Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skills Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills Course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills Course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills Course Instant access to this Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Negotiation Skills Course 02: Communication Skills Course 03: Level 5 Retail Management Course 04: Level 5 Report Writing Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this Negotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included
Understanding Display Merchandising is crucial in today's retail landscape. This course delves into the art of Merchandising, covering fundamental techniques like Retail Space Arrangements, External Aesthetics, and Interior Design tailored for retail environments. Mastery of these skills not only enhances your ability to create compelling visual displays but also boosts your employability in the UK job market, where Merchandising professionals are in high demand. According to recent data, jobs in this sector are growing by 5% annually, underscoring its importance. Learning these techniques opens doors to careers with competitive salaries, typically ranging from £20,000 to £35,000 per annum, depending on experience and location. Whether you aspire to work in fashion, home decor, or any retail sector, proficiency in Merchandising ensures you stand out. It equips you to strategically showcase products, drive sales, and innovate in visual presentation-skills applicable both professionally and in daily life, making you indispensable in the evolving retail industry landscape. Key Features: CPD Certified Display Merchandising Course Free Certificate from Reed CIQ Approved Display Merchandising Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Exploring Visual Merchandising Fundamentals Module 02: Retail Space Arrangements Module 03: External Aesthetics Module 04: Interior Design for Retail Environments Module 05: Artistry of Mannequins in Visual Presentation Module 06: Presentation Fixtures in Visual Merchandising Learning Outcomes: Grasp visual merchandising fundamentals for compelling retail display strategies. Master the art of arranging retail spaces to enhance customer engagement. Understand the impact of external aesthetics on storefront appeal and allure. Apply interior design principles to create captivating retail environments. Showcase creativity through the effective use of mannequins in visual presentations. Develop expertise in choosing and arranging presentation fixtures for optimal merchandising. CPD 10 CPD hours / points Accredited by CPD Quality Standards Display Merchandising 1:08:43 1: Module 1: Exploring Visual Merchandising Fundamentals Preview 13:49 2: Module 2: Retail Space Arrangements 08:43 3: Module 3: External Aesthetics 10:15 4: Module 4: Interior Design for Retail Environments 14:14 5: Module 5: Artistry of Mannequins in Visual Presentation 12:28 6: Module 6: Presentation Fixtures in Visual Merchandising 08:14 7: CPD Certificate - Free 01:00 Who is this course for? This Display Merchandising course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Display Merchandising. Moreover, this course is ideal for: Retail professionals seeking to enhance display and merchandising skills. Visual merchandisers aiming to refine and expand their expertise. Entrepreneurs interested in creating visually appealing retail environments. Small business owners looking to optimize their store layout and presentation. Individuals aspiring to enter the field of visual merchandising and retail design. Requirements There are no requirements needed to enrol into this Display Merchandising course. We welcome individuals from all backgrounds and levels of experience to enrol into this Display Merchandising course. Career path After finishing this Display Merchandising course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Display Merchandising are: Visual Merchandiser - £20K to 35K/year. Retail Space Planner - £25K to 40K/year. Store Designer - £22K to 38K/year. Visual Display Manager - £24K to 42K/year. Retail Interior Designer - £26K to 45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
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Are you wondering how retail business works? Or are you someone who is the retail business sector and would want to improve your skills and knowledge? Do you want to know the factors that could help in improving your business? Then this course will answer your concerns about the retail business. Description: To start a business is already an accomplishment since starting up one undergoes through a lot of processes. So the next thing you should do is to be able to have a sustainable business that will last for the next years. For this, you have to figure out how to make it become unique and be able to market it effectively. In this course, you will be able to be guided on the steps on how to succeed in your retail business. In this course, you will learn if the retail business is the right business for you and how you would be able to succeed. You will also learn the benefits of having your own business and learn how to make a business plan. You also have to assess the business you have if you can sustain it. Lastly, this course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises effectively. Who is the course for? Professionals, businessmen, and entrepreneurs who are in the retail business sector People who have an interest in retail business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Retail Business Niches would be beneficial for the following careers: Brand Manager Business Development Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist. Retail Business Niches Introduction To Retail Business 00:30:00 What Are The Benefits of Owning Your Own Business? 01:00:00 No Business Plan = FAILURE! 00:30:00 What Kind of Business Should Your Business Be? 00:30:00 Corporation 00:15:00 What Type of Business Should You Start? 00:15:00 What Type of Business Am I interested In? 00:30:00 Who Is, What Is, Where Is Your Market? 00:30:00 What CAN You Do? 00:15:00 Identify Your Competitors 00:15:00 Registrations Permits and Licensing 00:30:00 Location! Location! Location! 00:15:00 How To Market Your Business 00:30:00 Merchandising and Inventory 00:15:00 Common Mistakes for New Businesses 01:00:00 Time To Get Started! 00:15:00 Mock Exam Mock Exam-Retail Business Niches 00:20:00 Final Exam Final Exam-Retail Business Niches 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
ð Unlock Profit-Boosting Strategies with 'Strategic Pricing Mastery: Boost Your Profits MasterClass'! ð Are you tired of guessing the right price for your products or services? Are you ready to take control of your profits and elevate your business to new heights? Look no further! Introducing our exclusive online course - 'Strategic Pricing Mastery: Boost Your Profits MasterClass.' ð Why This MasterClass? In the dynamic world of business, pricing is a game-changer. Mastering the art of strategic pricing can propel your profits and set you apart from the competition. Our comprehensive course is designed to empower you with the knowledge, tools, and techniques to optimize your pricing strategy for maximum financial success. ð What You'll Learn: The Psychology of Pricing: Uncover the secrets of consumer behavior and how it influences purchasing decisions. Competitive Pricing Tactics: Analyze your market and competitors to position your offerings strategically. Value-Based Pricing: Learn to communicate and price the value your products or services bring to your customers. Dynamic Pricing Strategies: Adapt your pricing to market fluctuations and consumer demand for increased profitability. Negotiation Skills: Develop effective negotiation techniques to secure deals without compromising your bottom line. ð Course Highlights: Expert-Led Sessions: Learn from industry experts with proven track records in strategic pricing. Interactive Modules: Engage in hands-on activities and case studies to reinforce your learning. Practical Tools: Access templates and tools to implement strategic pricing immediately. Community Support: Join a network of like-minded professionals to share insights and experiences. ð¯ Who Should Enroll: Entrepreneurs and Business Owners Marketing and Sales Professionals Product Managers and Developers Anyone looking to enhance their pricing skills for financial success ð¡ Exclusive Limited-Time Offer: Enroll now to take advantage of our special launch pricing! Be among the first to master the art of strategic pricing and transform your business into a profit-generating machine. ð Your Success, Our Priority: We believe in the transformative power of strategic pricing. Join 'Strategic Pricing Mastery: Boost Your Profits MasterClass' and embark on a journey to unlock untapped potential in your business. ð¨ Don't miss out on this opportunity! Act now to secure your spot and revolutionize your approach to pricing. Click [Enroll Now] and boost your profits with confidence! ð Course Curriculum Part 01- Introduction Pricing Strategy Overview 00:00 Part 01- What Pricing Communicates to Your Customers What Price Communicates 00:00 Scenario-Based Pricing 00:00 Types of Pricing Strategies 00:00 What Investors are Looking for in Your Pricing Strategy 00:00 Test Your Pricing 00:00 Part 01- Pricing Model Basics The 3 Pricing Models 00:00 Guess The Pricing Model 00:00 Examples of Pricing Models 00:00 Case Study T-Shirt Pricing 00:00 Part 02- Pricing Strategy and Your Competitors Common Pricing Strategy Mistakes 00:00 5 Key Steps to Pricing Strategy 00:00 Researching Your Market 00:00 Case Study Researching the Competition 00:00 Part 02- Pricing Strategy and Your Margins Know Your Margins 00:00 Average Industry Margins 00:00 Part 03- Introduction Pricing Influencers Explained 00:00 Part 03- Understanding Price Influencers Pricing Variable 1 - Competition 00:00 Pricing Variable 2 - Demand 00:00 Pricing Variable 3 - First of a Kind 00:00 Pricing Variable 4 - Uniqueness 00:00 Pricing Variable 5 - Scarcity 00:00 Pricing Variable 6 - Quality 00:00 Pricing Variable 7 - Margin 00:00 Part 03- Calculate Your Score Scoring Your Pricing Influencers 00:00 Part 04- Introduction Overview of Pricing Models 00:00 Part 04- Pricing Models Cost-Based Pricing Pros and Cons 00:00 Market-Based Pricing Pros and Cons 00:00 Value-Based Pricing Pros and Cons 00:00 Choosing a Pricing Model 00:00 Common Mistakes in Pricing 00:00 Setting Your Price Case Study 00:00 Workshop - Create Your Pricing Strategy 00:00
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Buying and Selling Online Certification In the course of recent years, the business scene has gone through a seismic move. Instead of depending on blocks and-mortar stores and workplaces for incomes, organizations are progressively utilizing the web to produce deals. In this course, you will find the historical backdrop of web based business, its present part in the business scene, and its more extensive ramifications for society. You will find out about the innovation that makes web based business conceivable, and what the future may hold. You will acquire a commonsense understanding into how shoppers can take advantage of web based business, how to get the best arrangements when purchasing merchandise and ventures on the web, and how you can utilize the web to start or grow your own business. You Will Learn: The historical backdrop of web based business and what it implies for the retail scene as well as for society all in all. Instructions to explore and utilize the most generally utilized online retailers when purchasing merchandise and ventures. Instructions to sell items and administrations on the web - anything you desire to sell, there is an online stage to address your issues. Why your business may profit by an online store, and how to set up a shop that will help your income. The upsides of maintaining a web based business, and useful contemplations to remember when beginning. How online venders bring in cash by advancing others' items and administrations, and how you can create pay as an associate advertiser. How organizations use web based publicizing to advance their items and administrations on the web. Instructions to offer independent administrations through the web, and how to work with online consultants. Step by step instructions to guard yourself when purchasing and selling on the web. The fate of online business, and the patterns that look set to proceed in the coming years. Advantages Of Taking This Course You will figure out how people and organizations utilize the web as a methods for trading cash, products and ventures. You will realize how to track down the best arrangements on the web, and how to shop securely and safely. You will find how to sell your own items and administrations on the web, and how to enhance pay from a blocks and-mortar business with online business. Your insight will place you in an advantageous position for business jobs that request current business mindfulness. You can concentrate from any area with a web association. Get familiar with the material whenever and at your own speed. Lifetime admittance to the course - no cutoff times. Get a perceived affirmation while finishing the course, which will improve your vocation possibilities.
CPD Accredited | Free PDF Certificate | 20 CPD Points | Lifetime Access | Tutor Support
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Do you want to be a part of a fast-growing industry that's proven it can withstand the economic and geopolitical storms, including global pandemics? If yes, then this Ecommerce course is the perfect choice for you! As internet access and adoption are rapidly increasing worldwide, the number of digital buyers keeps climbing every year. In 2020, over two billion people purchased goods or services online. So, whether you're planning to launch your online store or ready to take the next step in using your eCommerce platform to connect with more customers, Ecommerce training can be an ideal way to move forward! Along with this Ecommerce Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Ecommerce Management Bundle Consists of the following Premium courses: Course 01: Ecommerce Management Course 02: Digital Marketing Course 03: SEO - Search Engine Optimisation Level 5 Course 04: Blogging Course 05: Facebook Marketing Course 06: Instagram Marketing Course 07: YouTube Marketing Diploma Course 08: Advanced Diploma in Copywriting Course 09: Purchasing & Procurement Course - Level 3 Course 10: Warehouse Course 11: Professional Photography Diploma So, enrol now to advance your career! Learning Outcomes: Develop robust e-commerce strategies and implement them effectively. Enhance customer service and engagement across digital platforms. Optimise marketing, advertising, and social media presence. Analyse transactions and utilise e-commerce analytics for growth. Master digital marketing strategies across various platforms. Enhance SEO techniques, content creation, and copywriting skills. Strengthen purchasing, procurement, and warehouse management knowledge. Develop expertise in professional photography for marketing purposes. Benefits you'll get choosing Apex Learning for this Ecommerce Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of the Ecommerce Bundle Course 01: Ecommerce Management Introduction to Electronic Commerce eCommerce Strategy and Implementation Customer Service Products, Brands, and Services Content Planning and Production Use of Social Networks Marketing _ Advertising Creating an Engaging User Experience Transaction Management eCommerce Analytics Course 02: Digital Marketing Section 1: Introduction Section 2: How to Apply the Internet Marketing Process Section 3: The Internet Marketing Strategies That Will Increase Your Sales Section 4: Creating an Internet Marketing Strategy for Your Business Section 5: Structuring and Auditing of Website Course 03: SEO - Search Engine Optimisation Level 5 Section 1: Introduction Section 2: SEO: Core Concepts Section 3: On-Page Optimisation Section 4: Keyword Research & Optimisation Section 5: SEO Content Writing Section 6: Off-Page SEO Section 7: Conclusion Course 04: Blogging Week 1 - Introduction To Building a Blog Week 2 - Organisation & Mindset Week 3 - Building Out The Core Structure Of Your Blog Week 4 - Leveraging Interviews for Success Course 05: Facebook Marketing Module 01: My Experience with Facebook Marketing Module 02: Facebook Marketing Basics Explained From Profiles to Groups and Pages Module 03: 1 Facebook Marketing Strategy Forever Module 04: Best Free Facebook Marketing Strategy to Build Relationships without Having a Group or Page Module 05: Facebook Group Case Studies of Success and Failure And much more... Course 06: Instagram Marketing Episode 0: Intro Episode 1: Profile Presence Episode 2: Content Episode 3: Stories Episode 4: Analytics Episode 5: Followers Episode 6: Influencer Marketing Episode 7: Giveaways Course 07: Youtube Marketing Diploma How To Get More YouTube Views - INTRO How To Go Viral On YouTube How To Increase YouTube Views & Watchtime YouTube Thumbnails Great Video Ranking Tips Secret To Getting YT Views Likes & Subscribers Guru Secret - CPA Profits SEO WHITE PAPERS FOR YOUTUBE RANKING & SUGGESTED VIDEOS And much more... Course 08: Advanced Diploma in Copywriting Module 1: Introduction to Copywriting Module 2: Basics of Copywriting Module 3: Eye-Catching Headlines Module 4: Attention-Grabbing Advertisements Module 5: Essential Copywriting Skills And much more... Course 09: Purchasing & Procurement Course - Level 3 Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management And much more... Course 10: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System Challenges Of Warehouse Management Technology In The Warehouse Supply Chain Management Concepts And much more... Course 11: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories And much more... CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for: Aspiring digital marketers Entrepreneurs and business owners Content creators and bloggers Social media enthusiasts Professionals in purchasing and warehousing Photography hobbyists seeking marketing skills Requirements Our Ecommerce Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Digital Marketing Specialist - £25-40k/year SEO Consultant - £22-35k/year Copywriter - £20-35k/year Social Media Manager - £24-40k/year Procurement Officer - £27-45k/year Photographer - £18-35k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Ecommerce Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
E-Bay tears down the barriers to earning that the real world constantly puts up. There's no job interview and no commuting involved - if you can post things, you can do it. So do you want to get started on eBay? Well, that's great! There are only a few little things you need to know before you go and throw yourself in at the deep. This course will be introducing you to how eBay works. You will learn what you need to know before getting started and figure out how to post on eBay. Also, you will be provided with eBay's seller's checklist and the importance of eBay reputation worth. By the end of this course, you will know how to sell on eBay successfully and how to increase your sales through it. Course Highlights Become an eBay Cashing Expert Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Become an eBay Cashing Expert Online into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Become an eBay Cashing Expert Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Become an eBay Cashing Expert Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Become an eBay Cashing Expert Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-1 Introduction to eBay and Cashing in on eBay FREE 01:00:00 Chapter-2 Guideline to Getting Started FREE 00:30:00 Chapter-3 5 Easy Steps to Posting Your First eBay Auction 00:30:00 Chapter-4 An eBay Seller's Checklist 00:15:00 Chapter-5 An eBay Reputation Effect on Sell 00:15:00 Chapter-6 10 Steps to Successful Selling on eBay 00:15:00 Chapter-7 Process to Quick an eBay PowerSeller 00:30:00 Chapter-8 Choosing the Right eBay Product Category 00:15:00 Chapter-9 Tips on Writing Your eBay Title 00:15:00 Chapter-10 eBay Description Writing Tips 00:30:00 Chapter-11 Tips for Increasing Your eBay Response 00:30:00 Chapter-12 The eBay Glossary 00:15:00 Chapter-13 Resource Guide & Bonuses 00:15:00 Mock Exam Final Exam