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Practical Sales Skills 1 Day Workshop in Chorley

About this Training Course This 4 full-day Maintenance and Reliability Masterclass course will provide Maintenance and Reliability personnel with a full explanation of the Award-winning Model of Excellence for maintenance. This is top tier training that has also been designed to equip participants with practical skills to take back to work. The course enables participants to develop a strategy to achieve outstanding maintenance and reliability performance for their own workplace. This course is aligned with SMRP* best practices and the CMRP exam. It provides an opportunity for participants to sit for an examination+ on the final day of the course. Your facilitator for this course is a fully qualified CMRP professional, an approved SMRP Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer. +Exam fees are not inclusive in the course fees. *SMRP refers to Society of Maintenance and Reliability Professionals. PetroEdge is not affiliated with SMRP. Training Objectives By the end of this course, participants will be able to: Appreciate the content and underlying principles of our maintenance Model of Excellence o How to develop a strategy for outstanding maintenance and reliability performance o Developing reliability methodologies and programmes to drive performance o Options and tools to improve reliability at equipment level o Leadership skills and improving organisation and human performance o Work with management with an overview of the latest practice in planning scheduling and control Describe how maintenance can become a more strategic and influential function Use the Carcharodon model of excellence and class leading methodologies for improving maintenance and reliability Target Audience This course will benefit: Maintenance managers Reliability professionals Experienced supervisors Planners Project engineers Operations managers Functional specialists Course Level Basic or Foundation Training Methods Course methodology of this training course: Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of case studies to demonstrate key points and also a minimum of one workshop exercise each day to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Examples of the exercises that are used in this course are as follows: Exercise: Understanding the challenges and seeing the opportunities Exercise: Developing a strategy Group Exercise: Selecting maintenance plans Group exercise: Case study failure Group exercise: Planning work Trainer Your expert course leader is an award-winning consultant and trainer with 30 years' experience in maintenance and reliability improvement. He has worked across five continents, in a wide variety of environments from the world's largest oil refinery to a small drinks production line. He has 10 years of maintenance management experience in the process industry, so he brings a very practical approach to training. He moved into consulting with ABB Eutech as their global maintenance specialist where he led maintenance and reliability best practice panels, delivered a wide range of maintenance improvement projects and trained other consultants. He is a fully qualified CMRP professional, an approved SMRP* Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer. He founded his consultancy and training business in 2002 to focus on maintenance and reliability improvement. As part of this, he developed a range of maintenance 'models of excellence' with inputs from authors, international lecturers and some of the world's leading consultants and operators. His work has been recognised as being at the leading edge of industry best practice, winning independent awards such as the UK Chemical Industries Association 'Excellence in Engineering' award. He remains close to the industry as a respected specialist helping operating companies to achieve changes in performance. This ongoing field work enables him to continue to refine and extend best practice and the learning from this is continually fed into his training. His unique experience of facilitating two major turnarounds when the Coronavirus escalated into lockdown have given him a unique insight into how events of this type can disrupt maintenance. Moreover, his involvement in developing management processes and leading a Coronavirus response on a major industrial asset means he can talk with direct experience about how to cope and innovate in this global pandemic. He is also the expert course leader for the following courses offered by PetroEdge: Preventive and Predictive Maintenance Effective Plant Turnaround Management POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

ITIL® 4 Foundation ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

About the technique: The Kusum Modak Method, previously referred to as Ayurvedic Yoga Massage (AYM), Traditional Ayurvedic Massage, or simply Ayurvedic Massage, is now named in honor of its creator. This change was introduced with the establishment of the Modak Institute, founded by Kusum Modak to preserve her legacy with integrity and authenticity for future generations. This contemporary method combines traditional Ayurvedic Massage with Yoga, developed through Kusum Modak’s studies with her teachers, Limaye and B. K. S. Iyengar, in Pune, India. The therapy focuses on activating breath, circulation, and vital energy through deep touch using hands and feet, along with tractions and stretching maneuvers. Treatments are conducted on an orthopedic mat using vegetable oil and a natural powder called Vekhand, derived from a root known in the West as Calamus. Course Information: Course Structure: Over 10 days, students will gain the knowledge and skills to practice the Kusum Modak MethodSM and become officially certified as bodywork therapists by the Modak Institute. The program includes: Students will cultivate a therapeutic perspective and build confidence in applying the technique. This course follows the updated guidelines set forth by Kusum Modak through the Modak Institute. Content: Total Hours: 80 hours of practical classes + 4 hours online + 12 hours assessment Duration: 10 days (in person classes) Dates: June 3rd to 7th and June 10th to 14th, 2025 Schedule: 9:00 AM to 1:00 PM and 2:00 PM to 6:00 PM Course Location: Roots of Respect, 16 Blenheim Terrace Woodhouse LS2 9HN United Kingdom Hands-on practical exercises Detailed technical understanding of the 118 maneuvers Dedicated time for questions, reviews, and session exchanges Introduction to the basics of the technique (structure & practice); Kusum Modak MethodSM history and influential contributors; Introduction of Ayurveda Principles; The elements of the Kusum Modak MethodSM - AYTM The steps of the therapy sequence; Learning to warm up the muscles; Use of hands and feet (walking on the back); Understanding the quality of the touch to perform Kusum Modak MethodSM; Using therapy props (why and when to use them); Manoeuvres and stretching – how to apply and its variations; Synchronisation of the pressure and breath; Learning to set up a 1-hour sequence (which is the original duration) that will serve the needs of each client; Applied anatomy to the technique and subtle anatomy, pathology and application of the studied content; Client Assessment protocols. Why the medical history form is essential?; Contraindications; Postural correction and student welfare practices (preparing the body for delivery) Assessment: We offer complementary activities designed to provide a deeper understanding of the Method and to help you develop a more precise approach to your practice. To be approved and certified, you must: You will receive clear instructions and guidance to help you succeed, as well as detailed information about the evaluation criteria. The 4 hours of online activities include complementary lectures and related assignments. - Anatomy - Demystifying the Kusum Modak Method - Holistic Medical Systems - SOAP notes and Health History form Certification: You have two options: Review with Q&A Supervised Practice (individual correction, gaining accuracy) How to maintain health + wellbeing as a bodywork therapist. Attend 100% of the in person classes. Submit 10 case studies on the same person, including reports for 10 SOAP notes. Provide a video recording of the final session. MODAK INSTITUTE CERTIFICATE: The Modak Institute certificate is awarded to students upon successful completion of the course, which includes final assessment activities to be submitted within 60 days after the in person training. This certificate is issued by the Modak Institute, the only institute officially authorized and endorsed by Master Kusum Modak to represent her method. It validates that students are fully qualified to work professionally with Prerequisites: While no formal prerequisites are required, physical, mental, and emotional health are essential to participate in the intensive activities. Students will also develop awareness to their clients’ needs and enhance their own mindfulness during practice. Training Price: Modak Institute Certificate: 1650 GBP Level 3 Diploma Kusum Modak Method: + 295 GBP Payment Plan 1 - 100% Payment upfront with discount (50 GBP off) until March 15th 2 - 50% deposit - 50% until May 20th 3 - 4x (Feb, Mar, Apr, May) 4 - 5x (Feb, Mar, Apr, May, Jun) Please feel free to reach out if you need to arrange your payments differently. Cancellation Policy the Kusum Modak MethodSM and ensures their eligibility to obtain therapist insurance, providing recognition and support to practice as certified therapists. Once your final assessment is evaluated and approved, your certificate will be issued and sent directly to your email. Each certificate includes a unique digital code, enabling easy verification of your credentials and affiliation worldwide through Modak Institute website. MODAK INSTITUTE CERTIFICATE + LEVEL 3 DIPLOMA KUSUM MODAK METHOD: Same process as described above + Students may request the UK Level 3 Diploma Kusum Modak Method Certificate for an additional fee of 295 GBP, which requires completing three additional online courses (150 hours) to meet accreditation requirements. The student must request this certificate option at the time of registration. What’s Included: About the teachers: Purnima Full refundable with in two months in advance Partial refundable 50% in a month before starting the training After that is a non-refundable payment. 84 hours of structured and methodically designed training (80 in person + 4 online). Note: the student need to reserve plus 12 hours for assessment. Modak Manual, including photos of all maneuvers and additional insights into the method’s history and references. Official Modak Institute Certification. Access to video lectures. Oil and powder for use during the course. One year of membership in the Modak Institute, including: Participation in an online plataform Access to official graphic materials for promotional use Inclusion in the Modak Institute’s agenda for work promotion Exclusive Q&A WhatsApp group moderate by Purnima and Julia.

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