902 Courses

Operator License Awareness, OLAT, TM Refresher Course

Belonging & Connection

A simple pattern drafting course for anyone wanting to draft patterns for themselves or others. Great for teachers of GCSE and A Level Fashion & Textiles for both Art & Design and D&T.

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Our Level 3 Award in First Aid At Work FAW 3-Day training course is delivered by our in-house qualified and experienced instructors in accordance with HSE requirements. Learn More Academy runs the Level 3 First Aid At Work FAW 3-day course frequently to meet the needs of its delegates. We understand that many individuals cannot afford to take time off during the week, so you will find this first aid at work three-day course runs both during the week and at weekends. ABOUT THIS COURSE: Level 3 Award in First Aid At Work FAW course are designed for workplaces that fall into a higher risk categories such as: construction, SIA Security, engineering, manufacturing, chemicals, warehousing, super market etc and for any workplace where employees may be at risk of underlying health conditions i.e. diabetes, anaphylaxis, high blood pressure, heart problems, etc. UNITS COVERED: Level 3 First Aid At Work FAW Trainer Course utilises a variety of teaching techniques to meet the needs of individuals and upon completion delegates will have a greater understanding of the requirements in delivering and managing first aid at work to the appropriate level. The syllabus includes but is not limited to: Casualty Incident Management: including the need for recording and reporting Situational Awareness and Assessment: enabling individuals to act safely, effectively and promptly in an emergency Casualty Examination: including undertaking a secondary survey Unconscious casualties Adult basic life support: Cardio Pulmonary Resuscitation (CPR) Head Injuries Spinal Injuries Chest Pains: including heart attack Control of Bleeding Injuries to Bones, Muscles & Joints: including fractures and dislocations Choking Strains and Sprains Treating shock Eye Injuries: including embedded objects, chemicals and dust Poisoning Anaphylaxis Major Illness: including heart Attack, Stroke, Epileptic seizure, Asthma attack, Diabetic emergency Other illnesses: including seizure The provision of appropriate first aid for minor injuries: small cuts, bruises, minor burns and scalds, etc COURSE ASSESSMENT: This is a classroom based 3 days course, day 1 is blended, 2nd and 3rd days is done face to face with tutor support with a group of learners. There will be a short exam at the end and some practical activities need to be demonstrated during the class which will be taught in the class. WHY YOU CHOOSE US: • Qualified and long experienced trainers. • Recognised Training Provider. • Tutors support available. • 99% pass rate. • Very reasonable course fees. • No hidden cost/fees. • Quick result and certificates . • We have dedicated team to support you. • Career advise available if needed. HOW MUCH THIS COURSE COST? Level 3 First Aid At Work FAW Trainer Course is £199.99. There is no any hidden fess/cost.

From Small Talk to Big Opportunities - your perfect introduction to business networking. Networking can be intimidating and a bit daunting if you’re new to it, but it doesn't have to be.  In this online introduction to business networking course, you'll discover...  The benefits of networking. We’ll help you to recognise networking opportunities that will suit you. Know how to prepare for an event. How to follow up. And best of all, we’ll help you to create your own elevator pitch with our Pitch Building Template. This is your perfect introduction to the world of business networking, ideal for beginners who want to increase their confidence and feel more empowered. We understand the power of a network. Our passion for networking and helping others succeed is truly contagious, and we can't wait to share our knowledge and expertise with you. The main goal of this taster session is to help you overcome any fears or hesitations you might have about networking. We’ll guide you through the ins and outs of networking, leaving you feeling more confident about attending your next event, whether online or Face to Face. Don't let your fears hold you back any longer – Join us for this interactive this taster session that will set you on the path to networking success! This course is for you if… You’ve very little networking experience and you want to know where to start. You experience anxiety about meeting new people for business. You’re not comfortable in networking events. You want to develop your business You want to further a career or get a promotion.

In-depth analysis of relationship history Personality test Self-improvement Dating advice for singles Introspection Understanding your core needs Behavioural pattern exercises Inclusive free support calls

Embark on a transformative journey into the world of academia with our distinctive bundle - 'Teaching and Educational Psychology Diploma'. This package is structured to offer an extensive theoretical understanding of educational frameworks. It comprises two prestigious Quality Licence Scheme (QLS) endorsed courses: 'Teaching: Teacher Training' and 'Educational Psychology'. With each course completion, you'll earn a hardcopy certificate, an irrefutable testament to your acquired knowledge and potential. Our compelling bundle further enhances your theoretical prowess with five Continued Professional Development Quality Service (CPD QS) accredited courses. Learn the rhythmic patterns of Phonics in Early Years Settings, embrace the essence of Home Education and unravel the methods of Montessori Education for Early Childhood. Moreover, delve into the perspectives of SEN Teaching Assistant strategies and understand the intricacies of the Early Years Foundation Stage (EYFS). Our 'Teaching and Educational Psychology Diploma' bundle promises an enriching foray into teaching and educational psychology, illuminating your academic pathway. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Teaching : Teacher Training Course 02: Educational Psychology CPD QS Accredited Courses: Course 03: Phonics in Early Years Settings Course 04: Home Education Course 05: Montessori Education for Early Childhood Course 06: SEN Teaching Assistant Course 07: Early Years Foundation Stage (EYFS) Learning Outcomes Upon completion of this Teaching and Educational Psychology Diploma bundle, learners will be able to: Understand core teaching methods and teacher training approaches. Grasp fundamental concepts of Educational Psychology. Apply knowledge of Phonics in early years education. Comprehend the techniques and requirements of Home Education. Understand and implement Montessori Education methods for early childhood. Understand the role and strategies of an SEN Teaching Assistant. Grasp the principles of Early Years Foundation Stage (EYFS) education. Apply theoretical knowledge gained across all courses in academic or research contexts. The 'Teaching and Educational Psychology Diploma' bundle is an academic treasure trove, designed to offer a comprehensive understanding of the multifaceted nature of education. Two QLS endorsed courses dive into the nuances of Teaching: Teacher Training and Educational Psychology, bringing you face-to-face with the theoretical constructs that underpin these domains. Furthermore, the bundle unfolds a unique spectrum of CPD QS accredited courses that cover an array of educational approaches. It highlights the enchanting world of Phonics in Early Years Settings, outlines the potential and challenges of Home Education, and unravels the renowned Montessori Education methods for early childhood. The collection is rounded up with an exploration of SEN Teaching Assistant strategies and an in-depth study of the Early Years Foundation Stage (EYFS). This multifaceted package illuminates the intricate dimensions of teaching and educational psychology, equipping you with a robust theoretical understanding. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Teaching and Educational Psychology Diploma bundle is suitable for: Aspiring or newly qualified teachers seeking comprehensive training. Individuals interested in understanding the field of Educational Psychology. Home educators looking for theoretical guidance and best practices. Professionals interested in SEN Teaching or Early Childhood Education. Career path Teacher, with a salary range of £24,000 - £41,000 per annum. Educational Psychologist, earning between £37,000 - £52,000 annually. Home Education Tutor, with an average salary range of £20,000 - £35,000 per annum. Montessori Educator, potentially earning between £20,000 - £40,000 annually. SEN Teaching Assistant, with an average salary of £12,000 - £20,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

🌟 Elevate Your Customer Service to Extraordinary Heights! 🌟   Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary!   🚀 Why Choose Our Masterclass?   ✨ Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections.   ✅ Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service.   🌐 Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse.   🔥 Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime.   📈 Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience.   🎓 What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team   🎁 Exclusive Bonuses: Enroll now and receive: 📚 Comprehensive Course Materials 🗣️ Access to a Thriving Community of Like-Minded Professionals 📈 Practical Tools and Templates for Immediate Implementation   👩‍💻 Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service   💡 Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard!   🚀 Transform today, thrive tomorrow! 🚀   Course Curriculum

Tips and Tricks for Teaching Listening and Reading Skills (25 Hours)