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Japanese Yoga and Vegan Gyoza Cooking Class Join us for a unique experience combining movement and nourishment! This class begins with one hour session of Japanese Yoga, run by Giada, founder of Art and Spirituality and School of Shamanism. This is a dynamic and meditative practice that harmonizes body, mind, and spirit. Rooted in traditional Japanese principles, the yoga focuses on breath, posture, and gentle stretches to promote flexibility, balance, and relaxation. Japanese Yoga is part of Shamanic Yoga, which is ancestral, ancient, pre-vedic. It has the element of ecstasy, of a non ordinary state of consciousness, where you work with nature, animals, yantras, mantras, mudras, rituals, initiations in the imaginal forest, in the natural code, non the social code. Merceliade says that this yoga is the oldest form of yoga and we find it in various traditions: Hindu tradition (Shaktism), Himalayan (Naropa, Milarepa etc), South America (Andean yoga), Siberia, Mongolia, Japan (Yamabushi), Taoism, Alchemy. No experience required and mats are provided. After the yoga session, we’ll dive into the culinary world with a hands-on vegan gyoza cooking class, run by Gloria, founder of Madebyflour. Learn how to prepare delicious and healthy gyoza, a popular Japanese dumpling, using fresh, plant-based ingredients. Our step-by-step guidance will show you how to fold and cook these savory delights to perfection. Recipes in the class include gluten and other allergens. Please add a note in your booking if you have any dietary requirement or allergy. The lessons are suitable for all levels of experience and materials and mats are provided. This booking is non refundable By attending this class you release Giada Gaslini, Gloria Civillini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending.

Join us to gain experience and log miles. Perhaps you have the skill to complete the next level in RYA qualification but need more miles, or maybe you wish to refresh your capabilities as a qualified skipper or a crew member. This is the perfect opportunity to join like-minded people, practice your skills and log those required miles. You will be part of a crew of five, along with one of our experienced instructors who can help you with the skills and drills required for all levels of RYA courses. During a 5-day course you will visit some of the most beautiful harbours and anchorages on the west coast of Scotland. You will be living on one of our fully coded, well equipped, yachts. Food, fuel and marina fees are included. A weekend course will not venture so far, and the emphasis will be on short passages to local harbours or marinas, with lots of activities en route. What is included in the price: 5 nights on board (2 nights on a weekend course), all on board meals and snacks, all marina fees, fuel and gas. Optional extras: oil skins hire - £3.50 per item/day; cleaning fee £12.50/per person or the crew can clean the boat; sleeping bag can be hired at just £15 per period.

🌟 Elevate Your Customer Service to Extraordinary Heights! 🌟   Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary!   🚀 Why Choose Our Masterclass?   ✨ Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections.   ✅ Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service.   🌐 Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse.   🔥 Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime.   📈 Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience.   🎓 What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team   🎁 Exclusive Bonuses: Enroll now and receive: 📚 Comprehensive Course Materials 🗣️ Access to a Thriving Community of Like-Minded Professionals 📈 Practical Tools and Templates for Immediate Implementation   👩‍💻 Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service   💡 Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard!   🚀 Transform today, thrive tomorrow! 🚀   Course Curriculum

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.