65616 Courses

Level 5 Certificate in Cleaning Overview In order to maintain a clean and healthy living environment, cleaning is an integral part of our everyday life. However, cleaning needs a certain set of abilities and knowledge, and it can be a difficult and time-consuming task. This is where the Level 5 Certificate in Cleaning comes in handy. After finishing this course, you will have an in-depth knowledge of the cleaning sector and know how to successfully and efficiently offer high-quality cleaning services. The 17 modules in the course cover every facet of cleaning, from basic housekeeping to cleaning offices and commercial kitchens to cleaning exterior surfaces and spaces. Every module aims to equip you with the necessary information and abilities to thrive in the cleaning sector. Additionally, you will learn about keyholding, chemical safety, and cleaner alarm codes-all of which are critical knowledge for any professional cleaner. The course covers effective cleaning techniques in addition to staff management, staff startup, marketing, advertising, and sales. Using this all-inclusive strategy guarantees that you possess not just the ability to deliver high-quality cleaning services but also the know-how and abilities to manage a profitable cleaning company. Learning Outcome Familiarise with the cleaning job Understand the diversity of cleaning jobs Gain in-depth knowledge of cleaning equipment, products and clothing Deepen your understanding of house cleaning How Much Do Cleaners Earn? Senior - £25,000 (Apprx.) Average - £20,000 (Apprx.) Starting - £17,000 (Apprx.) Requirement Our Level 5 Certificate in Cleaning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Level 5 Certificate in Cleaning Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:16:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:23:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:21:00 Module 04: House Cleaning House Cleaning 00:20:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 07: Office Cleaning Office Cleaning 00:17:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:18:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:19:00 Module 13: Customer Satisfaction Customer Satisfaction 00:20:00 Module 14: Management of Staff Management of Staff 00:19:00 Module 15: Marketing, Advertising and Sales Marketing, Advertising and Sales 00:21:00 Module 16: Expansion Management Expansion Management 00:15:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:21:00

Level 3 HACCP Training Overview Ensuring the consumer is protected from potential contamination at every stage of the food management or catering process is crucial. Fulfilling the requirements for HACCP (Hazard Analysis and Critical Control Points) accreditation and training will demonstrate your ability to handle this and your concern for your clients. The purpose of this more advanced Level 3 HACCP Training is to walk senior employees through the fundamentals of HACCP. This will make it possible for managers and supervisors in charge of food safety to implement HACCP plans at work and establish food safety laws for the property. They'll be able to make sure that other staff members are similarly qualified and equipped to follow HACCP regulations. You will be completely knowledgeable about HACCP concepts and know how to use them in your business by the end of the course. Additionally, you will discover how to prevent food supply chain contamination and the spread of microorganisms. Why You Should Choose Level 3 HACCP Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 3 HACCP Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 3 HACCP Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01: An Introduction to HACCP An Introduction to HACCP 00:15:00 Module 02: HACCP and Food Safety Legislation HACCP and Food Safety Legislation 00:25:00 Module 03: Food Safety Hazards Food Safety Hazards 01:00:00 Module 04: Planning a HACCP System Planning a HACCP System 00:40:00 Module 05: Creating the HACCP System Creating the HACCP System 00:20:00 Module 06: Principle 1 - Hazard Analysis Principle 1 - Hazard Analysis 00:15:00 Module 07: Principle 2 - Critical Control Points Principle 2 - Critical Control Points 00:12:00 Module 08: Principle 3 - Critical Limits Principle 3 - Critical Limits 00:20:00 Module 09: Principle 4 - Monitoring Critical Control Points Principle 4 - Monitoring Critical Control Points 00:20:00 Module 10: Principle 5 - Corrective Action Principle 5 - Corrective Action 00:25:00 Module 11: Principle 6 - Verification of the HACCP System Principle 6 - Verification of the HACCP System 00:30:00 Module 12: Principle 7 - Documentation Principle 7 - Documentation 00:16:00 Module 13: Implementing the HACCP System Implementing the HACCP System 00:12:00 Module 14: HACCP Alternatives HACCP Alternatives 00:15:00

120 hours TEFL (TESOL) Masterclass Overview It might be challenging for non-native English speakers to learn how to speak the language. However, individuals can get past this challenge with the correct direction and instruction. Therefore, you need to be able to mentor them if you want to teach English. The 120-hour TEFL (TESOL) Masterclass course will provide you the tools you need to be a successful English teacher. You will receive an overview of how to gain the necessary information for teaching the English language in this 120-hour TEFL (TESOL) Masterclass course. You may master vocabulary and grammar related to the English language from this course. Additionally, you will get the opportunity to hone the abilities needed to instruct English speaking, writing, and listening. In addition, it will walk you through lesson planning, teaching strategies, and the creation of course materials. So, enrol for this course to gain the essential abilities to flourish as an English teacher and boost your employability. Get a CPD, or certificate of achievement, as well; it will improve your résumé. Why You Should Choose 120 hours TEFL (TESOL) Masterclass Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? 120 hours TEFL (TESOL) Masterclass is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our 120 hours TEFL (TESOL) Masterclass is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. 120 hours TEFL (TESOL) Masterclass Module 01: Introduction to English Language Teaching & Learning Introduction to English Language Teaching & Learning 00:13:00 Module 02: Linguistics Linguistics 00:42:00 Module 03: English Pronunciation English Pronunciation 00:29:00 Module 04: Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:34:00 Module 05: Language Teaching Methodologies Language Teaching Methodologies 00:22:00 Module 06: Teaching Receptive Skills: Reading Teaching Receptive Skills: Reading 00:17:00 Module 07: Teaching Productive Skills: Writing Teaching Productive Skills: Writing 00:15:00 Module 08: Teaching Receptive Skills: Listening Teaching Receptive Skills: Listening 00:16:00 Module 09: Teaching Productive Skills: Speaking Teaching Productive Skills: Speaking 00:14:00 Module 10: Lesson Planning and Creating Materials Lesson Planning and Creating Materials 00:27:00 Module 11: Use of Games and Activities Use of Games and Activities 00:13:00 Module 12: Technology in Second Language Teaching & Learning Technology in Second Language Teaching & Learning 00:20:00 Module 13: Classroom Management and Student Motivation Classroom Management and Student Motivation 00:35:00 Module 14: Teaching English: Situational Approach Teaching English: Situational Approach 00:34:00 Module 15: Professional Development and Employment Professional Development and Employment 00:27:00

SEN Teaching Assistant Overview Providing Special Educational Needs (SEN) pupils with adequate support in educational settings is the key challenge that the SEN Teaching Assistant course aims to address. Learners can positively influence the lives of students with SEN by gaining important knowledge and skills from this course. With the help of this course's extensive curriculum, students will be able to support diverse learners on a social and emotional level and provide an inclusive learning environment. The SEN Teaching Assistant course equips students with the knowledge and abilities to assist students with a variety of challenges while also providing a thorough grasp of SEN. Equipped with this knowledge, they can significantly impact the educational experience of kids with Special Educational Needs. Why You Should Choose SEN Teaching Assistant Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? SEN Teaching Assistant is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our SEN Teaching Assistant is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 : Special Education Needs (SEN) An Overview Special Education Needs (SEN) An Overview 00:08:00 Module 02 : SEN Support SEN Support 00:13:00 Module 03 : High Quality Teaching for Pupils with SEN High Quality Teaching for Pupils with SEN 00:09:00 Module 04 : SEN Teaching Methodologies SEN Teaching Methodologies 00:21:00 Module 05 : Communication and Interaction Communication and Interaction 00:16:00 Module 06 : Cognition and Learning Cognition and Learning 00:20:00 Module 07 : Social, Emotional and Mental Health Difficulties Social, Emotional and Mental Health Difficulties 00:12:00 Module 08 : Sensory or Physical Needs Sensory or Physical Needs 00:16:00 Module 09 : Working in Partnership Working in Partnership 00:08:00

Do you want to learn project management? Or do you want to improve your project management skill? This course will help you to learn the necessary project management skills. The course is designed for the leaders and managers to know the appropriate skills of project management. The success of a project depends on the successful management procedures of the project. The course will show you the right systems and tips for managing a project. Project management requires both education and technical skill along with the good ability of team work. In the course, you will learn how to perform an assessment, identify goals, requirements, planning tools, how to implement management tasks, etc. Finally, you will gain all the necessary information about a successful project management. Course Highlights Professional Project Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Project Management Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Project Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Professional Project Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Project Management Diploma - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Professional Project Management Diploma - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Key Concepts (I) FREE 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Project Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Professional Project Management Diploma 00:20:00 Final Exam Final Exam- Professional Project Management Diploma 00:20:00

Acupressure is a very effective method for detoxification & weight loss. Get an internationally recognised skill in Acupressure Therapy upon successful completion of this course. This is an internationally recognised skill in acupressure therapy. Besides the training videos, you can also visit the bonus content section. You can easily access the course manual, care charts, tools and techniques. You can use a visual guide to assist you throughout the training lessons. In addition, you will receive an international certificate in acupressure therapy. You can show this skill in your resume or on your website, which will be your marketing material! This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. Carb cycling helps people progressing in their diets and successfully losing weight. What you'll learn Learn how to defuse stress in the body with Acupressure by applying the 'Stress Management Technique' Learn how to rebalance the body's Hormone's with Acupressure by applying the 'Hormone Harmoniser Technique' Discover how to get your energy levels through the roof with Acupressure by applying the 'Energy Booster Technique' You'll also learn how to overcome Addictions and Detoxify the body with Acupressure by applying the 'Acupressure for Addictions & Acupressure for Detoxification Treatment Protocol and much, much more... Receive an Internationally Recognised Qualification in Acupressure Therapy. Obtain the title of title of 'Detoxifcation & Weight Loss Specialist' and be in a position to use this title on your website or any of your marketing material. Who is this Course for? ­­­­Anyone can take the course Requirements No prior experience required in Acupressure is necessary. You should be able to use a PC at a beginner level. Career Path After the completion of this course, you will be able to know the strategies and secrets of Diploma in Acupressure for Detoxification & Weight Loss. You will get all the essential skills for Acupressure, losing weight and detoxification, that will have a positive impact in your personal life. Loss of weight and detoxification will give you mental satisfaction. Ultimately, you will be able to have a sound health as well. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. Sign up today!!! Enrol NOW!!! Introduction Introduction FREE 00:02:00 Requirements Before Receiving Your Qualification FREE 00:01:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:01:00 Key Points to Remember 00:01:00 What are Meridians? What are Meridians? 00:01:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:01:00 Key Points to Remember 00:01:00 Essentials Before Getting Started 00:01:00 How to Begin and End an Acupressure Treatment 00:01:00 Stress Management Technique Thyroid Balancer 00:01:00 Adrenal Balancer 00:01:00 Cortisol Balancer 00:01:00 Digestive Balancer 00:01:00 Hormone Harmoniser Technique Hormone Harmoniser Technique 00:01:00 Acupressure for Counteracting Insomnia Acupressure for Counteracting Insomnia 00:01:00 Energy Booster Technique Points 1-4 Energy Booster Technique Point 1 00:01:00 Energy Booster Technique Point 2 00:01:00 Energy Booster Technique Point 3 00:01:00 Energy Booster Technique Point 4 00:02:00 Acupressure for Addictions Acupressure for Addictions Point Benefits 00:02:00 Acupressure for Addictions Point Locations 00:01:00 Acupressure for Addictions Treatment Protocol 00:02:00 Acupressure for Detoxification Acupressure for Detoxification Point Benefits 00:02:00 Acupressure for Detoxification Point Locations 00:01:00 Acupressure for Detoxification Treatment Protocol 00:02:00 Bonus Material - Downloads Bonus Material - Downloads 00:01:00 Resources Resources - Diploma in Acupressure for Detoxification & Weight Loss 00:00:00

Learn the psychology of addictive behaviour and understand addicted people's behaviour and psychology in the Alcohol and Drug Addiction Psychology course. The course starts by explaining the concepts and nature of addictions that will be further illustrated through the psychology of addictions. You will explore whether 'Genetics' plays a role in addictive behaviour or not. The course also focuses on the environmental factors that affect addiction. Next, the course discusses alcohol-based addictions where you will know the symptoms of Alcohol addiction, the techniques of diagnosing Alcohol Use Disorder (AUD) and available treatments for Alcohol addiction. The course explains both pharmacological and psychological treatment. In the psychological treatment session, you will know about therapy, counselling, CBT, REBT, etc. Finally, the course deals with the drug-related addictions and shows you the paths of recovery. What Will I Learn? Add the course accomplishment to their CV / Resume! Understand what 'drug' and 'alcohol' symptomatology and treatments are Use the knowledge from the course in their current work, study, career Have an ability to explain human behaviour related to 'addictions' Requirements Being able to access internet and Udemy online school Having an interest (or previous experience) related to 'addictions' and 'psychology' Who is the target audience? Anyone who wants to learn more about 'addictions' Anyone who is interested in human mind and behaviour Anyone who wants to understand 'psychology' behind 'addictions' Module: 01 01. Add Moral Model 00:06:00 02. Add Psychological Model 00:07:00 03. Add Medic Model 00:09:00 04. Add Socio-Cultural Model 00:05:00 05. Add Pharmacotherapy 00:03:00 Module: 02 06. Add Minnesota 00:04:00 07. Add Counsel Therapy 00:07:00 08. Add Harm Reduct 00:05:00 09. Add Treatment Practice 00:05:00 10. Add Policy Drugs 00:09:00 Module: 03 11. Add Community Reach 00:06:00 12. Add Alcohol Education 00:06:00 13. Add Workplace 00:05:00 14. Add Family Addiction 00:08:00 15. Add Let Go 00:05:00 16. Add Al-Anon 00:05:00 Module: 04 17. Add Intervention 00:05:00 18. Add Why Helper 00:03:00 19. Add Qualities 00:04:00 20. Add Art Accept 00:04:00 21. Add Counsel Skills 00:04:00

All businesses have a need to maintain good relationships with their customers. If the customers are not happy with the service a business is providing, they will not even blink before switching over to a competitor. That is why you need this Professional Diploma in Customer Relationship course in order to improve your business' customer service. This diploma level course will provide introductory chapters in order to explain why good customer relationship is important. Using this course you will be able to understand your customers, calculate a customer's lifetime value, how to keep them happy and much more. You will also learn about established ways of retaining your customers and loyalty marketing programs. Dealing with customer complaints and difficult customers will prove to be second nature after you complete this course. Utilizing the ideas explained you will also be able identify the seven deadly sins in customer service, and explore CRM programs. Overall, this course is bound to help you improve the customer service of your business and drive your profit margin upwards. Course Highlights Professional Diploma in Customer Relationship is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Relationship into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Relationship Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Relationship is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Relationship is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Customer Relationship Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Final Exam

Do you want to learn about the challenges and opportunities of modern human resources? Do you want to discover innovative approaches to hiring, training and developing talent to achieve companies and employees success? If yes, then enrol in this course and learn the basic management theory. Performance Management is not a company's way of employing 'micromanaging' methods that stunt the professional growth of its workers. But rather, it is a strategic way to ensuring the performance and effectiveness of an association. Whether at the organisational, departmental or employee level, the object of performance management is to make sure all business goals are being met satisfactorily. This course will help you Explore innovative concepts, best practices and strategies for procuring great talents, reducing employee turnover, promoting the personal & professional development of employees and retaining a high & diverse workforce. It will help you ensure a healthy environment that fosters well-being and fulfilment and encourages professional development. If you want to make sure all the business goals are being met satisfactorily, then acquire the practical skills of performance management in this course Course Highlights Performance Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Performance Management Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Performance Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Performance Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Performance Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Performance Management Diploma Module One - Getting Started FREE 00:30:00 Module Two - The Basics (I) FREE 01:00:00 Module Three - The Basics (II) 01:00:00 Module Four - Goal Setting 01:00:00 Module Five - Establishing Performance Goals 01:00:00 Module Six - 360 Degree Feedback 01:00:00 Module Seven - Competency Assessments 01:00:00 Module Eight - Kolb's Learning Cycle 01:00:00 Module Nine - Motivation 01:00:00 Module Ten - The Performance Journal 01:00:00 Module Eleven - Creating a Performance Plan 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Performance Management Diploma 00:20:00 Final Exam Final Exam- Performance Management Diploma 00:20:00

Deal with large numbers and key information in this Big Data Course Are interested in understanding and protecting big data? Do you want to utilize any data that have been presented to you to its full extent? This Innovative Course will solve all of your problems! Big data is a term that describes the large volume of data - both structured and unstructured - that inundates a business on a day-to-day basis. Interpreting data is of immense importance when you handle data. Only then you can fully use it to your business. At the same time when you use data online, there is always a chance that your data can be stolen. Learn how to protect your information in this data bundle course. Make your own database and reap its benefits. Since there are people who do not like to deal with database, scripts and all the technical parts, this hinders them to start learning because they already have the mindset that it is difficult. Understanding Big Data course will give you a clear perception on how to deal with large data and ways you can easily handle them. This course has multiple units designed to help your data managing skills. Course Highlights Understanding Big Data is an award winning and the best selling course that has been given the CPD Certification & CiQ accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Understanding Big Data into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Understanding Big Data Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Understanding Big Data is CPD certified and CiQ accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Understanding Big Data is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Understanding Big Data What Is Big Data? Hint: You're a Part of It Every Day FREE 01:00:00 Why Is Big Data Important? FREE 01:00:00 Why IBM for Big Data? 01:00:00 All About Hadoop: The Big Data Lingo Chapter 01:00:00 InfoSphere BigInsights: Analytics for Big Data at Rest 01:00:00 IBM InfoSphere Streams: Analytics for Big Data in Motion 01:00:00 Mock Exam Final Exam