37623 Courses

Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development

A writing workshop to release stress, explore our shadows and reveal our creative force.

Learn all the quick tips and tricks you didn’t know about in Word and how to properly setup new documents. Course overview Duration: 1 day (6.5 hours) Our Word Document Production (Part 1) course shows you how Word was designed to be used and demonstrates the powerful tools available. This course will enable you to originate professional documents with ease, ensuring that modifications are quick and uncomplicated. It looks at some of the common frustrations and how to avoid them. This course is aimed at existing Word users who want to get the best out of the package Objectives  By the end of the course you will be able to: Customise Word Use different Word views Use line, paragraph and page breaks correctly Set indents and tabs Use styles for easy formatting Work with section breaks Work with automatic correction features Insert and modify tables Content Word setup Using different views Customising the status bar Customising the Quick Access bar and Ribbon Document setup Using the Navigation Pane Using Show / Hide Line vs paragraph breaks Using page break Using the ruler Setting indents and tabs The different types of indent Using dot leader tab Bullets and numbering Working with simple numbered and bulleted lists Sorting lists Working with multi level lists Styles The importance of styles Creating, amending and applying Character Styles Amending and applying Paragraph Styles Setting bullet point styles Using the Style Inspector Reorganising a document Using Outline View Promoting and demoting headings Displaying Styles names in Draft and Outline views Page and number fomatting Section vs page breaks Setting page orientation Setting page margins Displaying page border Automatic corrections Working with Quick Parts Setting autocorrect options Autoformat while typing Creating simple tables Inserting or drawing a table Modifying table formatting Adding rows and columns Changing row heights and column widths

Duration 5 Days 30 CPD hours This course is intended for Ideal candidates are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies. Overview After you successfully complete this course, expect to be able to: Explain Networking Fundamentals Describe and review the Aruba Switching portfolio with customers Install and configure devices running the ArubaOS-CX Network Operating System Describe and configure VLANs Explain, describe and configure Spanning Tree Protocol Understand when to use VRRP and how to configure it Explain and configure Link Aggregation Understand and configure IP Routing Explain IP Subnetting Understand and configure OSPFv2 - Single Area Describe and configure Switch Stacking using VSF Configuration of Aruba solutions using Secure Management and Maintenance methodologies Manage, monitor, administer and operate Aruba solutions using Aruba's NetEdit tool This course teaches you the fundamental skills necessary to configure and manage modern, open standards-based networking solutions using Aruba's OS-CX routing and switching technologies. This course consists of approximately 60% lecture and 40% hands-on lab exercises to help you learn how to implement and validate small to medium enterprise network solutions. This 5-day course prepares candidates for the Aruba Certified Switching Associate exam.In this course, participants learn about ArubaOS-CX switch technologies including multi-layer switches. You will also learn about broadcast domains and Virtual Local Area Networks (VLANs); secure management protocols such as AAA, SSH, HTTPS, and Dynamic Segmentation using Aruba's Role-Based Access Control (RBAC); availability technologies such as Multiple Spanning Tree Protocol (MSTP); link aggregation techniques including Link Aggregation Control Protocol (LACP) and switch virtualization with Aruba?s Virtual Switching Framework (VSF). Static and dynamic IP routing protocols such as Open Shortest Path First (OSPF) are also covered. Network Fundamentals What is a network? What is a Protocol? OSI Reference Model Encapsulation, frames, packets, segments Layer 2 to Layer 7 headers Media, cabling, Ethernet/wifi headers Binary/Hex/Decimal theory and conversion TCP/IP Stack (IP addressing & Transport Protocols TCP/UDP) Types of traffic: Unicast, Broadcast, Multicast TCP/IP Stack Overview Ethernet frames IPv4 Header TCP Header ? Three-way Handshake TCP Header ? Sequence Numbers TCP Header ? Port Numbers TCP Header UPD Header Basic Networking with Aruba Solutions Networking devices: Switches, Routers, Multilayer Switches, APs, Mobility Controllers, Firewalls, Servers (HTTP, DHCP, DNS, Telnet, FTP) 2-Tier vs 3-Tier hierarchy Switching Portfolio (AOS switches & AOS-CX switches) is this introducing both portfolio on a couple of slide and few slides on AOS-CX hardware architecture, software architecture and intro to NAE high level. Introduction to AOS-CX and feature set Port numbering Accessing Aruba OS-CX CLI Prompt modes/levels and navigation Context sensitive help Show logs, configuration, interfaces, transceivers, flash, version Hostname/interface name, enabling interfaces Link Layer Discovery Protocol ICMP and reachability testing tools: Ping and Traceroute PoE (standards one slide and what we support and one or two slide on configuration and verifications.) VLANs Broadcast/collision domains VLAN benefits VLAN creation DHCP server configuration in switches (optional) 802.1Q tagging Switchports vs. Routed ports MAC address table ARP table Packet Delivery part 1 Spanning Tree Protocol Redundant network L2 loops 802.1D Common Spanning Tree 802.1s 802.1w overview 802.1w load balancing 802.1w region configuration Link Aggregation Static Aggregation LACP Load Balancing IP Routing - Part 1 Default Gateway DHCP IP Helper Address IP Routing Service Inter-VLAN routing Packet Delivery Part 2 Need for layer 3 redundancy Introduction to VRF VRRP VRRP overview VRRP basic operation VRRP failover and preempt VRRP and MSTP coordination IP Routing - Part 2 Subnetting CIDR Static routes Administrative Distance Floating routes Scalability issues IP Routing - Part 3 IGP vs EGP Distance Vector vs Link State OSPF Router-ID and Hello Messages Passive interfaces States DR and BDR LSDB: LSA 1 and 2 Path selection and convergence Using cost to manipulate routes Stacking Control Plane, Management Plane, and Data Plane Introduction to Stacking technologies Stacking Benefits Centralized control and management plane Distributed Data Plane and Distributed Link Aggregation VSF VSF requirements VSF Link and member roles VSF member IDs and port numbers VSF Configuration VSF Provisioning use cases Tracing Layer 2 traffic: Unicast Tracing Layer 2 traffic: Broadcast, Multicast, and Unknown Unicast VSF Failover and OSFP Graceful-Restart VSF Link failure without MAD MAD VSX Introduction Secure Management and Maintenance OOBM port Management VRF Secure Management Protocols: AAA, SSH, HTTPS, RBAC Radius-based management auth (VSA) SNMP Web interface Configuration file management (Backup, restore, checkpoint and roll back) Operating System image management (backup and restore) Factory default/password recovery AOS-CX Management tools Intro to NetEdit NetEdit installation Basic monitoring with NetEdit AOS-CX Mobile App Additional course details: Nexus Humans Aruba OS-CX Switching Fundamentals, Rev. 20.21 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Aruba OS-CX Switching Fundamentals, Rev. 20.21 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The audience includes implementers, developers, system administrators, project teams, database administrators and engine project technical teams. The audience also includes consultants that are looking to gain an understanding of Maximo Asset Management 7.6.0.x and the engine. Overview After completing this course, you should be able to perform the following tasks: List the components of Tivoli's process automation engine Understand Maximo modules and applications Understand Tivoli's Process Automation Engine Create the foundation data necessary for Maximo Asset Management Customize the engine database and applications Automate IBM Service Management applications using workflows Use the Maximo Work Centers Use the Integration Framework to import and export data This course is designed for anyone planning to use Maximo Asset Management and Tivoli?s process automation engine with one of the IBM System Management (ISM) products. It is a course that introduces you to the features and functions of both products. IBM Maximo Asset Management Overview This unit focuses on Maximo as an overall product and how Maximo assists companies with their asset management lifecycle. Tivoli Process Automation Engine This unit describes the functions of Tivoli?s process automation engine and introduces the products that are based on the engine. This unit also introduces Start Centers and basic navigation. Architecture and components This unit covers the architecture of Tivoli?s process automation engine. The various components that make up the system are described. The unit will address Java EE servers and the basic use of WebSphere© as it relates to the engine. The unit then covers the organization of the administrative workstation and system properties. The unit briefly describes the setup of the system for using attachments. Foundation Data This unit covers the creation of foundation data for Tivoli?s process automation engine. The foundation data is the software constructs that are necessary in the basic configuration of the product. These constructs include organizations, sites, locations, classifications, and various engine financial configurations. Security Security addresses the need to protect system resources from unauthorized access by unauthenticated users. Resources in the system are protected by Authentication and Authorization. Database architecture This unit illustrates the possible database configurations using the Database Configuration application. It also presents specific command lines that you can run to configure the changes made on the attributes of business objects using the Database Configuration application. Work Management Work Management is a collection of components and products that work together to form a powerful process and work management system. This unit provides a look at work management and focuses on using Work Management to generate, process, and complete work orders. Customizing an application This unit provides an overview of the Application Designer and Migration Manager. You will learn how to change, duplicate and create applications. You will learn the process to move from development, integration testing, user acceptance testing and moving to production. Automation This unit provides a high-level overview of key automation application programs and their functionality. It describes cron tasks, which are used to automate jobs in the system. The unit then discusses various communication tools in the system such as Communication Templates and the E mail Listener application. Finally, automated means of notification using escalations and actions are covered. Workflow This unit focuses on workflow. You learn about the Workflow Designer and its tools. You also learn how to modify an existing workflow and how to manage the included workflows. Reporting This unit provides an overview of the data analysis and reporting options that you can use in the system to analyze data. You create query by example (QBE) reports, result sets, key performance indicators (KPI), and query-based reports (QBRs). Students can optionally review Appendix A to learn how to create a simple enterprise report using Business Intelligence Reporting Tools (BIRT) designer. This report provides an example of how developers create more complex, widely used reports for users. Integration Framework In this unit, a high-level overview of the Integration Framework is provided. The Integration Framework architecture and components are described and basic configuration steps are described. The configuration and steps for loading and exporting data to and from the system are covered. You have the opportunity to practice them also. Budget Monitoring This unit provides information on a new feature introduced in Maximo 7.6.0.8, the Budget Monitoring application. In this application, you can create budget records to monitor transactions in a financial period. Inspection Tools and Tasks This unit introduces the new Inspection application. You can use the Inspections tools to create online inspection forms by using your desktop computer or laptop, and you can use the forms to complete an inspection by using your desktop computer, laptop, or tablet. Troubleshooting This unit focuses on troubleshooting as a systematic approach to solving a problem. The goal is to determine why something does not work as expected and to resolve the problem. It discusses the configuration of logging in the application. It also covers basic troubleshooting techniques, some important component logs, and information about obtaining help from Tivoli Support. Additional course details: Nexus Humans U5TR712 - IBM Maximo Asset Management - System Administration and Development v7.6x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the U5TR712 - IBM Maximo Asset Management - System Administration and Development v7.6x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Talent Management and Succession Planning,” the podcast where we explore the critical aspects of attracting and retaining top finance talen Talent management is the lifeblood of any organisation, and finance departments are no exception. In a competitive business landscape, attracting and retaining top finance talent can make a significant difference. Highly skilled and motivated professionals drive innovation, improve financial performance, and contribute to strategic decision-making. By investing in talent management, CFOs ensure their organisations have the right people in the right roles, which is vital for sustainable growth and success. Talent management also enables CFOs to build a culture of continuous learning and development. By nurturing the skills and capabilities of finance professionals, we create an environment that fosters innovation and adaptability. This is crucial in today’s rapidly changing business landscape, where finance teams need to keep pace with evolving technologies, regulations, and industry trends. Talent management provides a foundation for building a resilient and agile finance function. Succession planning is an integral part of talent management. How do CFOs approach succession planning, particularly in finance leadership roles? Succession planning is a proactive approach to ensure a smooth transition of leadership roles. CFOs need to identify high-potential individuals within their finance teams and provide them with opportunities for growth and development. This includes mentorship, training programs, and exposure to cross-functional experiences. By preparing a pipeline of future finance leaders, CFOs can mitigate the risks associated with unexpected departures or retirements, ensuring continuity and stability in finance leadership. Additionally, succession planning should encompass diversity and inclusion. CFOs recognize the importance of building diverse finance teams that reflect the broader talent pool. By providing equal opportunities for underrepresented groups and promoting inclusivity, we foster a culture of belonging and tap into a wider range of perspectives and ideas. Diverse teams drive innovation and improve decision-making, contributing to the overall success of the organisation. How do CFOs create a talent development culture within their finance teams, and what initiatives can be implemented to foster continuous growth? CFOs can create a talent development culture by prioritizing learning and development initiatives. This includes offering ongoing training programs, supporting professional certifications, and providing access to resources that enhance technical and soft skills. CFOs should encourage finance professionals to take ownership of their own development and provide opportunities for them to stretch their capabilities. This may involve cross-functional projects, exposure to different areas of the business, or participation in industry conferences and networking events. Additionally, mentorship and coaching programs play a crucial role in talent development. CFOs can pair experienced finance leaders with up-and-coming talent, fostering knowledge transfer, and providing guidance and support. Encouraging regular feedback and performance discussions helps finance professionals understand their strengths and areas for improvement, enabling targeted development plans. By creating a culture that values continuous learning and growth, CFOs empower their finance teams to reach their full potential. https://www.fdcapital.co.uk/podcast/talent-management-and-succession-planning/ Tags Online Events Things To Do Online Online Classes Online Business Classes #leadership #development #successionplanning #employees #talentmanagement

Duration 5 Days 30 CPD hours This course is intended for This hands-on course is geared for experienced DBAs with basic Oracle 19c skills. Overview This course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs andexercises. Working in a hands-on learning environment led by our expert facilitator, students will explore: Creating CDBs and Regular PDBs Managing CDBs and PDBs Backup and Duplicate Upgrading and Transporting CDBs and Regular PDBs Backup Strategies and Terminology Restore and Recovery Concepts Using Flashback Technologies Duplicating a Database Installing Grid Infrastructure and Oracle Database Patching Grid Infrastructure and Oracle Database Upgrading to Oracle Grid Infrastructure Using General Overall Database Enhancements Monitoring and Tuning Database Performance Managing Application PDBs Managing Security in Multitenant databases Recovery and Flashback Configuring and Using RMAN Diagnosing Failures Performing Recovery Transporting Data RMAN Troubleshooting and Tuning Creating an Oracle Database by using DBCA Oracle Restart Upgrading the Oracle Database Installing Grid Infrastructure for a Standalone server Using Availability Enhancements Tuning SQL Statements Geared for participants experienced with Oracle 19c DBA essentials Oracle 19c Database Administration II (Oracle DBA II) expands their understanding of Oracle database administration. Throughout the course students will explore coverage of Multitenant (CDB/PDB), database tuning, SQL tuning, and backup and recovery: the skills needed to keep a database running reliably and efficiently. The current release of the database is used for exercises and demonstrations, and the content back-ported as necessary for previous releases. Creating CDBs and Regular PDBs Configure and create a CDB Create a new PDB from the CDB seed Explore the structure of PDBs Manage CDBs and PDBs Manage PDB service names and connections Manage startup, shutdown and availability of CDBs and PDBs Change the different modes and settings of PDBs Evaluate the impact of parameter value changes Performance management in CDBs and PDBs Control CDB and PDB resource usage with the Oracle Resource Manager Backup and Duplicate Perform Backup and Recover CDBs and PDBs Duplicate an active PDB Duplicate a Database Upgrading and Transporting CDBs and Regular PDBs Upgrade an Oracle Database Transport Data Backup Strategies and Terminology Perform Full and Incremental Backups and Recoveries Compress and Encrypt RMAN Backups Use a media manager Create multi-section backups of exceptionally large files Create duplexed backup sets Create archival backups Backup of recovery files Backup non database files Back up ASM meta data Restore and Recovery Concepts Employ the best Oracle Database recovery technology for your failure situation Describe and use Recovery technology for Crash, Complete, and Point-in-time recovery Using Flashback Technologies Configure your Database to support Flashback Perform flashback operations Duplicating a Database Duplicate Databases Install Grid Infrastructure and Oracle Database Install Grid Infrastructure for a Standalone server Install Oracle Database software Patching Grid Infrastructure and Oracle Database Patch Grid Infrastructure and Oracle Database Upgrading to Oracle Grid Infrastructure Upgrade Oracle Grid Infrastructure Using General Overall Database Enhancements Install Oracle Database software Create, Delete and Configure Databases using DBCA Creating CDBs and Regular PDBs Use Miscellaneous 19c New Features Monitoring and Tuning Database Performance Managing Memory Components Understanding the Automatic Workload Repository (AWR) Understanding the Advisory Framework Monitoring Wait Events, Sessions, and Services Managing Metric Thresholds and Alerts Understanding and Using the Performance Tuning Methodology Performing Performance Planning Understanding the Automatic Database Diagnostic Monitor (ADDM) Manage Application PDBs Explain the purpose of application root and application seed Define and create application PDBs Install, upgrade and Patch applications Create and administer Application PDBS Clone PDBs and Application containers Plug and unplug operations with PDBs and application containers Comparing Local Undo Mode and Shared Undo Mode Manage Security in Multitenant databases Manage Security in Multitenant databases Manage PDB lockdown profiles Audit Users in CDBs and PDBs Manage other types of policies in application containers Recovery and Flashback Restore and Recovering Databases with RMAN Perform CDB and PDB flashback Configuring and Using RMAN Configure RMAN and the Database for Recoverability Configure and Using an RMAN recovery catalog Diagnosing Failures Detect and repair database and database block corruption Diagnosing Database Issues Performing Recovery Restore and Recovering Databases with RMAN Perform Non RMAN database recovery Transporting Data Transport Data RMAN Troubleshooting and Tuning Interpret the RMAN message output Diagnose RMAN performance issues Creating an Oracle Database by using DBCA Create, Delete and Configure Databases using DBCA Oracle Restart Configure and use Oracle Restart to manage components Upgrade the Oracle Database Plan for Upgrading an Oracle Database Upgrade an Oracle Database Perform Post-Upgrade tasks Install Grid Infrastructure for a Standalone server Rapid Home Provisioning Using Availability Enhancements Use an RMAN recovery catalog Use Flashback Database Tuning SQL Statements Understanding the Oracle Optimizer Using the SQL Tuning Advisor Managing Optimizer Statistics Using the SQL Access Advisor Understanding the SQL Tuning Process Additional course details: Nexus Humans Oracle 19c Database Administration II (DBA II) (TTOR20619) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 19c Database Administration II (DBA II) (TTOR20619) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: List VMware Telco Cloud Automation deployment options and procedures Define Infrastructure Automation and describe infrastructure deployment Describe the VMware Telco Cloud Automation infrastructure settings Configure containers as a service functionality Describe partner integration options and procedures Instantiate network services and network functions Describe the authorization model of VMware Telco Cloud Automation Define platform life cycle management (LCM) for VMware Telco Cloud Automation Enumerate troubleshooting concepts and day two operations for VMware Telco Cloud Automation Describe the use of APIs within VMware Telco Cloud Automation List examples of how VMware Telco Cloud Automation can be used in a CICD environment This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Automation environment. In this course, you are introduced to VMware Telco Cloud Automation infrastructure settings, deployment options and procedures. You will explore containers as a service and understand the workflow details of partner integration processes. You will learn about infrastructure automation and its importance in VMware Telco Cloud Automation. You will onboard and instantiate network functions and network services using hands-on lab exercises.In addition, this course teaches life cycle management workflows as well as several types of technical problems in VMware Telco Cloud Automation, which you will identify, analyze, and solve through a systematic process. Course Introduction Introductions and course logistics Course objectives VMware Telco Cloud Automation Installation Describe day zero operations for VMware Telco Cloud Automation Describe the VMware Telco Cloud Automation architecture List the steps to perform VMware Telco Cloud Automation deployment List the steps to perform VMware Telco Cloud Automation control plane integration Describe VMware Telco Cloud Automation control plane scaling Describe the requirements for other applications such as vRealize Orchestrator and Harbor Describe where, when, and how to use VMware Telco Cloud Automation tagging Day 1 Operations: Infrastructure Automation Describe infrastructure automation List the use cases of infrastructure automation List the benefits of infrastructure automation Describe the infrastructure requirements of infrastructure automation Describe the infrastructure automation domains List the steps to deploy an infrastructure using infrastructure automation Day 1 Operations: Infrastructure Settings Describe the VMware Telco Cloud Automation infrastructure options Describe VMware Telco Cloud Automation infrastructure requirements Outline the role of virtual infrastructure and VMware Telco Cloud Automation Identify the benefits of public and private infrastructures List the steps to integrate a VM-based virtual infrastructure List the steps to integrate a container-based virtual infrastructure Describe private infrastructure requirements Day 1 Operations: Containers as a Service Define containers as a service (CaaS) List the challenges of CNF deployment without automation Describe the Kubernetes and Tanzu Kubernetes Grid architectures List steps to create a Kubernetes cluster template Describe the process for deploying node pools and groups List the steps to support anti-affinity of workload cluster nodes Describe cluster monitoring List CaaS scale options Day 1 Operations: Partner Integration Describe partner integration and the types of partners Describe Harbor and the various Harbor platforms List the steps to interface with a Harbor platform Compare and contrast specialized VNF managers (S-VNFMs) and generic VNF managers (G-VNFMs) Explain how to add an S-VNFM Define S-VNFM use cases List the benefits and challenges of using Airgap Day 1 Operations: Network Functions ad Network Services Describe the roles of network services and network functions List the types of descriptors Describe the role of TOSCA Describe the role of onboarding List the steps to onboard network functions and network services Examine the results of the onboarding process List the steps to instantiate network functions and network services Examine the results of the instantiation process Day 2 Operations: Authorization Model Explain the resources that can be accessed in vSphere Define the role of a vCenter Server system in credential management Define the role of Keycloak in credential management Describe the procedures to create, delete, and modify rules using vCenter Server Explain how to control and verify access to vSphere resources List the roles in VMware Telco Cloud Automation Explain the tasks and list the levels of permissions needed in VMware Telco Cloud Automation List all the permissions and filters that can be implemented in VMware Telco Cloud Automation Day 2 Operations: Life Cycle Management Explain the life cycle stages in VMware Telco Cloud Automation control plane Explain the life cycle stages in VMware Telco Cloud Automation Define an upgrade schedule Apply an upgrade schedule for life cycle management of the VMware Telco Cloud Automation control plane Apply an upgrade schedule for life cycle management in VMware Telco Cloud Automation Describe network function and network service life cycle management events Execute network function and network service healing Perform network function and network service termination Day 2 Operations: Troubleshooting List the components of the VMware Telco Cloud Automation dashboard Explain the features of fault management in VMware Telco Cloud Automation Explain the features of performance management in VMware Telco Cloud Automation Describe the use of fault management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of performance management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of CCLI for troubleshooting Define the procedures to integrate vRealize Operations Manager with VMware Telco Cloud Automation Describe how to use vRealize Operations Day Two Operations: API Management Define the VMware Telco Cloud Automation API Explain the API architecture Describe VMware Telco Cloud Automation API use cases Describe how to request security tokens for implementation Explain how to implement commands through external systems using APIs Day Two Operations: Continuous Integration and Continuous Delivery Describe continuous integration and continuous delivery (CICD) List the benefits and challenges of CICD Describe how VMware Telco Cloud Automation can be used in a CICD environment Explore VMware Telco Cloud Automation CICD examples

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Cisco Meeting Server Overview Cisco Meeting Server Deployment Cisco Meeting Server User Licensing Cisco Meeting Server Configuration Cisco Meeting Server Configuration with Cisco Unified Communication Manager (CUCM) Cisco Meeting Server Integration VCS/Expressway Cisco Meeting Server Integration with TMS Cisco Meeting Server Configuration with Lync/Skype for Business Cisco Meeting Server Recording and Streaming Cisco Meeting Manager (CMM) Deployment Cisco Meeting Server WebRTC using Expressway Proxy Cisco Meeting Server Customization Cisco Meeting Server Troubleshooting In this course, students will install and configure a Cisco Meeting Server version 2.x. Students will configure a multimode CMS Cluster and implement all the different components of a clustered solution. Student will also integrate CMS with Unified Communications Manager and VCS/Expressway. Students will also integrate Recording and Skype/Lync. Students will use the TMS and new Cisco Meeting Manager Schedule and monitor CMS. Cisco Meeting Server Overview What is Cisco Meeting Server Cisco Meeting Server Benefits Cisco Meeting Server vs Telepresence Server vs MCU Cisco Meeting Server Functions? Cisco Meeting Server Components Cisco Meeting Server Call Bridge Cisco Meeting Server Web Bridge Cisco Meeting Server Turn Server Cisco Meeting Server XMPP Server Cisco Meeting Server Database Cisco Meeting Server Scalability On-premises and Cloud Conferencing API Integration Cisco Meeting Server Deployment MMP CLI Cisco Meeting Server Prerequisites Cisco Meeting Server 2000 Deployments Installing the server Configuring the Fabric Interconnect modules Configuring the Cisco Meeting Server 2000 through the MMP Checking the installed software Configuring the Web Admin Interface Applying a License File Cisco Meeting Server 1000/VM Deployments Installing CMM via VMware Configuring VMware Network Management Configuring the VMware Instance using vSphere client Retrieving and activating VMware Licenses Accessing the Cisco Meeting Server 1000 Console Installing CMM via Hyper-V Single combined server deployment Single Split Server Deployment Deploying a Core Server Deploying an Edge Server Certificate Guidelines for Single Split Server Deployment Scalable and Resilient Server Deployments Cisco Meeting Server User Licensing Obtaining and Entering a License File Cisco Meeting Server Licenses Cisco User Licenses Personal Multiparty Plus Licensing Shared Multiparty Plus Licensing Cisco Meeting Server Capacity Units XMPP Licensing for Cisco Meeting Apps Cisco Meeting Server Capacity Units Cisco Meeting Server Configuration Transferring the License File to the Cisco Meeting Sever Creating a Cisco Meeting Server Administrator Account Setting up the Network Interface for IPv4 Adding additional Network Interfaces Configuring the Web Admin Interface Creating the certificate for the Web Admin Interface Configuring the Web Admin Interface for HTTS Access Configuring the Web Bridge Configuring the TURN server Configuring the Databases Deploying Web Bridges Deploying multiple Web Bridges Setting up the Web Bridges? certificates Setting up the Web Bridges via the API Web Bridge call flow Cisco Meeting App and WebRTC Client Enabling HTTP redirect and the Web Bridge Deploying the TURN Servers Dial plan configuration ? Overview Dial plan rules for incoming calls and outbound calls Outbound Dial Plan Rules Inbound Dial Plan Rules Forwarding Dial Plan Rules Dial plan configuration?SIP endpoints Cisco Meeting Server (CMS) Configuration with Cisco Unified Communication Manager (CUCM) CUCM and CMS Integration Setting up Escalated ad hoc calls Configuring the Meeting Server Setup Incoming Dial Plan Setup Administrator Account with API Permission Adding the Cisco Meeting Server as a Conference Bridge Creating a Media Resource Group Creating a Media Resource List Adding the Media Resource Group to a Device Pool or Device Setting up Scheduled and Rendezvous Calls Configure Outbound Dial Plan Dial Plan Configuring Cisco Unified Communications Server Configure Route Groups Configure Route Lists Configure Route Pattern Support for Active Control Participant List Indicators Selecting Layout Limitations Overview of ActiveControl and the iX protocol CUCM 8.x and earlier Third-party networks VCS-centric deployments Load Balancing Calls Configuring Call Bridges for Load Balancing Incoming Calls Creating Call Bridge Groups Enabling Load Balancing Fine Tuning Load Balancing Enable Load Balancing of Outbound SIP Calls Setup Outbound Dial Plan Rule for Load Balancing SIP Calls Supply the Call Bridge Group or Specific Call Bridge to Use for Outbound SIP Calls Cisco Meeting Server Integration VCS/Expressway Gateway Configuration Call Testing Inbound call from an endpoint registered to a VCS/Expressway Outbound call to an endpoint registered to a VCS/Expressway Calling non Cisco Meeting App users from H.323 endpoint Troubleshooting Cisco Meeting Server Integration with TMS TMS Integration Cisco Meeting Server Configuration with Lync/Skype for Business Configuring Cisco Meeting Server with SKYPE Dial plan configuration ? integrating Lync/Skype for Business Lync clients dialing into a call on clustered Meeting Servers Integrating SIP endpoints and Lync clients Adding calls between Lync clients and SIP video endpoints Lync Front End server configuration VCS configuration Meeting Server configuration Integrating Cisco Meeting App with SIP and Lync clients Integrating Lync using Lync Edge service Controlling the bandwidth for sharing content on Microsoft Lync and Skype for Business calls Direct Lync federation Calling into scheduled Lync meetings directly and via IVR Office 365 Dual Homed Experience with OBTP Scheduling Cisco Meeting Server Recording and Streaming Recording Meetings Recorder licensing Recording with Vbrick Prerequisites for the Meeting Server Configuring the Meeting Server to work with Vbrick Steps to configuring the Streamer Deploying streaming Streamer licensing Recording meetings Cisco Meeting Manager (CMM) Deployment Deploy Cisco Meeting Manager Cisco Meeting Manager Meetings Navigation List Meetings Edit Meetings Layout Recording Streaming Participants Find meetings Find participants Change layout for all participants in a meeting Start and stop recording Start and stop streaming Add participants Change layout for an individual participant Turn audio or video on or off View participant details Call statistics Cisco Meeting Server WebRTC using Expressway Proxy Configure Cisco Meeting Server for WebRTC Proxy Configure Cisco Expressway C Configure Turn on Cisco Expressway E Cisco Meeting Server Customization WebRTC App Customization Call Customization IVR Message Customization SIP/LYNC Call Message Customization Invitation Customization Cisco Meeting Server Troubleshooting Troubleshooting Cisco Meeting Server Connectivity Troubleshooting Web Bridge connectivity Troubleshooting Call Server issues Troubleshooting Conferencing issues

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