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1295 Courses

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE
Delivered Online + more
£316

Professional Concierge Advanced Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Professional Concierge Advanced Diploma Mega Bundle** Professional Concierge Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Professional Concierge Advanced Diploma package online with Studyhub through our online learning platform. The Professional Concierge Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Professional Concierge Advanced Diploma course provides complete 360-degree training on Professional Concierge Advanced Diploma. You'll get not one, not two, not three, but twenty-five Professional Concierge Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Professional Concierge Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Professional Concierge Advanced Diploma Bundle consists the following career oriented courses: Course 01: Hotel Concierge Certification Course 02: Event Planning and Management Training Course 03: Hospitality and Catering Course 04: Customer Service Manager Training and Front Desk Certification Course 05: Travel and Tourism Course 06: Hotel Revenue Management Course 07: Social Events Planning Diploma Course 08: Restaurant Management Course 09: Receptionist Diploma Course 10: Telephone Customer Service Training Course 11: Hospitality Compliance Management Course Course 12: Effective Communication Skills Diploma Course 13: Public Speaking: Presentations like a Boss Course 14: Understanding Excellence in Customer Relationship Management Course 15: Leadership Skills Training Course 16: Business Networking Skills Course 17: Emotional Intelligence and Social Management Diploma Course 18: Conflict Resolution Course 19: Workplace Communication Management Course 20: Retail Store Manager Course 21: Retail Customer Service & Effective Customer Targeting Course 22: Influencing and Negotiation Skills Course 23: Assertiveness Skills Course 24: Time Management Course 25: Personal Hygiene The Professional Concierge Advanced Diploma course has been prepared by focusing largely on Professional Concierge Advanced Diploma career readiness. It has been designed by our Professional Concierge Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Professional Concierge Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Professional Concierge Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Professional Concierge Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Professional Concierge Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Professional Concierge Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Professional Concierge Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Professional Concierge Advanced Diploma lessons One to one assistance from Professional Concierge Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Professional Concierge Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Professional Concierge Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Professional Concierge Advanced Diploma certificate and transcript on the next working day Easily learn the Professional Concierge Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Concierge Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Professional Concierge Advanced Diploma Requirements To participate in this Professional Concierge Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Professional Concierge Advanced Diploma Career path You will be able to kickstart your Professional Concierge Advanced Diploma career because this course includes various courses as a bonus. This Professional Concierge Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Professional Concierge Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Professional Concierge Advanced Diploma - CPD Certified
Delivered Online On Demand6 days
£279

Safeguarding Small Businesses During Pandemic Part - 1

By iStudy UK

Course Description Get instant knowledge from this bite-sized Safeguarding Small Businesses During Pandemic Part - 1 course. This course is very short and you can complete it within a very short time. In this Safeguarding Small Businesses During Pandemic Part - 1 course you will get fundamental ideas of safeguarding small businesses during the pandemic, the key understanding of revenue ideas for service-based business and so on. Enrol in this course today and start your instant first step towards learning about small businesses surviving a recession. Learn faster for instant implementation. Learning Outcome Familiarise with small businesses surviving a recession Deepen your understanding of revenue ideas for service-based business Know how to start with existing customers Learn about revenue ideas for retail business Gain an excellent understanding of the food business in the new normal world How Much Do Business Managers Earn? Senior - £84,000 (Apprx.) Average - £48,000 (Apprx.) Starting - £27,000 (Apprx.) Requirement Our Safeguarding Small Businesses During Pandemic Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Safeguarding Small Businesses During Pandemic Part - 1 Module 01: Small Businesses Surviving a Recession 00:13:00 Module 02: Revenue Ideas for Retail Business 00:31:00 Module 03: Food Business in the New Normal World 00:31:00 Module 04: Revenue Ideas for Service-based Business 00:19:00 Module 05: Starting with Existing Customers 00:18:00 Assignment Assignment - Safeguarding Small Businesses During Pandemic Part - 1 00:00:00

Safeguarding Small Businesses During Pandemic Part - 1
Delivered Online On Demand1 hour 52 minutes
£25

Licensed Retail Tyre Technician (LRTT)

By PFTP Ltd

A licensed retail tyre technician is likely to come from a number of backgrounds, e.g. apprentice, trainee or from another company where they have gained experience, but may not hold the relevent qualification or where the qualificatiion is old and out of date. For an individual to apply for the LRTT, they must be assessed as a competent practitioner and have the relevent knowledge in the following covering car, light van and 4×4: Tyre fitting Tyre repair Wheel balancing Four-wheel alignment Tyre pressure monitoring systems (TPMS) Manual handling and safe working practices.   INTERESTED? PFTP are proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880, use the live talk function to talk to one of our sales operatives or visit our contact page to leave a message. We look forward to hearing from you!

Licensed Retail Tyre Technician (LRTT)
Delivered In-Person in NuneatonFlexible Dates
Price on Enquiry

Level 2 Food Safety Catering Online Course - Same Day Certificate

4.7(32)

By ​​​​Dirextra Ltd

Fully Approved Course -  CPD and RoSPA Approved 100% online training, 50 minutes course Same Day Certificate Stop & start at anytime No time limit Course Description Food Handlers and their employers have a legal duty to manage Food Safety. These obligations are set out by a number of EU and UK Laws. These Laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them. Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. Typical environments may include: • Pubs, hotels, restaurants; • Supermarkets and retail environments; • Food and drink manufacturers; • Hospitals; • Care homes; • Schools; Course Modules  Food Safety Legislation Hazards from Delivery to Service Risk Control (Prevention of Contamination) Pests, Premises and People Advantages The course is approved by leading industry CPD Service in London and RoSPA. Dirextra is member of CPD Service. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Level 2 Food Safety Catering Online Course - Same Day Certificate
Delivered Online On Demand50 minutes
£35

Organisation Programme - How to identify and mitigate procurement fraud and corruption

By Global Risk Alliance Ltd

Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption.

Organisation Programme - How to identify and mitigate procurement fraud and corruption
Delivered In-Person in InternationallyFlexible Dates
£7,000 to £9,000

Sales Support Coordinator Diploma - CPD Accredited

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Sales Support Coordinator Diploma Mega Bundle** Sales Support Coordinator Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Sales Support Coordinator Diploma package online with Studyhub through our online learning platform. The Sales Support Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Sales Support Coordinator Diploma course provides complete 360-degree training on Sales Support Coordinator Diploma. You'll get not one, not two, not three, but twenty-five Sales Support Coordinator Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Sales Support Coordinator Diploma courses are yours for as long as you want them once you enrol in this course This Sales Support Coordinator Diploma Bundle consists the following career oriented courses: Course 01: Sales Training: Practical Sales Techniques Course 02: Sales Development Representative Diploma Course 03: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 04: Learn to Create A Selling Strategy that Drives Sales Course 05: NLP For Sales, Persuasion & Influence Course 06: Increase Your Sales Through a Profitable Pricing Strategy Course 07: Product Management for Maximum Sales: Boosting Business Success Course 08: Sales and Marketing Course 09: B2B Business Development Course 10: Sales Analysis in Excel Course 11: Residential Property Sales Course 12: Retail Management Course 13: Retail Associate Certificate Course 14: Telemarketing Course 15: Diploma in Sales and Strategic Marketing Certificate Course 16: ETSY Marketing and Business Course 17: Affiliate Marketing Course 18: Content Writing & Copywriting For SEO and Sales Course 19: Marketing Strategies for Business Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Telesales Executive Training Course 22: Step-by-Step Guide to Defining and Sizing Your Market Course 23: Corporate Relationship Goals for Success Course 24: Get a Job in Sales: Your Fast Track to Career Success Course 25: Business Networking Skills The Sales Support Coordinator Diploma course has been prepared by focusing largely on Sales Support Coordinator Diploma career readiness. It has been designed by our Sales Support Coordinator Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Sales Support Coordinator Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Sales Support Coordinator Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Sales Support Coordinator Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Sales Support Coordinator Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Sales Support Coordinator Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Sales Support Coordinator Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Sales Support Coordinator Diploma lessons One to one assistance from Sales Support Coordinator Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Sales Support Coordinator Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Sales Support Coordinator Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Sales Support Coordinator Diploma certificate and transcript on the next working day Easily learn the Sales Support Coordinator Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Support Coordinator Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Sales Support Coordinator Diploma Requirements To participate in this Sales Support Coordinator Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Sales Support Coordinator Diploma Career path You will be able to kickstart your Sales Support Coordinator Diploma career because this course includes various courses as a bonus. This Sales Support Coordinator Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Sales Support Coordinator Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Sales Support Coordinator Diploma - CPD Accredited
Delivered Online On Demand6 days
£279

Salesmanship Course

4.3(43)

By John Academy

Getting into any business obliges you to do one thing - selling something. It's not just about organisations, however; even if you are recently working as an employee, you are offering your ability and your skills. The best benefits come in when you can correctly sell things. If you are great at selling, then you will go far in life. This course layouts to you a straightforward procedure, nothing confounded to learn. No compelling sales language. Simply the fundamentals taught well. That is what matters to it. It will enable you to finalise negotiations more rapidly and viable. Spot early if you are on to a deal and close speedier. Regardless of whether it's a little sale or a bigger sale the standards apply to getting a favourable deal. Who is the course for? Entrepreneurs. Business leaders. Sales People. Individuals whose skills and performances require them to be marketing and selling. Sales manager. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Salesmanship Course is a useful qualification to possess, and would be beneficial for the following professionals: Salesmen. Sales manager. Head of marketing and external relationship. Business development sales manager. Marketing advisor. Sales Representative. Retail salesperson. Salesmanship Course Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Sixth Requirement -Make a Commitment 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Salesmanship Course
Delivered Online On Demand9 hours
£18

Recruitment & Selection – how to recruit the right staff

By Challenge Consulting

Recruitment & Selection – how to recruit the right staff 1 day training course delivered in Nottingham suitable for those embarking upon recruitment for the first time, and for more experienced recruiters who wish to update their skills and knowledge of current good practice. For business owners, managers and those who are required to recruit and select staff into their organisation.

Recruitment & Selection – how to recruit the right staff
Delivered In-PersonFlexible Dates
£294

Watercolour for relaxation

5.0(5)

By The Arienas Collective

Join local artist Lou Davis for a relaxing watercolour painting session at The Arienas Collective in Edinburgh's beautiful Georgian New Town City Centre.

Watercolour for relaxation
Delivered In-Person in Edinburgh + more
£60