959 Courses

Tired of browsing and searching for a Property Management Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Property Management Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Property Management Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Property Management Training and help you along your learning journey. Advanced audio-visual learning modules of these Property Management Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Property Management Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Property Management Training Bundle Consists of the following Premium courses: Course 01: Property Management Course 02: Property Development Diploma Course 03: Property & Estate Agent Course 04: Social Housing and Tenant Management Level 2 Course 05: Property Law and Legislation Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Construction Industry Scheme (CIS) Course 08: Capital Budgeting & Investment Decision Rules Course 09: Level 3 Tax Accounting Course 10: Customer Relationship Management Course 11: Digital Marketing and Advertising Level 3 Course 12: Sales: Psychology of Customers Course 13: Business Writing Course 14: Effective Communication Skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Property Management Trainingexpertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Property Management Training to advance your career, and use the premium study materials from Apex Learning. CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Property Management Training bundle. Requirements Our Property Management Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Property Development bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Property Development related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Property Development bundle will help you build a solid foundation to become a proficient worker in the sector. This Property Development Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Estate Agent Diploma Course 2: Property Management Course 3: Property Law Course 4: Property Business Training Course 5: Property Development Diploma Course 6: Conveyancing Online Course Course 7: Customer Service Executive Course 8: Negotiation and Agreement Training Course 9: Making Budget & Forecast Course 10: Business Analysis Course 11: Strategic Business Management Course 12: Insurance Agent Course 13: Media & Public Relations Course 14: Environmental Law & Impact Assessment Course 15: Financial Analysis Course 16: Investment Basics Course 17: Accounting and Finance Certification Course Course 18: Landscape Architecture Level 2 Course 19: Corporate Social Responsibility (CSR) Training Course 20: Residential Property Sales Course 21: Land Surveying Course 22: UK Land Management Complete Training Course 23: Customer Relationship Management (CRM) Course 24: Fundamentals of Stakeholder Management Course 25: Know Your Customer Course 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Property Development bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Property Development Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete Property Development training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Property Development bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this Property Development course, all you need is - A smart device A secure internet connection And a keen interest in Property Development Career path Upon completing this essential Property Development Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Unlock Your Potential with Account Management Mastery Course! Are you ready to soar in the dynamic world of business? 🚀 Welcome to the Account Management Mastery Course, where you'll discover the keys to unlocking unparalleled success in managing client relationships, driving revenue, and fostering long-term partnerships. If you're ready to take your career to new heights and become a force to be reckoned with in the realm of account management, then this course is your ticket to excellence.   Why Account Management Matters In today's competitive business landscape, effective account management is more critical than ever before. It's the backbone of sustainable growth and profitability for companies across industries. Account managers play a pivotal role in nurturing client relationships, understanding their needs, and delivering solutions that exceed expectations. With the right skills and strategies, you can transform ordinary clients into loyal advocates who propel your business forward.   What You'll Gain 🔑 Strategic Insights: Learn the art of strategic account planning and gain valuable insights into your clients' businesses. Develop customized strategies to drive mutual growth and success. 🔑 Effective Communication: Master the art of communication and negotiation to build trust, resolve conflicts, and win over even the toughest clients. Develop your persuasion skills and become a master influencer. 🔑 Relationship Building: Cultivate lasting relationships with your clients based on trust, respect, and mutual understanding. Discover the secrets to building rapport and fostering loyalty that stands the test of time. 🔑 Revenue Generation: Unlock the secrets to driving revenue and maximizing profitability through upselling, cross-selling, and identifying new business opportunities within your accounts. 🔑 Problem Solving: Develop the ability to anticipate and address challenges before they arise. Learn how to navigate difficult situations with grace and professionalism, turning obstacles into opportunities for growth.   Who is This For? The Account Management Mastery Course is designed for professionals across industries who are passionate about driving results and exceeding client expectations. Whether you're a seasoned account manager looking to sharpen your skills or a newcomer eager to make your mark in the field, this course is your pathway to success. Sales representatives, client success managers, business development executives, and entrepreneurs alike will benefit from the practical insights and strategies offered in this comprehensive program.   Career Path With the skills and knowledge gained from the Account Management Mastery Course, you'll be poised for success in a variety of career paths, including: 🌟 Account Manager: Take on leadership roles within your organization and become a trusted advisor to your clients. 🌟 Business Development Executive: Drive business growth and expansion by identifying new opportunities and cultivating strategic partnerships. 🌟 Client Success Manager: Ensure the satisfaction and loyalty of your clients by delivering exceptional service and support. 🌟 Entrepreneur: Apply your newfound skills to build and grow your own business, creating value for your clients and driving long-term success.   FAQs Q: Is this course suitable for beginners? A: Absolutely! The Account Management Mastery Course caters to professionals at all levels, from beginners to seasoned veterans. Our comprehensive curriculum is designed to provide valuable insights and practical strategies that anyone can apply to excel in the field of account management. Q: Can I access the course materials at my own pace? A: Yes! We understand that professionals have busy schedules, which is why our course is designed to be flexible. You can access the materials at any time and progress through the course at your own pace. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the Account Management Mastery Course, you will receive a certificate of completion that you can proudly showcase to demonstrate your expertise and commitment to excellence in account management. Q: Are there any prerequisites for enrolling in the course? A: While there are no formal prerequisites for enrolling in the course, a basic understanding of business principles and client relationship management would be beneficial. However, our course is designed to accommodate learners with diverse backgrounds and experiences. Q: Will I have access to instructors for guidance and support? A: Absolutely! Our team of experienced instructors is dedicated to providing personalized support and guidance throughout your learning journey. Whether you have questions about course materials or need assistance with assignments, we're here to help you succeed.   Don't Miss Out on This Opportunity! Are you ready to take your career to the next level and become a master of account management? Don't miss out on this opportunity to unlock your full potential and achieve unparalleled success. Enroll in the Account Management Mastery Course today and embark on a transformative journey towards excellence! Course Curriculum Module 1_ Introduction to Account Management Introduction to Account Management 00:00 Module 2_ Customer Relationship Management Customer Relationship Management 00:00 Module 3_ Sales and Negotiation Techniques Sales and Negotiation Techniques 00:00 Module 4_ Account Planning and Strategy Account Planning and Strategy 00:00 Module 5_ Technology and Tools for Account Management Technology and Tools for Account Management 00:00 Module 6_ Marketing and Advertising Marketing and Advertising 00:00 Module 7_ Sales and Negotiations Sales and Negotiations 00:00 Module 8_ Customer Service and Support Customer Service and Support 00:00 Module 9_ Account Management Account Management 00:00 Module 10_ Performance Management and Evaluation Performance Management and Evaluation 00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! The field of import/export has become a cornerstone of international trade in the UK, fuelling economies and expanding markets. With the UK's trade deficit narrowing to £7.3 billion in recent quarters, the spotlight on skilled professionals in international trade has never been brighter. The "Diploma of Import/Export (International Trade)" bundle is crafted to meet this growing demand, providing a comprehensive overview of the logistics, regulations, and strategies essential for successful global trading. This course bundle offers a deep dive into the critical components of Import/Export Operations. It lays a solid foundation for the fundamentals of International Trade. The journey continues with specialised training in Purchasing & Procurement, exploring efficient Sourcing and Supply Chain Management strategies. The role of the Transport Manager is thoroughly studied, alongside essential Warehouse Safety Training, equipping learners with the knowledge to manage logistics operations safely and effectively. Courses Are Included in this Import/Export (International Trade) Bundle: Course 01: Diploma in Import/Export at QLS Level 4 Course 02: Supply Chain Management Course 03: Purchasing & Procurement Course 04: Transport Manager Course 05: Warehouse Safety Training Course 06: Logistics Management Course 07: Purchase Ledger Course 08: Commercial Law Course 09: Lean Process and Six Sigma Course 10: Business Analysis Course 11: Compliance Risk and Management Venturing into the "Diploma of Import/Export (International Trade)" course bundle opens up a world of opportunities in the thriving sector of global trade. Enrol on this course today and position yourself as a key player in the world of international trade! Learning Outcomes of this Bundle: Understand the fundamentals of import/export operations at an international level. Master purchasing and procurement strategies for efficient supply chain management. Gain essential knowledge to fulfil the role of a Transport Manager. Learn best practices for maintaining safety in warehousing operations. Navigate the legal and regulatory environment of international trade. Develop skills for strategic planning and execution in global markets. Why Prefer this Course? Get a chance to order QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Import/Export at QLS Level 4 Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Course 02: Supply Chain Management Module 01: Why Supply Chain Management Module 02: Three Levels of Supply Chain Management Module 03: Five Stages of Supply Chain Management Module 04: The Flows of Supply Chain Management Module 05: Supply Chain Groups Module 06: Tracking and Monitoring Module 07: Role of Procurement in an Organisation Module 08: The Purchasing Cycle Module 09: Purchasing Toolkits Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Category Management Module 13: Inventory Management Module 14: E-Procurement Course 03: Purchasing & Procurement Module 01: Why Supply Chain Management Module 02: Three Levels of Supply Chain Management Module 03: Five Stages of Supply Chain Management Module 04: The Flows of Supply Chain Management Module 05: Supply Chain Groups Module 06: Tracking and Monitoring Module 07: Role of Procurement in an Organisation Module 08: The Purchasing Cycle Module 09: Purchasing Toolkits Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Category Management Module 13: Inventory Management Module 14: E-Procurement =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New exporters Supply chain staff Logistics managers Business owners Trade consultants Career changers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Import/Export Manager - £30,000 to £50,000 Supply Chain Coordinator - £25,000 to £35,000 Logistics Manager - £30,000 to £45,000 Procurement Officer - £25,000 to £40,000 Transport Manager - £28,000 to £40,000 Warehouse Supervisor - £22,000 to £30,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Import/Export CPD Certified Hardcopy Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Import/Export at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

Embark on a thrilling journey into the world of travel and tourism with our comprehensive Travel Agent course. Whether you're passionate about exploring new destinations, helping others plan their dream vacations, or pursuing a career in the vibrant travel industry, this course is your gateway to success. From understanding tourism products and services to mastering customer service, marketing, and sustainable tourism practices, you'll gain the knowledge and skills required to excel in the travel industry. Let your passion for travel take flight as you explore the diverse modules designed to prepare you for a rewarding and dynamic career as a travel agent. Learning Outcomes Grasp the fundamentals of travel and tourism. Familiarize yourself with the wide range of tourism products and services. Acquire the skills for effective tour operation and travel retailing. Develop expertise in marketing strategies tailored to the travel industry. Enhance your communication skills and provide exceptional customer service. Why choose this Travel Agent course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Travel Agent course for? Aspiring travel agents and tour operators. Travel enthusiasts looking to turn their passion into a career. Students interested in the travel and tourism industry. Professionals seeking to switch to a fulfilling and dynamic field. Individuals intrigued by sustainable tourism practices. Career path Travel Agent: £18,000 - £40,000 Tour Operator: £20,000 - £45,000 Travel Consultant: £18,000 - £35,000 Tourism Marketing Specialist: £22,000 - £50,000 Travel Agency Manager: £25,000 - £60,000 Tourism Development Officer: £25,000 - £55,000 Prerequisites This Travel Agent does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Travel Agent was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:14:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:10:00 Module 5: Developing Communication Skills Developing Communication Skills 00:12:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:08:00 Module 7: Customer Relationship Management(CRM) Customer Relationship Management(CRM) 00:14:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:13:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:14:00 Module 11: Sustainable Tourism Sustainable Tourism 00:10:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00

In today’s fast-moving financial sector, regulatory expectations are rising—and so is the demand for professionals who understand how to meet them. This QLS-endorsed AML, KYC & CDD Diploma has been developed to provide learners with a solid foundation in anti-money laundering, customer due diligence, and know your customer processes, all while keeping a close eye on risk awareness and ethical accountability. Whether you're new to the field or looking to build confidence in your regulatory knowledge, this diploma offers the clarity and structure needed to support that progression. Alongside the core diploma, the course also features focused training in risk assessment, customer relationship management, GDPR, and a dedicated compliance module—each designed to enrich your understanding of financial safeguards and customer protection. The content is delivered entirely online, giving you the freedom to study at your own pace, from anywhere. Our AML, KYC & CDD Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. AML, KYC & CDD Diploma QLS Bundle Includes the following Courses Course 01: Diploma in AML, KYC & CDD at QLS Level 4 Course 02: Risk Assessment Training Course 03: Certificate in Compliance Course 04: CRM - Customer Relationship Management Course 05: GDPR UK Training Key Features of AML, KYC & CDD Diploma Eligibility for QLS endorsed certificate upon successful completion of the AML, KYC & CDD Diploma course Free CPD Accredited Course Fully online, interactive AML, KYC & CDD Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth AML, KYC & CDD Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the AML, KYC & CDD Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This AML, KYC & CDD Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your AML, KYC & CDD Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the AML, KYC & CDD Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in AML, KYC & CDD at QLS Level 4, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about AML, KYC & CDD Diploma basics. Requirements No prior degree or experience is required to enrol in this AML, KYC & CDD Diploma course. Career path This AML, KYC & CDD Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

2 QLS Endorsed Course | Free PDF & Hardcopy Certificates | 80 CPD Points | Lifetime Access | Installment Payment

------------------------NEW YEAR SALE ENDS TODAY------------------------ ***11 in 1 Entrepreneurship Exclusive Bundle*** Give a compliment to your career and take it to the next level. This Entrepreneurship will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Entrepreneurship bundle will help you stay ahead of the pack. Throughout the Entrepreneurship programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Entrepreneurship course, you will get 11 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Entrepreneurship Bundle Consists of the following Premium courses: Courses are included in this Entrepreneurship Bundle? Course 01: Entrepreneurship Training Course 02: Business Plan for Entrepreneurs Course 03: Basic Business Finance Course 04: Level 3 Tax Accounting Course 05: Strategic Planning and Analysis for Marketing Course 06: Business Branding Course 07: Sales: Psychology of Customers Course 08: People Management Skills Level 3 Course 09: Customer Relationship Management Course 10: Leadership & Management Diploma Course 11: Public Speaking and Presentation Skill Course Enrol now in Entrepreneurship to advance your career, and use the premium study materials from Apex Learning. The Entrepreneurship bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Entrepreneurship expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Entrepreneurship bundle. Requirements This Entrepreneurship course has been designed to be fully compatible with tablets and smartphones. Career path Having this Entrepreneurship expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.