***Limited Time Exclusive Bundle*** Life Just Got Better! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Sports Medicine and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in onebundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Sports Medicine course that will enhance your skills and prepare you for the competitive job market. Also, our Sports Medicine experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise,we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Sports Medicine Bundle Consists of the following Premium courses: Course 01: Sports Medicine Fundamentals Course 02: Sports Injuries Course 03: Sports Therapy Course 04: Sports Psychology Course 05: Hydrotherapy Course 06: Deep Tissue Massage Therapy Course 07: Pain Management Course 08: Core Stability Course 09: Sports Nutrition Training Level 3 Course 10: Immunity Boosting Food Course 11: First Aid Training Course 12: Understanding Nutrition and Health Level 4 Course 13: Personal Hygiene Course 14: Complete Communication Skills Master Class for Life Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Sports Medicine Fundamentals Sports Medicine Careers Top Ten Common Injuries Common Medicines Nutrition and Weight Management Medical Problems Faced by Athletes Exercise Imaging Performance Enhancement The Future Course 02: Sports Injuries Introduction Top Ten Common Injuries Other Injuries and their Treatment Internal Organ Injuries and their Treatment First Aid Anatomy and Physiology Drugs and Doping in Sport Medical Assessment and Pre-participation Screening And more.. Course 03: Sports Therapy Introduction Professionalism and Ethics Anatomy & Kinesiology Assessment of Injuries Injuries Depend on Profile Common Injuries Major Injury First Aid Treatment Nutrition Rehabilitation Exercise Massage Treatments Hydrotherapy & Electrotherapy Course 04: Sports Psychology Introduction Mental Toughness Imagery Motivation in sport Goal Setting in Sport Arousal, Stress, and Anxiety Arousal Regulation Concentration Exercise and Psychological Wellbeing Athletic Injuries and Psychology And more.. Course 05: Hydrotherapy Introduction to Hydrotherapy Anatomy and Physiology Review Types of Hydrotherapy Effects of Hydrotherapy Common Conditions Treated with Hydrotherapy Hydrotherapy for Shoulder and Lower Limb Hydrotherapy for Animals Course 06: Deep Tissue Massage Therapy Introduction The Massage Strokes Correct and Incorrect Ways Full Body Deep tissue Massage Full Massage Sequence Course 07: Pain Management Introducing Pain Management Pain Theories Types of Pain Physiology and Psychology of Acute Pain Pain as a Long-term Condition Back and Neck Pain Headache Neuropathic Pain and Its Management Cancer Pain Assessment of Pain Relaxation for Pain Management Course 08: Core Stability Course Speaking Anti-Extension Easy Anti-Extension Hard Anti-Extension Medium Anti-Rotation Easy Anti-Rotation Hard Anti-Rotation Medium Bear Crawl Exercises Hip Easy Hip Hard Hip Medium Scapula Easy Scapula Medium Testing Course 09: Sports Nutrition Training Level 3 Introduction to Nutrition The Role of Nutritionist The Digestive System Nutrients for Life - Macronutrients Nutrients for Life - Micronutrients Nutrition Requirements for Adults and Various Groups Healthy Dieting Weight Control Management Weight Loss Management The Day of Competition Replacing Nutrients After Competition Course 10: Immunity Boosting Food Introduction to Boosting Your Immune System Nutrition for Your Immune System Disease Fighting Foods Pre & Pro-Biotics - Crucial to Your Health Top 10 Immunity Boosting Foods Final Thoughts & Tips Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 12: Understanding Nutrition and Health Level 4 Module 01: Introduction to Nutrition Module 02: Nutrients for Life - Nutrients for Life Macronutrients Module 03: Nutrients for Life - Micronutrients Module 04: Nutrition Requirements from Pregnancy to Teenage Module 05: Nutrition Requirements for Adults and Various Groups Module 06: Healthy Dieting Module 07: Eating Disorders Module 08: Diet and Nutrition Related Diseases Module 09: Use of Nutrition in Different Illnesses/Diseases Module 10: Weight Control Management Module 11: Weight Loss Management Module 12: Basics of Ketogenic Diet Module 13: The Role of Nutritionist Course 13: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic Course 14: Complete Communication Skills Master Class for Life Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in thisbundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Sports Medicine Fundamentals) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sports Medicine Fundamentals) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Sports Psychology and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Sports Psychology bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Sports Psychology course that will enhance your skills and prepare you for the competitive job market. Also, our Sports Psychology experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Sports Psychology, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Sports Psychology Bundle Consists of the following Premium courses: Course 01: Sports Psychology Course 02: Sports and Fitness Coaching Course 03: Sports Injuries Course 04: Sports Medicine Fundamentals Course 05: Sports Nutrition Training Level 3 Course 06: Weight Loss - Intermittent Fasting Course 07: Core Stability Course 08: Motivation For Weight Loss & Mindset Course 09: Science-Based Workout: Build Muscle, Lose Fat & Get Fit Course 10: HIIT: High Intensity Interval Training Course 11: TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course 12: Cardiac (Heart) Care Course 13: Hydrotherapy Course 14: Pain Management Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Bundle Course 01: Sports Psychology Introduction Mental Toughness Imagery Motivation in sport Goal Setting in Sport Arousal, Stress, and Anxiety Arousal Regulation Concentration Exercise and Psychological Wellbeing Athletic Injuries Sports Psychology as a Coach Parents Involvement Sports Psychology at Workplace How to Be a Better Competitor Course 02: Sports and Fitness Coaching Sports Coaching Diploma - Updated Version Sports Coaching Diploma - Old Version Introduction to Sports Coaching Skills and Responsibilities of Sports Coaches Principles of Coaching The Psychology of Sports Coaching - Part 1 and Part 2 Physical Fitness for Athletes - Part 1 and Part 2 Coaching Football - Techniques and Tactics Coaching Strategies in Cricket Notes for Coaches in Cricket Coaching for Other Popular Sports Battling Drugs Nutrition Concerns for Athletes Sports Injury Prevention and Rehabilitation Course 03: Sports Injuries Introduction to Sports Injuries Top Ten Common Sports Injuries Other Injuries Related to Sports and their Treatment Internal Organ Injuries and their Treatment Sports First Aid Sports Medicine Anatomy and Physiology of Sports Injuries Drugs and Doping in Sport Medical Assessment and Pre-participation Screening Treating Medical Emergencies in Sports Prevention and Rehabilitation Planning of Sports Related Injuries Course 04: Sports Medicine Fundamentals Sports Medicine Careers in Sports Medicine Top Ten Common Sports Injuries Common Sports Medicines Nutrition and Weight Management Medical Problems Faced by Athletes Sports and Exercise Imaging in Sports Medicine Performance Enhancement The Future of Sports Science Course 05: Sports Nutrition Training Level 3 Introduction to Nutrition The Role of Nutritionist The Digestive System Nutrients for Life - Macronutrients Nutrients for Life - Micronutrients Nutrition Requirements for Adults and Various Groups Healthy Dieting Weight Control Management Weight Loss Management The Day of Competition Replacing Nutrients After Competition Course 06: Weight Loss - Intermittent Fasting Beginning Concepts & Benifits How Intermittent Fasting Works Intermittent Fasting Protocol Getting Started & Maximizing Results Intermittent Fasting Q & A Final Ideas & Tips Course 07: Core Stability Course Speaking Anti-Extension Easy Anti-Extension Hard Anti-Extension Medium Anti-Rotation Easy Anti-Rotation Hard Anti-Rotation Medium Bear Crawl Exercises Hip Easy Hip Hard Hip Medium Scapula Easy Scapula Medium Testing Course 08: Motivation For Weight Loss & Mindset Introduction How To Set Weight Loss Goals How To Create Effective Weight Loss Habits How To Create The Right Environment For Weight Loss How To Build Self-Discipline How To Overcome Common Weight Loss Problems Course 09: Science-Based Workout: Build Muscle, Lose Fat & Get Fit Introduction The Science Behind Building Muscle & Losing Fat Beginner Workout Program Motivation & Goal Setting Course 10: HIIT: High Intensity Interval Training Introduction to HIIT What Is HIIT? The Benefits of HIIT The Essentials of HIIT Fat Loss & Muscle Gain with HIIT Build Endurance with HIIT Common HIIT Mistakes Best Diet for HIIT Supplements for HIIT Final Ideas & Tips Course 11: TRX Bodyweight Workout - Fat Loss & Muscle Building Training Introduction TRX Fundamentals Your TRX Workout Exercise Videos TRX And Cardio Boosting Your Results Course 12: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency Care For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 13: Hydrotherapy Introduction to Hydrotherapy Anatomy and Physiology Review Types of Hydrotherapy Effects of Hydrotherapy Common Conditions Treated with Hydrotherapy Hydrotherapy for Shoulder and Lower Limb Hydrotherapy for Animals Course 14: Pain Management Introducing Pain Management Pain Theories Types of Pain Physiology and Psychology of Acute Pain Pain as a Long-term Condition Back and Neck Pain Headache Neuropathic Pain and Its Management Cancer Pain Assessment of Pain Relaxation for Pain Management CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports Psychology bundle. ** Completing this course does not imply that you are qualified to work as a Sports Psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT ** Requirements Our Sports Psychology is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Sports Psychology) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sports Psychology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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Primary Teaching: Diploma in Primary Teaching Online Unlock your potential in primary teaching with our comprehensive course. Primary Teaching essentials covered thoroughly. Learn modern methodologies for Primary Teaching success. Dive deep into Primary Teaching principles. Elevate your career with our Primary Teaching program. Enroll now and become a proficient Primary Teaching professional! Our Diploma in Primary Teaching: Primary Teaching course is self-paced, which means you can study at your own pace. This Diploma in Primary Teaching course is suitable for both part-time and full-time students. Enrol in this Diploma in Primary Teaching course today to equip yourself with the necessary skills and knowledge to become a successful primary teacher. Special Offers of this Primary Teaching: Diploma in Primary Teaching Course This Primary Teaching: Diploma in Primary Teaching Course includes a FREE PDF Certificate. Lifetime access to this Primary Teaching: Diploma in Primary Teaching Course Instant access to this Primary Teaching: Diploma in Primary Teaching Course Get FREE Tutor Support from Monday to Friday in this Primary Teaching: Diploma in Primary Teaching Course Main Course: Primary Teaching Diploma Course Courses are Included in this Primary Teaching: Diploma in Primary Teaching Course: Speech & Language Therapy Level 3 Award in Childcare and Education Diploma in Health and Wellbeing Care and Support for Vulnerable Children Level 4 Early Years [ Note: Free PDF certificate as soon as completing the Primary Teaching: Primary Teaching course] Primary Teaching: Diploma in Primary Teaching Online Industry Experts designed this Primary Teaching: Primary Teaching Course into 13 detailed Modules. Course curriculum of the Diploma in Primary Teaching: Primary Teaching Course Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects Module 11: Children Having Special Education Needs or Disabilities Module 12: EYFS Framework in 2021 Module 13: Self-Management and Dealing with Stress Assessment Method of Diploma in Primary Teaching: Primary Teaching After completing each module of the Primary Teaching: Primary Teaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diploma in Primary Teaching: Primary Teaching After completing the MCQ/Assignment assessment for this Primary Teaching: Primary Teaching course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Primary Teaching: Diploma in Primary Teaching Online This Diploma in Primary Teaching: Primary Teaching course is ideal for anyone who wants to develop the skills and knowledge needed to work in education. Requirements Primary Teaching: Diploma in Primary Teaching Online Students who intend to enrol in this Primary Teaching: Diploma in Primary Teaching Course must meet the following requirements: Primary Teaching: Good command of the English language Primary Teaching: Must be vivacious and self-driven. Primary Teaching: Basic computer knowledge. Primary Teaching: A minimum of 16 years of age is required. Career path Primary Teaching: Diploma in Primary Teaching There are no specific requirements for this Primary Teaching: Diploma in Primary Teaching course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
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Understanding mental health disorders and the medications used to manage them is vital in today’s society, where awareness and informed conversations are steadily gaining ground. This course offers a clear and insightful exploration of common mental health conditions, such as depression, anxiety, bipolar disorder, and schizophrenia, along with an introduction to the various medication options available. Designed to provide knowledge that is both accessible and authoritative, it invites learners to appreciate the delicate balance between symptoms and treatments, promoting a well-rounded perspective on mental health care. Whether you're a professional seeking to broaden your knowledge or simply curious about the topic, this course presents information in a style that is both engaging and straightforward. Avoiding technical jargon and overly clinical explanations, it focuses on delivering clear facts, encouraging thoughtful understanding, and addressing common misconceptions. With a style that blends professionalism with a touch of dry humour, it ensures the content remains memorable and relevant. Perfectly suited for online study, this course respects your time and intellect, offering valuable insights without the need for any physical attendance. Meet the Accreditation This premium online course titled Mental Health Disorders & Medication ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Mental Health Disorders & Medication Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Mental Health Disorders & Medication course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Mental Health Disorders & Medication course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Mental Health Disorders & Medication course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Mental Health Disorders & Medication course today, and take control of your career! Course Curriculum: Module 01: Mental Health Disorders & Medication Module 02: Understand the Impact of Mental Illness Module 03: Eating and Sleeping Disorders Module 04: Personality Disorders Module 05: Psychiatric Disorders & Schizophrenia Module 06: Stress, Anxiety & Mood Disorder How is the Mental Health Disorders & Medication assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Mental Health Disorders & Medication training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Mental Health Disorders & Medication course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Mental Health Disorders & Medication training.
Creativity is not just the domain of artists or inventors — it’s a vital skill that enhances problem-solving, innovation, and personal growth across all areas of life. This course invites you to explore the fascinating mechanics behind creative thinking and discover how to channel your imagination in fresh, productive ways. Through a series of thoughtfully designed modules, you’ll gain insight into the thought patterns that spark originality and learn how to nurture ideas from conception to completion, all within an online format that fits your schedule. Whether you're looking to boost your professional edge or simply rekindle your enthusiasm for fresh ideas, this course offers an engaging and stimulating journey through the landscapes of creativity. Expect practical strategies, thought-provoking exercises, and a wealth of inspiration that will help you approach challenges with renewed vigour. Dive into the art and science of creativity and find yourself equipped to make more inspired decisions and generate innovative solutions with confidence. Learning Outcome Developed a deeper understanding of your own creativity and how to unlock it Learned practical techniques for cultivating your creative side Gained the confidence to break out of expected patterns and explore new ideas Explored the benefits of creative expressions, such as reduced stress and improved mental health Recognized self-doubt as a common obstacle to creativity and develop strategies for overcoming it Explored the role of creativity in society and how it can be used to effect positive change Course Curriculum: Lesson 01: You Are a Lot More Creative Than You Think Lesson 02: How to Embrace Your Creative Side for a More Meaningful Life Lesson 03: Break Out of Expected Patterns and Do Things Differently Lesson 04: 7 Important Benefits of Creative Expression Lesson 05: The Worst Enemy of Creativity is Self-doubt How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing The Power of Creativity course can open up a wide range of career opportunities for learners who are interested in applying their creativity in a professional setting. Graphic Designer: £20,000 - £40,000 per annum Writer: £20,000 - £50,000 per annum Marketing Manager: £25,000 - £60,000 per annum Product Designer: £25,000 - £50,000 per annum Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Operations Management will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Operations Management will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Operations Management and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Operations Management is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Operations Management. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Operations Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Operations Management Introduction to Operations Management 00:21:00 Module 02: Project Management Project Management 00:20:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:25:00 Module 04: Process Management Process Management 00:25:00 Module 05: Supply Chain Management Supply Chain Management 00:21:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:21:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:17:00 Module 09: Quality Management Quality Management 00:21:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:27:00 Module 11: Performance Management Performance Management 00:19:00 Module 12: Talent Management Talent Management 00:19:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:17:00 Module 15: Conflict Management Conflict Management 00:15:00 Module 16: Stress Management Stress Management 00:17:00 Module 17: Time Management Time Management 00:38:00 Module 18: Business Environment Business Environment 00:17:00 Module 19: Business Writing Skills Business Writing Skills 00:41:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00