Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.
This one-day workshop focuses on building a professional presentation from scratch, giving you essential hints and tips on how to utilise the key features of PowerPoint, including speaker notes, inserting charts, diagrams and pictures, and utilising slide transitions and animation. You will also learn about PowerPoint templates and themes to ensure your presentations have the best impact. This course will help participants: Using Slide Master Create a presentation using a template Insert slides and change the layout Manage slides and control formats Enhance slides using animation, pictures, charts and graphics Work with tables, rows, cells and columns Create and control paragraph lists Insert titles and labels Effectively use slide show controls and presenter view Print slides, handouts and notes 1 Introduction to PowerPoint Navigating the features Creating a simple presentation Inserting new slides and changing layouts Creating speaker notes 2 Using Layouts in Slide Master Editing templates in slide master Adding a design theme Adding transitions, pictures and logos Using Slide Show View 3 Drawing shapes and SmartArt Using Drawing Tool Formats Creating shapes Aligning shapes and stacking order Creating a cycle graphic Creating an organisation chart 4 Animation Visually enhancing slides with animation Using text and object animation Adding animation to lists Making animation work for you 5 Presenting Confidently running a presentation Using presenter view Using the slide show controls
A one-day/8 hour course, you will leave being aware of the main systems of a marine diesel engine. With a focus on prevention of breakdown at sea and having an ability to resolve defects which do not require workshop support. Course topics include: The four stroke cycle, Fuel, cooling and air systems, Engine electrical systems, Spares and tool requirements, Winterisation and servicing Course materials and tea and coffee are included in the price.
A practical ear care course for Healthcare Support Workers. Develop safe practice in ear irrigation (syringing) which attracts a high level of litigation.
Dive deep into the mesmerising world of scents with the 'Aromatherapy: The Healing Power of Scents Diploma'. Discover the intricate details of essential oils, their unique properties, and their role in promoting emotional and physical well-being. From mastering the art of blending to understanding the importance of ethical practices, this diploma provides a comprehensive insight. Moreover, for those with a keen business acumen, our modules on business strategies in this realm will guide you to confidently carve a niche in the market. Learning Outcomes Understand the foundational principles and history of aromatherapy. Identify various essential oils, their properties, and their uses in holistic healing. Develop proficiency in blending techniques, creating custom formulations for diverse needs. Recognise the importance of safety protocols and ethical considerations in aromatherapy practices. Grasp the nuances of aromatherapy applications for specific populations and its business aspects. Why buy this Aromatherapy: The Healing Power of Scents Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Aromatherapy: The Healing Power of Scents Diploma for? Individuals keen to explore holistic healing methods. Wellness enthusiasts desiring to incorporate aromatherapy into their practices. Aspiring aromatherapists aiming to gain a thorough grounding in the subject. Health professionals interested in broadening their therapeutic toolkit. Entrepreneurs eager to delve into the aromatherapy market. Career path Aromatherapist: £25,000 - £40,000 Wellness Coach incorporating Aromatherapy: £30,000 - £50,000 Aromatherapy Product Developer: £28,000 - £45,000 Aromatherapy Workshop Facilitator: £25,000 - £42,000 Aromatherapy Retail Specialist: £24,000 - £38,000 Prerequisites This Aromatherapy: The Healing Power of Scents Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Aromatherapy Introduction to Aromatherapy 00:17:00 Module 2: Essential Oils and Their Properties Essential Oils and Their Properties 00:16:00 Module 3: Aromatherapy Techniques and Applications Aromatherapy Techniques and Applications 00:16:00 Module 4: Common Aromatherapy Blends and Recipes Common Aromatherapy Blends and Recipes 00:18:00 Module 5: Blending Techniques and Custom Formulations Blending Techniques and Custom Formulations 00:17:00 Module 6: Emotional Well-being and Aromatherapy Emotional Well-being and Aromatherapy 00:11:00 Module 7: Physical Well-being and Aromatherapy Physical Well-being and Aromatherapy 00:13:00 Module 8: Safety and Ethical Practices in Aromatherapy Safety and Ethical Practices in Aromatherapy 00:18:00 Module 9: Aromatherapy for Special Populations Aromatherapy for Special Populations 00:17:00 Module 10: Business and Marketing in Aromatherapy Business and Marketing in Aromatherapy 00:14:00
Discover the art of crafting luxurious and eco-friendly soap and solid shampoo with the 'Soap and Solid Shampoo Making Diploma' course. From understanding soap making methods to creating your own solid shampoo, this comprehensive diploma empowers you with the skills to produce natural, high-quality products. Learn the secrets of rebatching soap to perfection and explore proper storage techniques for handmade bath products. Learning Outcomes: Gain insights into the world of soap making and solid shampoo creation. Explore various soap making methods, including cold process and melt-and-pour. Master the technique of rebatching soap to rectify mistakes and enhance quality. Learn to craft effective and environmentally-friendly solid shampoos. Understand the importance of ingredient selection and formulation. Develop the skills to create unique and appealing soap and shampoo designs. Discover storage methods to preserve the quality of your handmade products. Gain knowledge of ethical and sustainable practices in cosmetic crafting. Why buy this Soap and Solid Shampoo Making Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Soap and Solid Shampoo Making Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Soap and Solid Shampoo Making Diploma course is ideal for Individuals interested in learning the art of soap and solid shampoo making. Eco-conscious consumers looking to create their own natural beauty products. Creative minds seeking a unique and rewarding hobby. Entrepreneurs interested in starting their own handmade soap and shampoo business. Prerequisites This Soap and Solid Shampoo Making Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Handmade Soap Artisan - Average Earnings: Varies based on product sales and markets. Natural Beauty Product Entrepreneur - Average Earnings: Dependent on product demand and sales channels. Craft Fair Vendor - Average Earnings: Varies based on event success and product popularity. Online Shop Owner (Etsy, Website) - Average Earnings: Varies based on marketing efforts and customer base. Workshop Instructor (Teaching Soap Making) - Average Earnings: Varies based on class sizes and fees. Course Curriculum Soap and Solid Shampoo Making Diploma Course Overview 00:05:00 Introduction to Soap Making 00:30:00 Methods of Making Soap 01:00:00 Rebatch Soap to Fix Mistakes 00:45:00 How to Make Solid Shampoo 00:30:00 How to Store Handmade Bath Products 01:00:00 Mock Exam Mock Exam - Soap and Solid Shampoo Making Diploma 00:20:00 Final Exam Final Exam - Soap and Solid Shampoo Making Diploma 00:20:00
Let's dive into the enchanting world of candle crafting with the 'Candle Making Diploma' course. Have you ever been captivated by the glow of a handmade candle or intrigued by the artistry behind its creation? This comprehensive diploma course illuminates the fundamentals, guiding you through the essential steps of candle making. From the rudiments, you'll swiftly move to the finesse of moulded, dipped, and handmade candle varieties. It's not just an art, but you'll also imbibe the ethos of safety in this craft, ensuring that your creations are both beautiful and secure. As the cherry on top, should you wish to turn this passion into a profession, we've included modules on setting up a business and mastering marketing strategies. Learning Outcomes: Understand the foundational principles of candle making. Learn the sequential procedures involved in crafting candles. Differentiate and create various candle types, including moulded and dipped varieties. Master the art of crafting essential candle recipes. Embrace and implement safety measures in candle crafting. Acquire skills to adorn candles effectively. Gain insights into establishing a candle business and navigating successful marketing. Why buy this Candle Making Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Candle Making Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Candle Making Diploma course is ideal for Hobbyists eager to delve into the craft of candle making. Entrepreneurs seeking to launch a business in the candle industry. Artisans keen to expand their crafting skills. Individuals aiming to learn about effective marketing for niche products. Safety enthusiasts want to ensure secure crafting practices. Prerequisites This Candle Making Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Candle Making Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Candle Maker - Average salary range: £20,000 - £25,000 Per Annum Candle Business Owner - Average salary range: £30,000 - £60,000 (depending on business size) Per Annum Candle Decorator/Designer - Average salary range: £22,000 - £27,000 Per Annum Candle Workshop Instructor - Average salary range: £24,000 - £29,000 Per Annum Craft Product Marketer - Average salary range: £28,000 - £35,000 Per Annum Safety Compliance Officer (Craft Industry) - Average salary range: £32,000 - £38,000 Per Annum Course Curriculum Candle Making Diploma Basics of Candle Making 00:36:00 Steps of Candle Making 00:28:00 Handmade Candles 00:33:00 Moulded Candles 00:27:00 Dipped Candles 00:36:00 Basic Candle Recipes 00:18:00 Adapting Safety in Candle Making 00:24:00 Decorating 00:39:00 Setting Up a Business 00:18:00 Marketing Strategies 00:15:00 Assignment Assignment - Candle Making Diploma 00:00:00
ow would you like the folks you work with to describe you when you're not in the room? Like it or not, we all have a brand. We're all remembered and thought of based on the impressions we leave with those we share our working world with. That leaves each of us with a choice...do we want that brand to happen by chance, to hope for the best? OR. Do we want to explore our brand; define it and craft it? Do we want to get intentional about building ourselves a professional brand that is consistent and authentic.