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706 Courses

Professional Certificate Course in Introduction to Requirements Management in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Introduction to Requirements Management provides a comprehensive overview of fundamental concepts, including the definition and significance of Requirements Management. Participants will gain insights into the intricacies of requirement management processes, understand the critical importance of effective stakeholder management in gathering requirements, and explore the relationship between requirement gathering and strategic project planning. Through targeted modules, learners will also identify key elements of high-quality requirements, grasp diverse types of requirements in project management, and appreciate the pivotal role of requirement management in ensuring project success. After the successful completion of the course, you will be able to learn about the following: Definition and Explanation of Requirements Management Explain the process of requirement management. Explain importance of requirement management Identify the key elements of a good requirement Discuss the different types of requirements in project management. Explain the importance of stakeholder management in requirement gathering Understand the relationship between requirement gathering and project planning This Professional Certificate Course in Introduction to Requirements Management offers a comprehensive understanding of the fundamentals, encompassing the definition and importance of Requirements Management, key elements of effective requirements, diverse requirement types, stakeholder management significance, and the integral connection between requirement gathering and project planning. Participants will gain essential insights into the entire requirement management process, ensuring a solid foundation for successful project implementation. This Professional Certificate Course in Introduction to Requirements Management provides a comprehensive foundation, covering the definition and process of requirements management, emphasizing the importance of stakeholder engagement, and equipping participants with the skills to identify key elements of good requirements, discuss various types, and understand the pivotal link between requirement gathering and effective project planning. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Requirement Management Self-paced pre-recorded learning content on this topic. Introduction To Requirements Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Project Managers Business Analysts Software Developers System Analysts Quality Assurance Professionals Product Managers Stakeholders involved in Project Planning Anyone Seeking a Foundation in Requirements Management Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Introduction to Requirements Management in London 2024
Delivered Online On Demand14 days
£31

Land, Building, and Quantity Surveying - CPD Certified

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Welcome to our unique Course Bundle on Land, Building and Quantity Surveying, designed to equip you with the skills and knowledge necessary to excel in the dynamic field of construction and property management. Through a comprehensive curriculum that includes Building Surveying Practice, Quantity Surveying, Building Design and Construction, and more, you will gain in-depth insights into the various facets of the construction industry. Did you know that the demand for qualified professionals in building and quantity surveying is on the rise? With the construction industry growing exponentially and an increasing focus on sustainability and cost-effective construction practices, the need for skilled surveyors and designers is higher than ever. Our Course Bundle will provide you with a competitive edge in this thriving job market, with relevant knowledge and industry-relevant skills that employers are looking for. Learn how to effectively manage building projects, estimate construction costs, navigate town planning regulations, and create sustainable landscape designs. With a focus on real-world applications and best practices, our courses will provide you with the expertise needed to excel in the field of building and quantity surveying. Join us now and take the first step towards a successful career in the construction industry. Enrol in our Course Bundle and unlock your potential today! This Land, Building, and Quantity Surveying Bundle Package includes: Course 01: Certificate in Land Surveying at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Building Surveying Practice Course 02: Quantity Surveying Course Course 03: Building Design and Construction Course 04: Minimum Requirements of Building Design and Construction Course 05: Diploma in Construction Industry Scheme (CIS) Course 06: Town Planning Course 07: Landscape Architecture Course 08: Construction Cost Estimation Course 09: Carbon Literacy Knowledge Course 10: Environment Management Why Prefer This Land, Building, and Quantity Surveying Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Land, Building, and Quantity Surveying bundle courses, you will be able to learn: Understand the principles and practices of building surveying, quantity surveying, and town planning Apply knowledge of building design and construction techniques in real-world scenarios Estimate construction costs accurately and efficiently Create sustainable landscape designs that align with environmental management principles Demonstrate proficiency in construction industry schemes and regulations Develop a strong foundation in carbon literacy and environment management principles Apply critical thinking and problem-solving skills to complex construction projects ***Curriculum breakdown of Land Surveying*** Module 01: Introduction to Land Surveying Module 02: Land Surveying Basics Module 03: Land Surveying Instrumentation Module 04: Land Surveying Methods and Techniques Module 05: Topographic Surveying and Mapping Module 06: Boundary Surveying Module 07: Surveying Health and Safety How is the Land, Building, and Quantity SurveyingBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Course Bundle on Building and Quantity Surveying is ideal for: Professionals seeking to upskill or transition into the construction industry Graduates or individuals with a background in architecture, engineering, or related fields Property managers, construction project managers, and individuals involved in the construction and property management industry Career path This bundle will give you an edge in such professions as: Building Surveyor - UK average salary of £45,000 per annum Quantity Surveyor - UK average salary of £50,000 per annum Construction Project Manager - UK average salary of £55,000 per annum Town Planner - UK average salary of £40,000 per annum Landscape Architect - UK average salary of £45,000 per annum Certificates Certificate in Land Surveying at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Land, Building, and Quantity Surveying - CPD Certified
Delivered Online On Demand8 days
£119

EWM100 Processes in SAP Extended Warehouse Management - Overview

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Application Consultants, Business Analysts, Program/Project Managers, System Architects Overview At the end of this course, students will be able to explain and use major features of SAP Extended Warehouse Management. This course will give you a solid fundamental and comprehensive overview of SAP Extended Warehouse Management and is a mandatory prerequisite for all other EWM courses. Warehousing Structures and Master Data Differentiating the SAP Solutions for Warehouse Management Outlining Organizational Structures Maintaining Master Data for SAP EWM Warehouse Monitoring & Processing with Mobile Devices Managing the Warehouse Outlining the Radio Frequency (RF) Framework Additional Functions in SAP EWM Applying Storage Control Employing Serial Numbers Processing Batches Mapping Quality Inspection Processes Applying Value-Added Services Warehouse Organization Performing Slotting Applying Replenishment Methods Performing a Physical Inventory Optimization of Resources Applying Wave Management Applying Labor Management Executing the Production Supply Process Executing Expected Goods Receipts Processes Applying Cross Docking Warehouse Extensions Planning the Shipping and Receiving of Products Controlling the Material Flow System (MFS) SAP EWM Rapid Deployment Solution Accelerating Implementation Processes Combined Inbound and Outbound Processes Executing an End-to-End Process with SAP EWM

EWM100 Processes in SAP Extended Warehouse Management - Overview
Delivered OnlineFlexible Dates
Price on Enquiry

Professional Certificate Course in Understanding the Role of MIS in Decision Making and Modeling in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course aims to provide a comprehensive understanding of decision-making processes and dynamics at the managerial level. The course aims to equip learners with knowledge and skills to apply various decision-making models, including decision support systems (DSS) and system modelling, to support effective organisational decision-making. Additionally, the course will enable learners to identify and prepare for trends in decision support and business intelligence and understand how management information systems can aid in decision-making. After the successful completion of the course, you will be able to learn about the following, Understand Decision-Making dynamics and process Types of decision-making, especially at the managerial level. Understanding and applying the decision-making models, including the decision support system (DSS) and its components. Analysing the Information Requirements of Key Decision-making Groups in a Firm. Identifying and preparing for trends in Decision Support and Business Intelligence. Understanding System Modelling and its Types. Learn about how Management Information Systems help in Decision Making. This course covers the fundamentals of decision-making processes and dynamics, including the types of decision-making at the managerial level. Learners will explore various decision-making models and their applications, focusing on decision support systems (DSS) and system modelling. They will gain an understanding of the components of DSS and their role in supporting effective decision-making. This course covers the fundamentals of decision-making processes and dynamics, including the types of decision-making at the managerial level. Learners will explore various decision-making models and their applications, with a particular focus on decision support systems (DSS) and system modeling. They will gain an understanding of the components of DSS and their role in supporting effective decision-making. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Role of MIS in Decision Making, System Design, and Modeling Self-paced pre-recorded learning content on this topic. Understanding the Role of MIS in Decision Making and Modeling Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Managers at all levels Business analysts Decision support specialists IT professionals. Consultants & Project managers Entrepreneurs and business owners Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Understanding the Role of MIS in Decision Making and Modeling in London 2024
Delivered Online On Demand14 days
£35

Professional Certificate Course in Conflict and Crisis Management in Projects in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course provides an overview of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. The course will also cover conflict management, conflict resolution approaches, and strategies for managing conflict in project management. In addition, the course will explore crisis management, including types of project crises, elements and stages of crisis management, and principles for leading through crisis. Participants will also learn about crisis management tools and their application in project management. This course provides a comprehensive understanding of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage conflicts and crises in project management. After the successful completion of the course, you will be able to learn about the following; Nature, features, and causes of Conflict. Contributing factors and types of Project Conflicts. What is Conflict Management? Conflict Resolution Approaches and the Role of the Project Manager. Conflict Resolution Strategies in project management. What Is Crisis Management? Types of Project Crisis. Elements and stages of Crisis M Five Principles for Leading Through Crisis. Crisis Management Tools. This course provides a comprehensive understanding of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. The course will cover conflict management, conflict resolution approaches, and strategies for managing conflict in project management. In addition, the course will explore crisis management, including types of project crises, elements and stages of crisis management, and principles for leading through crisis. Participants will also learn about crisis management tools and their application in project management. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage conflicts and crises in project management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Conflict and Crisis Management in Projects Self-paced pre-recorded learning content on this topic. Conflict and Crisis Management in Projects Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Conflict and Crisis Management in Projects in London 2024
Delivered Online On Demand14 days
£46

Business Analyst Courses

5.0(10)

By Apex Learning

One of the assets that employers and decision-makers throughout the world value most is a professional business analyst. Business analysts implement positive change at all levels of an organisation. The course covers the most recent materials on topics including financial analysis, tax accounting, project management, business risk management, and performance management to keep you updated with the job market and prepare you for your future. As a result, you will have the productivity to succeed in your organisation after completing this training. This Business Analyst course is designed with excellent attention to help you become the best version of yourself and offers unique and interactive learning resources. You will be able to detect and track your growth as you learn from our course and reflect on your experiences to get insightful knowledge about who you are and how your goals are changing. After completing this thorough Business Analyst course, you will gain critical knowledge that you can utilise to succeed in your job, place of employment, or academic level. Overall, you will learn the fundamentals of the industry and develop practical skills. Kickstart your dynamic career and strengthen your deep insight expertise by signing up for the Business Analyst Course. This simple-to-understand Business Analyst Course will help you sharpen your relevant abilities and make your mark in this crowded market of business analysis. So, enrol in the course right away if you're keen to envision yourself in a satisfying career. Along with this Business Analyst course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Analyst Bundle Consists of the following Premium courses: Course 1: Business Analysis Level 3 Course 2: Financial Analysis Course 3: Level 3 Tax Accounting Course 4: Level 3- Project Management Course 5: Budgeting and Forecasting Course 6: Stock Market Investing for Beginners Course 7: Capital Budgeting & Investment Decision Rules Course 8: Forex Trading Level 3 Course 9: Compliance & Business Risk Management Course 10: Team Management Course 11: Performance Management Learning outcome: Following completion of this course, you will Learn about financial analysis Develop an understanding of tax accounting Understand project management Get an idea about capital budgeting, investment decision rules, and budgeting and forecasting. Acquire knowledge of forex trading Develop ideas about business risk management and compliance Understand how to present financial data Know how to manage performance Enrol now in Business Analyst to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Analyst expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone can enrol in this Business Analyst Course course. However, this course is appropriate for: Recent graduates from college Business analysts aspirants hoping to improve their chances of getting hired as business analysts Current business analysts seeking to contribute more to and work on generally more fruitful initiatives. Administrators, supervisors, and project managers are examples of additional positions that carry out business analysis tasks. Anyone and everyone seeking a change of career Requirements This Business Analyst course has been designed to be fully compatible with tablets and smartphones. Career path With the help of this exclusive Business Analyst Course, you can advance your career goals and improve your ability to look into relevant opportunities, such as: Business analyst Intelligence analyst Business adviser Business development manager Investment Analyst Certificates Certificate of completion Digital certificate - Included

Business Analyst Courses
Delivered Online On Demand
£53

Professional Certificate Course in Understanding Organisational Structure in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Our comprehensive short course will equip you with the knowledge and skills to understand the nature and role of organizational structure, explore different models of organizational structure, and understand the determinants and elements of organizational structure. Discover the types of organizational structure and gain a deep understanding of the nature of employee relationships within an organization. Enroll now and take the first step towards becoming a master of organizational structure. After the successful completion of the course, you will be able to learn about the following, Understand the nature and role of the Organisational Structure. Explain different models of Organisational Structure. Explore Organisational Structure's Determinants. Understand elements of Organisational Structure. Explore Types of Organisational Structure. Understand the Nature of Employees' Relationships. Our comprehensive short course will equip you with the knowledge and skills to understand the nature and role of organizational structure, explore different models of organizational structure, and understand the determinants and elements of organizational structure. Discover the types of organizational structure and gain a deep understanding of the nature of employee relationships within an organization. Enroll now and take the first step towards becoming a master of organizational structure. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Organisational Structure Self-paced pre-recorded learning content on this topic. Understanding Organisational Structure Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business Owners Managers and Supervisors Human Resources Professionals Organizational Development Practitioners Management Consultants Project Managers Team Leaders Operations Managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Understanding Organisational Structure in London 2024
Delivered Online On Demand14 days
£16

Professional Certificate Course in Fundamentals of Organisational Knowledge in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

In today's rapidly evolving business environment, effective knowledge management is crucial for organizations to maintain a competitive advantage. This course will provide learners with a comprehensive understanding of different types of knowledge and how to manage them successfully. Topics covered include the difference between explicit and tacit knowledge, the importance of knowledge management strategies, and how to capture and classify knowledge. You will also learn about the strategic levers available for managing knowledge and the strategies for effective implementation. By the end of the course, you will be equipped with the knowledge and skills necessary to drive success through effective knowledge management. After the successful completion of the course, you will be able to learn about the following, Understanding Organisation Knowledge. Learning Explicit Versus Tacit Knowledge. Understanding Successful Knowledge Management Strategies. Learning Knowledge Capture and Classification. Understanding Strategic Levers. Understanding Strategies for Managing Knowledge. In today's rapidly evolving business environment, effective knowledge management is crucial for organizations to maintain a competitive advantage. This course will provide learners with a comprehensive understanding of different types of knowledge and how to manage them successfully. Topics covered include the difference between explicit and tacit knowledge, the importance of knowledge management strategies, and how to capture and classify knowledge. You will also learn about the strategic levers available for managing knowledge and the strategies for effective implementation. By the end of the course, you will be equipped with the knowledge and skills necessary to drive success through effective knowledge management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamentals of Organisational Knowledge Self-paced pre-recorded learning content on this topic. Fundamentals of Organisational Knowledge Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Knowledge managers and officers Human resources managers and officers Organizational development consultants Business analysts and consultants Information technology professionals Operations and supply chain managers Quality and process improvement professionals Project managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Fundamentals of Organisational Knowledge in London 2024
Delivered Online On Demand14 days
£25

Cisco Understanding Cisco Contact Center Enterprise Foundations (CCEF)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco© Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will learn about the Cisco Contact Center Enterprise (CCE) products and explore features and functionality of the solution including major system components. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency

Cisco Understanding Cisco Contact Center Enterprise Foundations (CCEF)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Reporting Cisco Contact Center Enterprise (CCER)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency

Cisco Reporting Cisco Contact Center Enterprise (CCER)
Delivered OnlineFlexible Dates
Price on Enquiry