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Step into the dynamic realm of IT with our 'IT Support Technician: Troubleshooting and Technical Expertise' course. Dive deep into the intricacies of computer hardware, software, and the cloud, ensuring a foundation that is not just firm but future-proof. From networking essentials to the rudiments of cybersecurity, this curriculum embraces the most sought-after skills, placing you at the forefront of technical innovation. And it doesn't stop there. This course emphasises professional growth, equipping you with the prowess to shine brightly in the vast constellation of the IT sector. Amidst an age dominated by technology, the demand for proficient IT support technicians has skyrocketed. With modules tailored to render a comprehensive understanding of both system administration and the nuances of troubleshooting, every learner is instilled with the confidence to tackle real-world technical challenges. Let this be your stepping stone to mastery, and your passport to a prosperous career. Learning Outcomes Acquire a foundational knowledge of computer hardware, software, and system administration. Understand and apply networking fundamentals in varied IT environments. Identify and mitigate potential cybersecurity threats. Develop proficiency in diagnosing and rectifying software and hardware anomalies. Gain insights into storage solutions, with a special emphasis on cloud computing. Why buy this IT Support Technician: Troubleshooting and Technical Expertise? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician: Troubleshooting and Technical Expertise for? Aspiring IT support technicians eager to enter the tech industry. Current IT professionals wishing to upscale or refresh their technical knowledge. Individuals interested in cybersecurity fundamentals. System administrators looking to enhance their troubleshooting skills. Anyone aiming to gain a comprehensive understanding of storage and cloud solutions. Career path IT Support Technician - Average salary range in the UK: £18,000 - £30,000 System Administrator - Average salary range in the UK: £25,000 - £50,000 Network Engineer - Average salary range in the UK: £30,000 - £60,000 Cybersecurity Analyst - Average salary range in the UK: £30,000 - £55,000 Cloud Solutions Architect - Average salary range in the UK: £60,000 - £90,000 IT Consultant - Average salary range in the UK: £40,000 - £80,000 Prerequisites This IT Support Technician: Troubleshooting and Technical Expertise does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician: Troubleshooting and Technical Expertise was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00

The comprehensive IPSEC VPN Tunnel with MikroTik has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the IPSEC VPN Tunnel with MikroTik today, and learn from the very best the industry has to offer! This best selling IPSEC VPN Tunnel with MikroTik has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth IPSEC VPN Tunnel with MikroTik is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The IPSEC VPN Tunnel with MikroTik is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. The IPSEC VPN Tunnel with MikroTik is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the IPSEC VPN Tunnel with MikroTik, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the IPSEC VPN Tunnel with MikroTik will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the IPSEC VPN Tunnel with MikroTik to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

*** Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the perfect computer programming course? Struggling to find a comprehensive package that covers all your needs? Look no further! The Computer Programming Training - CPD Certified offers a complete 14-in-1 bundle, providing everything you need to excel in computer programming and related fields. This extensive course is designed to equip you with the essential skills and knowledge to thrive in today’s competitive job market. This all-in-one computer programming bundle has been meticulously crafted by industry experts, taking into account feedback from thousands of learners just like you. We have prioritised the key components that learners seek in a comprehensive computer programming package and developed a course that addresses these needs effectively. From fundamental computer science principles to advanced programming techniques, this bundle ensures you gain a well-rounded education. Enrol in the Computer Programming Training - CPD Certified today and take your computer programming skills to the next level. With this course, you'll enhance your expertise and prepare yourself for success in the dynamic world of technology. Don’t miss out on the opportunity to advance your career with a certification that stands out. This Bundle Consists of the following Premium courses: Course 01: Python Programming for Everybody Course 02: Computer Science With Python Course 03: Data Science with Python Course 04: JavaScript Foundations for Everyone Course 05: C # Programming - Beginner to Advanced Course 06: R Programming for Data Science Course 07: Three.js & WebGL 3D Programming Course for Beginners Course 08: SQL Programming Masterclass Course 09: SQL NoSQL Big Data and Hadoop Course 10: Nodejs MySQL Login System Course Course 11: Coding with HTML, CSS, & Javascript Course 12: HTML and CSS Coding: Beginner to Advanced Course 13: CSS Coding Course 14: Functional Skills IT Key Features of the Course: FREE Computer Programming Training – CPD Certified certificate Get a free student ID card with Computer Programming Training – CPD Certified (£10 applicable for international delivery) Lifetime access to the Computer Programming Training – CPD Certified course materials The Computer Programming Training – CPD Certified program comes with 24/7 tutor support Get instant access to this Computer Programming Training – CPD Certified course Learn Computer Programming Training – CPD Certified from anywhere in the world The Computer Programming Training – CPD Certified is affordable and simple to understand The Computer Programming Training – CPD Certified is entirely online Learning Outcomes: Upon completing the Computer Programming Training - CPD Certified, you will: Master core computer programming concepts and methodologies. Develop proficiency in Python, HTML, CSS, JavaScript, and PHP. Implement and manage cloud computing solutions with CompTIA Cloud+. Apply ethical hacking techniques and enhance cybersecurity knowledge with Kali Linux. Design and manage databases using SQL Server and understand data encryption principles. Build and customise your own computer systems to meet specific needs. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Computer Programming Training - CPD Certified bundle. Requirements Our Computer Programming Training - CPD Certified bundle is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path With the Computer Programming Training - CPD Certified, you open doors to a variety of rewarding roles in the tech industry. Explore these career opportunities: Junior Developer: £25,000 - £35,000 Web Developer: £30,000 - £45,000 Software Engineer: £35,000 - £55,000 Full Stack Developer: £40,000 - £60,000 Cybersecurity Analyst: £35,000 - £50,000 Cloud Solutions Architect: £50,000 - £70,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

With this course, you will be a professional Linux administrator and be able to apply for Linux jobs. You will be able to prepare yourself for the EX-200 exam and become a Redhat Certified System Administrator (RHCSA - EX200).

Security+ Course

Highlights of the Course Course Type: Online Learning Duration: 3 hours 56 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about functional skills ICT Understand the core competencies and principles of functional skills ICT Explore the various areas of functional skills ICT Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert functional skills ICT teacher IT Troubleshooting Training Advanced for Desktop Support Professional Course Master the skills you need to propel your career forward in functional skills ICT. This course will equip you with the essential knowledge and skillset that will make you a confident functional skills ICT teacher and take your career to the next level. This comprehensive IT troubleshooting training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this IT troubleshooting training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective functional skills ICT practice and equip you with the essential skills, confidence and competence to assist you in the functional skills ICT industry. You'll gain a solid understanding of the core competencies required to drive a successful career in functional skills ICT. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for functional skills ICT teacher or for people who are aspiring to specialise in functional skills ICT. Enrol in this IT troubleshooting training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive IT troubleshooting training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this functional skills ICT can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This IT troubleshooting training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This IT troubleshooting training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This IT troubleshooting training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Course Introduction Course Introduction 00:00:00 Prepare Virtual Test Lab Install Hyper-V on Local System 00:02:00 Create Virtual Machine (VM) 00:02:00 Download Free Evaluation Windows 10 Image 00:02:00 Installing Windows OS With Multiple Media Installing Windows 10 00:06:00 Make USB Bootable with GUI Tool 00:07:00 Make USB Bootable with Command (CLI Tool) 00:05:00 Access Boot Menu 00:03:00 Hyper-V Interface Overview 00:05:00 Increase Disk and Memory of Virtual Machine 00:07:00 Use of Snapshot (Time Saving) 00:03:00 System Troubleshooting without Reboot Fix Stuck Windows Service 00:11:00 Fix 'Not Responding' Application or Desktop Error 00:03:00 Logoff Another User from Local System 00:03:00 Logoff user Remotely through PowerShell 00:02:00 Delay in Replication of Assigned Permission on Client 00:03:00 Fix Domain Trust issue without Re-joining & Reboot 00:05:00 Find & Kill High Utilization Process 00:02:00 Optimize System Performance (Fix Slowness Issue) Monitor CPU, Memory & HDD Utilization (Task Manager & Resource Monitor) 00:06:00 Find & Kill High Utilization Process 00:02:00 Check Recently System Uptime and Reboot 00:03:00 Uninstall Unwanted Applications 00:03:00 Run Disk Cleanup (Remove Not Required System Files) 00:06:00 Deep Cleaning Through TreeSize Free Tool 00:06:00 Disable Startup Applications (Speed Up Booting Time) 00:02:00 Disable Unwanted Startup Services (MSCONFIG) 00:03:00 Active Directory Server Setup (Optional) Module Introduction 00:02:00 Create Virtual Machine for Server 2019 00:02:00 Install Windows Server 2019 00:03:00 Rename System Name 00:02:00 Server Manager Introduction 00:02:00 Install Active Directory Role 00:03:00 Promote Active Directory Domain Controller 00:06:00 Set Static IP Address 00:02:00 Active Directory Introduction Active Directory Users and Computers (ADUC) 00:04:00 Active Directory Administrative Center (ADAC) 00:03:00 Create Active Directory User 00:06:00 Join System in Active Directory Domain 00:04:00 Computer Account Introduction & Solution 00:05:00 Info about Default Quota for Rejoining System 00:02:00 Check Password Expiration and Account Status 00:02:00 File System Related Troubleshooting Recycle Bin Settings 00:02:00 Cleanup Recycle Bin Data of Multiple Users Profile (Advance) 00:08:00 Close Locked Open Files on File Server 00:06:00 How To Fix Filename Is Too Long Issue 00:04:00 Supplementary Resources Supplementary Resources - Advance IT Troubleshooting for Desktop Support Professional 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Duration 5 Days 30 CPD hours This course is intended for Implementers and administrators who have experience with IBM Spectrum Protect. Overview After completing this course, you should be able to: Describe a multi-server IBM Spectrum Protect storage environment. Manage storage containers and traditional storage pools. Configure a multi-server environment. Improve data protection and recovery with replication. Enable advanced client functions. Protect and monitor the IBM Spectrum Protect environment. Use scripting to automate daily processing. Optimize the IBM Spectrum Protect server and client. Troubleshoot common problems. Describe the other IBM Spectrum Protect family products. IBM Spectrum Protect, formerly known as IBM Tivoli Storage Manager, is a data backup and recovery solution designed to help you manage your data retention, reduce the cost of storage, and provide appropriate recovery point objectives to meet any service level agreement. IBM Spectrum Protect offers improved efficiency and flexibility using objectbased data management, policy-driven retention, and an easy to use interface, the Operations Center.In this advanced-level course, you streamline your daily operations with the latest features, such as using Retention Sets for data retention, and using the Web Client 2.0 to restore data. You use the Operations Center and administrative command line to manage multiple IBM Spectrum Protect servers and nodes. This course also includes scripting, performance tuning, restoring the database and storage, and an overview of integration with IBM Spectrum Protect Plus 10.1.6. The hands-on exercises are performed on two Windows 2016 R2 virtual machines.This course is the second in a two-course series. It is for storage administrators familiar with the daily management of IBM Spectrum Protect, and focuses on the latest features, such as container pool storage. Basic concepts and installation are not covered in this course. TS618G, the first course in the series, IBM Spectrum Protect 8.1.9 Implementation and Administration, covers basic administration and installation. Unit 1 The IBM Spectrum Protect 8.1.11 environment Unit 2 Storage pool management overview Unit 3 Multi- server management Unit 4 Recovery and long-term retention Unit 5 Client functions and management Unit 6 Daily maintenance and monitoring Unit 7 Automation and scripting Unit 8 Tuning the server and client for optimization Unit 9 Troubleshooting and recovery

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Start Here Introduction To The TCP/IP Course 00:04:00 The TCP/IP Suite Section The TCP/IP Suite 00:07:00 The TCP/IP And DoD Model 00:12:00 The Process Application Layer 00:13:00 The Host To Host Layer 00:10:00 The Internet Layer/Network Access 00:09:00 Summary Of Section 00:07:00 Introduction to IP Addressing Introduction To IP Addressing 00:01:00 IP Terminology 00:08:00 Hierarchical IP Addressing Scheme 00:05:00 Summary Of Section 00:01:00 Introduction to Network Addressing Introduction To Network Addressing 00:02:00 Network Address Ranges 00:06:00 Classes Of Addresses 00:10:00 Private IP Addresses (RFC 1918) 00:10:00 Summary Of Section 00:04:00 Summary of Course Summary Of Course 00:06:00 Assessment Assessment - TCP/IP Protocol Suite Complete Training 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Overview   With the ever-increasing demand for Portable Appliance Testing in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Portable Appliance Testing may be.   Learning about Portable Appliance Testing or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Portable Appliance Testing. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Portable Appliance Testing is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Portable Appliance Testing (PAT Testing) Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Portable Appliance Testing (PAT Testing) Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Portable Appliance Testing (PAT Testing) Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Portable Appliance Testing, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Portable Appliance Testing, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Portable Appliance Testing, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Portable Appliance Testing (PAT Testing) Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01: Introduction to PAT Introduction to PAT 00:00 Module 02: Relevant Statutory Provisions for PAT Relevant Statutory Provisions for PAT 00:00 Module 03: Risk Assessment Risk Assessment 00:00 Module 04: Reducing and Controlling Risks Reducing and Controlling Risks 00:00 Module 05: Appliance classes and types of Equipment Appliance classes and types of Equipment 00:00 Module 06: The Inspection Process The Inspection Process 00:00 Module 07: Instruments for Testing Instruments for Testing 00:00 Module 08: Electrical Installation Testing Electrical Installation Testing 00:00

Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues