A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for? Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Passionate about gardening? It can be good for your health, good for your soil, and good for the wildlife in your backyard. Gardening is a great way to relieve stress, to set goals for yourself, and to nurture something. On top of all that, growing your own produce is a great way to become more sustainable at home and to reduce your environmental impact. Unlock the secrets of gardening and horticulture! Learn effective planning and suitable crop selection, while mastering soil preparation and planting methods. With eco-friendly pest management, harvest your crops safely. Start your journey today! Main Course: Gardening - Garden Design Free Courses: Kitchen GardeningBotany Why would you choose the Gardening and Horticulture course: Lifetime access to Gardening and Horticulture course materials Full tutor support is available from Monday to Friday with the Gardening and Horticulture course Learn Gardening and Horticulture skills at your own pace from the comfort of your home Gain a complete understanding of Gardening and Horticulture course Accessible, informative Gardening and Horticulture learning modules designed by experts Study Gardening and Horticulture in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Gardening and Horticulture course Gardening and Horticulture Module 01: Introduction to Garden Design Module 02: The Role of the Garden Designer Module 03: The Basic Principles of Garden Design Module 04: Components of Garden Design Module 05: Garden Design Process Module 06: Designing a Rain Garden Module 07: Essential Tools & Machinery Module 08: Plant Selection and Material Guide Module 09: Garden Maintenance Module 10: Costing and Estimation Curriculum Breakdown of the Kitchen Gardening Course Module 01: Introduction to Kitchen Gardening Module 02: Planning for Kitchen Gardening Module 03: Choosing Vegetables for Your Garden Module 04: Choosing Crops for Your Garden Module 05: Preparing Your Soil with Care Module 06: Preparing the Bed and Planting Your Crops Module 07: Maintaining your Garden and Best Practices Module 08: Practicing Eco-Friendly Pest Management Module 09: Harvesting Your Crops and Storing Safely Gardening, Horticulture, and Garden Design Course Learning Outcomes: Understand fundamentals of kitchen gardening and horticulture practices. Develop effective plans for setting up and maintaining a garden. Identify suitable vegetable and crop varieties for different environments. Demonstrate proper soil preparation techniques for optimal growth. Apply correct planting methods for healthy and thriving crops. Implement eco-friendly pest management and ensure safe crop harvesting. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Gardening and Horticulture course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Gardening and Horticulture. It is also great for professionals who are already working in Gardening and Horticulture and want to get promoted at work. Individuals interested in starting their own kitchen gardens. Gardening enthusiasts seeking to enhance horticulture knowledge. Homeowners looking to grow their own vegetables and crops. People with limited gardening experience wanting to learn the basics. Those interested in sustainable and eco-friendly gardening practices. Individuals who enjoy working outdoors and connecting with nature. Requirements To enrol in this Gardening and Horticulture course, all you need is a basic understanding of the English Language and an internet connection. Career path The Gardening, Horticulture, and Garden Design course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Gardening and Horticulture. Botanist Garden Designer Head Gardener Horticulturist Landscaper Part-time Skilled Gardener Retail Horticultural Manager Senior Gardener Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 Outside of the UK: £9.99
Description: New to life coaching? Do you wonder what the fuss is all about? This Beginner's Guide to Life Coaching gives a comprehensive review of this intriguing issue. We'll analyze the inward workings and reveal the privileged insights of this fascinating new self-improvement calling. Take this course and learn the essential skills of life coaching. Who is the course for? Individuals are curious about the life coaching industry. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: There are many potential careers within the life coaching field. The International Coach Federation recognizes 15 fifteen coaching specialties, including business, health and fitness, life visions, relationships, and spirituality. Life Coaching Introduction to Life Coaching 00:30:00 Life Calling Theory and Model 00:30:00 Additional Coaching Theories and Perspectives 00:30:00 Overview of the Life Coaching Process 00:30:00 Coaching Delivery Systems 00:15:00 Coaching Competencies & Activities 01:00:00 Coaching Documentation 00:30:00 Motivation and Life Coaching Criteria for idealising successful people in the world 02:00:00 Definition of a Happy and Successful life 00:30:00 Self Improvement through motivation 00:30:00 Goal setting 02:00:00 The distinction between Goals and Values 01:00:00 20 qualities for a successful life 02:00:00 Stress Managemen 01:00:00 Time Management 01:00:00 Challenging yourself to be motivated 00:30:00 Ways to Maximize your Potential 02:00:00 Overcome Obstacles Created by Your Self-Limiting Beliefs 02:00:00 Aspects of human behavior to succeed 00:30:00 Why motivation is important for a successful life 00:30:00 Role of Education in successful life 01:00:00 Social roles for a successful life 02:00:00 Maintaining work life balance 00:30:00 What make a person Unsuccessful? 00:15:00 Dealing with Life Challenges 01:00:00 Factors behind importance of motivation in successful life 00:30:00 Becoming a Life Coach Understanding the Concepts 01:00:00 Life Coaching Areas 00:15:00 The Role of a Life Coach 00:30:00 Key Skills of a Life Coach 00:30:00 Do You Have What It Takes To Be A Coach? 00:30:00 Coaching Business 00:30:00 The Income Streams of a Life Coach 00:30:00 How to Build Your Business 00:15:00 Life Coaching FAQ 00:30:00 Mock Exam Mock Exam- Life Coaching Accredited Online Course 00:20:00 Final Exam Final Exam- Life Coaching Accredited Online Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Register on the Healthy Woman in 30 days today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Healthy Woman in 30 days is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Healthy Woman in 30 days Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Healthy Woman in 30 days, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Healthy Woman in 30 days What are the symptoms and what happens to menstruation in perimenopause 00:11:00 How Hormones Work and What Is Estrogen, Progesterone and Testosterone 00:12:00 4 Hormones That Cause Hormone Chaos 00:23:00 What Foods To Eat And Avoid, Why Diets Don't Work, Carb Cycle, Intermittent Fast 00:25:00 Herbs And Supplements For Hormone Health 00:20:00 How Sleep, Exercise, Stress and Lifestyle Affect Hormone Health 00:24:00 Additional Materials Additional Materials 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Do you suffer from panic attacks? Are you having a hard time or are you anxious most of the time? Then worry no more! This course will teach you ways on how to handle panic attacks and help people who are suffering from this disorder to get rid of it. Description: A panic attack is a mental issue which should be dealt with consideration and appropriate therapies. Panic attacks can become a minor mental issue to the long-term physical ailment. In this course, you will know about panic attacks and how it can be prevented. You will know the symptoms of panic attacks to avoid a more complicated condition that may cause greater damage. You will also be taught about cognitive behaviour therapy and learn what relaxation techniques should be used when panic attacks occur and learn how to control panic attacks. Who is the course for? Professionals or doctors who help their clients be free from panic attacks People who are suffering from panic attacks or disorder Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Panic Attack Management course is a useful qualification to possess, and would be beneficial for the following careers: Counsellors Health Practitioners Life Coaches Mentors Psychologists Therapists Pharmacist. Panic Attack Management Course Why to Panic Attacks 00:15:00 Symptoms of Panic Attacks 00:15:00 Types of Panic Attacks 00:30:00 Diagnosing Panic Attacks 00:30:00 Importance of Medication in Panic Attack Treatment 00:15:00 Cognitive Therapy 00:30:00 Relaxation Therapies for Panic Control 00:30:00 Wrapping up 00:15:00 Mock Exam Mock Exam- Panic Attack Management Course 00:20:00 Final Exam Final Exam- Panic Attack Management Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Navigate organizational change with confidence through our Change Management Course. Learn proven strategies to effectively lead teams through transitions, mitigate resistance, and drive successful outcomes. Gain the skills to adapt to change and thrive in dynamic environments. Enroll now to become a change management expert and guide your organization to success.
The Lone Worker Safety & Protection course is designed to provide essential knowledge and skills for individuals who work alone or in isolated environments. Participants will learn about the laws and regulations related to lone working, conduct risk assessments, implement safe working systems, handle conflict situations, and ensure their physical and mental well-being. Additionally, the course covers first aid and workplace safety measures for lone workers. Learning Outcomes: Understand the principles and importance of lone worker safety in various work settings. Familiarize with the relevant laws and regulations pertaining to lone working and safety requirements. Conduct effective risk assessments to identify potential hazards and develop appropriate control measures. Implement safe working systems and protocols to minimize risks and ensure the well-being of lone workers. Learn conflict avoidance techniques and resolution strategies to handle challenging situations. Develop skills for reporting and recording incidents accurately and promptly. Promote physical and mental well-being among lone workers, including stress management and self-care practices. Gain knowledge of first aid techniques and workplace safety measures tailored for lone workers. Why buy this Lone Worker Safety & Protection? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Lone Worker Safety & Protection there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals working in occupations that involve solo or isolated tasks, such as delivery drivers, security guards, or remote workers. Employers and managers responsible for the safety of lone workers in their organization. Health and safety professionals seeking to enhance their expertise in lone worker safety. Anyone interested in understanding the challenges and safety considerations of lone working. Prerequisites This Lone Worker Safety & Protection does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Lone Worker Safety & Protection was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Health and Safety Officer: Specialize in ensuring the safety of workers, including lone workers, within organizations. Security Manager: Oversee security protocols and measures for lone workers and the broader workforce. Occupational Health Specialist: Focus on promoting well-being and safety in various work environments, including lone working settings. Risk Assessment Specialist: Conduct risk assessments and develop safety strategies for lone worker protection. Health and Safety Consultant: Provide expert advice on lone worker safety and compliance to different businesses. Course Curriculum Module 01: Basics of Lone Working Basics of Lone Working 00:17:00 Module 02: Lone Worker's Safety Laws Lone Worker's Safety Laws 00:22:00 Module 03: Risk Assessment Risk Assessment 00:22:00 Module 04: Safe Working System for Lone Working Safe Working System for Lone Working 00:23:00 Module 05: Conflict Avoidance and Resolution Conflict Avoidance and Resolution 00:20:00 Module 06: Reporting and Recording Incidents Reporting and Recording Incidents 00:18:00 Module 07: Physical and Mental Well-being Physical and Mental Well-being 00:19:00 Module 08: First Aid and Workplace Safety for Lone Workers First Aid and Workplace Safety for Lone Workers 00:11:00 Assignment Assignment - Lone Worker Safety & Protection 00:00:00
Start your journey towards restorative, rejuvenating nights with our 'Overcome Insomnia and Sleep Better' course. In the first module, a captivating Introduction unfolds, setting the stage for a transformative exploration of sleep. As you delve into Module 02, 'Understanding Sleep,' immerse yourself in a comprehensive 28-minute session unraveling the mysteries of the sleep cycle. Navigate through the intricacies of Module 03, where the Drive for Deep Sleep is demystified in just 8 minutes, offering you the keys to unlock profound rest. From understanding your Body Clock and Sleep Schedule in Module 04 to creating a tranquil Buffer Zone in Module 06, each module is a carefully crafted step towards peaceful slumber. Dive into the art of Quiet Your Mind in Module 05, master relaxation techniques in Modules 07 to 11, and learn to think like a good sleeper in Module 12. This course is not just a guide; it's a poetic journey to help you overcome insomnia, ensuring restful nights become your reality. Learning Outcomes Grasp a comprehensive understanding of the intricacies of the sleep cycle. Cultivate techniques to drive towards deep and restorative sleep. Align your Body Clock and Sleep Schedule for optimal sleep quality. Master the art of quieting the mind and creating a tranquil Buffer Zone. Acquire a repertoire of relaxation exercises, from abdominal breathing to imagery, fostering a sleep-friendly mindset. Why choose this Overcome Insomnia and Sleep Better course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Overcome Insomnia and Sleep Better course for? Individuals struggling with insomnia and seeking practical solutions. Students and professionals experiencing sleep disturbances due to stress. Anyone looking to enhance their overall well-being through improved sleep. Individuals interested in natural, non-pharmaceutical approaches to sleep improvement. Shift workers aiming to regulate their sleep patterns for better quality rest. Career path Sleep Consultant: £25,000 - £40,000 Wellness Coach: £30,000 - £45,000 Health Educator: £28,000 - £50,000 Mindfulness Instructor: £25,000 - £45,000 Holistic Sleep Therapist: £35,000 - £60,000 Sleep Educator: £30,000 - £50,000 Prerequisites This Overcome Insomnia and Sleep Better does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Overcome Insomnia and Sleep Better was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Overcome Insomnia and Sleep Better Module 01: Introduction 00:06:00 Module 02: Understanding Sleep 00:28:00 Module 03: Drive for Deep Sleep 00:08:00 Module 04: Body Clock and Sleep Schedule 00:06:00 Module 05: Quiet Your Mind 00:09:00 Module 06: Creating Buffer Zone 00:12:00 Module 07: Relaxation Exercises 00:02:00 Module 08: Abdominal Breathing 00:05:00 Module 09: Progressive Muscle Relaxation 00:06:00 Module 10: Cue Controlled Relaxation 00:02:00 Module 11: Imagery or Visualization 00:04:00 Module 12: Think like a Good Sleeper 00:09:00 Module 13: Focus on Your Day 00:12:00 Module 14: Conclusion 00:01:00