539 Courses

Overview The Customer Service Manager Training and Front Desk Certification course equips individuals with the necessary skills to excel in customer service roles. It covers various modules, including establishing a positive attitude, addressing customer needs, generating return business, providing in-person and electronic customer service, handling difficult customers, and knowing when to escalate issues. Learning Outcomes: Develop a strong understanding of the role and importance of customer service in a professional setting. Establish a positive attitude and effective communication skills to meet and exceed customer needs. Gain the ability to generate repeat business through excellent customer service and build long-term customer relationships. Acquire proficiency in providing exceptional in-person, phone, and electronic customer service. Develop strategies for handling difficult customers and resolving conflicts professionally. Understand the importance of escalating issues when necessary to ensure customer satisfaction. Why buy this Customer Service Manager Training and Front Desk Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Manager Training and Front Desk Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Manager Training and Front Desk Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Customer Service Manager Training and Front Desk Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service Manager Training and Front Desk Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Service Manager Training and Front Desk Certification Module One - Customer Service : Who We Are and What We Do 00:17:00 Module Two - Customer Service : Establishing Your Attitude 00:12:00 Module Three - Customer Service : Identifying and Addressing Customer Needs 00:12:00 Module Four - Customer Service : Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six - Customer Service : Giving Customer Service over the Phone 00:12:00 Module Seven - Customer Service : Providing Electronic Customer Service 00:12:00 Module Eight - Customer Service : Recovering Difficult Customers 00:15:00 Module Nine - Customer Service : Understanding When to Escalate 00:14:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected growth of 4.8% by 2025. Are you ready to be part of this exciting world? This comprehensive Hotel Management bundle equips you with the skills and knowledge to excel in various hospitality roles. From welcoming guests with a smile to managing bustling restaurants, this bundle equips you with the skills to thrive in diverse hospitality roles. Master reception operations, hotel management, restaurant service, and customer relations. Develop communication, time management, and digital marketing expertise. Become a confident and versatile hospitality professional, ready to launch your dream career. With a single payment, you will gain access to Hotel Management bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the main course) and 11 PDF certificates for Absolutely free. This Hotel Management: Hotel Receptionist and Hospitality Management Bundle Package includes: Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Hotel Manager at QLS Level 5 Course 02: Hotel Management & Administrative Skills Course 03: Restaurant Hospitality and Management Diploma Course 04: Catering Management Course 05: Concierge Course 06: Office Admin and Receptionist Skills Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Time Management Training Course 10: CPA Marketing Fundamentals. Our Hotel Management: Hotel Receptionist and Hospitality Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today in this Hotel Management Training and gear up for excellence! Learning Outcomes of Hotel Management: Hotel Receptionist and Hospitality Management Master guest service excellence in hotels and restaurants. Understand hotel operations and management principles. Develop effective communication and customer relationship skills. Apply marketing and administrative best practices in hospitality. Gain expertise in specific areas like catering and concierge services. Enhance your employability with industry-recognized qualifications. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 Module 01: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course 01: Diploma in Hotel Manager at QLS Level 5 Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Course 02: Hotel Management & Administrative Skills Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is open to everybody. New to Hospitality Career Changers Hotel Staff Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this Hotel Management: Hotel Receptionist and Hospitality Management bundle. . Career path After completing this Hotel Management: Hotel Receptionist and Hospitality Management bundle, you are to start your career or begin the next phase of your career. Hotel receptionist Hotel manager Restaurant manager Catering manager Concierge Hospitality entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Hotel Receptionist Course at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Course Overview: The field of cleaning services in the UK has undergone significant expansion and transformation. To appreciate the depth and magnitude of this sector, consider this: As of 2022, the British cleaning market was valued at £24 billion. This figure underlines the industry's significance and showcases the vast opportunities. The British Cleaning Level 5 Certificate course offers learners a comprehensive dive into the myriad facets of this burgeoning industry. It systematically navigates through the vast spectrum of cleaning tasks, from the intimacy of house cleaning to the complexities of commercial kitchens. Moreover, learners are empowered with management and entrepreneurial tools, ensuring their success in salaried roles and business ventures. Key Features of the Course: This British Cleaning Level 5 Certificate course includes: CPD certified course 24/7 Learning Assistance available Engaging and up-to-date learning materials Designed by industry professionals Who is This Course For? This British Cleaning Level 5 Certificate course is Ideal for individuals looking to delve deeper into the science of cleanliness, those keen to advance in their current cleaning roles, or entrepreneurs looking to establish their own cleaning business. Learning Outcome Completing our British Cleaning Level 5 Certificate course offers you to learn: The foundational aspects of the cleaning job Understanding the broad spectrum of cleaning roles Mastery of various cleaning equipment, products, and clothing Techniques for impeccable house cleaning Procedures for food kitchen and commercial kitchen cleaning Approaches to maintain spotless bathrooms and toilets Expertise in cleaning offices efficiently Methods for cleaning external surfaces and handling non-routine waste Safe usage of chemicals and responsibilities of keyholding Entrepreneurial skills to start and manage a successful cleaning business Why Enrol in This Course: Stay at the cutting edge of the cleaning industry with this top-reviewed, recently updated course. As cleanliness norms evolve, ensure you have the latest skills and knowledge to excel. Requirements: Basic understanding of English and a keen interest in advancing one's cleaning expertise. Career Path: Cleaning Business Owner (£30,000 - £50,000) Residential Cleaning Specialist (£20,000 - £30,000) Commercial Kitchen Sanitation Expert (£22,000 - £35,000) Office Cleaning Manager (£25,000 - £38,000) External Surface Cleaning Specialist (£21,000 - £33,000) Waste Management Specialist (£24,000 - £37,000) Chemical Safety Officer (£28,000 - £42,000) Certification: Upon completing the Completing our British Cleaning Level 5 Certificate course, learners will receive a CPD certificate. Course Curriculum 17 sections • 17 lectures • 06:01:00 total length •An Introduction to the Cleaning Job: 00:19:00 •The Diversity of Cleaning Jobs: 00:26:00 •Cleaning Equipment, Products and Clothing: 00:24:00 •House Cleaning: 00:22:00 •Food Kitchen and Commercial Kitchen Cleaning: 00:23:00 •Bathrooms and Toilets: 00:22:00 •Office Cleaning: 00:19:00 •Cleaning External Surfaces and Areas: 00:18:00 •Dealing with Non-Routine Waste: 00:21:00 •Chemical Safety, Keyholding and Alarm Codes for Cleaners: 00:21:00 •Starting a Cleaning Business and Planning for it: 00:14:00 •Running the Business with Quality Service: 00:22:00 •Customer Satisfaction: 00:23:00 •Management of Staff: 00:22:00 •Marketing, Advertising and Sales: 00:24:00 •Expansion Management: 00:17:00 •Business Insurance, Tax and Additional Equipment: 00:24:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Hospitality and Catering - Food Safety Level 3 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to prepare, store, handle and serve food to the highest industry hygiene and safety standards. Aimed at hospitality and catering professionals, this course will give you an in-depth understanding of all aspects of food safety management. In this course, you will learn how to maintain the highest levels of safety and hygiene in the workplace in compliance with UK food safety regulations. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Hospitality and Catering - Food Safety Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Hospitality and Catering - Food Safety Level 3 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Hospitality and Catering - Food Safety Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Hospitality and Catering - Food Safety Level 3: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Hospitality and Catering - Food Safety Level 3? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Hospitality and Catering - Food Safety Level 3*** Module 01: Introduction Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Catering - Food Safety Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Catering - Food Safety Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< The need for cleaning services never declines, and industry growth is continuous. 80% of families are anticipated to utilise house cleaning services by 2024, which is growing by 20% annually. So as you can see, there are many prospects in this sector right now. Fortunately, our thorough Cleaning course is created so that anybody, regardless of background, may become an expert cleaner. This step-by-step guided Cleaning course has been designed to assist you in acquiring the necessary abilities and preparing you to shine in this sector. In this course, you will be introduced to the cleaning job. Then you will be provided with a more in-depth understanding of various equipment, products, and clothing. Additionally, you will discover more about external surfaces, quality service in your business, chemical safety, and many other important topics. If you wish to be a part of the UK cleaning industry, you will only need to develop a set of skills. Here's where our course can be a helpful resource. Upon successful completion of this Cleaning course, you will be able to, Get an introduction to cleaning tasks. Determine the appropriate cleaning equipment, products, and clothing. Learn how to clean bathrooms and toilets professionally. Learn more about external surfaces, chemical safety, and alarm codes for cleaners. Recognise the importance of health and safety at work. Discover the responsibilities of the cleaning managers and staff. Improve your kitchen cleaning and commercial oven cleaning abilities. Explore the keyholding and alarm codes for cleaners. Take a step toward a brighter future! Why Choose Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. **** Course Curriculum **** Module 1: Introduction Module 2: Diversity Module 3: Equipment, Products and Clothing Module 5: Food Kitchen and Commercial Kitchen Cleaning Module 6: Bathrooms and Toilets Module 7: Office Cleaning Module 8: External Surfaces and Areas Module 9: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment ... and many more! Assessment Process Once you have completed all the modules in the Cleaning course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This cleaning course is typically intended for individuals who are interested in pursuing a career in cleaning or those who are already working in the cleaning industry and wish to improve their skills and knowledge. Some examples of people who may benefit from taking our course include: Individuals who want to join the cleaning business. Housekeepers. Domestic Cleaners Window Cleaners Mobile Cleaners Requirements You will not need any prior background or expertise to enrol in this course. Career path This Cleaning course is a valuable credential to have and would be helpful for the following careers. Cleaning Manager Cleaning Assistant Professional Cleaner Janitor In the UK, the average salary of these professions ranges from £20,000 - £30,000 per annum. Certificates Certificate of completion Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Diploma in Cleaning will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Diploma in Cleaning will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Diploma in Cleaning and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Diploma in Cleaning is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Diploma in Cleaning. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Diploma in Cleaning will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:00:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Follow your dreams by enrolling on the Commercial Cleaning Management course today and develop the experience, skills and knowledge you need to enhance your expert development. Commercial Cleaning Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Commercial Cleaning Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Commercial Cleaning Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Commercial Cleaning Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Commercial Cleaning Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Commercial Cleaning Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Commercial Cleaning Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Commercial Cleaning Management course. The Commercial Cleaning Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Commercial Cleaning Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Commercial Cleaning Management when it suits you. Access the Commercial Cleaning Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Commercial Cleaning Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Commercial Cleaning Management now and start learning instantly! What You Get Out Of Studying Commercial Cleaning Management With Janets: Receive a digital Certificate upon successful completion of the Commercial Cleaning Management course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Commercial Cleaning Management training course is delivered through Janets' online learning platform. Access the Commercial Cleaning Management content from any internet-enabled device whenever or wherever you want to. The Commercial Cleaning Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Commercial Cleaning Management is ideal for those who already work in this sector or are an aspiring expert. This Commercial Cleaning Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The Commercial Cleaning Management is open to all students and has no formal entry requirements. To study the Commercial Cleaning Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Commercial Cleaning Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Commercial Cleaning Management and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 1: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:17:00 Module 2: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:23:00 Module 3: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:22:00 Module 4: House Cleaning House Cleaning 00:19:00 Module 5: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 6: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 7: Office Cleaning Office Cleaning 00:16:00 Module 8: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 9: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:18:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Module 11: Starting a Cleaning Business and Planning for it Planning and Starting a Cleaning Business 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:19:00 Module 13: Customer Satisfaction Customer Satisfaction 00:20:00 Module 14: Management of Staff Management of Staff 00:19:00 Module 15: Marketing, Advertising and Sales Marketing, Advertising and Sales 00:21:00 Module 16: Expansion Management Expanding Your Business 00:15:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:21:00 Mock Exam Mock Exam - Commercial Cleaning Management 00:20:00 Final Exam Final Exam - Commercial Cleaning Management 00:20:00 Assignment Assignment - Commercial Cleaning Management 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

🚀 Unleash Profit Potential with Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models! 🚀   Are you tired of second-guessing your pricing strategy? Ready to take your business to new heights by mastering the art of pricing? Look no further! Welcome to Module 4 of our game-changing online course: 'Strategic Pricing Formulas for Business Success - Advanced Pricing Models.'   🌟 Unlock the Power of Advanced Pricing Models! In this cutting-edge module, we dive deep into the intricacies of strategic pricing, equipping you with the tools and knowledge needed to propel your business forward. Here's a sneak peek into the curriculum:   🚀 Module 1: Introduction Lay the foundation for success by understanding the fundamentals of pricing strategies. Discover the critical role pricing plays in shaping consumer behavior and market dynamics. Gain insights into how pricing impacts your brand perception and overall business profitability. 💡 Module 2: Pricing Models Explore a variety of proven pricing models, from cost-plus pricing to value-based pricing. Learn how to analyze market conditions and competitor pricing strategies. Master the art of setting the right price to maximize revenue and customer satisfaction. 🌐 Module 3: Advanced Pricing Models (Focus of This Course!) Now, brace yourself for the ultimate deep dive into advanced pricing strategies. Here's what you'll conquer: Dynamic Pricing Strategies:Harness the power of real-time data to adjust prices dynamically.Explore personalized pricing strategies to cater to individual customer segments. Psychological Pricing Tactics:Understand the psychology behind consumer decision-making.Implement pricing tactics that influence perception and drive purchasing behavior. Subscription and Tiered Pricing:Learn how to create irresistible subscription models.Craft tiered pricing structures that appeal to different customer preferences. Bundling and Upselling Techniques:Master the art of bundling products and services for maximum value.Implement effective upselling strategies to boost average transaction value.   🌈 Why Choose This Course? Expert-Led Learning: Benefit from the expertise of industry professionals who have mastered the art of strategic pricing. Practical Applications: Apply your newfound knowledge with real-world case studies and hands-on exercises. Lifetime Access: Enjoy continuous access to updated content, ensuring your skills remain cutting-edge. Community Support: Join a vibrant community of like-minded entrepreneurs and pricing enthusiasts.   Don't miss out on this opportunity to revolutionize your pricing strategy! Enroll now in 'Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models' and set your business on the path to unparalleled success. 🚀✨   💡 Enroll Today and Price Your Way to Prosperity! Course Curriculum Module 1- Introduction Overview of Pricing Models 00:00 Module 2- Pricing Models Cost-Based Pricing Pros and Cons 00:00 Market-Based Pricing Pros and Cons 00:00 Value-Based Pricing Pros and Cons 00:00 Choosing a Pricing Model 00:00 Common Mistakes in Pricing 00:00 Setting Your Price Case Study 00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Imagine stepping into a role that shapes the comfort and safety of environments across the UK. The housekeeping sector, critical to both hospitality and residential services, employs thousands who are dedicated to maintaining high standards of cleanliness. With the demand for skilled professionals on the rise, have you considered the multitude of skills and knowledge required to excel in this field? Throughout this Housekeeping Training diploma, you'll gain expertise in all aspects of professional housekeeping. Learn industry best practices for room upkeep, carpet cleaning, and oven maintenance. Essential courses cover infection prevention, spill management, and food safety, ensuring you prioritise hygiene and guest well-being. Master time management techniques to work efficiently and effectively. This Diploma in Housekeeping Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Courses are Included in This Bundle: Course 01: Housekeeping Diploma Course 02: British Cleaning Diploma Course 03: Housecleaning Training Course 04: Spill Management Training Course 05: Infection Prevention Training Course 06: Carpet Cleaning Course 07: Food Safety Course 08: Food Allergen, Food Safeguarding and Kitchen Management Course 09: Oven Cleaning Training Course Course 10: Personal Hygiene Course 11: Time Management Invest in your future with the Diploma in Housekeeping Training. Enrol today and take the first step towards a fulfilling career in housekeeping! Learning Outcomes of Housekeeping Training Acquire comprehensive knowledge of housekeeping and cleaning methodologies. Develop expertise in infection control and prevention strategies. Master the art of maintaining pristine pool conditions. Understand the importance of personal hygiene in professional settings. Gain proficiency in food safety and hygiene principles. Enhance awareness of electrical safety and fire risk assessment. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Housekeeping Training Get a free student ID card with Housekeeping Training Training program (£10 postal charge will be applicable for international delivery) The Housekeeping Training is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Housekeeping Training course materials The Housekeeping Training comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Housekeeping Diploma Introduction to Housekeeping Housekeeping Principles Understanding Staff Duties Cleaning in Housekeeping Inventory Control in Housekeeping Business Planning & Organising the Housekeeping Department Understanding Budgeting Carpet Maintenance Wall, Ceiling and Window Cleaning and Maintenance Staffing Training Standard Operational Procedures in Hotel Housekeeping Laundry Operation in Hotel Health and Safety in Housekeeping Course 02: British Cleaning Diploma Module 01: An Introduction To The Cleaning Job Module 02: The Diversity Of Cleaning Jobs Module 03: Cleaning Equipment, Products And Clothing Module 04: House Cleaning Module 05: Food Kitchen And Commercial Kitchen Cleaning Module 06: Bathrooms And Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces And Areas Module 09: Dealing With Non-Routine Waste Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners Module 11: Starting A Cleaning Business And Planning For It Module 12: Running The Business With Quality Service Module 13: Customer Satisfaction Module 14: Management Of Staff Module 15 Marketing, Advertising And Sales Module 16: Expansion Management Module 17: Business Insurance, Tax And Additional Equipment Course 03: Housecleaning Training Module 01: Introduction To House Cleaning Module 02: Cleaning Equipment And Ingredients Module 03: Cleaning The Kitchen Module 04: Cleaning The Bedroom And Livingroom Module 05: Bathroom Cleaning Module 06: Cleaning And Organising A Kid's Room Module 07: Cleaning Home Office Module 08: Cleaning Walls =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Newcomers to Housekeeping Career Changers Domestic Cleaners Hotel Housekeeping Staff Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Housekeeper Supervisor Manager Business Owner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Housekeeping Training at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.