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50891 Courses

Leaders Effective Listening Skills

By Course Cloud

Course Overview Listening is an essential aspect of communication in leadership. To become a successful leader and build positive relationships both inside and outside of the workplace, it is crucial to understand the art of listening.  In the Leaders Effective Listening Skills course, you will learn why listening is a powerful nonverbal communication tool, and how to use it to develop your communication and emotional intelligence in the workplace. It explores the key types of listening in detail: active, critical and appreciative, and how to apply these skills to build strong working relationships. This course is not just for leaders and business professionals; anyone can enrol who wishes to learn the art of listening for better communication. Whether you want to apply these skills in your personal or professional life, it will teach you how to use smart listening to interact with people on a much deeper level. This best selling Leaders Effective Listening Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Leaders Effective Listening Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Leaders Effective Listening Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Leaders Effective Listening Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Leaders Effective Listening Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Leaders Effective Listening Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Leaders Effective Listening Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Leaders Effective Listening Skills
Delivered Online On Demand
£319

Sage 50, Payroll with Accounting and Finance QLS Endorsed Diploma

By Compliance Central

Recent Update: In the ever-evolving landscape of finance and accounting, staying ahead is crucial. With recent advancements in technology and changes in regulatory frameworks, professionals need to constantly upskill. The Sage 50, Payroll with Accounting and Finance QLS Endorsed Diploma Bundle, integrating a comprehensive suite of courses, offers a strategic approach to mastering essential competencies. News outlets report a surge in demand for skilled professionals proficient in Sage 50, reflecting the industry's reliance on this powerful tool for accounting and finance management. Embracing this bundle promises to unlock new career opportunities and enhance professional efficacy. In response to the growing demand for expertise in Sage 50, this Sage 50 bundle provides a holistic approach to skill development. With a blend of QLS endorsed courses and CPD QS accredited modules, learners delve into advanced concepts while nurturing personal growth and career development. From mastering Sage 50 Accounts to honing managerial accounting skills, each course equips participants with indispensable knowledge. With a statistical uptick in the need for Sage 50 proficient professionals, this bundle emerges as a beacon of career advancement and success. QLS Endorsed Courses: Course 01: Diploma in Accounting and Finance at QLS Level 4 Course 02: Diploma in Payroll: UK Payroll at QLS Level 5 Course 03: Advanced Diploma in Sage 50 Accounts at QLS Level 6 CPD QS Accredited Courses: Course 04: Xero Accounting and Bookkeeping Online Course 05:Tax Accounting Course 06: Paralegal Training Course 07:Employee Hiring and Termination Training Course 08: Basic Business Finance Course 09:Business Accounting Training Course 10:Managerial Accounting Masterclass Course 11:Internal Audit Skills Diploma Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in the Sage 50, Payroll with Accounting and Finance Industries . Learning Outcomes: Proficiency in Sage 50 Accounts at QLS Level 6. Mastery of UK Payroll with the Diploma in Payroll at QLS Level 5. Understanding of accounting and finance principles at QLS Level 4. Competency in Xero Accounting and Bookkeeping Online in Sage 50. Profound knowledge in Sage 50, Tax Accounting,Paralegal Training. Enhanced personal development through Sage 50 course on confidence, time management, and stress management. Embark on a transformative journey through the Sage 50 Bundle, designed to empower professionals with the expertise demanded by today's dynamic financial landscape. Dive deep into Sage 50 Accounts, exploring its intricate functionalities and applications in real-world scenarios. Gain insights into payroll management specific to the UK, ensuring compliance and accuracy in financial operations. Delve into the nuances of accounting and finance, mastering fundamental concepts that underpin organizational success. Supplementing technical proficiency, CPD QS accredited courses enrich personal development, fostering confidence, effective networking, and stress management skills essential for holistic growth. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance and accounting professionals seeking to enhance their proficiency in Sage 50. Individuals aspiring to broaden their skill set in payroll management and finance in Sage 50. Career changers aiming to transition into roles requiring Sage 50 expertise. Entrepreneurs and small business owners keen on managing their finances effectively through Sage 50. Graduates and students pursuing careers in finance, accounting, or related fields. Professionals seeking personal development and growth alongside technical skills enhancement in Sage 50. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Junior Accountant Payroll Administrator Financial Analyst Tax Consultant Accounting Manager Finance Director Certified Public Accountant (CPA) Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Sage 50, Payroll with Accounting and Finance QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Manager as Coach (On-Demand)

By IIL Europe Ltd

Manager as Coach (On-Demand) This learning solution delivers a practical tool kit for developing coaching skills that you can leverage as a leader with your team. The objective of this course is to provide a platform for developing and growing key coaching skills so that you can help your team members become more self-sufficient and focused. This, in turn, helps you to become even more productive as your time is freed up, allowing you to focus on the strategic, big-picture direction. Learning will be supported through individual problem-solving exercises and conducted by a practicing, accredited professional coach/experienced workshop facilitator. What you will Learn You'll learn how to: Define what is coaching, what ifs not and what's in it for managers to coach Recognize difference between various developmental interactions like Coaching. Counselling and Mentoring Explain and interpret the different roles ofa manager and the process of coaching Practice skills of coaching as a manager Formulate an individual development plan for application at workplace Foundation Concepts What is coaching? Coaching in context The essence of coaching Core coaching skills Options for coaching Business case for coaching Qualities and Skills of a High-Performing Coach Core competencies of an effective coach Deep listening Exploring trust Emotional Intelligence in coaching Values at the heart of coaching relationship Core Skill: Asking Powerful Questions What is a powerful question? Becoming curious! Using powerful questions The Coaching Process Different styles of coaching Three coaching models - flow, practice and grow Spotlight on the grow model

Manager as Coach (On-Demand)
Delivered Online On Demand4 hours
£350

3ds Max and Vray Training 1-2-1 Live Online or Face-to-Face, Evening and Weekend

By Real Animation Works

3ds Max and Vray Training 1-2-1

3ds Max and Vray Training 1-2-1 Live Online or Face-to-Face, Evening and Weekend
Delivered in London or OnlineFlexible Dates
£400

Stained Glass Garden Mosaic - 2 days

By Sue Smith Glass

This course is stained glass mosaic on a mirror base and designed for garden display throughout the year. The aim of the course is to teach you the techniques and throughout the workshop build your confidence and knowledge to complete a stunning mosaic for you to take home.

Stained Glass Garden Mosaic - 2 days
Delivered In-PersonFlexible Dates
£180

REVIT ADVANCED ONE-TO-ONE COURSE

By Real Animation Works

Vray face to face training customised and bespoke.

REVIT ADVANCED ONE-TO-ONE COURSE
Delivered in London or OnlineFlexible Dates
£450

November 2025 Fundamentals Organisation & Relationship Systems Coaching Training

By CRR UK

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

November 2025 Fundamentals Organisation & Relationship Systems Coaching Training
Delivered Online
£695

Level 1 Essential Digital Skills Qualification - (EDSQ)

By Lead Academy

Are you looking to begin your professional career or want to develop more advanced skills in digital skills? Then this essential digital skills level 1 course will set you up with a solid foundation to become confident in digital skills and help you to develop your expertise in essential digital skills. This comprehensive essential digital skills level 1 qualification is the perfect way to kickstart your career in the field of digital skills. This essential digital skills level 1 qualification will give you a competitive advantage in your career, making you stand out from all other applicants and employees. The essential digital skills level 1 qualification will set you up with the appropriate qualification needed for the job and is ideal for both beginners and those who are currently working. This Essential Digital Skills Level 1 Course is regulated by Ofqual and accredited by Pearson Edexcel, making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. Upon successful completion of this Essential Digital Skills Level 1 Course, you will be prepared and qualified to attend the official exam and gain a certificate that accredits you as having all the essential skills and credentials an educational institute or company requires in terms of admission or appointment. Tutor Support: Get extraordinary 1 to 1 Live Tutor Support by Zoom for 2 hours. Our tutor will help to overcome learning obstacles. Improves your academic performance, one-on-one attention, Improves self-esteem and confidence. Course Highlights Course Type: Self-Paced Online Learning Total Qualification Time: 50 hours Guided Learning: 45 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Access: 1 Year Access Certificate: Certificate upon completion of official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available How This Course Will Work For You? Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Develop underpinning knowledge and fill skill gaps identified Progress Check: Assesses progress at the end of the module You will get useful resources that are designed to improve your essential skills, knowledge and understanding of maths required to sit your essential digital skills exams. The Department of Education (DfE) has developed new standards for digital skills that all adults in England are entitled to. These qualifications are available at Entry and Level 1 and consist of five skills statements: Using Devices and Handling Information Creating and Editing Communicating Transacting Being Safe and Responsible Online The Essential Digital Skills Level 1 Course are based on Department for Education (DfE) approved subject content, Nationally Recognised Qualifications and are regulated by Ofqual. Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Essential Digital Skills Level 1 Qualification Purpose and Outcomes Pearson Level 1 in Essential Digital Skills is for learners who want to develop understanding and skills in digital. The qualification gives learners the opportunity to: demonstrate the ability to develop manage and configure devices apply knowledge and these skills to organise, share and manage files become vigilant of online threats achieve a foundation for further study at Level 2. Who is this Essential Digital Skills Level 1 Course for? This comprehensive Essential Digital Skills Level 1 Course is suitable for: Anyone looking to improve their job prospects People of all ages and academic background Anyone aspiring to accelerate their career in this sector and want to gain in-depth knowledge of essential digital skills Entry Requirement No prior knowledge, understanding, skills or qualifications are required before learners register for this qualification. About Official Exam, Assessments & Certification Upon successful completion of this Essential Digital Skills Level 1 Course when you will be ready for the official exam there is an additional registration fee of £105 to book the official exam. Assessment structure Learners will need to meet the requirements outlined below before the qualification can be awarded. Pearson Level 1 in Essential Digital Skills consists of two externally set and internally marked assessments. They are available as on-demand assessments. Task-based Assessment Exam duration: 1 hour 45 minutes Total Marks: 36 Passing Percentage: 81% Question Paper  Exam duration: 19 minutes Total Marks: 8 Passing Percentage: 19% Content areas Using Devices and Handling Information Creating and Editing Communicating Transacting Being Safe and Responsible Online Why You Should Buy this Course from Lead Academy? Incredible Support You can access the following support upon enrollment into this comprehensive Essential Digital Skills Level 1 Course: Customer support: We persistently make sure that our customers are having a comfortable experience while on this course and that is why we have active customer support 24/7 that you can access through email. Tutor support: We have an array of expert and experienced tutors that you can easily access with an additional cost of £25 per hour if you face any problem while absorbing the learning materials of this course. We Are Unbeaten by Price & Quality When it comes to providing the best experience in respect to the value you are paying, we are unbeaten by price. If you are unsatisfied with the merit of this course, you can opt for our money-back guarantee option within 14 days of purchasing If your course costs above £50, you can access our instalment option that permits you to pay your course fees with 3 instalments. Course Curriculum Instruction Login Instruction For the Functional Skills Course Using Devices Finding and Evaluating Information Managing and Storing Information Identifying and Solving Technical Problems Developing Digital Skills Creating and Editing Documents Creating and Editing Digital Media Processing Numerical Data Communicating and Sharing Managing Traceable Online Activities Using Online Services Buying Securely Online Protecting Privacy Protecting Data Being Responsible Online Digital Wellbeing Recognised Accreditation This Essential Digital Skills Level 1 Course has been accredited by Pearson Edexcel and regulated by Ofqual. It is based on the Department for Education (DfE) and is a nationally recognised qualification that will shape your abilities to fit into any sector you apply to. About Pearson Edexcel and Essential Digital Skills Level 1 Course Pearson Edexcel is an academic and general qualification that is designed to advance and enhance learners' skills while developing knowledge. Edexcel's qualifications help learners either progress to higher education or progress directly into employment. They are grounded in the quality and traditions of the British education system and made them relevant and easily accessible for today's UK and international learners. Certificate of Achievement You will be rewarded with an Ofqual Regulated Pearson Level 1 in Essential Digital Skills upon successful completion of this Essential Digital Skills Level 1 Course. A certified hard copy of this qualification will be posted at your given address that is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job. FAQs Is Functional Skill a GCSE? Functional Skills is considered to be a GCSE equivalent qualification.Functional Skills Level 1 is not equivalent to GCSE on the grounds that it is equivalent to GCSE grades 1 to 3 (D to G in the old GCSE grading system ) which makes it under-qualified to meet the university requirements for admission. But Functional Skills at Level 2 is equivalent to a GCSE grade 4 or C. What is the difference between functional skills and GCSE? Functional Skills are not identical to GCSE. GCSE is a conventional route to acquiring academic qualification that equips students with advanced skills that are required to shape the foundations of your career as a professional. Whereas, Functional Skills is a more practical route that equips students with the values and skills that are required to function in everyday life. Both GCSE and Functional Skills have their own value and merits and both pave a way for students to upskill and succeed in their desired career. Do universities accept Functional Skills? Most of the universities are now accepting Functional Skills as a GCSE equivalent qualification, however, entry requirements may vary according to university rules and guidelines. A Level 2 Functional Skills qualification will enable you to apply for an Access course, which is a foundation course completed at university. Do employers accept Functional Skills qualification? A research conducted by the Education and Training Foundation discovered that 47% of larger employers know about Functional Skills and 87% of them value these courses for their approach to applied skills, flexible assessment and problem solving. Functional Skills are now highly valued and accepted by all the employers in the UK and globally as an equivalent to GCSE that certifies that students are able to apply skills under different contexts, solve problems, and prepare them to work independently. What Level is Functional Skills Level 1? Functional Skills Level 1 is equivalent to a GCSE English grade 1 to 3 (D to G). It's an alternative qualification to GCSE for learners who learn better with practical, real-life examples. What Level is Functional Skills Level 2? Functional Skills at Level 2 is equivalent to a GCSE grade 4 or C What is Pearson Edexcel Functional Skills? Pearson Edexcel is an academic and general qualification that is designed to advance learners' skills while developing knowledge. Edexcel's qualifications help learners either progress to higher education or go directly into employment. Pearson Functional Skills are qualifications in English, Mathematics and ICT that are available from Entry 1 to Level 2. Suitable for learners of all ages, they're also an accepted part of all Apprenticeship standards and frameworks and an alternative to GCSE in the UK. How long does a Functional Skills Courses Take? The time required to complete Functional Skills courses would depend on the time a learner allocates in studying and also on the course provider. Usually, it does not take more than a few weeks to complete the Functional Skills courses. At Lead Academy, you can complete the course within 4-12 weeks on average; however, we have had learners who completed the course very quickly. If a learner needs more time than the given time for the course, he/she can commence a self-paced online learning method with an access of 1 year. Can I take the Functional Skills exam online? Yes, you can take the Functional Skills exam online. You just need to have a stable internet connection and a webcam so that an invigilator can monitor you throughout. Lead Academy offers an online Functional Skills exam for every subject. Upon registering your exam with us, you can receive access to our dedicated tutor support and guidance whenever you require to overcome any doubts regarding the relevant subject. How can I take preparation for the Functional Skills Exam? You can purchase the course concerning the relevant subject from the wide range of courses available in Lead Academy. These courses will equip you with adequate skills and knowledge that is required to face the functional skills exam. You can also access our tutor support to overcome any doubts that arise while taking the course.

Level 1 Essential Digital Skills Qualification - (EDSQ)
Delivered Online On Demand
£199 to £339

Customer Service

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Customer Service
Delivered OnlineFlexible Dates
£395

Time Management

By Nexus Human

Duration 1 Days 6 CPD hours Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Setting SMART Goals The Three P?s The SMART Way Prioritizing Your Goals Visualization 3 - Prioritizing Your Time The 80/20 Rule The Urgent/Important Matrix Being Assertive 4 - Planning Wisely Creating Your Productivity Journal Maximizing the Power of Your Productivity Journal The Glass Jar: Rocks, Pebbles, Sand, and Water Chunk, Block, and Tackle Ready, Fire, Aim! 5 - Tackling Procrastination Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog! 6 - Crisis Management When the Storm Hits Creating a Plan Executing the Plan Lessons Learned 7 - Organizing Your Workspace De-Clutter Managing Workflow Dealing with E-mail Using Calendars 8 - Delegating Made Easy When to Delegate To Whom Should You Delegate? How Should You Delegate? Keeping Control The Importance of Full Acceptance 9 - Setting a Ritual What is a Ritual? Ritualizing Sleep, Meals, and Exercise Example Rituals Using Rituals to Maximize Time 10 - Meeting Management Deciding if a Meeting is Necessary Using the PAT Approach Building the Agenda Keeping Things on Track Making Sure the Meeting Was Worthwhile 11 - Alternatives to Meetings Instant Messaging and Chat Rooms Teleconferencing E-mail Lists and Online Groups Collaboration Applications 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Time Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Time Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Time Management
Delivered OnlineFlexible Dates
£395