the detail you need to know as a beginner. So, why are you waiting for? Get some more knowledge and improve your skills by joining this course. Learning Outcomes: Project management basics, navigating and customizing the user interface, adding tasks and resources to a project and saving them Managing project time frames and changing working time Managing project tasks, adding summary tasks and milestones Managing project resources, allocating and levelling work resources Sharing and exporting projects, and adjusting project print views Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2016 for Beginners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2016 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Starting a Project Project Management 101 00:15:00 ACTIVITY - PROJECT MANAGEMENT 101 00:05:00 Navigate and Customize the Project 2016 Interface 00:30:00 ACTIVITY - NAVIGATING AND CUSTOMIZING THE PROJECT 2016 INTERFACE 00:05:00 Add Tasks to a Project 00:15:00 ACTIVITY - ADDING TASKS TO A PROJECT 00:05:00 Add Resources to a Project 00:15:00 ACTIVITY - ADDING RESOURCES TO A PROJECT 00:05:00 Save a Project 00:15:00 ACTIVITY - SAVING A PROJECT 00:05:00 Working with Project Calendars Manage Project Time Frames 00:15:00 ACTIVITY - MANAGING PROJECT TIME FRAMES 00:05:00 Change Working Time 00:15:00 ACTIVITY - CHANGING THE WORKING TIME FOR A PROJECT 00:05:00 Working with Project Tasks Manage Project Tasks 00:15:00 ACTIVITY - MANAGING PROJECT TASKS 00:05:00 Add Summary Tasks and Milestones 00:15:00 ACTIVITY - ADDING SUMMARY TASKS AND MILESTONES 00:05:00 Working with Project Resources Manage Project Resources 00:15:00 ACTIVITY - MANAGING PROJECT RESOURCES 00:05:00 Allocate and Level Work Resources 00:15:00 ACTIVITY - LEVELING RESOURCES 00:05:00 Delivering a Project Plan Print Project Views 00:15:00 ACTIVITY - PRINTING A PROJECT VIEW 00:05:00 Share Projects 00:15:00 ACTIVITY -SHARING PROJECTS 00:05:00 Export Projects 00:15:00 ACTIVITY - EXPORTING A PROJECT 00:05:00 Activities Activities - Microsoft Project 2016 for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft Project 2016 for Beginners 00:20:00 Final Exam Final Exam- Microsoft Project 2016 for Beginners 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: PowerPoint is Microsoft's powerful and easy to use presentation program. By this Microsoft PowerPoint 2016 for Beginners you will learn how to create PowerPoint presentations in the newest version of Microsoft Office. This version of PowerPoint incorporates some new features and connectivity options in an effort to make collaboration and production as easy as possible. This Microsoft PowerPoint 2016 for Beginners is designed to help all novice computer users get up to speed with PowerPoint Quickly. You will learn to navigate the PowerPoint environment, create and save PowerPoint presentation, and much more. If, you are interested to take this course, don't delay to join us now. Learning Outcomes: Utilize the PowerPoint user interface, creating and saving presentations, and using help Making presentations through presentation options like selecting types, building it, layouts, text editing, viewing and navigation Discover methods for formatting characters, paragraphs, and text boxes Adding images, screenshots, screen recordings, shapes and WordArt Modifying options for objects and animation features Creating and formatting a table and integrating data from other Microsoft Office applications Create format and manipulate a chart Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft PowerPoint 2016 for Beginners is certified by CPD Qualifications Standards and IAO. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft PowerPoint 2016 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with PowerPoint Navigate the PowerPoint Environment 00:30:00 ACTIVITY - NAVIGATING THE POWERPOINT 2016 USER INTERFACE 00:05:00 Create and Save a PowerPoint Presentation 00:15:00 ACTIVITY - CREATING AND SAVING A POWERPOINT PRESENTATION 00:05:00 Use Help 00:15:00 ACTIVITY - USING POWERPOINT HELP 00:05:00 Developing a PowerPoint Presentation Select a Presentation Type 00:15:00 ACTIVITY - SELECTING A PRESENTATION TYPE 00:05:00 Build a Presentation 00:15:00 ACTIVITY - BUILDING A PRESENTATION 00:05:00 Lay Out a Presentation 00:15:00 ACTIVITY - LAYING OUT A PRESENTATION 00:05:00 Edit Text 00:15:00 ACTIVITY - EDITING TEXT 00:05:00 View and Navigate a Presentation 00:15:00 ACTIVITY - VIEWING A PRESENTATION 00:05:00 Performing Advanced Text Editing Format Characters 00:15:00 ACTIVITY - FORMATTING CHARACTERS 00:05:00 Format Paragraphs 00:30:00 ACTIVITY - FORMATTING PARAGRAPHS 00:05:00 Format Text Boxes 00:15:00 ACTIVITY - FORMATTING TEXT BOXES 00:05:00 Adding Graphical Elements to Your Presentation Insert Images 00:30:00 ACTIVITY - INSERTING IMAGES 00:05:00 Insert Shapes 00:15:00 ACTIVITY - INSERTING SHAPES 00:05:00 Insert WordArt 00:15:00 ACTIVITY - INSERT WORDART 00:05:00 Modifying Objects in Your Presentation Edit Objects 00:30:00 ACTIVITY - EDITING OBJECTS 00:05:00 Format Objects 00:15:00 ACTIVITY - FORMATTING OBJECTS 00:05:00 Group Objects 00:15:00 ACTIVITY - GROUPING OBJECTS 00:05:00 Arrange Objects 00:15:00 ACTIVITY - ARRANGING OBJECTS 00:05:00 Animate Objects 00:15:00 ACTIVITY - ANIMATING OBJECTS 00:05:00 Adding Tables to Your Presentation Create a Table 00:15:00 ACTIVITY - CREATING A TABLE 00:05:00 Format a Table 00:15:00 ACTIVITY - FORMATTING A TABLE 00:05:00 Insert a Table from Other Microsoft Office Applications 00:15:00 ACTIVITY - INSERTING A TABLE FROM MICROSOFT EXCEL 00:05:00 Adding Charts to Your Presentation Create a Chart 00:15:00 ACTIVITY - CREATING A CHART 00:05:00 Format a Chart 00:15:00 ACTIVITY - FORMATTING A CHART 00:05:00 Manipulate a Chart 00:15:00 ACTIVITY - MANIPULATING A CHART 00:05:00 Insert a Chart from Microsoft Excel 00:15:00 ACTIVITY - INSERTING A CHART FROM MICROSOFT EXCEL 00:05:00 Preparing to Deliver Your Presentation Review Your Presentation 00:30:00 ACTIVITY - REVIEWING YOUR PRESENTATION 00:05:00 Apply Transitions 00:15:00 ACTIVITY - APPLYING TRANSITIONS 00:05:00 Print Your Presentation 00:15:00 ACTIVITY - PRINTING YOUR PRESENTATION 00:05:00 Deliver Your Presentation 01:00:00 ACTIVITY - DELIVERING YOUR PRESENTATION 00:05:00 Activities Activities - Microsoft PowerPoint 2016 for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft PowerPoint 2016 for Beginners 00:20:00 Final Exam Final Exam- Microsoft PowerPoint 2016 for Beginners 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00