5006 Courses

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skills Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills Course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills Course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills Course Instant access to this Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Negotiation Skills Course 02: Communication Skills Course 03: Level 5 Retail Management Course 04: Level 5 Report Writing Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this Negotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Hospitality Management: Hospitality Management Course Online The Hospitality Management: Hospitality Management Course is the study of the hospitality industry. A certificate in the subject may be awarded either by a university college dedicated to the studies of hospitality-management, online educational sites or a business school with a relevant department. This Hospitality Management: Hospitality Management Course is a comprehensive online course that will provide you with a complete understanding of the Hospitality management sector and your key roles within it. This position of a hospitality manager requires a service-minded professional attitude. Enrol in our Hospitality Management: Hospitality Management Course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your professional development. Our Hospitality Management: Hospitality Management Course will help your arm yourself with the qualities you need to work towards your dream job in hospitality management. Special Offers of this Hospitality Management: Hospitality Management Course This Hospitality Management: Hospitality Management Course includes a FREE PDF Certificate. Lifetime access to this Hospitality Management: Hospitality Management Course Instant access to this Hospitality Management: Hospitality Management Course Get FREE Tutor Support from Monday to Friday in this Hospitality Management: Hospitality Management Course Main Course: Level 5 Hospitality Management Courses with Hospitality Management: Hospitality Management Course Course 01: Level 4 Logistics Management Course 02: Level 5 British Cleaning Certificate Other Benefits of Hospitality Management: Hospitality Management Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Hospitality Management: Hospitality Management Course] Hospitality Management: Hospitality Management Course Online Industry Experts Designed this Hospitality Management: Hospitality Management Course into 09 detailed modules. Course Curriculum of Level 5 Hospitality Management Module 01: An Overview of the Hospitality Industry Module 02: Travel and Tourism Module 03: Forces Affecting Growth and Change in the Hospitality Industry Module 04: Understanding Marketing Management in Hospitality & Tourism Module 05: Understanding the Management of Food and Beverage Operations Module 06: Understanding Accounting in Hospitality Module 07: Restaurant Operations Module 08: Balance Sheet and the P&L Statement Module 09: Budgets Assessment Method of Hospitality Management Course After completing each module of the Hospitality Management: Hospitality Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Hospitality Management Course After completing the MCQ/Assignment assessment for this Hospitality Management: Hospitality Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Hospitality Management: Hospitality Management Course Online Our entirely Hospitality Management: Hospitality Management Course Programme offers vital teachings and industry insights to both beginners to the sector and current employees. Whether you want to get your first job in hospitality or advance to a higher level of leadership. Requirements Hospitality Management: Hospitality Management Course Online Students who intend to enrol in this Hospitality Management: Hospitality Management Course must meet the following requirements: Hospitality Management: Good command of the English language Hospitality Management: Must be vivacious and self-driven Hospitality Management: Basic computer knowledge Hospitality Management: A minimum of 16 years of age is required Career path Hospitality Management: Hospitality Management Course Online Candidates who finished our Hospitality Management: Hospitality Management Course may pursue a wide range of vocations, including: Director of Maintenance Director of Marketing Director of Operations Director of Sales Event Planner

GRAB the best SALES EVENT of the Year! Self Esteem Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Self Esteem. Our course starts with the basics of Self Esteem and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Self Esteem Course Learning Outcomes: Upon successful completion of this highly appreciated Self Esteem Course, you'll be a skilled professional, besides- Boost Your Self Esteem and Confidence in Your Professional Life Get Rid of Your Rejection Fear Discover Effective Techniques for Increasing Self Esteem Discover Why and How to Embrace Vulnerability. Create a strong, confident body language. Adopt a potent, counterintuitive approach to develop your confidence while remaining true to yourself. What to do with routine social interactions? How can one eliminate negative self-talk? To improve your resume, obtain your official certificate of completion. So, stand out in the job market by completing the Self Esteem Course. Get an accredited certificate and add it to your resume to impress your employers. Key Highlights for Self Esteem Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions The comprehensive learning resources for Self Esteem course are available anytime, anywhere, so you can study at your own speed in the convenience of your own home. Industry experts break down the Self Esteem course curricula into tiny, manageable units. And our professionals will respond to any of your questions. Curriculum Breakdown: Section 01: Introduction of Self Esteem Section 02: Understanding Confidence Section 03: Developing the Right Mindset to Gain Confidence Section 04: Build Confidence: Strategies That Works Section 05: Quick Activity to Build Your Confidence Section 06: Conclusion Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Self Esteem course. But in particular, this course is ideal for- Any person who wants to boost their confidence Whoever wants to improve their social abilities Requirements Learners seeking to enrol for Self Esteem Training course should meet the following requirements; Basic knowledge of English Language, which already you have Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to this course, such as- Nursery Practioner SEN Teaching Assistant Social Worker EYFS Teaching Assistant Residential Support Worker Learning Support Mentor Central Services Admin Explore each of the roles available and how you can start your career in Self Esteem Training. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

***3-in-1 Exclusive Bundle*** Our extensive WordPress course is developed thoroughly for you to indulge and learn all the topics with utmost clarity and thorough explanation. This course includes not only one course but THREE courses within the bundle. So you are getting two extra courses for the price of one, no extra money! Our course aims to provide detailed insight into the WordPress with full support from our teachers. So if you are looking for a convenient way to boost your knowledge further of the WordPress topic but are too busy to go to a class, then enrol in this course and you are sorted! Our in-depth course has no time limit and can be accessed from anywhere in the world. You'll pick up a ton of fresh information, whether you're a novice or an advanced. The mega course's sheer size and breadth speak for itself! So, do not delay any further; we are excited and looking forward to letting you in our CPD Accredited course as much as you are! The following courses will not only fast-track your career but also make it even more rewarding: Course 01: Wordpress for Beginner Course 02: How To Build Easy Drag & Drop Landing Pages With Wordpress Course 03: Make a Wordpress WooCommerce Amazon Affiliate Store Learning Outcome From this interactive course, you will be able to: Deep dive into the basics of WordPress. Learn how to improve your skills in general. Increase your ability to reason and solve problems. Utilise the WordPress to boost output. Gain confidence and clarity in your communication. Explore different career routes in this field. This comprehensive three-in-one WordPress course equips you with critical guidance, methods, and strategies for increasing both employee and professional development. The WordPress course from Next Generation's easy-to-digest and deliverable modules will provide you with the most essential and useful knowledge for growing your profession, from setting personal development goals to forming a cross-functional team. Course Curriculum: Hosting & Setup Walking You Through The Wordpress Backend Picking a Theme Publishing Content & Plugins Hiring a Freelancer & Learning To Use FTP Comparing Landing Page Plugins Examples Of Landing Pages I've Built Using Thrive Themes for Landing Pages and Sales Pages Recommended Site Setup & Tools Niche Selection Amazon Plugin Comparison Site Setup (Using Prosociate) Search Engine Optimization Social Media Promotion Paid Advertising, Blogging & Promotion Outsourcing Help & Hiring Virtual Assistants Email Marketing Beyond Being Just an Amazon Affiliate - Phasing Into eCommerce Becoming an Etsy Affiliate And Many more ... Show off your new skills with a certificate of completion Once you complete the WordPress course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive three-in-one bundled WordPress course has no restrictions for people registering for it. Anyone between the age of above sixteen can apply for the course. So whether you are an eager learner to explore the deeper unknown facts of the subject or a skilled individual in this field who wishes to enhance their career prospects further can take this course. Requirements No previous knowledge of the WordPress is required to enrol in this training. Career path The aim of this exclusive bundle WordPress course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Understanding Display Merchandising is crucial in today's retail landscape. This course delves into the art of Merchandising, covering fundamental techniques like Retail Space Arrangements, External Aesthetics, and Interior Design tailored for retail environments. Mastery of these skills not only enhances your ability to create compelling visual displays but also boosts your employability in the UK job market, where Merchandising professionals are in high demand. According to recent data, jobs in this sector are growing by 5% annually, underscoring its importance. Learning these techniques opens doors to careers with competitive salaries, typically ranging from £20,000 to £35,000 per annum, depending on experience and location. Whether you aspire to work in fashion, home decor, or any retail sector, proficiency in Merchandising ensures you stand out. It equips you to strategically showcase products, drive sales, and innovate in visual presentation-skills applicable both professionally and in daily life, making you indispensable in the evolving retail industry landscape. Key Features: CPD Certified Display Merchandising Course Free Certificate from Reed CIQ Approved Display Merchandising Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Exploring Visual Merchandising Fundamentals Module 02: Retail Space Arrangements Module 03: External Aesthetics Module 04: Interior Design for Retail Environments Module 05: Artistry of Mannequins in Visual Presentation Module 06: Presentation Fixtures in Visual Merchandising Learning Outcomes: Grasp visual merchandising fundamentals for compelling retail display strategies. Master the art of arranging retail spaces to enhance customer engagement. Understand the impact of external aesthetics on storefront appeal and allure. Apply interior design principles to create captivating retail environments. Showcase creativity through the effective use of mannequins in visual presentations. Develop expertise in choosing and arranging presentation fixtures for optimal merchandising. CPD 10 CPD hours / points Accredited by CPD Quality Standards Display Merchandising 1:08:43 1: Module 1: Exploring Visual Merchandising Fundamentals Preview 13:49 2: Module 2: Retail Space Arrangements 08:43 3: Module 3: External Aesthetics 10:15 4: Module 4: Interior Design for Retail Environments 14:14 5: Module 5: Artistry of Mannequins in Visual Presentation 12:28 6: Module 6: Presentation Fixtures in Visual Merchandising 08:14 7: CPD Certificate - Free 01:00 Who is this course for? This Display Merchandising course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Display Merchandising. Moreover, this course is ideal for: Retail professionals seeking to enhance display and merchandising skills. Visual merchandisers aiming to refine and expand their expertise. Entrepreneurs interested in creating visually appealing retail environments. Small business owners looking to optimize their store layout and presentation. Individuals aspiring to enter the field of visual merchandising and retail design. Requirements There are no requirements needed to enrol into this Display Merchandising course. We welcome individuals from all backgrounds and levels of experience to enrol into this Display Merchandising course. Career path After finishing this Display Merchandising course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Display Merchandising are: Visual Merchandiser - £20K to 35K/year. Retail Space Planner - £25K to 40K/year. Store Designer - £22K to 38K/year. Visual Display Manager - £24K to 42K/year. Retail Interior Designer - £26K to 45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Advanced Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Advanced Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Why Choose Advanced Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Advanced Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ******Courses are included in this Advanced Negotiation Skills Course: Course 01: Level 7 Diploma in Leadership and Management Course Course 02: Level 3 Business Administration ******Others included in this Advanced Negotiation Skills course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Advanced Negotiation Skills Course: Module 1: An Overview of Negotiation Module 2: How to Prepare For Negotiations Module 3: The Process of Negotiation Module 4: Ways of Developing Persuasion & Influencing Skills Module 5: Ways of Developing Communication Skills Module 6: How to Develop Active Listening Skills Module 7: Comprehending Body Language Module 8: Assertiveness and Self Confidence Module 9: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ---------------- Assessment Method After completing each module of the Advanced Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Advanced Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Advanced Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skill Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Main Course: Level 5 Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Level 5 Report Writing Course Course 02: Minute Taking Course Course 03: Level 7 Business Management Course Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills Course After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills Course After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this NNegotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this Communication Skills: Communication Skills Course. This Communication Skills: Communication Skills Course elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the Communication Skills: Communication Skills Course, you can equip yourself with the essentials to keep you afloat in the competition. Special Offers of this Communication Skills: Communication Skills Course This Communication Skills: Communication Skills Course includes a FREE PDF Certificate. Lifetime access to this Communication Skills: Communication Skills Course Instant access to this Communication Skills: Communication Skills Course Get FREE Tutor Support from Monday to Friday in this Communication Skills: Communication Skills Course Main Course: Communication Skills Course Courses with Communication Skills: Communication Skills Course Course 01: Level 5 Diploma in Risk Management Course Course 02: Level 5 Retail Management Course Course 03: Level 5 Report Writing Course [Note: Free PDF certificate as soon as completing the Communication Skills: Communication Skills Course] Communication Skills: Communication Skills Course Online Industry Experts Designed this Communication Skills: Communication Skills Course into 09 detailed modules. Course Curriculum of Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication Assessment Method of Communication Skills: Communication Skills Course After completing each module of the Communication Skills: Communication Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Communication Skills: Communication Skills Course After completing the MCQ/Assignment assessment for this Communication Skills: Communication Skills Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Administrative Assistant Administrative Coordinator Requirements Communication Skills: Communication Skills Course Online Students who intend to enrol in this Communication Skills: Communication Skills Course must meet the following requirements: Communication Skills: Good command of the English language. Communication Skills: Must be vivacious and self-driven Communication Skills: Basic computer knowledge. Communication Skills: A minimum of 16 years of age is required Career path Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication Skills: Communication Skills Course will be essential for working effectively in a complex and diverse workforce. Certificates Certificate of completion Digital certificate - Included

Imagine being able to understand human behaviour and emotions, and use that knowledge to improve your personal and professional relationships. Our Behaviour Management & Emotional Intelligence course offers just that, by providing you with a comprehensive understanding of human behaviour, intelligence, emotions, and communication. With this course, you can develop practical skills to manage your emotions and those of others, leading to better teamwork and communication. Whether you are a business professional, educator, or parent, this course offers valuable insights into human behaviour and emotional intelligence. By enrolling in this course, you will learn about the evolutionary perspective of human behaviour, variations in intelligence, learning and conditioning, and much more. Our course also covers the neuro-linguistic programming (NLP), an effective tool to change negative behaviours and improve communication. With Behaviour Management & Emotional Intelligence course, you can master the art of influencing and understanding people, leading to a more productive and fulfilling life. Learning Outcomes: After completing this course, you will be able to: Understand basic psychological processes and human behaviour Analyse variations in human intelligence and their impact on behaviour Apply learning and conditioning principles in real-life situations Understand the importance of language and communication in human interactions Develop strategies for managing stress, anger and conflict Apply the principles of emotional intelligence to improve personal and professional relationships Along with the Behaviour Management & Emotional Intelligence course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Module Attributes: Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations. Course Curriculum Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve their communication and leadership skills Educators looking to enhance their understanding of student behaviour and improve classroom management Parents looking to improve their relationship with their children and manage emotions more effectively Anyone interested in gaining a comprehensive understanding of human behaviour and emotional intelligence Requirements To enrol in this Behaviour Management & Emotional Intelligence course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Behaviour Management & Emotional Intelligence. Human Resources Manager - £40,000- £60,000 Social Worker - £32,000- £60,000 Teacher - £30,000- £60,000 Sales Manager - £35,000 - £60,000 Customer Service Manager - £30,000 - £70,000 Psychologist - £36,000- £70,000 Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Behaviour Management & Emotional Intelligence course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is Free and international students need to pay £9.99 to get their hardcopy certificate.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.