4542 Courses

How to safeguard vulnerable adults from abuse and exploitation is thoroughly covered in a Safeguarding Adults training session. So, get the expertise and necessary knowledge you require to stand out in your respective field from our exclusive course. Through this online training, caregivers will learn to look for indications of abuse or neglect and create plans to reduce any risks. This course covers the legal ramifications of safeguarding methods and best practices for communicating with vulnerable individuals and their families. The trainer will demonstrate how to manage challenging situations using effective examples, and participants will leave with the knowledge and abilities needed to react promptly and responsibly in an emergency. Finally, the training will give participants in caring jobs insightful information on self-care techniques, enabling them to manage their emotions while performing their duties. So, what to lose? Join our comprehensive course now. What you will discover are the following: Learn the concept and implementation of adult protection Acquire a thorough understanding of legal protection. Know what abuse and neglect are Understand the policies, roles and responsibilities for safeguarding adults Know more about the value of communication in healthcare Learn how to respond to information sharing and disclosure. Course Significant Points: Accredited CPD course Exam retakes are unlimited, and tutoring is available. Easy access to course materials guaranteed learning satisfaction Lifetime access and 24/7 support Self-paced online course modules Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course:- Module 01: An Introduction to Safeguarding of Adults Module 02: Safeguarding Legislations Module 03: Understanding Abuse and Neglect Module 04: Safeguarding Adults Policy, Roles and Responsibilities Module 05: Understanding the Importance of Communication in Care Module 06: Sharing Information and Responding To a Disclosure Module 07: Reporting Your Concern CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training is ideal for the following: Holistic counsellor. Care providers. Interested in protecting those who are weaker than others? Requirements To enrol in this Diploma in Safeguarding Adults Training course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Safeguarding Officer: £25,000 to £40,000 per year Adult Support Worker: £20,000 to £26,000 per year Safeguarding Team Coordinator: £28,000 to £35,000 per year Care Quality Assurance Officer: £26K to £38K per year Adult Advocacy Specialist: £22K to £30K per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Step into the enchanting world of creativity with our captivating course on crafting handmade greeting cards. Unleash your artistic flair as you embark on a journey through the intricacies of creative card making. Imagine transforming ordinary pieces of paper into extraordinary expressions of emotion and sentiment. This course is not just about crafting cards; it's about unlocking the boundless possibilities of your imagination. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this carefully curated series of modules, discover the secrets behind designing visually stunning cards that speak volumes. Dive into the rich palette of design elements and principles, learning how to seamlessly integrate them into your creations. Explore a myriad of card-making techniques that will elevate your craft to new heights. From the delicate art of hand lettering and calligraphy to the awe-inspiring world of unique folds and pop-up cards, you'll acquire skills that turn every card into a masterpiece. As you delve deeper into the course, unveil the entrepreneurial side of card making and explore the potential of turning your passion into a fulfilling venture. Join us in this odyssey of artistic discovery and redefine the way you express yourself through the timeless art of handmade greeting cards. Course Curriculum Module 01: Introduction to Creative Card Making Module 02: Design Elements and Principles for Handmade Greeting Cards Module 03: Card-Making Techniques Module 04: Creating Unique Folds and Pop-up Cards Module 05: Hand Lettering and Calligraphy Module 06: Card-Making Business Learning Outcomes: Develop card-making proficiency with diverse creative techniques and styles. Apply design principles to create visually appealing handmade greeting cards. Master the art of crafting unique folds and captivating pop-up cards. Acquire expertise in hand lettering and calligraphy for personalized card messages. Explore entrepreneurial avenues in the flourishing handmade card-making business. Cultivate a comprehensive skill set to express emotions through artistic card creations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Crafting Handmade Greeting Cards 34:05 1: Module 01: Introduction to Creative Card Making 05:46 2: Module 02: Design Elements and Principles for Handmade Greeting Cards 04:55 3: Module 03: Card-Making Techniques 06:01 4: Module 04: Creating Unique Folds and Pop-up Cards 03:59 5: Module 05: Hand Lettering and Calligraphy 04:47 6: Module 06: Card-Making Business 06:37 7: CPD Certificate - Free 01:00 8: Leave A Review 01:00 Who is this course for? Enthusiasts seeking to elevate their creativity through handmade card crafting. Beginners eager to learn the fundamentals of designing personalized greeting cards. Art lovers interested in mastering diverse techniques for unique card creations. Individuals aiming to explore a potential entrepreneurial venture in card-making. Anyone desiring to add a personal touch to their heartfelt messages. Career path Freelance Greeting Card Designer Gift Shop Card Merchandiser Online Handmade Card Seller Craft Store Workshop Instructor Event Planner with Custom Card Services Handmade Card Business Owner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a transformative journey with our 'Counsellor Training Bundle (Depression, Child Counselling)' designed to equip you with essential skills in counselling. This comprehensive course amalgamates two critical areas: depression counselling and child counselling, offering a holistic approach to understanding and addressing mental health challenges across different age groups. Imagine yourself gaining the expertise to support individuals of all ages through difficult emotional periods, providing guidance and fostering resilience. Whether you're entering the field of counselling or seeking to specialize further, this bundle provides a robust foundation in theory and practical application, preparing you to make a meaningful impact in therapeutic settings. Explore the nuances of depression counselling, learning effective strategies to help clients navigate their emotions and regain stability. Simultaneously, dive into the delicate realm of child counselling, where you'll develop skills to communicate with and support young clients through developmental challenges. Through interactive modules and case studies, you'll hone your ability to assess needs, formulate tailored interventions, and establish trusting relationships. Join us in this enlightening journey towards becoming a skilled counsellor capable of making a positive difference in the lives of individuals and families facing mental health issues. Why buy this Counsellor Training Bundle (Depression, Child Counselling)? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 'Counsellor Training Bundle (Depression, Child Counselling)' there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Counsellor Training Bundle (Depression, Child Counselling) course is ideal for Individuals aspiring to become counsellors focusing on depression and child counselling. Psychology students aiming to specialize in mental health counselling. Teachers and educators interested in enhancing their support skills for children. Healthcare professionals seeking to expand their scope into mental health counselling. Social workers looking to develop effective counselling strategies for diverse client needs. Prerequisites This Counsellor Training Bundle (Depression, Child Counselling) does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Counsellor Training Bundle (Depression, Child Counselling) was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Counsellor (Depression and Child Counselling): £25,000 - £40,000 Annually Mental Health Support Worker: £18,000 - £25,000 Annually School Counsellor: £22,000 - £30,000 Annually Youth Counsellor: £20,000 - £35,000 Annually Family Therapist: £30,000 - £45,000 Annually Clinical Psychologist: £35,000 - £55,000 Annually   Counsellor Training Bundle Module 01: Counselling and Counsellors 00:15:00 Module 02: Theories and Models of Counselling (Part 1) 00:19:00 Module 03: Theories and Models of Counselling (Part 2) 00:21:00 Module 04: Legal, Cultural and Ethical Issues in Professional Counselling 00:19:00 Module 05: Forms of Psychotherapy 00:24:00 Module 06: Childhood and Adolescent Psychiatric Disorders 00:25:00 Module 07: Counselling Children and Adolescents in Schools 00:23:00 Module 08: Counselling Trauma and Substance Abuse 00:20:00 Module 09: Counselling Stress and Anxiety Disorders 00:32:00 Module 10: Counselling Personality Disorders 00:52:00 Module 11: Counselling Mood Disorders and Depression 00:27:00 Module 12: Counselling Eating & Sleeping Disorders 00:49:00 Module 13: Life Coaching and Career Counselling 00:23:00 Module 14: Couple and Family Counselling 00:32:00 Module 15: Counselling Self-Harm and Suicide 00:21:00 Module 16: Engaging and Assessing the Patients 00:20:00 Module 17: Helping the Client in Crisis 00:16:00 Module 18: Crisis Intervention 00:15:00 Module 19: Low Intensity CBT Treatment 00:16:00 Module 20: Medication and Therapy in the Treatment of Mental Illness 00:26:00 Module 21: Communication Skills and Empathy in Counselling 00:23:00 Mock Exam Final Exam

🌟 Unlock the Power of Healing with Our Trauma-Informed Care Certification Program! 🌈 Are you ready to make a profound impact on the lives of those affected by trauma? Introducing our Trauma-Informed Care Certification Program - your gateway to understanding, implementing, and excelling in the essential practices of trauma recovery.   🌺 Curriculum Highlights: 1. Basics of PTSD 🧠Dive into the fundamentals of Post-Traumatic Stress Disorder (PTSD), gaining a comprehensive understanding of its origins, symptoms, and the latest research in trauma psychology. Lay the groundwork for transformative care. 2. Practical EMDR Therapy 👁️‍🗨️ Uncover the power of Eye Movement Desensitization and Reprocessing (EMDR) Therapy - a cutting-edge approach proven to accelerate trauma recovery. Gain hands-on skills in guiding clients through this transformative process. 3. Practical Narrative Exposure Therapy 📖 Develop expertise in Narrative Exposure Therapy, a powerful method for helping individuals process and integrate traumatic memories. Acquire practical techniques to facilitate healing through storytelling and re-authoring. 4. Practical Rewind Technique 🔄 Master the art of the Rewind Technique, a rapid and effective intervention for treating trauma-related symptoms. Equip yourself with tools to guide clients towards desensitization and relief. 5. Practical Art Therapy 🎨 Tap into the healing potential of art with hands-on Art Therapy practices. Learn how creative expression can be a powerful tool for trauma survivors to process emotions and find catharsis. 6. Practical Music Therapy 🎶 Explore the therapeutic realm of sound with Music Therapy. Acquire techniques to use music as a medium for healing, addressing trauma, and promoting emotional well-being. 7. Medications for PTSD 💊 Understand the pharmacological aspects of trauma recovery. Delve into the medications commonly used to alleviate PTSD symptoms, gaining insights into their benefits and potential side effects.   🚀 Why Choose Our Certification Program? Expert-Led Learning: Learn from seasoned professionals and experts in the field of trauma therapy, ensuring you receive the highest quality education. Practical Application: This program goes beyond theory. Each module includes practical sessions, case studies, and simulations to hone your skills and build confidence. Flexible Learning: Access the course at your own pace, from anywhere in the world. Our online platform allows you to balance your professional development with your personal commitments. Community Support: Join a thriving community of like-minded individuals and professionals. Engage in discussions, share insights, and network with others passionate about trauma-informed care.   🎓 Certify Yourself, Transform Lives! Enroll now in our Trauma-Informed Care Certification Program and become a beacon of healing for those in need. Your expertise can make a world of difference. Take the first step towards a rewarding career in trauma recovery!   Note: This program is suitable for mental health professionals, counselors, social workers, and anyone dedicated to making a positive impact in the field of trauma care. Course Curriculum Module 1 Basics of PTSD Course Overview - PTSD Counselling and Management 00:00 Introduction to Post-Traumatic Stress Disorder (PTSD) 00:00 Symptoms and Diagnosis 00:00 PTSD in Children & Teenagers 00:00 PTSD in Adults & Elderly 00:00 Module 2 Practical EMDR Therapy Eye Movement Desensitization and Reprocessing - EMDR Therapy 00:00 Eight-Phase Approach of EMDR 00:00 Step by Step EMDR 00:00 Module 3 Practical Narrative Exposure Therapy Narrative Exposure Therapy - NET 00:00 Step by Step Narrative Exposure Therapy 00:00 Module 4 Practical Rewind Technique Rewind Technique 00:00 Step by Step Rewind Technique 00:00 Module 5 Practical Art Therapy Art Therapy 00:00 Step by Step Art Therapy 00:00 Module 6 Practical Music Therapy Music Therapy 00:00 Step by Step Music Therapy 00:00 Module 7 Medications for PTSD Medications for PTSD 00:00

When you hear about journal therapy among all the other therapies, the question of what it is may pop into your head right away. It is writing down our thoughts and emotions regarding our personal experiences in a notebook for therapeutic purposes. We can sort through recent events and potential issues by engaging in this form of private introspection. Although the majority of people recognize the potential advantages of journaling or maintaining a diary, the Journal Therapy Course acts as alternative medicine and its goal is to provide you with something much more substantial than a how-to manual for diary writing. It seeks to convince you of the cathartic benefits of genuine journal therapy and equip you with the knowledge and skills necessary to form your therapeutic writing habit. It also attempts to point to coaches and counsellors who are eager to include journal therapy into their practices in the direction of the methods and frameworks that will work best. The Journal Therapy Course introduces you to the frameworks and techniques for journal therapy as well as the equipment and setting required for productive, therapeutic journaling. Before being introduced to some of the most well-liked and successful strategies used in therapeutic writing, you'll also be given some potent journaling prompts to get you started. These include making lists, writing letters, documenting events, creating biographical statements, having conversations, and sprinting. Enrol in the Journal Therapy course to get a jump start on your career objectives! Learning Outcome When the course is over, you will: Recognize the therapeutic value of keeping a journal. Have a variety of workouts and journaling prompts available Know the many journaling methods available Understand the benefit of diary therapy on a psychological, emotional, and physical level Learn how to utilise a notebook to manage your stress, anxiety, and depression. Possess the assurance and resources necessary to interpret dreams using a dream journal Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Course Module 1: Introduction Module 2: Writing to Heal Module 3: Journal Therapy as a Treatment Method Module 4: Foundations of Therapeutic Writing Module 5: Structure of Journal Writing Module 6: What People Need to Write Module 7: The Six Windows Model Module 08: Writing to Help You Take Control of Your Own Life Module 09: Therapeutic vs Creative Journaling Module 10: Journaling for a Better Career and Self Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for - Students Recent graduates Job Seekers Requirements You will not need any prior background or expertise to enrol in this course. Career path People who want to succeed in both their personal and professional lives should enrol in our Journal Therapy course. Enrol in this Journal Therapy course to hear from thought leaders in the field and network with professionals all over the world. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

The Dealing with Difficult People is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Dealing with Difficult People consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Dealing with Difficult People Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Do you want to know the practical techniques of business communication? Do you want to build good communication skills for your business? This course will focus all the necessary aspects of an effective business communication. A good Communication skill is a must in business and corporate world. The course will assist you to develop good communication skill with your clients and colleagues. The course will help you how to grab the attentions a valuable client and how to communicate with them so that they may convince by your speech. The course will guide you to improve your oratory skill so that the customers will believe in you. The course will also guide you to overcome common communication obstacles. By the end of the course, you will be an expert communicator in the business field. Course Highlights Accredited Business Communication Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Business Communication Skills Training into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Business Communication Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Business Communication Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Business Communication Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Reference Books English For Business Communication 00:00:00 Communication for Business Success 00:00:00 Mock Exam Mock Exam- Accredited Business Communication Skills Training 00:20:00 Final Exam Final Exam- Accredited Business Communication Skills Training 00:20:00

Do you know the concept of self-awareness and self-assure? Are you trying to help yourself or someone attain self-development through assertiveness? We should take an initiative to be able to develop ourselves and know how to help other become assertive to establish their own boundaries and this course is designed for that! Description: The objective of falling into a centre of the assertiveness scale is that you will be more effective in life and have better individual and work connections. Being assertive just implies that you know how to express your emotions and how to assert your own rights while being aware also of other people's rights. If you are given the chance to do this and learn how to master the right kind of assertiveness then you won't have as much clash with other individuals throughout your life. Both detached and forceful individuals have a tendency to live in a world that is loaded with disagreement and show because of their failure to discuss their sentiments and yearnings constructively and this course will help you in that. You will be able to know the right way in becoming an assertive person and how to help people become one. Who is the course for? Professionals who are helping people build their personal goals and become assertive People who have an interest in the personal development concepts Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Assertiveness Skills is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists. Level 2 Certificate in Assertiveness Skills Understanding Assertiveness 01:00:00 Are You Assertive? How Assertive Are You? 10 Questions To Find Out 02:00:00 Being Assertive At Work 01:00:00 How to Say No and Be Assertive in Social Settings 02:00:00 When Should You Say No 00:30:00 How to Raise Assertive Children 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Mastering Critical Conversations (On-Demand) We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What you will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Critical conversation role play Creating an action plan

Mastering Critical Conversations: On-Demand We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan