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Are you looking to improve your business communication and English language skills? Look no further than our Level 2 Award in Business Communication & English - QLS Endorsed course bundle. This comprehensive package includes four essential courses that will provide you with a solid foundation in business communication, functional English, business planning, and finance. The first course in this bundle, the Award in Basic Business Communication Skills at QLS Level 2, is QLS endorsed, ensuring that you receive high-quality and industry-recognized training. This course covers the fundamental principles of business communication, including effective written and verbal communication, professional etiquette, and active listening. The next three courses in this bundle, Functional Skills English, Business Plan, and Basic Business Finance, are CPD accredited, building on the knowledge and skills learned in the QLS-endorsed course. Functional Skills English covers advanced grammar and writing skills, while the Business Plan course teaches learners how to develop a comprehensive business plan. Finally, Basic Business Finance provides an overview of essential financial concepts, including budgeting, forecasting, and financial analysis. By completing this bundle, you will gain a thorough understanding of business communication, the English language, and financial management, allowing you to confidently communicate and manage finances in a business setting. Learning Outcomes Upon completion of this course bundle, you will be able to: Develop effective written and verbal communication skills for a professional setting Build a strong foundation in business communication, English language, and financial management Understand advanced grammar and writing techniques to create professional documents Learn to develop comprehensive business plans that align with company objectives Acquire essential financial management skills, including budgeting, forecasting, and analysis Understand the importance of financial planning and decision-making in a business context Gain a competitive edge in the job market by possessing in-demand business communication and finance skills Don't miss this opportunity to improve your business communication, English language, and financial management skills. Enrol in our Level 2 Award in Business Communication & English - QLS Endorsed course bundle today and take the first step towards achieving your career goals. Curriculum for Award in Basic Business Communication Skills at QLS Level 2 Module 01: Effective Communication Module 02: Planning your Communication Part 1 Module 03: Planning your Communication Part 2 Module 04: Planning your Communication Part 3 Module 05: Exercise: Stakeholder Analysis Module 06: Facilitating Business Meetings Module 07: Planning your Meeting Agenda Module 08: As a facilitator, what should I be looking for? Module 09: Tools you can use in Facilitation Module 10: Facilitation Tools Module 11: Exercise: Planning Your Agenda Module 12: Resource: Tools to help you Communicate and Facilitate Our Level 2 Award in Business Communication & English - QLS Endorsed course bundle covers essential topics such as effective business communication, advanced English language skills, business planning, and basic business finance. Upon completion of this comprehensive package, learners will acquire a range of practical skills and knowledge, such as writing professional documents, developing comprehensive business plans, and managing finances in a business context. These in-demand skills will enhance their career prospects, equipping them to pursue job opportunities in various industries. Enrol today and take the first step towards building a strong foundation in business communication and financial management. Assessment There are assignments and quizzes at the end of the courses to test the learners' knowledge and deepen their understanding. Learners will need to obtain 60% marks to pass the assessments. After successful completion of the assessment of each course, learners will be eligible for certificates. The QLS certificateis included in the bundle price, and learners can also claim their CPD-accredited certificate for a predetermined price. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course bundle is perfect for: Individuals who want to improve their business communication skills and English language proficiency Students seeking to gain essential business communication and finance skills to pursue career opportunities in a variety of industries Professionals who want to build a strong foundation in business communication and financial management to enhance their career prospects Business owners who want to develop effective communication and financial management strategies to improve their business operations Individuals who want to enhance their resume and stand out in the job market by possessing in-demand business communication and finance skills Career path Upon completion of this course bundle, you can pursue a variety of rewarding career paths, such as: Business Analyst - £35,000-£45,000 Financial Analyst - £40,000-£55,000 Marketing Manager - £40,000-£60,000 Operations Manager - £45,000-£70,000 Business Development Manager - £50,000-£80,000 Note: Salaries listed are approximate and may vary depending on experience, location, and industry. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course. The Quality Licence Scheme is a credible and renowned endorsement that marks high quality and excellence in the UK. It is well accepted and recognised by industry experts and recruiters. Learners who purchase this bundle will receive Hard-copy QLS Certificate at their doorstep!

This course is for you if you are looking to design strategies to leave your job, develop the right mindset for entrepreneurship and habits, and start your business. Helping you achieve rapid awareness and develop strategies to accelerate your personal development growth through actions that will transform your life and help you get results. You will no longer go back to aspiring, dreaming, and staying stuck. You are moving firmly on your transformation journey, from discomfort to empowerment one step at a time.

Overview By enroling in Life Coaching, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The Life Coaching course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Life Coaching course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Life Coaching Program. So enrol in our Life Coaching course right away if you're keen to envision yourself in a rewarding career. Description Enroling in this Life Coaching course can improve your Life Coaching perspective, regardless of your skill levels in the Life Coaching topics you want to master. If you're already a Life Coaching expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Life Coaching insights that will help you make the most of your time. This Life Coaching course will act as a guide for you if you've ever wished to excel at Life Coaching. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? This Life Coaching course is a great place to start if you're looking to start a new career in Life Coaching field. This training is for anyone interested in gaining in-demand Life Coaching proficiency to help launch a career or their business aptitude.  Requirements The Life Coaching course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Life Coaching, without any fuss. Career Path This Life Coaching training will assist you develop your Life Coaching ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Life Coaching professional story and personalise your path to a new career. Furthermore, developing this Life Coaching skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Module 01: Life Coaching: The Purpose and Fundamentals Life Coaching: The Purpose and Fundamentals 00:48:00 Module 02: Develop Your Self-Awareness Develop Your Self-Awareness 00:52:00 Module 03: The Development of Core Beliefs and Managing Fears The Development of Core Beliefs and Managing Fears 00:47:00 Module 04: Life Coaching Types and Key Attributes of a Life Coach Life Coaching Types and Key Attributes of a Life Coach 01:00:00 Module 05: Understanding Emotional Intelligence Understanding Emotional Intelligence 00:44:00 Module 06: Body Language and Communication Techniques Body Language and Communication Techniques 00:44:00 Module 07: A Structure for Client Work and Goal Setting A Structure for Client Work and Goal Setting 00:38:00 Module 08: Basic Principles for Business Development and Growth Basic Principles for Business Development and Growth 00:54:00 Module 09: The Ethical Coach: Protect Yourself and Your Clients The Ethical Coach: Protect Yourself and Your Clients 00:48:00 Order Your Certificate Order Your Certificate 00:00:00

11 in 1 "Business Management" Bundle only at £53 Give a compliment to your career and take it to the next level. This Business Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Business Management bundle will help you stay ahead of the pack. Throughout the Business Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Business Management course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Management Bundle Consists of the following Premium courses: Course 01: Business Management Advanced Diploma Course 02: Business Administration Level 3 Course 03: Supply Chain Management Course 04: Logistic Management Course 05: Business Strategy Planning Course 06: Raise Money and Valuation for Business Course 07: Rapid Business Improvement Course 08: Level 3 Tax Accounting Course 09: Basic Business Finance Course 10: Budgeting and Forecasting Course 11: Compliance & Business Risk Management Enrol now in Business Management to advance your career, and use the premium study materials from Apex Learning. 11-in-1 Business Management Bundle Curriculum of Business Management Bundle Course 01: Business Management Advanced Diploma Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management and many more ... How will I get my Certificate? After successfully completing the Business Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 11-in-1 Business Management Bundle Anyone from any background can enrol in this Business Management bundle. Requirements This Business Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price. Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Management Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Diploma in Team Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! As multinational organisations are shifting to a more flat, group-based structure, employers must find out how to mix full-time operational tasks with leadership and managerial roles. People who desire to be or are currently in positions of leadership in any organisation would benefit significantly from comprehensively designed Team Management at QLS Level 5 course. The purpose of this Team Management course is to provide students with the fundamental information required to manage and encourage high-performing teams successfully. It also includes talent management, succession planning, and risk management approaches. It will help you to improve your organisational, communication, negotiation, and conflict management abilities. You will also learn about motivating team members as a part of leadership, as well as dispute resolution and coping with office politics. This Team Management course will also teach you the fundamentals of managing virtual teams. Working in team management is a fascinating job. This career pays well and has several prospects for advancement in the United Kingdom. So, do not sell yourself short. Instead, enrol in our complete package of Team Management at QLS Level 5 course to establish a successful career in management. Upon completion of the Team Management at QLS Level 5 course, you will be able to, Understand how to define a team. Improve your management and leadership skills. Learn to build high-performing teams. Get an overview of talent management, stress management, and mental health. Determine the methods of negotiation techniques. Know the steps of managing time effectively. Recognise the importance of the risk management process. Learn the key fundamentals of managing virtual teams. Why Prefer This Team Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Team Management at QLS Level 5 course: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Team Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Team leaders and managers HR professionals Business owners and entrepreneurs Project managers Anyone interested in improving their team management skills Requirements No prior background or expertise is required. Career path This Team Management at QLS Level 5 course is designed uniquely to benefit the following careers. Team Manager (average salary £40,000) HR Manager (average salary £45,000) Project Manager (average salary £47,000) Business Development Manager (average salary £35,000) Operations Manager (average salary £42,000) Virtual Team Manager (average salary £40,000) Certificates Certificate of completion Digital certificate - Included Diploma in Team Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Business Analysis at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Business Analysis at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Business Analysis at QLS Level 5 course. Due to Business Analysis at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Business Analysis at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Business Analysis at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Business Analysis at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Business Analysis at QLS Level 5 course. This Business Analysis at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Business Analysis at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Business Analysis at QLS Level 5 course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Business Analysis at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Analysis at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Business Analysis at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Business Analysis at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Business Analysis at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Description: The Level 2 Certificate in Copywriting for Online Selling course is designed to help you learn about the theories and routine with regards to writing in the present day business condition. Then you will be introduced to the standards of composed correspondence so you will have the capacity to express your thoughts through writing in an unmistakable, brief, and proficient way that will help you in earning. You will see how the course of action is the key for productive composed work and make sense of how to use masterminding sentences when making any sort bankrupt message. You will in like manner get some answers concerning creating styles and which making style is most appropriate for business correspondence. In the more advanced business setting, having the skill of being an expert in business, writing an effective letter is more advantageous. Notwithstanding whether you are sending a demand to an association or affiliation, or applying for work having an adequately outlined letter can have the impact of having the letter considered essential or not. When you completed this course, you will have the sureness and skills that are related to passing on what necessities be in writing in any business condition, and the capacities anticipated that would make a business letter that will look unmistakable and master. Who is the course for? Businessmen and people who work with the business management team that wants to learn more about business analysis and copywriting. People who have an interest in business and wants to pursue creating new business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Copywriting for Online Selling is a useful qualification course to enrol since it will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Development Specialist Business Development Manager Business Statistician Economist And much more! Chapter-1 Introduction 00:30:00 Chapter-2 Basics Of Copywriting 00:30:00 Chapter-3 Headline Essentials 00:30:00 Chapter-4 USP vs ESP 00:30:00 Chapter-5 Call To Action 00:30:00 Chapter-6 Handling Objections 00:30:00 Chapter-7 Copywriting Mistakes To Avoid 00:15:00 Chapter-8 Swipe Files 00:30:00 Chapter-9 Wrapping Up 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Copywriting for Online Selling 00:20:00 Final Exam Final Exam- Level 2 Certificate in Copywriting for Online Selling 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***24 Hour Limited Time Flash Sale*** Social Work Studies Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Lean Process and Six Sigma Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Lean Process and Six Sigma Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Lean Process and Six Sigma Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Lean Process and Six Sigma Level 5 Diploma Career Bundle: Course 01: Lean Process and Six Sigma Level 5 Diploma Course 02: Complete Lean Six Sigma Green Belt Course for Service Industry Course 03: Lean Six Sigma White Belt course Course 04: Lean Six Sigma Black Belt Course 05: Lean Six Sigma: Toolkit Course 06: Professional Lean Management: Service Industry Course 07: Agile Scrum Master Course 08: Project Management Course Course 09: Process Improvement Course 10: Operations Management: Process Mapping & Supply Chain Course 11: The 7 Basic Tools of Quality Course 12: Quality Assurance (QA) Manager Training Course 13: Logistics Management Course 14: DIPLOMA IN OPERATIONS MANAGEMENT Course 15: Facility Management Course 16: Diploma in Purchasing & Procurement at QLS Level 5 Course 17: SAP Controlling (CO) - Product Costing S4HANA Course 18: Commercial Law Course 19: Business Development Course 20: Creative Marketing Plan Course 21: Financial Analysis Course 22: Financial Modelling for Decision-Making and Business Plan Course 23: Business Productivity Training Course 24: Compliance Risk and Management Course 25: Workplace Confidentiality With Lean Process and Six Sigma Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Lean Process and Six Sigma Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Lean Process and Six Sigma Level 5 Diploma? Free CPD Accredited Certificate upon completion of Lean Process and Six Sigma Level 5 Diploma Get a free student ID card with Lean Process and Six Sigma Level 5 Diploma Lifetime access to the Lean Process and Six Sigma Level 5 Diploma course materials Get instant access to this Lean Process and Six Sigma Level 5 Diploma course Learn Lean Process and Six Sigma Level 5 Diploma from anywhere in the world 24/7 tutor support with the Lean Process and Six Sigma Level 5 Diploma course. Start your learning journey straightaway with our Lean Process and Six Sigma Level 5 Diploma Training! Lean Process and Six Sigma Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Lean Process and Six Sigma Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Lean Process and Six Sigma Level 5 Diploma course. After passing the Lean Process and Six Sigma Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lean Process and Six Sigma Level 5 Diploma course is ideal for: Students seeking mastery in Lean Process and Six Sigma Professionals seeking to enhance Lean Process and Six Sigma skills Individuals looking for a Lean Process and Six Sigma-related career. Anyone passionate about Lean Process and Six Sigma Requirements This Lean Process and Six Sigma Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

🡆 Are you struggling to keep your most important clients satisfied? 🡆 Do you find it challenging to manage the complexities of large accounts? If you answered yes to either of these questions, then our Key Account Management course is perfect for you. Through this course, you will gain the knowledge and skills required to effectively manage your key accounts and develop long-lasting relationships with your most valuable customers. Learning Outcomes: Understand the purpose of key account management Learn how to effectively manage key accounts Develop strategies for building and delivering value to key accounts Develop key relationships with customers Create a successful key account plan Improve record-keeping practices for key accounts Course Curriculum: Module 01: Introduction to Key Account Management In this module, you will learn about the basics of key account management, including its definition and purpose. Module 02: Purpose of Key Account Management This module covers the purpose and objectives of key account management, including its impact on the overall business strategy. Module 03: Understanding Key Accounts In this module, you will learn about the characteristics of key accounts and how to identify them. You will also learn about the differences between transactional and strategic accounts. Module 04: Elements of Key Account Management This module covers the key elements of effective key account management, including account segmentation, customer needs analysis, and value proposition development. Module 05: What Makes a Good Key Account Manager In this module, you will learn about the key traits and skills required to be a successful key account manager, including relationship building, strategic thinking, and communication skills. Module 06: Building and Delivering Value to Key Accounts This module covers the process of building and delivering value to key accounts, including customer value creation, competitive advantage, and value communication. Module 07: Key Account Planning In this module, you will learn about the process of key account planning, including account analysis, account planning, and account performance evaluation. Module 08: Business Customer Marketing and Development This module covers the concept of business customer marketing and development, including key account marketing strategies and tactics, and relationship management. Module 09: Developing Key Relationships In this module, you will learn about the importance of building and maintaining relationships with key stakeholders, including customers, suppliers, and partners. Module 10: The Importance of Record Keeping for Key Account Management This module covers the importance of record keeping for key account management, including data collection and analysis, metrics, and reporting. Module 11: Internal KAM Aspects In this module, you will learn about the internal aspects of key account management, including cross-functional collaboration, team building, and leadership. Module 12: The Value Proposition This module covers the development of a value proposition for key accounts, including value proposition design, testing, and refinement. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales person looking to increase their revenue from strategic accounts Account managers seeking to improve their account management skills Business development managers looking to develop and execute effective account strategies Executives interested in building stronger customer relationships and driving business growth through key accounts Career path Key Account Manager: £40,000-£60,000 per year Business Development Manager: £35,000-£55,000 per year Sales Director: £70,000-£100,000 per year Customer Success Manager: £30,000-£45,000 per year

Are you looking to improve your customer service skills and knowledge? Look no further than our course bundle, which includes four courses that will help you become a customer service expert. This bundle includes a QLS-endorsed diploma in Customer Service Advisor at Level 5, as well as three CPD-accredited courses in Phone-Based Customer Service, Know Your Customer (KYC), and Customer Relationship Management. The QLS endorsement is a mark of high quality and excellence in the UK, recognised and accepted by industry experts and recruiters. This means that you can trust the content of the Diploma in Customer Service Advisor to provide you with the skills and knowledge necessary to excel in customer service. The Phone-Based Customer Service course is designed to build upon the knowledge gained from the Diploma in Customer Service Advisor, specifically in the area of phone-based customer service. This course will teach you how to communicate effectively and efficiently over the phone, as well as how to handle difficult customers and resolve their issues. The Know Your Customer (KYC) course will expand your knowledge of identifying and verifying customers. You will learn about the KYC policy, its importance, and how to implement it. This course will teach you how to identify potential risks and ensure compliance with regulatory requirements. The Customer Relationship Management course will help you understand the importance of building relationships with customers. You will learn how to manage and maintain customer relationships, as well as how to use customer data to improve business performance. By completing these four courses, you will gain a deep understanding of customer service and develop a range of skills to excel in your career. Invest in yourself and your career with our customer service course bundle. Learning Outcomes Upon completion of this course bundle, you will be able to: Understand the principles of customer service and the importance of customer satisfaction Develop effective communication skills for phone-based customer service Understand the importance of KYC and regulatory compliance Learn how to build and maintain strong customer relationships Develop problem-solving skills to resolve customer issues Learn how to use customer data to improve business performance Develop a strong understanding of customer service strategy and how it contributes to overall business success With the knowledge and skills gained from these courses, you can excel in your current role or explore new opportunities in customer service and sales. Sign up today and take the first step towards becoming a customer service expert. Curriculum for Diploma in Customer Service Advisor at QLS Level 5 Module 01: Understanding Customer Service Identifying Customer Expectations Providing Excellent Customer Service Module 02: Focusing on Your Customer Customer Service and the Telephone Handling Complaints Enduring Stress Module 03: Communication Skills Dealing With Challenges Assertively Seven Steps to Customer Problem Solving Module 04: Six Critical Elements Understanding Leadership Five Practices of Leadership Module 05: Asking the Right Questions Close with Vocals Cold and Warm Calls Module 06: Checklist for Success Customer Relationship Management Requirement Driven Product Selection Module 07: Getting Started Peer Training Learn to Listen How to Build Rapport This course bundle covers a range of topics related to customer service, including the principles of customer service, phone-based customer service, Know Your Customer (KYC) policies, and customer relationship management. By completing this bundle, learners will develop a deep understanding of customer service and gain a range of skills to excel in their careers. They will learn how to communicate effectively with customers over the phone, handle difficult situations, and build strong customer relationships. They will also learn how to use customer data to improve business performance and become experts in customer service strategy. Completing this bundle will open up new opportunities for career advancement and success in the customer service industry. Assessment There are assignments and quizzes at the end of the courses to test the learners' knowledge and deepen their understanding. Learners will need to obtain 60% marks to pass the assessments. After successful completion of the assessment of each course, learners will be eligible for certificates. The QLS certificateis included in the bundle price, and learners can also claim their CPD-accredited certificate for a predetermined price. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course bundle is perfect for the following: Customer service representatives Sales and marketing professionals Small business owners Anyone looking to develop or enhance their customer service skills Career path Upon completion of this course bundle, you can pursue a variety of rewarding career paths, such as: Customer Service Representative: £17,000 - £23,000 Customer Service Manager: £25,000 - £40,000 Sales Manager: £30,000 - £60,000 Business Development Manager: £35,000 - £70,000 Note: Salaries listed are approximate and may vary depending on experience, location, and industry. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course. The Quality Licence Scheme is a credible and renowned endorsement that marks high quality and excellence in the UK. It is well accepted and recognised by industry experts and recruiters. Learners who purchase this bundle will receive Hard-copy QLS Certificate at their doorstep!