4668 Courses

Overview Learn the advanced concepts of compliance and risk management and save your business from filing fines and lawsuits.  The Advanced Compliance Management Training course will provide a comprehensive introduction to the five essential compliance elements. It will give you clear ideas on the compliance management system and explain how to implement CMS strategies to ensure your products and services comply with legal requirements.  Then, you'll learn key compliance auditing concepts to understand how well your company follows regulatory guidelines. Lastly, you'll learn the risk management strategies to identify, assess and monitor your business' compliance risks and improve efficiency.  Enrol today and obtain Advanced Compliance Management Training. Course Preview Learning Outcomes Understand what a compliance management system is Identify the five essential elements of compliance Find excellent tips for creating your compliance management plan Learn how to conduct a compliance audit Determine the role of ethics and compliance in business culture Explore the stages of compliance risk managemen Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From this Course? Compliance Management Compliance Audit Compliance Risk Management Who Should Take this Advanced Compliance Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Advanced Compliance Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Advanced Compliance Management Training Certification After completing and passing the Advanced Compliance Management Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Advanced Compliance Management Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as:   Business Compliance Manager Risk and Compliance Manager Operations and Compliance Manager Compliance Advisory Manager Recruitment and Compliance Manager Corporate Tax Compliance Manager Module 1: Introduction to Compliance Introduction to Compliance 00:12:00 Module 2: Five basic elements of compliance Five Basic Elements of Compliance 00:20:00 Module 3: Compliance Management System (CMS) Compliance Management System (CMS) 00:20:00 Module 4: Compliance Audit Compliance Audit 00:30:00 Module 5: Compliance and Ethics Compliance and Ethics 00:21:00 Module 6: Risk and Types of Risk Risk and Types of Risk 00:19:00 Module 7: Introduction to Risk Management Introduction to Risk Management 00:19:00 Module 8: Risk Management Process Risk Management Process 00:12:00 Recommended Materials Recommended Readings - Compliance and Risk Management Diploma 00:00:00 Optional Assignment Optional Assignment - Compliance and Risk Management Diploma 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Clinical governance ensures the healthcare services people receive are of the highest standards. This Clinical Governance Training will give you a comprehensive introduction to clinical governance and explain how its various components can improve the quality of patient care.  Here, you'll understand how clinical governance is described using 7 key pillars and what NHS is in clinical governance. Moving forward, you'll discover a range of mechanisms to measure clinical effectiveness. Then, you'll explore the stages of clinical audit and understand what health information technology is used in health care. The course will also educate you about the ethical and legal aspects of health safety and how to maintain a safer workplace. Course Preview Learning Outcomes Discover the fundamentals of clinical governance Understand what NHS clinical governance is Enrich your knowledge of clinical audit to improve the quality of care Know the importance of information technology in healthcare Learn about the legal and ethical aspects of healthcare Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From This Course? Clinical Governance Clinical Governance Auditing Who Should Take this Clinical Governance Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Clinical Governance Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The Clinical Governance Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Clinical Manager Healthcare Administration Specialist Healthcare Administrative Assistant Facility Operations Specialist Facility Project Manager Health Information Manager Front Desk Executive Module 01: Introduction to Clinical Governance Introduction to Clinical Governance 00:16:00 Module 02: The 7 Pillars of Clinical Governance The 7 Pillars of Clinical Governance 00:14:00 Module 03: National Health Services National Health Services 00:28:00 Module 04: Clinical Effectiveness: Part 1 Clinical Effectiveness Part 1 00:23:00 Module 05: Clinical Effectiveness: Part 2 Clinical Effectiveness Part 2 00:22:00 Module 06: Clinical Audit Clinical Audit 00:33:00 Module 07: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 08: Information Technology in Health Care Information Technology in Health Care 00:14:00 Module 09: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Module 10: Maintaining Workplace Safety Maintaining Workplace Safety 00:20:00 Module 11: Covid-19 Awareness Covid-19 Awareness 00:29:00 Assignment Assignment - Clinical Governance - Level 3 00:00:00 Order Your Certificate and transcript Order Your Certificate 00:00:00

Description Welcome to Microsoft Project course. This course is designed for all the individuals whether beginners or for the one who have basic knowledge and are looking into gainaing advanced knowledge in Microsoft Project. Through this course, you will build your knowledge of Microsoft Project step by step, from scratch to the advanced level. Explore the different features and functions of Microsoft Project. This course will provide you with the necessary skills, knowledge and information of Microsoft project.  Who is this course for? Individuals who are looking forward to excelling in project management jobs. People who are interested in learning about Microsoft project. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Project - Beginners, Intermediate, Advanced will be very beneficial and helpful, especially to the following professionals: Project Director. Project Manager. Project Management Officer. Project Assistant. Project Support. Microsoft Project for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing Project 02:00:00 Module Three - Your First Project 02:00:00 Module Four - Adding Tasks 02:00:00 Module Five - Advanced Task Operations 02:00:00 Module Six - Adding Resources 02:00:00 Module Seven - Other Ways to View Project Information 02:00:00 Module Eight - Managing Your Project Status 02:00:00 Module Nine - Updating and Tracking Your Progress 02:00:00 Module Ten - Creating Reports 02:00:00 Module Eleven - Adding the Finishing Touches 02:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Project for Beginners - Activities 00:00:00 Microsoft Project Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with the Project Environment (I) 01:00:00 Module Three - Working with the Project Environment (II) 01:00:00 Module Four - Templates and Other New Project Time Savers 01:00:00 Module Five - Working with Custom Fields 01:00:00 Module Six - Working with Tasks 01:00:00 Module Seven - Working with Resources (I) 01:00:00 Module Eight - Working with Resources (II) 01:00:00 Module Nine - Using the Team Planner 01:00:00 Module Ten - Managing Risks and Measuring Performance 01:00:00 Module Eleven - Communicating Project Information 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Project Intermediate Level 00:00:00 Microsoft Project Advanced Level Module One - Getting Started 01:00:00 Module Two - Viewing the Project 02:00:00 Module Three - Working with Tasks (I) 02:00:00 Module Four - Working with Tasks (II) 02:00:00 Module Five - Working with Resources 02:00:00 Module Six - Working with Costs 02:00:00 Module Seven - Balancing the Project 02:00:00 Module Eight - Updating Project Progress 02:00:00 Module Nine - Checking Project Progress 02:00:00 Module Ten - Working with Reports 02:00:00 Module Eleven - Working with Multiple Projects 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Project Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Project - Beginners, Intermediate & Advanced 00:30:00 Final Exam Final Exam- Microsoft Project - Beginners, Intermediate & Advanced 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Sigma six lean is a collaborative team effort process to develop performance by removing waste and reducing variations to increase company profits. If you want to learn more about this field, the Level 3 Diploma in Six Sigma & Lean Process course will assist you further in your quest. The course introduces you with the basic introduction of sigma process along with its history. It teaches you basic fourteen Toyota principals dividing into four parts such as people and partner, process, problem-solving, and philosophy. The course further teaches you the five principles of lean business. The course enhances your efficiency to increase your company profit in a sound bite. Who is the course for? Professionals who want to know how six sigma works Businessmen interested in improving their work process by reducing waste to increase profitability Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Mock Exam Mock Exam- Level 3 Diploma in Six Sigma & Lean Process 00:20:00 Final Exam Final Exam- Level 3 Diploma in Six Sigma & Lean Process 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE

From dreaming to constructing, the transition is an intricate journey. 'From Blueprint to Reality: Building Construction Fundamentals' is your key to unravelling the multifaceted universe of construction. With a comprehensive curriculum encompassing everything from Construction Management to the nuances of Demolition, this course delves deep, offering insightful perspectives on the construction industry's inner workings. Stepping into this course, one gets a holistic view of the industry, covering a range of topics including site set-up, vital regulations, risk management, and even the intricate aspects of electricity. A significant emphasis is laid on modules such as Occupational Health Management and Construction Project Management, ensuring learners are well-equipped with robust knowledge. Learning Outcomes Understand the core concepts of construction management and site preparation. Grasp the essentials of CDM regulations and their application. Evaluate and manage risks, focusing on occupational health. Develop expertise in cost estimation and materials management for construction projects. Master the practical aspects like working at heights, scaffolding, and excavations. Why buy this From Blueprint to Reality: Building Construction Fundamentals? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this From Blueprint to Reality: Building Construction Fundamentals for? Aspiring construction managers seeking a comprehensive understanding of the field. Architects desiring an in-depth look at construction operations. Safety officers keen to enhance their knowledge in construction health and safety. Quantity surveyors aiming to expand their expertise in cost estimation. Professionals in the construction sector looking to upskill and gain a competitive edge. Career path Construction Manager: £50,000 - £70,000 Site Supervisor: £30,000 - £45,000 Health and Safety Manager: £35,000 - £55,000 Quantity Surveyor: £40,000 - £60,000 Project Manager: £45,000 - £75,000 Demolition Specialist: £30,000 - £50,000 Prerequisites This From Blueprint to Reality: Building Construction Fundamentals does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Construction Management Construction Management 00:08:00 Module 02: Site Set-Up Site Set-Up 00:16:00 Module 03: Construction Design and Management (CDM) Regulations Construction Design and Management (CDM) Regulations 00:08:00 Module 04: Risk Identification, Assessment and Management Risk Identification, Assessment and Management 00:11:00 Module 05: Management of Occupational Health Management of Occupational Health 00:12:00 Module 06: Cost Estimation in the Construction Industry Cost Estimation in the Construction Industry 00:19:00 Module 07: Management of Material for Construction Management of Material for Construction 00:10:00 Module 08: Electricity Electricity 00:15:00 Module 09: Working at Height Working at Height 00:14:00 Module 10: Scaffolding Scaffolding 00:07:00 Module 11: Excavations and Confined Space Excavations and Confined Space 00:15:00 Module 12: Demolition Demolition 00:12:00 Module 13: Construction Project Management Construction Project Management 00:20:00

The Professional Certificate in Front Office - Level 2 - Courses provides essential training in office administration and front office management skills. It covers various topics, including effective planning, scheduling, business writing, communication, time and stress management, conflict resolution, and Microsoft Office skills, equipping learners with the necessary tools to excel in a front office role. Learning Outcomes: Develop a strong foundation in office administration and understand the key responsibilities of a front office professional. Acquire effective planning and scheduling skills to efficiently manage tasks and responsibilities in a front office environment. Enhance business writing skills to effectively communicate with clients, colleagues, and stakeholders. Master time and stress management techniques to handle busy front office operations and maintain a positive work-life balance. Improve communication skills to ensure effective interaction with customers and team members. Learn conflict management strategies to resolve disputes and maintain a harmonious work environment. Acquire essential Microsoft Office skills, such as Word, Excel, and PowerPoint, to efficiently handle office tasks and data management. Why buy this Professional Certificate in Front Office - Level 2 - Courses? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Certificate in Front Office - Level 2 - Courses there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Certificate in Front Office - Level 2 - Courses course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Professional Certificate in Front Office - Level 2 - Courses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Professional Certificate in Front Office - Level 2 - Courses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Certificate in Front Office - Level 2 - Courses is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Assignment Assignment - Professional Certificate in Front Office - Level 2 - Courses 00:00:00

Engage yourself in fiscal management with our comprehensive 'Business Finance' course. This educational journey illuminates the intricate landscape of corporate fiscal strategies, guiding learners through the complexities of monetary decision-making in businesses. Envision yourself mastering the art of balancing sheets, decoding income statements, and easily understanding cashflow statements. Our curriculum offers a deep dive into the essence of corporate fiscal health, exploring why some companies flourish while others flounder. As you progress, you'll unravel the layers of investment analysis that cements your newfound knowledge. This course enhances your understanding and equips you with the insight to become a pivotal finance business partner in any organisation. Learning Outcomes: Acquire a comprehensive understanding of business finance fundamentals, including interpreting balance sheets, income, and cashflow statements. Analyse and identify the reasons behind business failures, focusing on fiscal mismanagement and prevention strategies. Develop proficiency in applying principles of business financing, enhancing financial decision-making skills. Master investment analysis techniques, enabling effective evaluation and management of business investments. Gain practical insights and preparing for real-world application in a finance business partner role. Why buy this Business Finance Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Business Finance there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Business Finance course for? Individuals aspiring to become finance business partners, seeking to enhance their expertise in business financing. Entrepreneurs requiring insights into 365 business finance for effective management and growth of their ventures. Professionals looking for finance business partner jobs, aiming to add value to organisations through financial acumen. Graduates and undergraduates pursuing careers in finance, eager to understand the nuances of business funded operations. Analysts and accountants aiming to broaden their skill set in corporate finance and fiscal analysis. Prerequisites This Business Finance does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Finance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Finance Business Partner - Average Salary: £50,000 to £70,000 Per Annum Financial Analyst - Average Salary: £35,000 to £50,000 Per Annum Investment Analyst - Average Salary: £40,000 to £60,000 Per Annum Corporate Finance Manager - Average Salary: £60,000 to £80,000 Per Annum Financial Planner - Average Salary: £45,000 to £65,000 Per Annum Finance Consultant - Average Salary: £55,000 to £75,000 Per Annum Course Curriculum Business Finance Module 01: What is Business Finance? 00:06:00 Module 02: Why Businesses Fail 00:05:00 Module 03: The Principles of Business Finance Part 1 00:07:00 Module 04: The Principles of Business Finance Part 2 00:05:00 Module 05: The Balance Sheet 00:10:00 Module 06: The Income Statement 00:04:00 Module 07: The Cashflow Statement 00:07:00 Module 08: A Business Finance Exercise 00:06:00 Module 09: Financial Performance Indicators 00:11:00 Module 10: Investment Analysis 00:05:00 Module 11: Investment Analysis Exercise 00:03:00 Module 12: Key Learning Points in Business Finance 00:06:00 Assignment Assignment - Business Finance 00:00:00

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Enrol in the Medical Sales Representative course for aspiring pharmacy professionals! The Medical Sales Representative course is the most comprehensive training course for anyone looking to work in the pharmaceutical industry. This online qualification will equip you with the most in-demand skills to work in a range of dispensing pharmacy and healthcare professions. The Medical Sales Representative course has been designed by experts in the industry to provide students with the best learning experience. You will gain valuable insight into the different roles in pharmacy, as well as common terminology and related legislation. Learning Outcomes Understand the foundations and evolution of pharmacy as it relates to medical sales. Comprehend the structure and educational requirements of the pharmacy team. Familiarise with the professional standards and safety protocols in the pharmaceutical sector. Grasp key legislative frameworks governing public health and the health service. Develop strategic sales, marketing acumen, and advanced communication techniques for successful negotiations. Why choose this Medical Sales Representative course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Medical Sales Representative Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Medical Sales Representative course for? Individuals aspiring to excel as professionals in pharmaceutical sales. Team members in health services seeking to enhance their understanding of pharmacy operations. Marketing personnel within the healthcare industry aiming to refine their sales strategies. Recent graduates targeting a niche in the intersection of health services and commerce. Career aspirants desiring to integrate sales acumen with in-depth health industry knowledge. Career path Pharmaceutical Sales Representative: £25,000 - £35,000 Healthcare Marketing Specialist: £30,000 - £40,000 Pharmacy Services Manager: £35,000 - £45,000 Medical Sales Consultant: £27,000 - £37,000 Pharmaceutical Account Manager: £40,000 - £50,000 Health Policy Advisor: £32,000 - £42,000 Prerequisites This Medical Sales Representative does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Medical Sales Representative was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Medical Sales Representative Module 01 : Introduction to Pharmacy 00:23:00 Module 02 : History and Development of Pharmacy 00:25:00 Module 03 : The Pharmacy Team 00:21:00 Module 04 : Training of the Pharmacy Team 00:40:00 Module 05 : Standards for Pharmacy Professionals 00:32:00 Module 06 : Pharmacy Practice 00:53:00 Module 07 : Health and Safety in the Pharmaceutical Industry 00:40:00 Module 08: Legislation on Public Health and Health Service (Part 1) 00:20:00 Module 09: Legislation on Public Health and Health Service (Part 2) 00:32:00 Module 10: Legislation on Public Health and Health Service (Part 3) 00:28:00 Module 11: Legislation on Public Health and Health Service (Part 4) 00:32:00 Module 12: Introduction to Sales 00:23:00 Module 13: Sales Growth 00:23:00 Module 14: Sales and Marketing 00:26:00 Module 15: Communication Skills 00:25:00 Module 16: Sales Negotiations 00:28:00 Module 17: Tips and Tricks for Sale 00:18:00