Register on the Change Management and Conflict Resolution today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Change Management and Conflict Resolution course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Change Management and Conflict Resolution course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assessment To successfully complete the Change Management and Conflict Resolution course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Change Management and Conflict Resolution course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Change Management Module 01: Change Management 00:23:00 Module 02: Change and the Individual Module 02: Change and the Individual 00:31:00 Module 03: Change and the Organisation Module 03: Change and the Organisation 00:31:00 Module 04: Communication and Stakeholder Engagement Module 04: Communication and Stakeholder Engagement 00:16:00 Module 05: Human Resource Management Module 05: Human Resource Management 00:52:00 Module 06: Crisis Management Module 06: Crisis Management 00:25:00 Module 07: Conflict Management Module 07: Conflict Management 00:14:00 Module 08: Risk Assessment and Management Module 08: Risk Assessment and Management 00:15:00 Module 09: Stress Management Module 09: Stress Management 00:16:00 Mock Exam Mock Exam- Change Management and Conflict Resolution 00:20:00 Final Exam Final Exam- Change Management and Conflict Resolution 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Anger Management and Conflict Resolution today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Anger Management and Conflict Resolution is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Anger Management and Conflict Resolution Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Anger Management and Conflict Resolution, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Anger Management & Conflict Resolution Program Introduction video 00:04:00 Anger Management Module 1 Anger Management Module 1 Video 1 00:13:00 Anger Management Module 1 Video 2 00:14:00 Anger Management Module 1 Video 3 content 1 part A 00:15:00 Anger Management Module 1 Video 4 content 1 part B 00:15:00 Anger Management Module 1 Video 5 content 1 part C and content 2 00:14:00 Anger Management Module 1 Video 6 content 3 00:05:00 Anger Management Module 1 Video 7 content 4 00:11:00 Anger Management Module 1 Video 9 00:05:00 Anger Management Module 2 Anger Management Module 2 Video Part 1 content 6 00:16:00 Anger Management Module 2 Video Part 2 conflict resolution 00:17:00 Anger Management Module 2 Video Part 3 manage and resolve anger communication 00:10:00 Anger Management Module 2 Video Part 4 manage and resolve anger forgiveness 00:15:00 Anger Management Module 3 Anger Management Module 3 Video part 1 content 7 part A 00:14:00 Anger Management Module 3 Video part 2 content 7 part B 00:16:00 Anger Management Module 3 Video part 3 content 8 part A 00:10:00 Anger Management Module 3 Video part 4 content 8 part B 00:17:00 Anger Management Module 3 Video part 5 content 8 part C 00:16:00 Anger Management Module 3 Video part 6 legal issues & aftercare 00:07:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Why Conflict Resolution Doesn't Work When the Problem is Bullying course is designed to provide employees, managers and other senior members of staff with the practical skills and knowledge to solve issues of conflict, bullying and harassment in the workplace effectively. It covers the conflict management model and behaviour elimination model in detail, as well as the different types of conflict in business. Take your problem-solving, management and leadership skills to the next level, and learn how to get to the root of all conflict quickly, in this intensive training course. This course will take you through the employee conflict investigation process, as well as the steps of how to identify conflict, equipping you with the knowledge you need to maintain a healthy and positive workplace culture. This best selling Why Conflict Resolution Doesn't Work When the Problem is Bullying has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Why Conflict Resolution Doesn't Work When the Problem is Bullying is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Why Conflict Resolution Doesn't Work When the Problem is Bullying is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Why Conflict Resolution Doesn't Work When the Problem is Bullying is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Why Conflict Resolution Doesn't Work When the Problem is Bullying, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Why Conflict Resolution Doesn't Work When the Problem is Bullying will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Why Conflict Resolution Doesn't Work When the Problem is Bullying to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
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Statistical data reveals that the divorce rate in the UK has been steadily increasing over the past few years. This highlights the need for trained professionals who can provide support and guidance to couples in crisis. If you are passionate about helping people, the Couples Therapy & Counselling course is the perfect opportunity to gain valuable knowledge and skills in this field. This Diploma in Couples Therapy & Counselling at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The curriculum of this Couples Therapy & Counselling course covers a wide range of topics, including communication, conflict resolution, intimacy, and adapting to changes. You will learn how to identify and address the issues that often cause problems in relationships. With this knowledge, you will be equipped to help couples work through their problems and move forward together. By completing this Couples Therapy & Counselling course, you will develop a deeper understanding of the dynamics of relationships and the challenges that couples face. You will also learn effective techniques for helping couples overcome these challenges and build stronger, more fulfilling relationships. Whether you are a professional looking to expand your skill set or someone who is simply interested in helping others, this Couples Therapy & Counselling course is an excellent choice. After this Couples Therapy & Counselling course, you will be able to learn: Understand the key principles of effective communication in relationships Identify and address the common sources of conflict in relationships Develop strategies for building intimacy and connection in relationships Recognise the importance of pre-marital counselling and its benefits Learn how to resolve conflicts in a healthy and productive manner Understand the impact of affairs on relationships and how to address them effectively Why Prefer This Couples Therapy & Counselling at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Couples Therapy & Counselling at QLS Level 5 course: Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Couples Therapy & Counselling at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Couples Therapy & Counselling course is for: Counsellors and therapists looking to expand their skill set Individuals interested in becoming a couples therapist Anyone looking to gain a deeper understanding of relationships and communication Requirements No prior background or expertise is required. Career path The Couples Therapy & Counselling course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Couples therapist: £40,000 to £60,000 Relationship counsellor: £24,000 to £40,000 Marriage therapist: £30,000 to £50,000 Family therapist: £28,000 to £45,000 Psychotherapist: £35,000 to £60,000 Mental health counsellor: £25,000-£40,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Couples Therapy & Counselling at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Couples Therapy & Counselling at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
Give a compliment to your career and take it to the next level. This Conflict Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Conflict Management skills for your next job or elevate your skills for your next promotion, this Conflict Management bundle will help you stay ahead of the pack. Throughout the Conflict Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Conflict Management course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Conflict Management Bundle Consists of the following Premium courses: Course 01: Conflict Management Course 02: Equality and Diversity Course 03: Conflict Resolution Course 04: Stress Management Training Course 05: Mastering Organizational Chaos Course 06: Decision-Making Course 07: Assertiveness and Self Confidence Development Course 08: Leadership & Management Diploma Course 09: Effective Communication Skills Diploma Course 10: Motivation Skills Course 11: Cross-Cultural Awareness Training Course 12: UK Employment Law and Employee Rights Diploma Course 13: Crisis Management Course Course 14: Conflict Management Course 15: Operations Management Course 16: People Management Skills Level 3 Course 17: Paralegal Course 18: Counselling Training for Counsellors Course 19: Positive Psychology Masterclass Course 20: Time Management Enrol now in Conflict Management to advance your career, and use the premium study materials from Apex Learning. The Conflict Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Conflict Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Conflict Management from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Conflict Management Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Conflict Management bundle. Requirements This Conflict Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Conflict Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Legal Secretary Level 3 Diploma (Paralegal) As the legal industry continues to evolve and expand, the demand for skilled paralegals has never been greater. That's why it's crucial to invest in your professional development and stay up-to-date with the latest trends and regulations. Our Paralegal Training bundle is the perfect solution for anyone looking to enhance their knowledge and skills in this dynamic field. With 15 CPD-certified courses, you'll gain a comprehensive understanding of the legal industry and its many complexities. Each course is designed to equip you with the knowledge and expertise necessary to succeed in the ever-changing legal landscape. From employment law to data protection and document control to financial investigation, this bundle covers all the bases. But it's not just about acquiring theoretical knowledge - it's about putting that knowledge into practice. That's why our courses are designed in such a way that allows you to apply your newfound knowledge to real-life scenarios. Investing in your professional development is not only beneficial for your career but for your personal growth as well. By expanding your skillset and broadening your horizons, you'll become a more well-rounded and knowledgeable individual. Plus, with a hardcopy and PDF certificate, along with a SID worth £180, you'll have tangible proof of your achievements. So why wait? Invest in your future today with our Paralegal Training bundle and take the first step towards becoming a skilled and successful paralegal. Learning Outcomes of Paralegal Diploma (Legal Secretary): Upon completion of the Legal Secretary Level 3 Diploma (Paralegal) bundle, you will be able to: Gain a comprehensive understanding of the legal industry and its complexities Develop expertise in various areas of law, including employment law and data protection Acquire skills in document control, financial investigation, and fraud management Learn about workplace safety and confidentiality Master leadership and management skills Enhance critical thinking and decision-making abilities Gain knowledge of positive psychology and its application in the workplace This Paralegal Courses Bundle Consists of the following Premium courses: Course 01: Paralegal Course 02: Legal Secretary Course 03: Compliance Training Level 2 Course 04: Employment Law Level 3 Course 05: Contract Manager Diploma Course 06: Workplace Confidentiality Course 07: Document Control Course 08: GDPR Data Protection Level 5 Course 09: Financial Investigator Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Security Management Advanced Diploma Course 12: Leadership & Management Diploma Course 13: Decision Making and Critical Thinking Course 14: Workplace Safety Course Course 15: Positive Psychology Masterclass Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses of this Legal Secretary Level 3 Diploma (Paralegal) Bundle Certificates, student ID for the title course included with this Legal Secretary Level 3 Diploma (Paralegal) bundle Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative of Legal Secretary Level 3 Diploma (Paralegal) bundle designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited Legal Secretary Level 3 Diploma (Paralegal) - improve the chance of gaining professional skills Legal Secretary Level 3 Diploma (Paralegal) Curriculum of Legal Secretary Level 3 Diploma (Paralegal) Bundle Course 01: Paralegal Understanding the Concept Key Legal Terminology Effective Communication Skills The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Legal Secretary Introduction to Legal Secretary Role of Legal Secretaries General Duties and Day-to-Day Operations of a Legal Secretary Record Keeping Legal Writing Skills & Proofreading Research Skills You Need to Know Transcription, Editing & Correspondence to Judges Legal System of UK UK Court System Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Legal Secretary Level 3 Diploma (Paralegal) Anyone from any background can enrol in this Legal Secretary Level 3 Diploma (Paralegal) bundle. Requirements Legal Secretary Level 3 Diploma (Paralegal) This Legal Secretary Level 3 Diploma (Paralegal) course has been designed to be fully compatible with tablets and smartphones. Career path Legal Secretary Level 3 Diploma (Paralegal) Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Overview By enroling in Conflict Resolution, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The Conflict Resolution course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Conflict Resolution course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Conflict Resolution Program. So enrol in our Conflict Resolution course right away if you're keen to envision yourself in a rewarding career. Description Enroling in this Conflict Resolution course can improve your Conflict Resolution perspective, regardless of your skill levels in the Conflict Resolution topics you want to master. If you're already a Conflict Resolution expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Conflict Resolution insights that will help you make the most of your time. This Conflict Resolution course will act as a guide for you if you've ever wished to excel at Conflict Resolution. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Will I Receive A Certificate Of Completion? Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? This Conflict Resolution course is a great place to start if you're looking to start a new career in Conflict Resolution field. This training is for anyone interested in gaining in-demand Conflict Resolution proficiency to help launch a career or their business aptitude. Requirements The Conflict Resolution course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Conflict Resolution, without any fuss. Career Path This Conflict Resolution training will assist you develop your Conflict Resolution ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Conflict Resolution professional story and personalise your path to a new career. Furthermore, developing this Conflict Resolution skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Module 01: Introduction to Conflict Resolution Introduction to Conflict Resolution 00:15:00 Module 02: Issues and Origin of Conflict Issues and Origin of Conflict 00:22:00 Module 03: Emotion And Conflict Emotion And Conflict 00:15:00 Module 04: Decision Making In Conflict Decision Making In Conflict 00:21:00 Module 05: Rising Above the Conflict Rising Above the Conflict 00:16:00 Module 06: Creativity Outcome From Conflict Creativity Outcome From Conflict 00:19:00 Module 07: A Conflict Resolution Process A Conflict Resolution Process 00:17:00 Module 08: Essentials of Resolutionary Thinking Essentials of Resolutionary Thinking 00:20:00 Module 09: Techniques of Managing Conflict Techniques of Managing Conflict 00:24:00 Module 10: A Finer Way of Resolving Conflict A Finer Way of Resolving Conflict 00:15:00 Module 11: Approaches for Solving Group Conflict Approaches for Solving Group Conflict 00:18:00 Module 12: The Ethics of Resolution The Ethics of Resolution 00:25:00 Order Your Certificate Order Your Certificate 00:00:00
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Furthermore, to help you showcase your expertise in Administration, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: Performance Management Course 06: Quality Management Course 07: Conflict Management Course 08: People Management Skills Level 3 Course 09: Online Meeting Management Course 10: Email Writing Training Course 11: Cross-Cultural Awareness Training Course 12: GDPR Data Protection Level 5 Course 13: Level 2 Microsoft Office Essentials Course 14: Effective Communication Skills Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Email Writing Training Module 1- E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3- Manage Your E-mail Module 4- Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6- Exercise Caution Course 10: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 11: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 12: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 13: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 14: Work Area Organisation for Increased Office Productivity Introduction Purge Redistributing Fences Software Create Work Spaces Proximity Label What You Can Move to Digital Clean Your Desk Off Multiple Inboxes Mailings Discard Dates Magazines File Weekly How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Business Administration Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.