Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style. Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.
Leading end-to-end sales interaction with customers and managing sales internally within an organisation.
This Certificate in Understanding Autism allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Certificate in Understanding Autism course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Certificate in Understanding Autism course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose The Understanding Autism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Understanding Autism course. 24/7 support via live chat, phone call or email. ***Courses are included in this Certificate in Understanding Autism Bundle course Course 01: Certificate in Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Level 3 Award in Childcare and Education Course Course 07: Level 4 Child Care and Development Course Course 08: Level 4 Diploma in Child Psychology Course Course 09: Level 1 Award in Working with Children Course 10: Level 2 Certificate in Behaviour that Challenges in Children ***Other Benefits of Certificate in Understanding Autism Bundle course Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Understanding Autism course] Detailed course curriculum of the Certificate in Understanding Autism Course - [ Bundle Course 01] ***Certificate in Understanding Autism*** Module 1: Autism in Context The Historical Context of Autism The Diagnosis and Characteristics of Autism The Legislative Framework Applicable to Autism How Autism is Represented in Society Module 2: Positive Behavioural Support for Individuals with Autism Behaviour within the Context of Autism How to Promote an Autism-friendly Environment How to Promote Individual Positive Behavioural Support Interventions Used in Behavioural Support Module 3: Understand Support and Management of Transitions for Individuals with Autism How Transitions Can Affect People with Autism How to Support Young People with Autism to Make the Transition into Adulthood How to Support Individuals with Autism into Employment Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions The Range of Therapeutic Interventions Available to Individuals with Autism The Services Available to Individuals with Autism and Their Families Co-occurring Conditions and Their Treatment Module 5: Communication and Social Interaction with Individuals with Autism Differences in Social Interaction and Communication Associated with Autism How Own Communication Can be Adapted to Support Positive Interactions and Communication with Individuals with Autism A Range of Strategies and Aids Used to Support Communication and Social Interaction for Individuals with Autism Module 6: Safeguarding and Resilience in Autism How to Raise Concerns about Potential or Actual Harm, Abuse or Exploitation How to Support the Health, Safety and Well-being of Individuals How the Legislative Framework Safeguards Children, Young People and Adults with Autism How and When Restrictive Practices Might be Used within Legal Guidelines -------------- [ Bundle Course 02] **Level 2 Certificate in Behaviour that Challenges in Children [ Bundle Course 03] **Primary Teaching Diploma [ Bundle Course 04] **Level 4 Diploma in Child Counselling Course [ Bundle Course 05] **Child and Adolescent Mental Health Course [ Bundle Course 06] **Level 3 Award in Childcare and Education Course [ Bundle Course 07] **Level 4 Child Care and Development Course [ Bundle Course 08] **Level 4 Diploma in Child Psychology Course [ Bundle Course 09] **Level 1 Award in Working With Children [ Bundle Course 10] **Level 2 Certificate in Behaviour that Challenges in Children Assessment Method After completing each module of the Certificate in Understanding Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Understanding Autism course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements There are no specific requirements for Certificate in Understanding Autism course because it does not require any advanced knowledge or skills. Career path This Certificate in Understanding Autism bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included
This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Description: Are looking forward to learning each and every single details of Microsoft Office 2016? Then you are at the right place! Microsoft Office 2016 Essentials is designed for beginners to educate about Microsoft Office 2016. Initially, you will learn about the basic features of Microsoft Word such as creating a new document, personalizing the Microsoft Word interface, adding graphics, etc. Besides, you will learn about the techniques of controlling page appearance, proofing and editing a document. Following that, you will learn about the foundations of Microsoft Office Excel that is essential to create and work with an electronic spreadsheet. You will be able to insert and delete text, adjust cells, create columns, rows and much more. Next, Microsoft PowerPoint will help you to learn to navigate the PowerPoint environment, create and save PowerPoint presentation, delivering advanced text editing etc. Microsoft Outlook will help you to set up and use Outlook on Windows. It will also assist you in creating and sending messages, managing contacts, using the calendar, managing tasks, working with notes and much more. Overall, this course gives you all information to access Microsoft Office 2016. Register today and get benefit from this course. Learning Outcomes: Word 2016 user interface, creating basic documents and utilizing help Managing text through modifying, finding and replacing, and selecting them; and arranging texts through tabs and lists Understanding the commands on the home tab and mini toolbar Paragraph layout tool, borders, shading, styles and formatting management techniques Maximizing your ability to utilize tables within Word 2016 Inserting symbols and special characters along with techniques for adding them Managing your page's appearance with colours, borders, watermarks, headers, footers and page setup dialog box Reviewing documents through spell check, research pane and thesaurus Document accessibility options Customizing the user interface, modifying save options and managing other file types Familiarize the excel user interface, creating basic worksheet and using the help system How to create formulas, reuse them and insert functions in a worksheet Managing cells, columns and rows and ways to manipulate data Utilizing the 'Search and replace' data options and spell checking Modifying fonts, adding borders and colours to cells, using number formats, aligning cell contents and applying cell styles Define and refine page layouts for printing options Managing large workbooks through worksheet tab formatting and using different views Options for general customization, language, formula, proofing and saving Customizing Quick Access toolbar, ribbon, advanced and Trust Center options Utilize Excel's version control features and enabling add-ins Utilize the PowerPoint user interface, creating and saving presentations, and using help Making presentations through presentation options like selecting types, building it, layouts, text editing, viewing and navigation Discover methods for formatting characters, paragraphs, and text boxes Adding images, screenshots, screen recordings, shapes and WordArt Modifying options for objects and animation features Creating and formatting a table and integrating data from other Microsoft Office applications Create format and manipulate a chart Navigate throughout the Outlook user interface and learn to perform basic email functions and utilize help Composing emails, grammar and spell checks, formatting content, attaching files, enhancing messages and managing automatic message responses Customize reading options, work with attachments and manage message responses Managing and organization of messages with the help of tags, flags, other commands and folders Using calendar options to manage appointments and meetings Using People workspace to create, update, view and organise contacts Managing tasks and notes Creating and managing Quick Steps, and customizing the interface according to needs Get familiarized with Microsoft Access 2016, create simple databases, and use the help options Change table data, manage records, and create lookups Join data from different tables, sort and filter them, and perform calculations for queries Creating, adding controls, enhancing appearance and print preparation for reports How to utilize Access Options dialog box Relational database design, creating tables, managing table fields and creating table relationships Creating query joins and sub queries, joining tables with no common fields, relating data within a table, and working with sub datasheets Data normalization and creating junction tables Sharing Access data with other applications and through import and export options Managing reports through organizing information, formatting, including charts, adding calculated fields and sub-report inclusion to existing ones Create mailing label report and publishing reports in PDF format Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Essentials is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now The definitive teaching and childcare course bundle. Now at a 98% Discount! Tired of browsing and searching for a Teaching And Child Care course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Teaching And Child Care bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Teaching And Child Care course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Teaching And Child Care and help you along your learning journey. Advanced audio-visual learning modules of these Teaching And Child Care courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Teaching And Child Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Teaching Assistant Course 02: School Administrator Training Course 03: Child Psychology Course 04: Child Neglect Awareness Certificate Course Course 05: EYFS Teaching - Level 3 Course 06: Education and Pedagogy Course 07: Parenting Skills Training Course 08: Lesson Planning for Teaching Course 09: Play Therapy Course 10: Safeguarding Children Level 3 Course 11: Learning Disability Awareness Course 12: Remote Teaching Online Course 13: Understanding the Mindset and Wellbeing of Children Course 14: Paediatric First Aid Level 3 Furthermore, to help you showcase your expertise in Teaching And Child Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. What you will learn from this Teaching And Child Care Course bundle: Teaching assistant skills, SEN teaching skills, How to plan lessons, create a learning environment, Create and Maintain a School Culture Autism awareness, ADHD, dyslexia and other learning disabilities Child psychology - cognitive, social and emotional development, and more The EYFS framework and EYFS techniques Education and Pedagogy Parenting Skills How to safeguard children How to effectively teach remotely Child counselling Paediatric first aid And much much moreâ¦. Enrol in the course now if you are serious about learning Teaching And Child Care skills. Benefits you'll get choosing Apex Learning for this Teaching And Child Care: Pay once and get lifetime access to 13 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home Curriculum of Teaching And Child Care Bundle Course 01: Teaching Assistant Teaching Assistant Professional Developments for a TA Working with the School and Its Policies Discussion on Curriculum, Assessment and Monitoring And many more... SEN Teaching Special Education Needs (SEN) An Overview SEN Support Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Working in Partnership And Much More..... Autism Awareness Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals And many more... ADHD Awareness Introduction to ADHD ADHD in Young and Adults ADHD in Family Settings And many more... Dyslexia Introduction to Dyslexia Dyslexia and Learning Difficulties Dyslexia in the School And many more... Course 02: School Administrator Training Introduction to School Administration Types of Schools In The UK Workplace Development Creating and Maintaining a School Culture Educational Administration and Management And many more... Course 03: Child Psychology Introduction to Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors That Influence Development Cognitive Development Social and Emotional Development Personality and Intellectual Development of Children Course 04: Child Neglect Awareness Certificate Course Introduction to Child Neglect Signs of Child Neglect Risk Factors for Neglect The impact of Child Neglect Child Neglect Cases Legislation Surrounding Child Neglect Responding to and Reporting Child Neglect Prevent Child Negligence Course 05: EYFS Teaching - Level 3 Introduction to EYFS Importance of Early Years in Development Working as an EYFS Teacher Promoting Learning and Development Children Having Special Education Needs or Disabilities EYFS Framework in 221 Course 06: Education and Pedagogy Introduction to Pedagogy Pedagogy in Education Smart Pedagogy Educational Technology and Blended Learning And Much More..... Course 07: Parenting Skills Training Advanced Parenting Skills PROMO (Final) Goals & First Concepts The Power Of Relationships The Myth Of 'Nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Parenting Basics ⦠And Beyond! Powerful Communication Skills And many more... Course 08: Lesson Planning for Teaching Introduction Planning and Preparation Curriculum Structure and Format Methodology Objectives and Learning Aims Assessment and Evaluation Course 09: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless And many more... Course 10: Safeguarding Children Level 3 Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Course 11: Learning Disability Awareness Learning Disability and Mental Health Learning Disability Nursing Psychosocial Interventions Psychodynamic Approaches Learning Disability Nursing Throughout the Lifespan Role of the Learning Disability Nurse in Promoting Health and Well-Being Care Planning in Mental Health Settings Course 12: Remote Teaching Online Introduction Remote Strategies Remote Tools Remote Methods Instructional Strategies & Final Tips Course 13: Counselling Children & Supporting Their Wellbeing Section 01: Introduction Section 02: Prevalence Section 03: Definition of Mental Health Section 04: Recognizing Mental Health Problems among Children Section 05: Signs and symptoms of Mental Health Difficulties among Children Course 14: Paediatric First Aid Level 3 Aim of First Aid and the First Steps Resuscitation (CPR) Secondary Assessment, The Recovery Position And Shock Head and Eye Injuries, Fractures, and Amputation Choking, Wounds, Bleeding & Burns How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Teaching And Child Care bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Teaching And Child Care is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Teaching Assistant) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Teaching Assistant) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Duration 2 Days 12 CPD hours This course is intended for Storage and virtual infrastructure administrators who want to be able to perform initial troubleshooting on their software-defined storage with vSAN Overview By the end of the course, you should be able to meet the following objectives: Describe the software components of vSAN and their roles Diagram how the components relate to each other Use Skyline Health to investigate and help determine failure conditions Use the command-line tools to help determine failure conditions In this two-day course, you focus on learning the tools and skills necessary to troubleshoot VMware vSAN? 7 implementations. You gain practical experience with vSAN troubleshooting concepts through the completion of instructor-led activities and hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives vSAN Architecture Describe the vSAN architecture and components Describe the policy-driven, object-based vSAN storage environment Describe the vSAN software components: CLOM, DOM, LSOM, CMMDS, and RDT Explain the relationships between the vSAN software components Explain the relationship between objects and components Determine how specific storage policies affect components Describe component placement Troubleshooting Methodology Use a structured approach to solve configuration and operational problems Apply troubleshooting methodology to logically diagnose faults and optimize troubleshooting efficiency Troubleshooting Tools Discuss the improvements and added capabilities in Skyline Health for vSAN Use Skyline Health for vSAN to identify and correct issues in vSAN Discuss the ways to run various command-line tools Discuss the ways to access VMware vSphere© ESXi? Shell Use commands to view, configure, and manage your vSphere environment Discuss the esxcli vsan namespace commands Discuss when to use Ruby vSphere Console (RVC) commands Explain which log files are useful for vSAN troubleshooting Use log files to help troubleshoot vSAN problems