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Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will help you understand the methods of automated ad buying and placement, allowing you to reach your target audience at the right time and on the right platforms. You can elevate your advertising strategy and expand your digital skill set with this comprehensive course. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Obtain an understanding of the fundamental aspects of programmatic advertising Recognise what is programmatic advertising Learn the benefits of what is programmatic advertising Understand various what is programmatic advertising strategies Learn about the qualifying media and ad standards Know the walkthrough of the programmatic process Learn about the impact of digital marketing in today's world Know how to set prices in a programmatic environment Realise how the auction works specifically in apps Why Programmatic Advertising Course right for you? This programmatic advertising online course is perfect for those who are willing to understand what is programmatic advertising and become confident digital marketers. This online course will also teach you about the impact of digital marketing in today's world and the benefits of using programmatic advertising. This programmatic advertising online course will also help you acquire knowledge about the qualifying media and ad standards. You will also learn about the walkthrough of the programmatic process and much more after taking this popular online course. By the end of the course, you will acquire a better understanding of what is programmatic advertising and what are its essential elements. After finishing this popular online course, you will also develop the skills required to become a confident digital marketer. Programmatic Advertising Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to Programmatic Advertising Welcome to Programmatic Advertising - Digital Marketing in Today's World High Level, What is Programmatic Advertising and What Are the Advantages Digital Marketing Introduction - Programmatic Advertising Digital Marketing Introduction - Qualifying Media and Ad Standards How It Works - a Walkthrough of the Programmatic Process The Programmatic Process in Action - Walking Through the Process Data Enhanced Ad Buys - Using DMPs to Make More Informed Buying Decisions Programmatic vs. RTB - Defining RTB and Programmatic Programmatic Vs. RTB - They Are Not One in The Same, So What Are They Reporting - Go Beyond Impressions and Clicks and Discover Response, Win, & Fill Setting Pricing in a Programmatic Environment Auctions -Waterfall,Header Bidding, and All About Programmatic Auctions Auctions - an Introduction to First & Second Price Auctions in Digital Marketing Traditional Waterfall - Digital Marketing Process of Serving an Ad Header Bidding - Programmatic Advertising 2.0 - Digital Marketing's New King Mobile Header Bidding - How This Auction Works Specifically in-app Recap & Thank You Recap - Thank You - and Bonus Lecture Who should take this course? This comprehensive programmatic advertising course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of digital advertising and marketing. Entry Requirements There are no academic entry requirements for this programmatic advertising course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This programmatic advertising online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. 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Duration 3 Days 18 CPD hours This course is intended for Technology Consultant System Administrator Application Consultant Overview This course will prepare you to: Set up SLT configurations, replicate data into different targets (such as SAP HANA, SAP BW or Central Finance) and monitor the data replication. In this course, you will learn how to use the trigger based real time data replication technology of the SAP LT Replication Server (SLT). SAP Landscape Replication Server Overview Explaining Positioning and Key Concepts Identifying Use Cases Understanding SLT as Part of the DMIS Product Family SAP Landscape Transformation Server Introduction Understanding the Architectural Concept Explaining the Landscape Strategy and Sizing Aspects Outlining the SLT Installation Procedure Replication to SAP HANA Setting Up Data Replication Executing Data Replication Understanding Advanced Replication Settings Outlining Operations and Monitoring Describing SLT Handling in Special Cases Replication to SAP BW Providing a Scenario Overview Explaining Open Data Provisioning (ODP) Describing Table-Based Replication Comparing Table-Based Replication and ODP Replication to SAP Data Services Explaining SAP Data Services and Architecture Describing the Setup of Replication to SAP Data Services Replication to ABAP Systems Describing the Architecture for Replication into an ABAP System Outlining the Setup for Replication into an ABAP System Replication to Non-SAP Databases Describing the Architecture for Replication to Non-SAP Databases Understanding the Setup of ABAP to Non-ABAP Replication Replication to Central Finance Describing the Architecture for Replication to Central Finance Understanding the Setup and Configuration of Replication to Central Finance SAP Landscape Transformation Replication Server Summary Providing a Summary of the SAP Landscape Transformation Replication Server SAP Landscape Transformation Replication Server 3.0 and Recent Updates Outlining SAP Landscape Transformation Replication Server 3 Updates Additional course details: Nexus Humans SAP Real-time Replication with SAP LT Replication Server (SLT100) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAP Real-time Replication with SAP LT Replication Server (SLT100) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Deal Price is Active; Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Heating, Ventilation & Air Conditioning (HVAC) Technician Course might help you get there! Expand your expertise with high-quality training - study the Heating, Ventilation & Air Conditioning (HVAC) Technician and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Heating, Ventilation & Air Conditioning (HVAC) Technician online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Heating, Ventilation & Air Conditioning (HVAC) Technician course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Heating, Ventilation & Air Conditioning (HVAC) Technician course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Heating, Ventilation & Air Conditioning (HVAC) Technician course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Heating, Ventilation & Air Conditioning (HVAC) Technician Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 1: Introduction to Heating, Ventilation & Air Conditioning This Module covers the following topics: Introduction History of HVAC Scopes in Modern HVAC and more! Module 2: Heating Fundamentals and Psychometrics This Module covers the following topics: British Thermal Unit Relationship Between Heat and Work Heat Transfer and more! Module 3: HVAC Systems This Module covers the following topics: Heating, Ventilating, and Air Conditioning Systems HVAC Components How an HVAC System Works Module 4: Heating and Ventilation This Module covers the following topics: Heating Strategy Combustion Boiler Heating Systems and more! Module 5: Air Conditioning Systems for HVAC Technicians This Module covers the following topics: Standard Air Conditions (Sea Level) Heat and Fluid Flow Calculations for Air Conditioning Systems The AC Refrigeration Cycle Airflow and more! Module 6: Compressors, Water Chillers, and Fans This Module covers the following topics: Types of Air Conditioning Compressors Water Chillers Fans and more! Module 7: Piping for HVAC Technician This Module covers the following topics: Pipe Sizing Water Piping Hydronic System Piping Steam Flow in Pipes and more! Module 08: Measures of Fire Safety This Module covers the following topics: Fire Safety Arrangements Fire Extinguishers and more! Module 09: Fire Emergency: Evacuation Procedures This Module covers the following topics: Fire Evacuation Procedures Personal Emergency Evacuation Plans Fire Evacuation Fire Drills Module 10: Fire Safety Legislation This Module covers the following topics: Fire Safety Law Fire Safety Law - DSEAR and more! Module 11: HVAC System Selection This Module covers the following topics: The Goals of HVAC Systems HVAC System Selections Guidelines and more! Module 12: Safety in the HVAC Industry This Module covers the following topics: Personal Safety First Aid at Work Electrical Safety at Work and more! Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Heating, Ventilation & Air Conditioning (HVAC) Technician Course After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Heating, Ventilation & Air Conditioning (HVAC) Technician at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Heating, Ventilation & Air Conditioning (HVAC) Technician at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Deal Price is Active; Offer Ends Soon; Hurry Up!! Nowadays, just having a degree isn't enough to secure a job! Employers want job candidates to have relevant skills. Furthermore, because talented individuals are valued by their employers, they are more likely to be promoted and have job stability. This Hospitality Management course is for you if you are a fresher looking to show off your skills to potential employers, a professional looking to advance in their career, or an organisation looking to keep its personnel up to date on industry trends. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Hospitality Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Hospitality Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hospitality Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Hospitality Management course: Module 1: Introduction to Hospitality Management Importance of Hospitality Managing the Delivery of Hospitality Summary Assessment Module 2: An Overview of Hotel Industry Hotel Eco Hotel Gratuity Summary Assessment Module 3: The Process of Selection and Recruitment in the Hospitality Industry Introduction Flexible Employees The Job Description Summary Assessment Module 4: The Process of Development and Training in the Hospitality Industry Introduction The Benefits of Training Summary Assessment Module 5: Management of Front Office Operations The Arrival Chronology Front Office Operations Summary Assessment Module 6: Management of Housekeeping, Engineering and Security Operations Housekeeping Management of Guest Amenities Summary Assessment Module 7: Management of Food and Beverage Operations Kitchen Food Operations Summary Assessment Module 8: Management of Service Quality in Hospitality Industry Introduction Hospitality Retail Service Quality Summary Assessment Module 9: Marketing in Travel and Tourism Business Strategy in Marketing Marketing Role of GTA Summary Assessment Module 10: Accounting in Hospitality Industry What is an Account Voucher Summary Assessment Module 11: Customer Satisfaction Great Expectations The Everlasting Review Summary Assessment Module 12: E-Hospitality and Technology Hospitality and Internet Advances Conclusions Summary Assessment Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hospitality Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Hospitality Management program does not require any prior knowledge; everyone may participate! This Hospitality Management course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Hospitality Management course allows you to study and grow a quality skillset at your speed. Career path After completing this Hospitality Management Course, you are to start your career or begin the next phase of your career in this field. Our entire Hospitality Management course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned Certificates Certificate of completion Digital certificate - £10 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hospitality Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Information management is a rapidly growing field with a wide range of career opportunities. If you are someone who is interested in the intersection of technology and business, then a career in information management is an excellent fit for you. One of the biggest reasons to choose information management as a career is the demand for skilled professionals in this field. With the increasing amount of data being generated and stored, organisations of all sizes need professionals who can help them manage and utilise this data effectively. Moreover, this demand is only expected to grow in the coming years, making it a secure and promising career path. In addition to job security, a career in information management also offers the opportunity to work with cutting-edge technologies and solve complex problems. Information management professionals are constantly faced with new challenges and are responsible for finding innovative solutions to help their organisations make better decisions using data. This type of work can be extremely rewarding and fulfilling for those who enjoy thinking critically and creatively. Another benefit of a career in information management is the potential for advancement. As you gain experience and develop your skills, there are many opportunities to take on leadership roles and move up the ladder within your organisation. Overall, a career in information management is a great choice for those who are interested in technology, business, and problem-solving. With its strong job demand and potential for advancement, it is a rewarding and fulfilling career path that will only continue to grow in the coming years. Throughout the course, you will learn how to create and implement effective information management systems. They will learn how to identify the needs of an organisation and select the appropriate technologies and techniques to meet those needs. The course will also cover topics such as Databases and Information Management, Auditing Information Systems, Ethical and Social Issues and Data Protection. By the end of this course, you will have a strong foundation in information management principles and will be able to apply your knowledge to real-world situations. You will be equipped with the skills and knowledge necessary to manage and utilise data within your organisation effectively. Key Features of the Information Management Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** This course has been designed to develop knowledge and skills in the field of information management for individuals of all levels, from those who are just starting out in their careers to experienced professionals who want to deepen their expertise. Course Curriculum ***Information Management*** Module 01: Introduction Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection Accreditation This Information Management is CPD QS Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Information Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD QS Who is this course for? The Information Management course is suitable for a wide range of professionals, including those working in business, technology, and data-related roles. It is particularly well-suited for individuals who are looking to develop their skills in data management and analysis, as well as those who want to gain a deeper understanding of information management principles and best practices such as: Data Analysts Business Analysts Database Administrators Career path Information Management Data Science Data Analyst Business Analyst Database Administrator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Teaching and training online using digital tools

Customer relationship management helps in customer retention. It is essential in every business for increased profits. Set your business for higher productivity and efficiency with the Customer Relationship Management course. Effective CRM implementation can improve customer relationships, attract new prospective customers, and win back former customers. This Customer Relationship Management Course will teach you about CRM fundamentals and equip you with the skills to build strong customer relationships. It will teach you how to create a CRM strategy for your business. You'll pick up valuable information on data analysis in CRM and how to deepen your customer relationships. The training will also enhance your ability to handle customer complaints and familiarise you with the emerging trends of CRM.  Learning Objectives Learn the CRM fundamentals Know about data analysis in CRM Enrich your knowledge of CRM database management Know how to deepen customer relationships Learn to handle customer complaints Who is this Course for? This Customer Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of CRM or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Customer Relationship Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Customer Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Brunel University London's award-winning programme ‘RIEm’ (Research, Innovate and Emerge) is open to eligible businesses to access free support with innovation funding and research. This webinar showcases the help available. Delivered by Dr Michael Joseph PhD, FHEA Business Development Manager (Healthcare and MedTech) & RIEm Programme Lead at Brunel University London. The team at Brunel can help you with a research and innovation (R&I) needs assessment, and strengthen your capacity to develop R&I strategy, proposal development and joint collaborative proposal development for funding. They can also offer you expert mentoring and one to one support. Expert facilitation on R&I needs assessment, and support for developing organisational specific R&I strategy and implementation plan. Skills strengthening for developing collaborative funding proposal integrated with expert support and one-to-one mentoring. Who is it for?: Businesses and people from the Basildon Borough. All business types, sizes and stages are welcome - from pre-startup to established. No experience necessary. Your Basildon. Your Business. Your Growth. ----------------------------------------------------------------------------------------- This project is funded by the UK Government through the UK Shared Prosperity Fund.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Your Journey to Unshakeable Confidence Start Hear Welcome 00:02:00 Set Your Intentions 00:02:00 Quick Win: Boost Your Confidence in 5 Seconds 00:03:00 Do This Before Getting Started - Make Room for New Things 00:03:00 Eye Contact 00:04:00 The Jar of Awesome & Celebrating Small Wins 00:06:00 The 8 Invisible Enemies of Self-Confidence & How to Defeat Them Once And For All Is Fear Your Best Friend or Your Worse Enemy 00:07:00 X Signs Fear is Running Your Life 00:07:00 The Cure for Fear 00:05:00 What If I Told You Self-Doubt is Good 00:04:00 3 Major Causes of Doubt Stopping You From Making Progress 00:07:00 Powerful Ways to Outsmart Your Self-Doubt 00:07:00 Two Destructive Overthinking Patterns to Avoid at All Cost 00:04:00 3 Deadly Effects of Overthinking & How to Neutralise Them 00:05:00 3 Hacks You Can Use to Stop Overthinking, Stressing & Worrying Once and for All 00:13:00 Worry Less, Live More 00:05:00 How to Challenge Your Worries 00:03:00 5 Practical Tactics to Bulletproof Your Mind Against Problem Worries 00:05:00 5 Signs You're a Complainer and Don't Know It 00:05:00 Why Do We Complain 00:05:00 The Number One Strategy to Keep Complaining Under Control 00:04:00 How Much of a Perfectionist are You 00:09:00 Perfectionism: is It Good, or Bad 00:08:00 Is Done Really Better Than Perfect 00:08:00 Red Flags You are Subconsciously Comparing Yourself to Others 00:06:00 Why Do You Compare Yourself With Others 00:06:00 Enemy No.9 Comparison Video 3 00:09:00 The Lie We've All Bought Into About Confidence 00:05:00 One Powerful Brain Tip That Will Help You Get Rid of Your “Not Enough” 00:05:00 3 “Remedies” You Can Use to Heal Your “Not Enough” Wound 00:05:00 The 4 Types of People That Bring Your Confidence Down & How to Deal With Them Intro 00:03:00 2 Important Things Haters Teach You 00:03:00 How to Be Your Most Confident Self Even When You're Surrounded by Criticism 00:05:00 How to Respond to Haters in a Way That Makes Them Like You 00:04:00 Stay Away From These 5 Types of Negative People 00:08:00 Proven 3-Step Process to Deal With People From a Place of Love and Acceptance 00:06:00 6 Things Petty People Have in Common 00:07:00 5 Smart Ways Confident People Handle Petty People 00:05:00 How to Handle Your Worrier Parents With Love and Understanding 00:03:00 Mindset Shifts to Become x10 More Confident Intro 00:02:00 1st Mindset Shift - Be True to Yourself 00:07:00 2nd Mindset Shift - From Victim to Victor 00:08:00 3rd Mindset Shift - Expect The Unexpected 00:07:00 4th Mindset Shift - Face Life's Difficulties Head on 00:03:00 5th Mindset Shift - Borrow Confidence From The Past 00:06:00 Become Unbelievably Confident What Highly Confident People Have in Common 00:07:00 3 Things Confident People Don't Do 00:08:00 Instant Confidence ( Tools & Resources) Pay It Forward: One Selfless Act You Can Do to Boost Your Self Confidence 00:04:00 Pay It Forward:5 Unexpected Ways in Which to Pay It Forward Enriches Your Life 00:04:00 How to Use Positive Affirmations to Skyrocket Your Confidence 00:06:00 Don't Try to 'Fake' Confidence Do This Instead 00:07:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00