Social media allows marketers to connect and engage potential customers where they are onLinkedIn, Twitter, Youtube, Facebook, Instagram, and even platforms like TikTok. In addition, social media marketing allows businesses to reach a large audience in a cost-effective and targeted way. It enables you to engage with customers, build brand awareness, and drive website traffic and sales. Additionally, social media platforms provide valuable data and insights that can be used to inform and improve marketing strategies. Overall, social media marketing can help businesses to grow and succeed in today's digital landscape. Here is a few highlights: Targeted Advertising: Social media platforms offer a variety of tools for businesses to target specific demographics, interests, and behaviors. This allows for highly effective and efficient advertising. Audience Engagement: Social media platforms provide businesses with the opportunity to interact with customers and build relationships. This can lead to increased brand loyalty and advocacy. Influencer Marketing: Social media influencers have large followings, and partnering with them can be a great way for businesses to reach a new audience. Analytics and Insights: Social media platforms provide businesses with a wealth of data and insights that can be used to inform and improve marketing strategies. Cost-Effective: Campaigns can be significantly cheaper than traditional marketing methods and can reach a wider audience. Overall, social media marketing offers businesses a wide range of opportunities to connect with customers, build brand awareness, and drive sales and revenue. This course delves deeply into the benefits of social media platforms for businesses of all sizes and how to integrate local SEO to meet your company objectives. This thorough course will cover everything from charting the buyer's path to producing articles for various social media sites. Look no further for a one-stop answer to social media marketing hacks. So, enrol now! Along with this Social Media s Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Social Media s Bundle Consists of the following Premium courses: Course 01: Social Media Strategy for Business Course 02: Sales and Marketing Skills Level 3 Course 03: Content Management Course 04: Applied Business Analysis Diploma Course 05: Blogging Certificate Course 06: Pinterest Marketing Course 07: IT for Dummies Course 08: Professional Photography Course 09: Level 2 Adobe Graphics Design Course Course 10: Effective Communication Skills Diploma Course 11: Financial Modeling Using Excel Enrol now in Social Media s To advance your career, and use the premium study materials from Apex Learning. Here are a few important skills you will achieve from our course: Creating a winning social media plan that can boost your followers and generate visitors to your site in no time. Learning about how social media and digital marketing have grown in recent years. Learning how to do a complete market study to determine your target audience step by step. Learning how to conduct a social media audit and connect your marketing approach with your company's objectives. A certified formal qualification can help you advance your career in digital marketing. Understanding the goal of a social media policy and what it should include. Recognising the key components of integrated marketing and understanding the stages involved in developing an integrated marketing communication plan. Creating interesting social material that successfully incorporates SEO, keywords, and links. The Social Media for Business online training course is crucial for today's digital marketing professional. You will learn how to add a Pinterest widget to your site, create a Facebook business account, tap into the advertising possibilities of Twitter, leverage AdWords and analytics with Google+, network through LinkedIn, and develop a popular YouTube channel. By taking this course, you will be able to improve your marketing job prospects. Curriculum of Social Media Course 01: Social Media Strategy for Business Section 1: Introduction Section 2: Importance of Social Media Marketing for Business Section 3: Creating a Social Media Strategy Course 02: Sales and Marketing Skills Level 3 One - Getting Started Two - Understanding the Talk Three - Getting Prepared to Make the Call Four - Creative Openings Five - Making Your Pitch Six - Handling Objections Seven - Sealing the Deal Eight - Following Up Nine - Setting Goals Ten - Managing Your Data Eleven - Using a Prospect Board Twelve - Wrapping Up and much more CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students Recent college grads Those looking for work Anyone with interest in this subject should read on. People who are already working in this industry and wish to improve their knowledge and abilities. Requirements This Social Media Training Course has been designed to be fully compatible with tablets and smartphones. Career path Social Media Manager (£25,000 to £60,000) Coordinator (£25,000 to £60,000) Digital Copywriter (£20,000 to £80,000) Analyst (£22,000 to £60,000) Content Creator (£22,000 to £40,000) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Social Media Strategy for Business) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Course Overview Admin Assistants, Secretaries and PAs play a key role in the smooth running of a business. They are the glue that holds the structure of each working day together. To excel in these roles, you must have a specific set of transferable skills that are crucial for supporting managers, clients and other members of staff. If you are interested in any of these professions and think admin support is the career path for you, then this course is just what you need to get started. In this Admin, Secretarial & PA Course, you will familiarise with key office procedures, with step-by-step training on how to put together an office procedure guide. It also explores codes of practice such as telephone and business writing etiquette, meeting management, and business communication techniques. Furthermore, you will build your proficiency in Excel, Word and PowerPoint, learning how to manage data, create professional work presentations and structure your business reports/proposals. Throughout the course, you'll learn tips and techniques that can be applied to a wide range of professions, from organising your time and prioritising your workload, to building your professional image and dealing with difficult people. Enrol in this comprehensive course today and add this recognised qualification to your resume! What You Will Learn This Admin, Secretarial & PA Course teaches fundamental office procedures, suitable for aspiring Secretaries, PAs, Receptionists, Office Managers and Administrative Assistants. It also provides training on key Microsoft Office programs, building your proficiency in Word, Excel and PowerPoint. An Overview of the Office Procedure Guide Communication Skills & Techniques How to Organise Your Binder & Workspace Tips for Scheduling Your Time Efficiently How to Work Effectively With Your Manager Business Writing & Telephone Etiquette Microsoft Word, Excel & PowerPoint Training The Fundamentals of Meeting Management Must-Have Administrative Soft Skills Self-Empowerment Exercises & Strategies Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.
Emergency managers understand the importance of managing risks during dynamic incidents. The Leadership in Emergency Management is designed to develop future leaders and officers in emergency service of the knowledge and understanding of public policy and integration, personnel management, managing operations and training, managing emergency medical services and managing fire prevention divisions in a fire and rescue department. It includes research and development, disaster and risk planning, community risk assessment, budgeting, labour relation, personnel development and fiscal management, collective bargaining, occupational health and safety, and conflict resolutions as part of the curriculum. Through the course, you will be provided with an introduction to the concepts, issues, processes and structures relevant to the management of risk during the emergency phase of an incident. This will include an examination of the relationship between formal risk management and command systems and leadership, including a look at the complex world of decision-making. What Will I Learn? What an emergency control organisation is and what it does How to lead an organisation in an emergency situation Decide on evacuation choices in response to an emergency and work with emergency services Leadership Create emergency procedures Requirements Be able to understand key concepts Be willing to add to learning by using the additional resources provided Who is the target audience? Anyone with a responsibility to lead and emergency within a venue or facility People looking to develop leadership and communication skills in an emergency situation Introduction Welcome FREE 00:03:00 Who is this course for? 00:03:00 Why complete Chief Warden Training? 00:02:00 Emergency Plans and Response Procedures Emergency Planning, Identification and Analysis. Fire Emergencies 00:08:00 Internal Threats, Visitor Access & Bomb Threats 00:09:00 Suspect Items 00:02:00 Active Shooter 00:06:00 Crowd-related Emergencies 00:09:00 Terrorism 00:07:00 Emergency Control Organisation All things Emergency Control Organisation 00:06:00 Key Considerations for our Emergency Response Procedures Section Introduction and event procedures 00:02:00 Notification, Communication, Control 00:03:00 Emergency Response Equipment and Evacuation 00:05:00 Human Behaviour in Emergency Situations 00:06:00 Lifts and Escalators, Media, People with Disabilities 00:04:00 Personal Affects, Traffic Management, Security, Emergency Colour Codes, Recovery 00:03:00 Chief Warden Skills Leadership 00:10:00 Un-ness, Making Decisions Under Pressure 00:05:00 Recognition Primed Decisions (RPD) and Situational Awareness 00:06:00 How to Improve Situational Awareness 00:06:00 Who will make a good Chief Warden? 00:06:00 Decision to Return, Tactical Decision Games, Drills & Exercises 00:15:00 Wrap Up Conclusion 00:01:00 Course Certification
The UK government aims for 8.5 nurses per 1000 people by 2024. As of Mar 2023, it is 7.78 nurses per 1000 people
Embark on a transformative journey with our Functional Skills Maths And English! Explore the world of numbers, conquer algebraic challenges, and refine your language prowess. From mastering financial literacy to crafting compelling compositions, this course is your gateway to a world of practical skills. Unleash your potential, navigate real-world scenarios, and emerge confident in both mathematics and English proficiency. Elevate your learning experience—join us on this dynamic quest for knowledge and empowerment!
Become a decoder ring for the unspoken language. This Level 5 Speech and Language Therapy Diploma, endorsed by QLS and accredited by CPD UK, equips you with the foundational knowledge and skills to make a real difference in the lives of individuals with speech and language difficulties. It delves into the fascinating world of human communication, from the intricate dance of vocal cords to the complex pathways of language processing in the brain. Learn to identify the challenges individuals face – from the frustration of stuttering to the silence of developmental delays. Are you ready to become a bridge, a voice amplifier, a communication cheerleader? Enrol today and embark on your journey towards a world where everyone can be heard! Learning Outcomes Gain a comprehensive understanding of the speech and language mechanisms. Explore various speech and language disorders, including articulation difficulties, fluency problems, developmental delays, and aphasia. Learn to effectively assess communication skills in individuals across different age groups and identify areas requiring support. Develop practical skills in implementing evidence-based therapy techniques. Understand the ethical considerations in speech and language therapy. Learn to collaborate effectively with other healthcare professionals and caregivers. Why choose this course Affordable, Accessible, informative and well-structured study materials Earn a globally recognised accredited qualification Study in your own time, at your own pace, through any device Benefit from feedback through mock exams and multiple-choice assessments Excellent career advancement/career switch opportunities Get 24/7 help or advice from our email and live chat teams Who is this course for Aspiring Speech and Language Therapists Healthcare Professionals Educators & Teaching Assistants Parents & Carers Entry requirements While formal qualifications might not be mandatory, a genuine interest in communication and some experience working with children or adults with disabilities can be beneficial to good written and verbal communication skills. Certification Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of Achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas. CPD Accredited Certificate After completing the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately and can apply for your QLS-endorsed certificate. Career Path This Level 5 qualification opens doors to various career paths in the field of speech and language therapy. Depending on your goals and further education, possibilities include: Speech and Language Therapy Assistant Communication Specialist Early Intervention Practitioner Community Outreach Worker By embarking on this journey, you’ll gain the knowledge and skills to empower individuals with speech and language difficulties to find their voice and communicate effectively. This course is your first step towards a rewarding career in communication and a chance to make a positive impact on the lives of others. Course Content Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristics of Speech: Linguistic Disciplines Module 05: Literacy & Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties
Level 5 Diploma | 23-in-1 Premium Bundle | +Gifts: Free 1 CPD PDF + Transcript| Lifetime Access
What you will learn from this course? Gain comprehensive knowledge about air hostess or cabin crew Understand the core competencies and principles of air hostess or cabin crew Explore the various areas of air hostess or cabin crew Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert air hostess or cabin crew Course Highlights Course Type: Self-paced online course Duration: 1 to 2 hours Tutor Support: Full tutor support is included Customer Support: 24/7 customer support is available Flight Attendant Diploma Course Master the skills you need to propel your career forward in air hostess or cabin crew. This course will equip you with the essential knowledge and skillset that will make you a confident air hostess or cabin crew and take your career to the next level. This comprehensive flight attendant course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this flight attendant course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective air hostess or cabin crew practice and equip you with the essential skills, confidence and competence to assist you in the air hostess or cabin crew industry. You'll gain a solid understanding of the core competencies required to drive a successful career in air hostess or cabin crew. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for air hostess or cabin crew or for people who are aspiring to specialise in air hostess or cabin crew. Enrol in this flight attendant course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive flight attendant course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this air hostess or cabin crew can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This flight attendant course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This flight attendant course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This flight attendant course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1 : Introduction To Cabin Crew Module 1 : Introduction To Cabin Crew 00:07:00 Module 2 : The Fun Side And Not So Fun Side Being An Air Hostess Module 2 : The Fun Side And Not So Fun Side Being An Air Hostess 00:02:00 Module 3 : Duties And Responsibilities Of Cabin Crew Module 3 : Duties And Responsibilities Of Cabin Crew 00:05:00 Module 4 : Procedures Before And After Each Flight Module 4 : Procedures Before And After Each Flight 00:03:00 Module 5 : Essential Communication Skills Module 5 : Essential Communication Skills 00:04:00 Module 6 : Improving Passenger Service Skills Module 6 : Improving Passenger Service Skills 00:02:00 Module 7 : Other Essential Skills Of A Cabin Crew Module 7 : Other Essential Skills Of A Cabin Crew 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Final Assessment Assessment - Flight Attendant Diploma 00:10:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00 Feedback Feedback 00:00:00
Overview Give essential support for the nation and your community by making a valuable contribution to the UK Health Sector. This course will train and educate anyone that is serious and ambitious about a role in Healthcare, in the skills and abilities they will need to progress. The Working in Healthcare Setting Level 3 course explains the best practices that will need to be observed to manage a career in UK Healthcare, alongside the best entry points and roles that are available. It will also provide techniques for improving your communication skills and understand how your role fits into the overall infrastructure for caregiving. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Working in Healthcare Setting Level 3. It is available to all students, of all academic backgrounds. Requirements Our Working in Healthcare Setting Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 06:41:00 total length •Module 1: Introduction to Health and Social Care: 00:19:00 •Module 2: Communication and its Relevance: 00:42:00 •Module 3: Rights and Responsibilities as a Health and Social Care Worker: 00:38:00 •Module 4: Role as A Caregiver and Healthcare Professional: 00:26:00 •Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:49:00 •Module 6: Important Principles and Policies in Health and Social Care Work: 00:23:00 •Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1: 00:50:00 •Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2: 00:48:00 •Module 9: Safeguarding Vulnerable Individuals: 00:52:00 •Module 10: Health and Safety Responsibilities: 00:51:00 •Module 11: Risk Management in Health and Social Care: 00:03:00 •Assignment - Working in Healthcare Setting Level 3: 00:00:00
Overview Delivering projects on time and within budget is critical for organisations across sectors to meet strategic goals in an increasingly dynamic environment. As investing in projects continues rising exponentially, skilled project professionals are in high demand worldwide. From devising plans to assigning resources and overcoming unexpected hurdles, project managers play a key role in converting initiatives from ideas to reality. Gain globally applicable knowledge as endorsed by over 650,000 members through the Project Management Institute. Going beyond basics to application, this course helps you master techniques framed in the PMBOK® Guide for initiating, planning, executing, monitoring, controlling and closing projects. Become empowered to manage variables like scope, schedules, budgets, quality, teams, procurement and risk through best practices. Whether making events happen or coordinating product launches, robust project management capabilities build employability and open doors to more rewarding careers. With £36 billion invested annually and sectors like construction adopting project based working, opportunities exist across industries like IT, energy, infrastructure and engineering. Learning Outcomes of Project Management course: Understand globally recognized project management principles and frameworks Develop core skills for initiating, planning, executing, monitoring, controlling and closing projects Learn techniques for managing scope, time, cost, quality, resources, procurement and risk Build capabilities in leadership, communication, negotiation and stakeholder engagement Manage people, performance and change on projects Handle challenges like conflicts, crises and stress effectively Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Project Management (Project Manager) course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Project Management (Project Manager) course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Project Management (Project Manager) course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Project Management (Project Manager) is suitable for anyone aspiring to start a career in Project Management (Project Manager); even if you are new to this and have no prior knowledge on Project Management (Project Manager), this course is going to be very easy for you to understand. And if you are already working in the Project Management (Project Manager) field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Project Management (Project Manager) course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Project Management (Project Manager) course has no prerequisite. You don't need any educational qualification or experience to enrol in the Project Management (Project Manager) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Project Management (Project Manager) course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Project Management Module 01: Introduction to Project Management 00:23:00 Module 02: PMBOK and PMI Module 02: PMBOK and PMI 00:15:00 Module 03: Global Project Management Module 03: Global Project Management 00:40:00 Module 04: Project Life Cycle Module 04: Project Life Cycle 00:30:00 Module 05: Time Management Module 05: Time Management 00:41:00 Module 06: Quality Management Module 06: Quality Management 00:22:00 Module 07: Effective Planning & Scheduling Module 07: Effective Planning & Scheduling 00:47:00 Module 08: Human Resource Management Module 08: Human Resource Management 00:18:00 Module 09: Performance Management Module 09: Performance Management 00:19:00 Module 10: Talent Management Module 10: Talent Management 00:19:00 Module 11: Organising Meeting and Conferences Module 11: Organising Meeting and Conferences 00:29:00 Module 12: Managing Resources Module 12: Managing Resources 00:19:00 Module 13: Change Management Module 13: Change Management 00:24:00 Module 14: Business Resilience and Crisis Management Module 14: Business Resilience and Crisis Management 00:18:00 Module 15: Conflict Management Module 15: Conflict Management 00:16:00 Module 16: Stress Management Module 16: Stress Management 00:17:00 Module 17: Communication Skills Module 17: Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Module 18: Procurement & Purchasing Management 00:22:00 Module 19: Risk Management Module 19: Risk Management 00:25:00