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4943 Courses

Office Administration and Time Management Training

4.5(3)

By Studyhub UK

This comprehensive course covers essential skills in office administration and effective time management. Participants will learn various aspects of office organization, communication, and productivity enhancement, enabling them to excel in administrative roles. From mastering communication skills to handling meetings and stress, this course equips learners with a well-rounded skill set for successful office administration. Learning Outcomes: Understand the fundamental principles of office administration. Develop effective communication and business writing skills. Master time management techniques for enhanced productivity. Learn stress management strategies to maintain a healthy work-life balance. Acquire proficiency in using Microsoft Office applications. Gain insights into organizing meetings and conferences successfully. Develop conflict management and resolution skills. Cultivate professionalism and business etiquette in workplace interactions. Why buy this Office Administration and Time Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Time Management Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals seeking to enhance their office administration skills. Professionals aiming to improve time management and productivity. Office managers, assistants, and administrative personnel. Anyone interested in developing effective communication and Microsoft Office skills. Prerequisites This Office Administration and Time Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good internet connection. Career path Office Administrator - Average Salary: £22,000 - £30,000 per year Administrative Coordinator - Average Salary: £25,000 - £35,000 per year Office Manager - Average Salary: £28,000 - £40,000 per year Executive Assistant - Average Salary: £30,000 - £45,000 per year Operations Supervisor - Average Salary: £32,000 - £48,000 per year Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00

Office Administration and Time Management Training
Delivered Online On Demand5 hours 26 minutes
£10.99

LOLER Training - CPD Accredited 3 Courses Bundle

5.0(14)

By Training Express

This CPD Accredited LOLER Training Bundle offers a focused and professionally developed learning experience covering three essential workplace safety topics: Lifting Operations and Lifting Equipment Regulations (LOLER), Manual Handling, and Provision and Use of Work Equipment Regulations (PUWER). Whether you're overseeing lifting operations or working with workplace machinery, this bundle provides structured, easy-to-understand knowledge that supports a safer working environment and helps reinforce duty-of-care responsibilities across a variety of sectors. Ideal for those involved in equipment inspection, load handling or machinery supervision, the training is entirely online and suitable for learners at all levels. With up-to-date regulatory guidance and clear, accessible modules, this bundle ensures learners gain awareness of equipment safety, lifting procedures and correct handling techniques. Completing all three courses will offer peace of mind that you're informed, compliant with workplace standards, and confident in identifying and reducing risks in lifting and equipment use. These comprehensive courses are available in this LOLER Training - CPD Accredited 3 Courses Bundle Course 01: LOLER Training Course 02: Manual Handling Training Course 03: PUWER ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each LOLER Training - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this LOLER Training - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The LOLER Training - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our LOLER Training - CPD Accredited 3 Courses Bundle training.

LOLER Training - CPD Accredited 3 Courses Bundle
Delivered Online On Demand1 hour
£41

Airport Management - CPD Certified

5.0(3)

By School Of Health Care

Airport Management: Airport Management Course Online Airport Management: Airport Management Course are critical components of any airport, as they are responsible for the upkeep of terminals, runways, and other buildings, as well as ensuring that everything within the airport is in good working order. The role of an airport manager is extensive, and airport managers are in high demand. This Airport Management: Airport Management Course will teach you everything you need to know to become a successful airport manager. You will learn about the most recent international and national aviation laws and regulations as part of this Airport Management: Airport Management Course. The Airport Management: Airport Management Course will teach you how to meet the unique and dynamic requirements of today's global airport management: airport management environment. This Airport Management: Airport Management Course covers a variety of topics such as airline management, planning and development, route planning, marketing, and safety management. You can add this Airport Management: Airport Management Course in your resume this will increase your weight. Main Course: Airport Management Course Free courses included with Airport Management: Airport Management Course Course 01: Level 5 Personal Development Course 02: Anger Management Course 03: Negotiation Skills Course 04: Communication Skills Course 05: Networking Skills Course 06: Dealing with Difficult People Course 07: Level 2 Award in Babysitting Course 08: Level 5 Photography Course 09: Asbestos Awareness [ Note: Free PDF certificate as soon as completing the Airport Management: Airport Management Course] Airport Management: Airport Management Course Online This Airport Management: Airport Management Course consists of 20 modules. Assessment Method of Airport Management: Airport Management Course After completing Airport Management: Airport Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Airport Management: Airport Management Course After completing the Airport Management: Airport Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Airport Management: Airport Management Course Online This Airport Management: Airport Management Course is appropriate for those newbies who are passionate about building their career in airport management: airport management. Requirements Airport Management: Airport Management Course Online To enrol in this Airport Management: Airport Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Airport Management: Airport Management Course. Be energetic and self-motivated to complete our Airport Management: Airport Management Course. Basic computer Skill is required to complete our Airport Management: Airport Management Course. If you want to enrol in our Airport Management: Airport Management Course, you must be at least 15 years old. Career path Airport Management: Airport Management Course Online After completing this Airport Management: Airport Management Course, you may be able to pursue a career.

Airport Management - CPD Certified
Delivered Online On Demand3 days
£12

Palo Alto Networks : Firewall: Troubleshooting EDU-330 (11.0)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff Overview The Palo Alto Networks Firewall 11.0: Troubleshooting course is three days of instructor-led training that will help you: Investigate networking issues using firewall tools including the CLI Follow proven troubleshooting methodologies specific to individual features Analyze advanced logs to resolve various real-life scenarios Solve advanced, scenario-based challenges Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud. Course Outline Module 1 - Tools and Resources Module 2 - CLI Primer Module 3 - Flow Logic Module 4 - Packet Captures Module 5 - Packet-Diagnostics Logs Module 6 - Host-Inbound Traffic Module 7 - Transit Traffic Module 8 - System Services Module 9 - Certificate Management and SSL Decryption Module 10 - User-ID Module 11 - GlobalProtect Module 12 - Support Escalation and RMAs Module 13 - Next Steps

Palo Alto Networks : Firewall: Troubleshooting EDU-330 (11.0)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Administering Cisco Unified Contact Center Enterprise Part 1 v2.0 (AUCCE1)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Cisco Administering Cisco Unified Contact Center Enterprise Part 1 v2.0 (AUCCE1)
Delivered OnlineFlexible Dates
Price on Enquiry

Writing Analytical Queries for Business Intelligence

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is intended for information workers and data science professionals who seek to use database reporting and analysis tools such as Microsoft SQL Server Reporting Services, Excel, Power BI, R, SAS and other business intelligence tools, and wish to use TSQL queries to efficiently retrieve data sets from Microsoft SQL Server relational databases for use with these tools. Overview Identify independent and dependent variables and measurement levels in their own analytical work scenarios. Identify variables of interest in relational database tables. Choose a data aggregation level and data set design appropriate for the intended analysis and tool. Use TSQL SELECT queries to produce ready-to-use data sets for analysis in tools such as PowerBI, SQL Server Reporting Services, Excel, R, SAS, SPSS, and others. Create stored procedures, views, and functions to modularize data retrieval code. This three-day instructor-led course is about writing TSQL queries for the purpose of database reporting, analysis, and business intelligence. Specifically, this course presents TSQL within the context of data analysis in other words, making meaning from the data rather than transaction-oriented data-tier application development. The course starts with a brief discussion of levels of measurement and quantitative research methodogy, and integrates these concepts into each TSQL topic presented. The goal is to provide a consistent, direct, and purposeful learning path from RDBMS data retrieval through analytical tools such as SQL Server Reporting Services, PowerBI, Excel, R, SAS, and SPSS. Module 1: Introduction to TSQL for Business Intelligence Two Approaches to SQL Programming TSQL Data Retrieval in an Analytics / Business Intelligence Environment The Database Engine SQL Server Management Studio and the CarDeal Sample Database Identifying Variables in Tables SQL is a Declarative Language Introduction to the SELECT Query Module 2: Turning Table Columns into Variables for Analysis: SELECT List Expressions, WHERE, and ORDER BY Turning Columns into Variables for Analysis Column Expressions, Data Types, and Built-in Functions Column aliases Data type conversions Built-in Scalar Functions Table Aliases The WHERE clause ORDER BY Module 3: Combining Columns from Multiple Tables into a Single Dataset: The JOIN Operators Primary Keys, Foreign Keys, and Joins Understanding Joins, Part 1: CROSSJOIN and the Full Cartesian Product Understanding Joins, Part 2: The INNERJOIN Understanding Joins, Part 3: The OUTERJOINS Understanding Joins, Part 4: Joining more than two tables Understanding Joins, Part 5: Combining INNER and OUTERJOINs Combining JOIN Operations with WHERE and ORDER BY Module 4: Creating an Appropriate Aggregation Level Using GROUP BY Identifying required aggregation level and granularity Aggregate Functions GROUP BY HAVING Order of operations in SELECT queries Module 5: Subqueries, Derived Tables and Common Table Expressions Non-correlated and correlated subqueries Derived tables Common table expressions Module 6: Encapsulating Data Retrieval Logic Views Table-valued functions Stored procedures Creating objects for read-access users Creating database accounts for analytical client tools Module 7: Getting Your Dataset to the Client Connecting to SQL Server and Submitting Queries from Client Tools Connecting and running SELECT queries from: Excel PowerBI RStudio Exporting datasets to files using Results pane from SSMS The bcp utility The Import/Export Wizard Additional course details: Nexus Humans Writing Analytical Queries for Business Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Writing Analytical Queries for Business Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Writing Analytical Queries for Business Intelligence
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco IPv6 Fundamentals, Design and Deployment 3.0 (IP6FD)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Network engineers and technicians that are working in the enterprise sector. Overview - Describe the factors that led to the development of IPv6 and possible uses of this new IP structure - Describe the structure of the IPv6 address format, how IPv6 interacts with data link layer technologies, and how IPv6 is supported in Cisco IOS Software - Implement IPv6 services and applications - Understand the updates to IPv4 routing protocols needed to support IPv6 topologies - Understand multicast concepts and IPv6 multicast specifics - Evaluate the scenario and desired outcome and identify the best transition mechanism for the situation - Describe security issues, how security for IPv6 is different than for IPv4, and emerging practices for IPv6-enabled networks - Describe the standards bodies that define IPv6 address allocation, in addition to one of the leading IPv6 deployment issuesâ€'multihoming - Describe the deployment strategies that service providers might consider when deploying IPv6 - Describe case studies for enterprise, service provider, and branch networks This course is a five-day course aimed at providing network engineers and technicians that are working in the enterprise sector with the knowledge and skills that are needed to study and configure Cisco IOS Software IPv6 features. Introduction to IPv6 Explaining the Rationale for IPv6 Evaluating IPv6 Features and Benefits Understanding Market Drivers IPv6 Operations Understanding the IPv6 Addressing Architecture Describing the IPv6 Header Format Enabling IPv6 on Hosts Enabling IPv6 on Cisco Routers Using ICMPv6 and Neighbor Discovery IPv6 Services IPv6 Mobility Describing DNS in an IPv6 Environment Understanding DHCPv6 Operations Understanding QoS Support in an IPv6 Environment Using Cisco IOS Software Features IPv6-Enabled Routing Protocols Routing with RIPng Examining OSPFv3 Examining Integrated IS-IS Examining EIGRP for IPv6 Understanding MP-BGP Configuring IPv6 Policy-Based Routing Configuring FHRP for IPv6 Configuring Route Redistribution IPv6 Multicast Services Implementing Multicast in an IPv6 Network Using IPv6 MLD IPv6 Transition Mechanisms Implementing Dual-Stack Describing IPv6 Tunneling Mechanisms IPv6 Security Configuring IPv6 ACLs Using IPsec, IKE, and VPNs Discussing Security Issues in an IPv6 Transition Environment Understanding IPv6 Security Practices Configuring Cisco IOS Firewall for IPv6 Deploying IPv6 Examining IPv6 Address Allocation Understanding the IPv6 Multihoming Issue Identifying IPv6 Enterprise Deployment Strategies IPv6 and Service Providers Identifying IPv6 Service Provider Deployment Understanding Support for IPv6 in MPLS Understanding 6VPE Understanding IPv6 Broadband Access Services IPv6 Case Studies Planning and Implementing IPv6 in Enterprise Networks Planning and Implementing IPv6 in Service Provider Networks Planning and Implementing IPv6 in Branch Networks Lab Exercises Lab 2-1: Enabling IPv6 on Hosts Lab 2-2: Using Neighbor Discovery Lab 3-1: Using Prefix Delegation Lab 4-1: Routing with OSPFv3 Lab 4-2: Routing with IS-IS Lab 4-3: Routing with EIGRP Lab 4-4: Routing with BGP and MP-BGP Lab 5-1: Multicasting Lab 6-1: Implementing Tunnels for IPv6 Lab 7-1: Configuring Advanced ACLs Lab 7-2: Implementing IPsec and IKE Lab 7-3: Configuring Cisco IOS Firewall Lab 9-1: Configuring 6PE and 6VPE Configuration Files Summary Lab Activity Solutions Teardown and Restoration Additional course details: Nexus Humans Cisco IPv6 Fundamentals, Design and Deployment 3.0 (IP6FD) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco IPv6 Fundamentals, Design and Deployment 3.0 (IP6FD) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco IPv6 Fundamentals, Design and Deployment 3.0 (IP6FD)
Delivered OnlineFlexible Dates
Price on Enquiry

Know Your Customer (KYC)

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management - Level 5 Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 03: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 05: Retail Customer Service Training Module 01: Who We Are and What We Do Module 02: The Sales Process and Dealing with Customers at the Checkout Module 03: Importance of Consumer Behaviour Module 04: Taking Trends and Targeting Customers Effectively Module 05: The Importance of Communicating with Customers Module 06: Identifying and Addressing Customer Needs Module 07: Generating Return Business Module 08: In-Person Customer Service Module 09: Giving Customer Service over the Phone Module 10: Providing Electronic Customer Service Module 11: Recovering Difficult Customers Module 12: Understanding When to Escalate Course 06: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 08: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks ***Word 2016*** Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin ***Access 2016*** Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Know Your Customer (KYC)
Delivered Online On Demand
£53

Management of Portfolios (MoP) Foundation

By IIL Europe Ltd

Management of Portfolios (MoP®) Foundation In this MoP® Foundation course, participants will acquire the sufficient knowledge and understanding of the principles, cycles, practices, techniques, roles, responsibilities, documents, and organizational context within which portfolio management operates. MoP helps organizations ensure if the investments are done in the right change initiatives and implementing them correctly. This is achieved by: Prioritizing the programs and projects in terms of their contribution to the organization's strategic objectives and overall level of risk Managing the programs and projects consistently to ensure efficient and effective delivery Maximizing the benefit by providing the greatest return from the investment made What You Will Learn Individuals certified at the MoP Foundation level will be able to: Define the scope and objectives of portfolio management and how it differs from program and project management List the benefits of applying portfolio management Explain the context it operates in List the principles upon which successful portfolio management is based on List the different approaches to implement MoP List the factors required to maintain the progress and assess the success of portfolio management State the purpose and key content of the major portfolio documents Define the scope of key portfolio management roles Introduction: MoP Scenario Background of the Methodology The MoP Principles Senior Management Commitment Governance Alignment Strategy Alignment Portfolio Office Energized Change Culture The MoP Definition Cycle Roles and Responsibilities The MoP Delivery Cycle Management control Benefits management Financial management Risk management Stakeholder engagement Organizational governance Resource management The MoP Framework Recap

Management of Portfolios (MoP) Foundation
Delivered In-Person in LondonFlexible Dates
£1,995

Debt Collector (Debt Management) Diploma Training

By Compliance Central

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Debt Collector skills? If yes, then you have come to the right place. Our comprehensive courses on Debt Collector will assist you in producing the best possible outcome by mastering the Debt Collector skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Debt Management Plan Course 02: Financial Modelling and Valuation Methods Course 03: Financial Analysis Course 04: Pension Course 05: Principles of Insurance & Insurance Fraud Course 06: Financial Investigator/Fraud Investigator The Debt Collector bundle is for those who want to be successful. In the Debt Collector bundle, you will learn the essential knowledge needed to become well versed in Debt Collector. Our Debt Collector bundle starts with the basics of Debt Collector and gradually progresses towards advanced topics. Therefore, each lesson of this Debt Collector course is intuitive and easy to understand. Why would you choose the Debt Collector course from Compliance Central: Lifetime access to Debt Collector courses materials Full tutor support is available from Monday to Friday with the Debt Collector course Learn Debt Collector skills at your own pace from the comfort of your home Gain a complete understanding of Debt Collector course Accessible, informative Debt Collector learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Debt Collector bundle Debt Collector Curriculum Breakdown of the Debt Collector Bundle Curriculum Breakdown of the Debt Collector Bundle Course 01: Debt Management Plan Module 01: Introduction to Debt Management Introduction to Debt Management Module 02: Long Term and Short Term Debt Long Term and Short Term Debt Module 03: Identifying Your Debt Identifying Your Debt Module 04: Debt Management Plan Debt Management Plan Module 05: Debt Assessment Debt Assessment Module 06: Debt Financing Debt Financing Module 07: Building Budget Building Budget Module 08: Debt Counselling Debt Counselling Module 09: When Is Debt Good? When Is Debt Good? Module 10: Avoiding Debt Problems Avoiding Debt Problems Module 11: How to Handle Debt Collectors How to Handle Debt Collectors Module 12: How to Get Out of Debt How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Laws and Regulations Course 02: Financial Modelling and Valuation Methods Module 01: Basic Financial Calculations Basic Financial Calculations Module 02: Overview of Financial Markets, Financial Assets, and Market Participants Overview of Financial Markets, Financial Assets, and Market Participants Module 03: Financial Statement Modelling Financial Statement Modelling Module 04: Types of Financial Models Types of Financial Models Module 05: Sensitivity Analysis Sensitivity Analysis Module 06: Sales and Revenue Model Sales and Revenue Model Module 07: Cost of Goods Sold and Inventory Model Cost of Goods Sold and Inventory Model Module 08: Valuation Methods Valuation Methods Course 03: Financial Analysis Section-1. Introduction Financial Statement Analysis Objectives Financial Analysis Methods in Brief Ratio Analysis Section-2. Profitability Gross Profit Operating Margin Ratios Net Profit Expense Control Ratios ClassRoom Discussion for some other expenses Use of Profitability Ratio to Understand Competitive advantage and Business Models Section-3. Return Ratio Return on Assets and FIxed Assets Return on Capital Employed Case Study Analysis of three telecom companies Cautions for using return ratios on face value Ratios which help to understand how efficiently assets are used How we measure utilisation of assets not recorded in Balance Sheet Section-4. Liqudity Ratio Liquidity Ratio to understand Risk inherent in companies Long Term Liquidity Ratios Section-5.Operational Analysis Financial Analysis Measure meant to understand efficiency in other operations Summarise - Ratios use for operational analysis Dupont Analysis to understand opportunities in optimising return on equity Section-6. Detecting Manipulation Detecting Manipulation in accounts - Fake Sales Detecting Manipulation - Wrong Depreciation and others Pricing Decisions How to make Capex Decisions Course 04: Pension Pension Module 01: Overview of the UK Pension system Module 02: Type of Pension Schemes Module 03: Pension Regulation Module 04: Pension Fund Governance Module 05: Law and Regulation of Pensions in the UK Module 06: Key Challenges in UK Pension System Course 05: Principles of Insurance & Insurance Fraud Principles of Insurance & Insurance Fraud Module 01: Principles of Insurance Module 02: General Insurance Module 03: Insurance Fraud Module 04: Underwriting Process Course 06: Financial Investigator/Fraud Investigator Module 01: Introduction to Financial Investigator Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Categories of Financial Crimes Module 05: Financial Crime Response Plan Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Laws against Financial Fraud CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Debt Collector bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Debt Collector. It is also great for professionals who are already working in Debt Collector and want to get promoted at work. Requirements To enrol in this Debt Collector course, all you need is a basic understanding of the English Language and an internet connection. Career path The Debt Collector bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Debt Collector. Debt Recovery Specialist: £20,000 to £35,000 per year Collections Agent: £18,000 to £30,000 per year Credit Control Officer: £22,000 to £35,000 per year Debt Collection Team Leader: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Debt Collector (Debt Management) Diploma Training
Delivered Online On Demand18 hours
£41