39832 Courses

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Do you find yourself second-guessing your writing? Are you looking to impress with flawless communication? Whether you're writing an email, drafting a report, or crafting the next great novel, impeccable English is your key to success. Our English Grammar and Language: Spelling, Punctuation, and Grammar course is your perfect companion. According to Reed a Copywriter can earn from £28,000 to £33,000 in a year depending on qualification, experience, location and other factors. Enrol now in our English Grammar and Language: Spelling, Punctuation, and Grammar course and don't let grammatical errors hold you back. Empower yourself with the knowledge and skills to write confidently and correctly. Key Features This English Grammar and Language Course Includes: This English Grammar and Language Course is CPD Certified Free Certificate from Reed CIQ Approved English Grammar and Language Course Developed by Specialist Lifetime Access Course Curriculum English Grammar and Language Course: Module 1: Introduction to English Grammar Module 2: Essential Concepts in English Grammar Module 3: Understanding Sentences and Their Types in English Grammar Module 4: Exploring Voice, Tense, and Person in English Grammar Module 5: Investigating Questions in English Grammar Module 6: Punctuation and Capitalization in English Module 7: Spelling in the English Language Learning Outcomes This English Grammar and Language Course : Understand basic English Grammar terminology and sentence structure. Grasp foundational principles of English Grammar for effective communication. Identify and construct various sentence types in written communication. Analyse and apply nuances of voice, tense, and person. Formulate and analyse questions using appropriate grammatical structures. Apply correct punctuation and capitalization for clear written expression. Demonstrate proficiency in spelling through practical exercises. Identify and rectify common English Grammar mistakes for polished writing. CPD 10 CPD hours / points Accredited by CPD Quality Standards English Grammar and Language: Spelling, Punctuation, and Grammar 44:00 1: Module 1: Introduction to English Grammar 02:00 2: Module 2: Essential Concepts in English Grammar 07:00 3: Module 3: Understanding Sentences and Their Types in English Grammar 04:00 4: Module 4: Exploring Voice, Tense, and Person in English Grammar 02:00 5: Module 5: Investigating Questions in English Grammar 06:00 6: Module 6: Punctuation and Capitalization in English 11:00 7: Module 7: Spelling in the English Language 10:00 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This English Grammar and Language: Spelling, Punctuation, and Grammar course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of English Grammar and Language: Spelling, Punctuation, and Grammar. Moreover, this course is ideal for: Individuals seeking foundational English grammar knowledge. Students aiming to enhance written communication skills. Professionals desiring improved grammatical proficiency. Non-native English speakers striving for language refinement. Anyone preparing for exams requiring English language competency. Requirements There are no requirements needed to enrol into this English Grammar and Language: Spelling, Punctuation, and Grammarcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this English Grammar and Language: Spelling, Punctuation, and Grammar course. Career path After finishing this English Grammar and Language: Spelling, Punctuation, and Grammar course you will have multiple jobs waiting. Some of the Job sectors of English Grammar and Language: Spelling, Punctuation, and Grammar are: Content Writer - £20K to £35K/year English Language Teacher - £25K to £40K/year Proofreader - £18K to £30K/year Editor - £25K to £45K/year Copywriter - £22K to £40K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of successful marketing with our comprehensive course, "Marketing: Research, Branding, Advertising, and Pricing Strategies." From understanding the basics to mastering strategic marketing, this course covers it all. Explore essential topics like consumer behaviour, market segmentation, product life cycles, branding, pricing strategies, and digital marketing. Gain practical insights into advertising, sales promotion, personal selling, and public relations. Perfect for anyone looking to enhance their marketing skills and drive business success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Learners will gain a solid understanding of marketing fundamentals and the marketing process. They will explore the marketing environment and conduct marketing research to understand consumer and business buying behaviours. Students will learn how to segment markets and develop effective product strategies throughout the product life cycle. They will discover the essentials of branding and pricing strategies to position products competitively. The curriculum covers marketing channels, integrated marketing communications, and the importance of advertising and sales promotions. Personal selling, public relations, and direct and digital marketing are also key components. Finally, students will learn strategic marketing techniques to plan and execute comprehensive marketing campaigns effectively. This curriculum equips learners with practical skills and knowledge to thrive in various marketing roles. Course Curriculum: Module 01: Basics of Marketing Module 02: The Marketing Process Module 03: Marketing Environment Module 04: Marketing Research Module 05: Consumer Buying Behaviour Module 06: Business Markets and Buying Behaviour Module 07: Market Segmentations Module 08: Product Strategy Module 09: Product Life Cycle Module 10: Branding Strategy Module 11: Pricing Strategy Module 12: Marketing Channels Module 13: Integrated Marketing Communications Module 14: Advertising and Sales Promotion Module 15: Personal Selling and Public Relations Module 16: Direct and Digital Marketing Module 17: Strategic Marketing Learning Outcomes: Identify key elements in marketing research for strategic decision-making. Analyse consumer behaviour to enhance targeted marketing strategies effectively. Develop branding strategies aligned with product life cycle stages. Formulate competitive pricing strategies based on market segmentation analysis. Implement integrated marketing communications for effective brand promotion. Evaluate digital marketing channels for strategic marketing campaigns. CPD 10 CPD hours / points Accredited by CPD Quality Standards Marketing: Research, Branding, Advertising and Pricing Strategies 12:08:28 1: Module 01: Basics of Marketing 28:51 2: Module 02: The Marketing Process 35:55 3: Module 03: Marketing Environment 21:18 4: Module 04: Marketing Research 38:52 5: Module 05: Consumer Buying Behaviour 57:31 6: Module 06: Business Markets and Buying Behaviour 37:40 7: Module 07: Market Segmentations 39:53 8: Module 08: Product Strategy 43:21 9: Module 09: Product Life Cycle 23:49 10: Module 10: Branding Strategy 31:59 11: Module 11: Pricing Strategy 1:00:20 12: Module 12: Marketing Channels 53:31 13: Module 13: Integrated Marketing Communications 47:56 14: Module 14: Advertising and Sales Promotion 48:07 15: Module 15: Personal Selling and Public Relations 1:00:48 16: Module 16: Direct and Digital Marketing 47:06 17: Module 17: Strategic Marketing 50:31 18: CPD Certificate - Free 01:00 Who is this course for? Business professionals seeking advanced marketing knowledge. Marketing managers aim to refine strategic marketing approaches. Entrepreneurs interested in enhancing brand development strategies. Graduates pursuing careers in marketing or related fields. Anyone wanting to deepen their understanding of marketing principles. Career path Market Research Analyst Brand Manager Pricing Analyst Advertising Executive Digital Marketing Specialist Public Relations Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is aimed for people who are responsible for maintaining the quality of assessment within an organisation or assessment centre. You will be able to evaluate knowledge and develop an understanding of the concepts and methods that support internal quality assurance of assessment by completing this qualification. You'll also learn how to assess the work of a learning and development practitioner who is in charge of internal assessment quality assurance.So gear up and join up right away! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF). Description Learners must accomplish all 2 mandatory units to achieve a total credit of 12.From this course, you will: Maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment. Internally manage relevant information and improve the quality of assessment. Understand techniques and criteria for monitoring the quality of assessment internally. Acknowledge the context and principles of internal quality assurance. Plan the internal quality assurance of assessment Be able to evaluate requirements for information management, data protection and confidentiality. Qualification Purpose The goal of this Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) qualification is to certify competence in an occupational position to the relevant requirements. It is aimed at people who are responsible for maintaining and improving assessment quality within an organisation or assessment centre. Progression Successful learners can progress to other qualifications such as: Focus Award Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice (RQF) Focus Award Level 4 Diploma in Learning and Development (RQF) Who is this course for? The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is designed for people who desire to work as quality assurance employees. Individuals who want to get a sought-after assessment certificate, as well as the necessary knowledge and understanding required of quality assurance employees, will profit from this excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 120 hours.Guided Learning HoursThese hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification is 90. Method of Assessment: The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) certification, you would be eligible to function as a competent professional as: Professional EQA Professional IQA Practitioner Course Curriculum 20 sections • 45 lectures • 10:50:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Getting Started - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Self-Assessment Grid: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •Guidance For Achieving Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit: 00:25:00 •Assessment Plan: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:15:00 •Key Concepts and Principles of IQA: 00:20:00 •Planning IQA Activities: 00:20:00 •Standardising Assessment and IQA Practice: 00:10:00 •IQA Records: 00:10:00 •Making IQA Decisions and Providing Feedback: 00:20:00 •Evaluating IQA Practice, and Continuing Professional Development: 00:05:00 •IQA Roles and Responsibilities: 00:05:00 •Quality Assurance Cycle: 00:10:00 •Table of Example IQA Records: 00:05:00 •Managing Risks: 00:05:00 •Equality and Diversity, and The Equality Act 2010: 00:10:00 •Equality and Diversity - Glossary of Terms: 00:15:00 •Templates - A full set of IQA Plans and Records: 00:00:00 •A full set of completed examples of IQA Plans and Records: 00:20:00 •Template - Standardisation Record for Assessed Work: 00:00:00 •Completed Example of a Standardisation Record for Assessed Work: 00:05:00 •Template - Personal Development Plan: 00:00:00 •Completed Example of a Personal Development Plan: 00:05:00 •Template - Continuing Professional Development Record: 00:00:00 •Completed Example of a Continuing Professional (CPD) Development Record: 00:05:00 •Template - Reflective Learning Journal: 00:00:00 •Completed Example of a Reflective Learning Journal (RLJ): 00:05:00 •Preparing for an EQA Visit: 00:10:00 •Checklist for Equality and Diversity: 00:10:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:40:00 •Key Concepts and Principles of IQA: 00:55:00 •Planning IQA Activities: 00:50:00 •Standardising Assessment and IQA Practice: 00:50:00 •IQA Records: 00:50:00 •Making IQA Decisions and Providing Feedback: 01:15:00 •Evaluating IQA practice, and Continuing Professional Development: 01:15:00 •Self-Assessment Grid: Internally Assure The Quality Of Assessment: 00:00:00 •Guidance For Achieving The Internally Assure The Quality Of Assessment Unit: 00:20:00 •Assessment Plan: Internally Assure The Quality Of Assessment: 00:00:00 •Observation And Question Checklist For IQA Unit Two: Internally Assure The Quality Of Assessment: 00:00:00 •Assessment - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Submit Your Assignments: 00:00:00 •Resubmit Your Assignments - Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF): 00:00:00

Course Overview: Embark on an exhilarating journey into modern web designing with our captivating Counselling Course - Modern Web Designing - Level 2. This course presents an invaluable opportunity to explore the latest techniques and trends in web design, providing you with the skills to create visually stunning and user-friendly websites that captivate audiences.The Modern Web Designing - Level 2 course is meticulously designed to equip learners with a profound understanding of contemporary web design. It dives deep into essential components, ranging from the foundational pillars of HTML and CSS to the flexible utilities of Bootstrap, culminating in creating engaging landing pages and professional business sites. Enrol today and unlock your potential in the exciting world of modern web design. Key Features of the Course: CPD Certificate: Upon completing this course, you will receive a Continuing Professional Development (CPD) certificate, adding a valuable credential to your portfolio. 24/7 Learning Assistance: We will be available round the clock to provide comprehensive learning support, ensuring your success throughout the course. Who is This Course For? This course is tailored for individuals passionate about web design and those seeking to enhance their knowledge in this field. Whether you are a freelancer, entrepreneur, or aspiring web designer, this course will give you the essential skills and knowledge to excel in modern web design. What You Will Learn: In this comprehensive Counselling Course - Modern Web Designing - Level 2, you will undergo a transformative journey to become a skilled web designer. Starting with the fundamentals of HTML and CSS, you will learn to create and structure web pages, manipulate text and images, and create hyperlinks for seamless navigation. Building on this foundation, you will delve deeper into CSS, mastering the art of styling web pages with colours, borders, fonts, and backgrounds. You will also gain expertise in positioning, padding, and margin to achieve precise layout control. The course then introduces you to Bootstrap, a widely-used framework that enhances your design process. You will learn to install and utilise Bootstrap, harnessing its grid system to create responsive layouts adaptable to various screen sizes. Furthermore, you will incorporate interactive elements like images and buttons into your web pages using Bootstrap. As the course progresses, you will focus on creating specific types of websites. You will learn to design compelling landing pages that entice visitors and drive action. Techniques for showcasing key information, incorporating eye-catching images, and collecting user data through opt-in forms will be explored. Additionally, you will master the creation of business websites, implementing advanced techniques such as fancy fonts, dynamic carousels, Google Maps integration, and Font Awesome icons. Why Enrol in This Course: Top Reviewed Course: Our Counselling Course - Modern Web Designing - Level 2, has garnered rave reviews from learners worldwide, attesting to its effectiveness in delivering helpful and actionable knowledge. Recently Updated: This course has been meticulously updated to incorporate the latest trends, techniques, and best practices in modern web designing, ensuring you receive the most relevant and up-to-date training. Trending Skill: Web design is a highly sought-after skill in the digital era, with a growing demand for talented designers who can create captivating online experiences. By mastering this skill, you will be a valuable asset in the job market. Requirements: To enrol in this course, you only need a basic understanding of computer operations and access to a computer with an internet connection. No prior experience in web design is required. Career Path: Upon completing this course, you can pursue various rewarding careers in the field of web design, including: Web Designer - Average UK Salary: £30,000 to £45,000 Front-end Developer - Average UK Salary: £25,000 to £50,000 UI/UX Designer - Average UK Salary: £35,000 to £55,000 Freelance Web Designer - Average UK Salary: £200 to £400 Digital Agency Designer - Average UK Salary: £25,000 to £40,000 E-commerce Website Designer - Average UK Salary: £30,000 to £45,000 Graphic Designer - Average UK Salary: £20,000 to £35,000 Certification: Upon completing this course, you will receive a CPD certificate, demonstrating your proficiency in modern web design. This certificate will testify to your skills and enhance your credibility in the field. Don't miss out on this exciting opportunity to master the art of modern web design. Enrol in our Counselling Course - Modern Web Designing - Level 2 today and unlock your potential in the captivating world of web design. Course Curriculum 8 sections • 66 lectures • 08:06:00 total length •1.1 Intro: 00:03:00 •1.2 Install the Tools and Get Started: 00:05:00 •2.1 Intro to HTML: 00:01:00 •2.2 What is HTML: 00:11:00 •2.3 Start a New HTML File & Use Tags: 00:12:00 •2.4 Header Tags: 00:05:00 •2.5 Edit Text: 00:09:00 •2.6 Links: 00:09:00 •2.7 Images: 00:10:00 •2.8 Lists: 00:04:00 •2.9 Challenge 1: 00:16:00 •2.10 HTML Outro: 00:01:00 •3.1 CSS Intro: 00:04:00 •3.2 Add CSS Styles: 00:16:00 •3.3 Classes and IDs: 00:07:00 •3.4 Borders: 00:06:00 •3.5 Sizing: 00:04:00 •3.6 Padding and Margin: 00:07:00 •3.7 Text Styles: 00:04:00 •3.8 DIVs: 00:08:00 •3.9 Postioning: 00:08:00 •3.10 Hover: 00:03:00 •3.11 Easily Center Elements: 00:02:00 •3.12 Fonts: 00:06:00 •3.13 Challenge: 00:23:00 •3.14 CSS Outro: 00:01:00 •4.1 Intro to Bootstrap: 00:02:00 •4.2 Install Bootstrap: 00:10:00 •4.3 Indenting and Containers: 00:07:00 •4.4 The Grid System: 00:16:00 •4.5 Images: 00:07:00 •4.6 Buttons: 00:06:00 •4.7 Challenge 3: 00:11:00 •4.8 Bootstrap Outro: 00:01:00 •5.1 Landing Page Intro: 00:01:00 •5.2 Sketch Your Landing Page: 00:05:00 •5.3 The Top Section: 00:16:00 •5.4 Polish the Top Section: 00:06:00 •5.5 Adding Images: 00:11:00 •5.6 The Main Points Section: 00:14:00 •5.7 Collecting Emails With an Opt-In Form: 00:11:00 •5.8 Challenge 4: 00:03:00 •5.9 Landing Page Outro: 00:02:00 •6.1 Business Site Intro: 00:01:00 •6.2 Sketch Up: 00:03:00 •6.3 Using Fancy Font Logo: 00:07:00 •6.4 Carousel Basics: 00:10:00 •6.5 Carousel Extras: 00:09:00 •6.6 Text on Images: 00:15:00 •6.7 Phone Number Icon: 00:04:00 •6.8 Google Maps: 00:13:00 •6.9 Font Awesome: 00:09:00 •6.10 Challenge 4: 00:08:00 •6.11 Business Site Outro: 00:01:00 •7.1 Intro: 00:01:00 •7.2 Portfolio Sketch: 00:08:00 •7.3 Jumbotron: 00:10:00 •7.4 Nav Bar: 00:24:00 •7.5 Panels: 00:11:00 •7.6 Challenge 5: 00:13:00 •7.7 Portfolio Outre: 00:01:00 •8.1 Hosting: 00:01:00 •8.2 Bluehost: 00:06:00 •8.3 Uploading: 00:05:00 •8.4 Tips: 00:11:00 •8.5 Hosting Outro: 00:01:00

Explore the intricacies of child psychology with our Level 3 Diploma program. Gain comprehensive insights into child development, behavior, and mental health. Enroll now to unlock a deeper understanding of children's minds and equip yourself for a rewarding career in psychology and childcare.

Scientific information demonstrates that workplace safety and efficiency are paramount. Enrol in our PUWER course and delve into comprehensive modules covering essential aspects of work equipment regulations, selection, functionality, inspection, and maintenance. Equip yourself with the knowledge to ensure the highest standards of safety and compliance.

This bundle course has been specially designed to equip our learners with a more in-depth understanding of lettings negotiating by providing them with essential functional maths skills required for this role. By combining these related courses, learners will be able to apply their practical knowledge in the real world, to take their professionalism to the next level. Take steps to become a certified lettings negotiator and be equipped with the skills and practical knowledge to advise clients and support landlords in renting their properties with the Lettings negotiator Diploma. This beginners training program is designed to provide an insight into lettings management, exploring the role of a lettings negotiator and lettings agent in detail. You will learn about the different types of agents, how to carry out a property valuation, build a relationship with clients and much more. Possessing excellent maths skills is essential for anyone who wishes to work in the property market. The Functional Maths Training Course is designed to provide aspiring lettings negotiators with the necessary skills to master everyday maths problems related to lettings management. You will learn how to calculate overall profit and loss, develop crucial problem-solving skills and gain confidence in working with decimals, fractions and percentages. This training program includes practical exercises that can be applied in real-world scenarios and is an opportunity to learn valuable transferable skills. Learning Outcomes: Learn the fundamental principles and practices of lettings management Familiarise with the lettings agency agreements guideline Understand the differences between a lettings agent and estate agent Explore the day-to-day role and responsibilities of a lettings agent Develop a solid understanding of the property valuation process Gain advanced knowledge of functional maths and apply your new skills to everyday situations Develop your skills in logical thinking and problem-solving Learn how to work with decimals, percentages, fractions and much more Gain a solid understanding of ratios and proportion through practical exercises Understand how to calculate overall profit and loss Who is This Course for? This bundle course is ideal for aspiring lettings negotiators, or lettings agents who are new to the field and wish to gain the relevant skills and knowledge to take their career to the next level. This course is also ideal for anyone who works in the real estate industry and wishes to develop their skills in everyday maths. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path This bundle course is the ultimate package training certification for those who are interested in a career in property. On successful completion, you will have the opportunity to work in a wide range of related industries, in roles such as: Lettings Negotiator Lettings Agent Manager Estate Agent or Lettings Manager Course Curriculum **Letting Agent** Lettings Management Introduction to Lettings Management 00:20:00 Necessary Documents for Lettings Management 01:30:00 Lettings Agency Agreements Guideline 00:15:00 Types of Agents 00:15:00 Knowing Your Clients 00:30:00 Lettings Management Agent Services 00:20:00 Property Valuation 00:30:00 Property Negotiation 00:30:00 Property Management 00:30:00 Lettings Management Laws 00:30:00 Letting Agent Code of Practice Introduction to Letting Agent Code of Practice 00:20:00 Overarching Standards of Practice 00:30:00 Lettings 00:30:00 Management and Maintenance 00:20:00 Ending the Tenancy and Communications & Resolving Complaints 00:15:00 Arrangements 00:15:00 Being a Lettings Negotiator Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Legal System & Lettings Management UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Title & Registration 00:15:00 Finance in Lettings Management 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 **Functional Skills (Maths)** Integers ( Directed Numbers) Lecture 1 Introduction 00:02:00 Lecture 2 Multiplying any digit number by 11, 22, and 33 00:09:00 Lecture 3 Integers and ordering of integers 00:06:00 Lecture 4 Addition and Subtractions of Integers 00:07:00 Lecture 5 Operations on Integers 00:04:00 Lecture 6 Multiplication and Division of Integers 00:04:00 Lecture 7 Powers of Integers (Exponents) 00:04:00 Factors and Multiples Lecture 8 Complete knowledge about factors and multiples 00:06:00 Lecture 9 Divisibility tests for 2,3,4,5,6 00:07:00 Lecture 10 Divisibility rules 7,8,9,10,11 00:06:00 Lecture 11 Prime Factorization 00:06:00 Lecture 12 Highest Common Factor HCF 00:10:00 Lecture 13 Least Common Multiple LCM 00:16:00 Lecture 14 Relation between LCM and HCF 00:04:00 Fractions Lecture 15 Classification of Fractions 00:04:00 Lecture 16 Convert mixed to improper and improper to mixed fractions 00:03:00 Lecture 17 Equivalent Fraction 00:04:00 Lecture 18 Comparing Fractions after converting to like fractions 00:09:00 Lecture 19 Reducing a fraction to lowest term 00:04:00 Lecture 20 Addition and subtraction OF fractions 00:08:00 Lecture 21 Multiplication and division of fractions 00:11:00 Lecture 22 Word problems on fractions 00:16:00 Simplification Rule : BODMAS Lecture 23 BODMAS and rules to remove brackets 00:03:00 Lecture 24 Simplify expressions using BODMAS rules 00:05:00 Lecture 25 Simplify expressions involving fractions using BODMAS 00:07:00 Decimal numbers Lecture 26 Decimal numbers in relation to fractions 00:08:00 Lecture 27 Like and unlike Decimals 00:05:00 Lecture 28 Ordering of Decimal numbers 00:10:00 Lecture 29 Addition and subtraction of Decimal 00:07:00 Lecture 30 Multiplication of Decimal 00:03:00 Lecture 31 Division of Decimal 00:05:00 Rational Numbers Lecture 32 Rational number 00:02:00 Lecture 33 Representation of Rational Numbers on Number line 00:04:00 Lecture 34 Determining which fraction is terminating or non terminating 00:05:00 Lecture 35 shortcut method of writing decimal expansion of fraction to decimal 00:08:00 Approximation Lecture 36 Rounding to whole number 00:06:00 Lecture 37 Rounding to required number of decimals (1 d.p. ) 00:05:00 Lecture 38 rounding to significant digits 00:07:00 Lecture 39 Practice question on three methods of approximation 00:05:00 Estimation and Scientific Notation or Standard form Lecture 40 Estimation 00:05:00 Lecture 41 Scientific Notation 00:07:00 Lecture 42 Operation on numbers when they are in scientific notation 00:06:00 Percentage Lecture 43 Percentage to fraction and fraction to percentage 00:06:00 Lecture 44 Percentage of a quantity and conversation to decimal 00:06:00 Lecture 45 Expressing one quantity as percentage of another quantity 00:06:00 Lecture 46 Finding increase decrease percent 00:05:00 Lecture 47 Uses of percentages-Word Problems 00:09:00 Ratio and Proportion Lecture 48 Ratio- How to express as simple ratio 00:09:00 Lecture 49 How to compare Ratios 00:04:00 Lecture 50 Word problems on finding ratios 00:07:00 Lecture 51 To divide a given quantity into a given Ratio 00:11:00 Lecture 52 Proportion 00:04:00 Lecture 53 Practice problems on Proportion 00:06:00 Lecture 54 Continued proportion 00:06:00 Unitary Method and its Applications Lecture 55 Direct Variation ( or proportion) 00:04:00 Lecture 56 Problems based on Direct proportion 00:10:00 Lecture 57 Inverse Variation ( or proportion) 00:10:00 Lecture 58 Multiple Ratios 00:10:00 Profit , Loss, discount and Tax Lecture 59 Basics - Profit and Loss 00:04:00 Lecture 60 More practice problems on Profit & Loss 00:06:00 Lecture 61 Selling price formula and Problems 00:04:00 Lecture 62 Cost price formula and Problems 00:03:00 Lecture 63 Higher problems on Profit and Loss 00:08:00 Lecture 64 Basics - Discount 00:05:00 Lecture 65 Practice problems on Discount 00:04:00 Lecture 66 Tax 00:06:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Anti-Social Behaviour (ASB) Awareness Course provides a thorough understanding of ASB types, family influences, and prevention strategies. Suitable for HR professionals, managers, social workers, and concerned individuals, it offers CPD certification and accessible learning materials.

Internal Audit Skills Training Course is suitable for anyone aspiring to start working in internal audit. This course will also help anyone looking to learn in-depth about the responsibilities of an internal auditor at work. You can add this qualification to your CV. You'll be able to download your certificate instantly without any cost after completing the Internal Auditor Course. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size modules for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Who is this Internal Auditor Course for? Internal Auditor Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Internal Auditor Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This Course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Mastering the Five Levels of Audit Skills Module 01: How to Get the Most from This Course 00:35:00 Module 02: Techniques for Planning Useful Audits 00:30:00 Module 03: Techniques for Detailed Risk and Control Assessment 00:40:00 Module 04: Testing and Sampling Techniques 00:30:00 Module 05: Documentation and Issue Development 00:40:00 Module 06: Core Competencies You Need as an Auditor 00:30:00 Module 07: Techniques for Managing the Audit Team 00:30:00 Module 08: Techniques for Managing the Constituent Relationship 00:40:00 Module 09: Auditing 00:05:00 Module 10: Internal Audit 00:05:00 Module 11: The Audit 00:05:00 Module 12: Audit Checklist 00:05:00 Module 13: Conducting an Audit 00:05:00 Module 14: Noncompliance and Corrective Action 00:05:00 Module 15: Audit Closing 00:05:00 Mock Exam Mock Exam - Internal Audit Skills Training Course 00:20:00 Final Exam Final Exam - Internal Audit Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00