6140 Courses

Duration 1 Days 6 CPD hours This course is intended for This course is designed for Microsoft© Windows© and Microsoft Office users who are transitioning to a SharePoint environment, and who need to access information from and collaborate with team members within Microsoft SharePoint. Overview Launch a SharePoint site and navigate among the pages and resources provided by the site. Use SharePoint lists to track and view information. Use document libraries to store and organize documents. Find, share, and archive content stored in SharePoint. Author documents as a member of a SharePoint team site. Use SharePoint workflow automation tools. In many professional environments, people work collaboratively in teams. Information technology and applications facilitate this by enabling people to easily share, access, edit, and save information. Microsoft© SharePoint© is a platform specifically designed to facilitate communication and collaboration, enabling people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. In this course, you will use SharePoint to access, store, share, and collaborate with information and documents. Prerequisites To ensure your success in this course, you should have basic end-user skills with a current version of Microsoft Windows. Lesson 1: Navigating SharePoint Sites Topic A: Launch SharePoint Topic B: Gain Access to a Site You Didn't Create Topic C: Navigate Within a SharePoint Site Topic D: Access SharePoint from Your Mobile Device Lesson 2: Using Lists to Track Information Topic A: Add and Populate Lists Topic B: Change View Options Topic C: Create a Custom View Lesson 3: Using Document Libraries to Share and Organize Documents Topic A: Store Files in a Document Library Topic B: Create and Use Document Templates Lesson 4: Finding, Sharing, and Archiving Content Topic A: Search for Items in Lists or Libraries Topic B: Share Through Links Topic C: Move Files Offline Lesson 5: Authoring Documents as a Team Topic A: Work Together on Documents Topic B: Manage File Versions and Document Recovery Lesson 6: Automating Business Processes Topic A: Use Rule-Based Automation Topic B: Use Power Automate to Automate a Workflow

The QNUK Level 3 Award in Emergency First Aid at Work (RQF) is ideal for those employers that need to meet the minimum requirement of first aid regulations; typically those working in shops, offices and other low risk environments.

As the field of skin technology and products continues to evolve, skin peels have undergone a remarkable resurgence in popularity. These treatments, also known as "chemical" peels, harness the advancements in specialised products to exfoliate the skin and eliminate dead cells, providing remarkable results while ensuring client comfort. Our course will introduce you to a variety of natural acids, such as glycolic, lactic, and salicylic acid, which are used in modern skin peels. You'll learn the art of mixing peels and working with pre-mixed products, enabling you to customise treatments to address specific skincare concerns and conditions. Our comprehensive training will empower you to confidently combine various skin peels, enhancing the effectiveness of your existing facial treatments. By extending the efficacy of your services, you'll provide your clients with exceptional results and a rejuvenated complexion. Moreover, you'll gain a deep understanding of the science behind skin peels, allowing you to educate your clients on the benefits and guide them towards achieving their skincare goals. Join our Skin Peel Course and unlock the potential of these innovative treatments. With our expert guidance, you'll acquire the expertise and knowledge to become a trusted skincare professional. Course Entry Requirements:  Minimum of 18 years Good command of English Previous skin and facial training are desirable; we suggest that learners new to the industry enrol on our facial and skincare course before enrolling on our ClinicCare skin peel course. Course Pre-Study/Practical & Length: This course is a combination of theory study, virtual lectures and onsite practical  Course Agenda: All courses are intimate with four learners in class 2-1 ratio. Areas covered within this course are: Anatomy and Physiology of the Skin  Infection control  Sharps and hazardous waste Pre-study chemical peel theory Practical training 1 model  Professional live demonstrations Clinical setup Acids covered in this course: Glycolic acid Kojic acid Lactic acid Enzyme peels Mandelic acid  Arbutin Phytic Acid Salicylic acid Equipment / Starter Kits A professional starter kit can be purchased with this course. The kit costs 200 and is an additional cost to the training fees. Key Information A very popular treatment that is growing in popularity. Quick appointments. Minimal downtime which produces quality results. We gear the training around the use of the Clinicare brand which is well-known, reputable and produces effective results. Training in chemical skin peels is the first step for many beauty therapists to become aestheticians. 8 types of chemical peels are covered in this training course, providing you with the knowledge and skills to help clients with a wide range of skin concerns. The course offers hands-on practical training in a small group setting, allowing for personalised instruction and support from the instructor. The course covers a comprehensive curriculum, including the theory behind chemical peels and their various types, as well as practical application techniques. Upon completion, participants will receive a certificate of achievement that demonstrates their newfound knowledge and skills. The use of the Clinicare brand in the training program ensures that participants are learning with products that are highly effective and widely recognised in the beauty industry. The combination of e-learning and practical training provides participants with a well-rounded educational experience, allowing them to build their knowledge and confidence in a convenient and flexible manner. Chemical skin peels are in high demand, making this training program a valuable investment for anyone looking to expand their skills and grow their business. The course is accredited by ABT & CPD, providing participants with the assurance that the training is of high quality and meets industry standards. Course Benefits Benefits for Students Expertise in Skin Rejuvenation: By completing this training course, you will gain in-depth knowledge of chemical skin peels and their application. You will learn various peel types, their effects on the skin, and how to select the appropriate peel for different skin concerns. This expertise will enable you to provide effective treatments and achieve remarkable results for your clients. Versatility in Treating Skin Concerns: Chemical skin peels can address a wide range of skin concerns, including acne, hyperpigmentation, fine lines, and uneven skin texture. By enrolling in this course, you will acquire the skills to tailor treatments to meet individual client needs, helping them achieve healthier, smoother, and more radiant skin. Advanced Techniques and Safety: Our training course focuses on the latest techniques and safety protocols in performing chemical skin peels. You will learn about skin assessment, pre-treatment preparation, peel application methods, post-treatment care, and potential complications. This knowledge will ensure the safety of your clients and enhance your professional credibility. Practical Hands-on Experience: Practical training is an essential component of our course. You will have the opportunity to practice chemical skin peel techniques on models under the guidance of experienced instructors. This hands-on experience will boost your confidence and proficiency in performing the treatments. Benefits for Clients Personalised Treatment Plans: With your comprehensive understanding of chemical skin peels, you will be able to assess clients' skin concerns and develop customised treatment plans. This tailored approach will address their specific needs, leading to more effective and satisfactory results. Improved Skin Texture and Appearance: Chemical skin peels can significantly improve skin texture, reduce hyperpigmentation, diminish acne scars, and minimise the appearance of fine lines and wrinkles. Your expertise in performing these treatments will help clients achieve smoother, clearer, and more youthful-looking skin. Confidence and Trust: Clients will have confidence in your abilities as a trained professional in chemical skin peels. Your knowledge of different peel types and their effects, along with your commitment to safety, will build trust and assurance in your clients, creating a positive treatment experience. Earning Potential Your earning potential can increase after completing the Chemical Skin Peels (ClinicCare) Training Course: Expanded Service Offerings: With expertise in chemical skin peels, you can expand your service menu and offer a popular and in-demand treatment. This diversification can attract new clients and increase your earning potential. Client Retention and Referrals: Satisfied clients who experience positive results from chemical skin peels are more likely to become repeat customers. Additionally, they may refer friends, family, and colleagues to your practice, further growing your client base and increasing your revenue. Professional Advancement: By enhancing your skills and knowledge in chemical skin peels, you position yourself as a knowledgeable and sought-after aesthetics professional. This can lead to opportunities for career advancement, such as working in prestigious clinics, and spas, or establishing your own practice, which can contribute to higher earning potential. Frequently Asked Questions Is this training course suitable for beginners or those with prior experience? Our Chemical Skin Peels (ClinicCare) Training Course is designed for both beginners and experienced professionals in the aesthetics industry. Whether you are just starting your career or looking to enhance your skills, this course will provide you with the necessary knowledge and techniques. What will I learn in this training course? In this course, you will learn about different types of chemical skin peels, their indications, and the process of performing the treatment. You will gain a comprehensive understanding of skin anatomy, product selection, client assessment, treatment planning, application techniques, and post-treatment care. Will I receive hands-on training during the course? Yes, hands-on training is an integral part of our Chemical Skin Peels (ClinicCare) Training Course. You will have the opportunity to practice the techniques on models under the guidance and supervision of our experienced instructors. This practical experience will help you develop confidence and proficiency in performing chemical skin peels. What products or brands will be used in the training course? Our training course focuses on ClinicCare chemical skin peels. ClinicCare is a renowned brand known for its high-quality and effective skincare products. You will learn about their specific range of peels and gain hands-on experience in working with these products. Will I receive a certification upon completion of the course? Yes, upon successfully completing our Chemical Skin Peels (ClinicCare) Training Course, you will receive a certification of completion. This certification validates your training and demonstrates your competence in performing chemical skin peels using ClinicCare products. Are there any post-training support or resources available? Yes, we provide post-training support to our students. Our instructors are available to answer any questions or provide guidance even after you complete the course. Additionally, you will have access to resources and materials that can further enhance your knowledge and skills in chemical skin peels. Can I incorporate chemical skin peels into my existing practice? Absolutely! Chemical skin peels are a popular and effective treatment for various skin concerns. Upon completing the course, you will be equipped with the skills to incorporate chemical skin peels into your existing practice or start offering this service to your clients.

BECOME A NUTRITIONAL CONSULTANT AND LEARN HOW TO STEER YOUR CLIENTS TOWARDS BETTER HEALTH A MESSAGE FROM THE AUTHOR This course is a must for anyone who is passionate about health & well-being and would like to fast-track to a practitioner role whereby you can confidently advise your clients on the best route to achieving good health in a world where ill-health is prevalent. The hope is expressed that this course will lead you feeling well informed, on a deeper naturopathic level, and provide you with a range of measures that you can apply to practice as you steer your clients towards better health. DR. LAWRENCE PLASKETT Course Duration 12 months Study Hours 300 hours Course Content 27 sections Course Fee £595 Course Overview The Plaskett Diploma in Nutritional Consultancy is especially useful for those whereby holistic health is a feature of your line of work and you would like to enhance the service that you provide, or for those that wish to set up an independent practice as a Nutritional Consultant. In Part One you will: Be introduced to the concept of naturopathy Gain a general understanding of the subject of health and nutrition Grasp the fundamentals of the cell's need for nutrients Appreciate the role of carbohydrates, fats, proteins, vitamins and minerals and understand the basics of how these nutrients work in the body Be aware of the enormous health benefits that can come from favourable dietary change Appreciate the merits of particular foods and nutrients Ultimately gain the knowledge that will lead towards a better standard of well-being now, and a prolonging of good health in the future In Part Two you will:Gain a deeper understanding of naturopathy and its principles which you can then apply to practise in nutritional therapies.Obtain the skills to understand the depth of disease in your patients to then find a route back from chronic disease and enable you to advise the best treatment plan.Develop an understanding of the role of the practitioner from the initial consultation, the taking of a case history, the interpretation and the subsequent advising of a treatment plan.Learn the ‘tools of the trade’ in using diets, supplements, herbs, phytonutrients in treatment, with flexibility and insight. BREAKDOWN OF THE COURSE SECTIONS PART ONE includes the following 12 sections: SECTION 1 THE PRINCIPLE BULK NUTRIENTS & ASSOCIATED FOODS In Section 1, we begin the study of nutrients and foods by looking at the main bulk nutrients that our diets contain: protein, carbohydrate and fat. Before one can consider individual vitamins and minerals, one has to know about the nutrients that make up most of our diets, namely the bulk nutrients. These are the suppliers of food energy, essential amino acids and fatty acids. You will need to understand these so as to manipulate them with skill. Areas Covered Proteins The carbohydrates Fibre Fats Classes of foods based upon composition SECTION 2 THE CELL & CELL ENERGY This section will illuminate the nature of the cell and explain how the energy of the cell is generated and what functions the cell must perform using that energy. It explains calories as units of energy measurement and the dynamic role of the enzymes in the cells. Areas Covered The cell Cell energy The energy content of food What else does the body have to do with its energy? How does the body release energy from food? Enzymes The overwhelming importance of cell energy The vitality of cells and tissues The key role of blood glucose What key factors are most likely to erode good vitality? Go-factors for enzymes Internal cell environment Enzyme poisons SECTION 3 THE ENVIRONMENT INSIDE THE CELL This section explains the importance of the controlled environment inside the cell. It particularly stresses how important it is to maintain the balance between sodium and potassium and between calcium and magnesium. Areas covered Out of balance intakes of sodium and potassium Calcium and magnesium balance Calcium mishandling SECTION 4 THE NEED FOR THE CELL TO SELF CLEANSE This section shows you how the cell needs to remain vital and active and to maintain the integrity of its energy systems and enzymes. It stresses the cell's need to excrete waste and toxic materials and to actively cleanse. This approach is both naturopathic and science-based. Areas covered Naturopathic elimination The concept of self-cleansing Naturopathy Vitality Chronic and acute Suppression SECTION 5 THE MICRO-MINERALS & THEIR CONTRIBUTION TO THE CELL This section emphasises and explains the importance of micro-minerals. It shows them in their role as enzyme activators and how they contribute in this way to cell energy and to maintaining the cell's integrity and function. It explains the key roles and characteristics of individual micro-minerals. Areas covered How metals act as enzyme activators Iron Zinc Manganese Copper Chromium Selenium Molybdenum General supplementation policy on trace metals Non-metallic micro-minerals Toxic metals Notes on metallic macro-minerals SECTION 6 THE VITAMINS This section covers the entire group of vitamins. It shows how they activate enzymes, contribute to cell energy and increase vitality. It explains their differing functions and characteristics. Areas covered Vitamins defined Intakes and rnis for vitamins How vitamins work The vitamins Non-vitamin nutrients How vitamins contribute to cell energy and increase the life force Food sources of the vitamins SECTION 7 BOWEL FLORA – HOW IT AIDS CLEANSING & MAINTENANCE OF A GOOD BODY ENVIRONMENT This section explains how the complex population of bacteria in the intestines contribute to maintaining vitality and health. In particular, it will become clear how these bacteria aid cleansing and the maintenance of a good environment within the body, which is so essential to good health. It includes how to nurture your own bowel flora organisms. Areas covered The bacteria of the large intestine (the bowel) The alternative view of desirable and undesirable bowel flora The benefits from an acidic lower bowel The effect of bowel flora upon cleansing Association of lactobacillus with milk Synthesis and absorption of b vitamins The reciprocal effects of bowel flora The bowel flora from infancy to adulthood Candida albicans How to maintain the bowel flora The use of bowel flora products SECTION 8 CHARACTERISTICS OF THE MAIN FOODS. SUPPRESSIVE VERSUS ELIMINATIVE FOODS This section identifies the 'suppressive' foods - those which block the body's elimination of toxins. It separates them from the 'eliminative' foods - those which enable or enhance the voiding of toxins. It gives the characteristics (in this respect) of the main food groups. It will tell you what problem foods to avoid and identify the acid-producing foods. Areas Covered Milk as a problem food Wheat and rye as problem foods Vegetables Relation of elimination to acidity The two-step process of elimination The neutral grains Salt Sugar SECTION 9 THE COMPOSITION OF FOODS This section provides a great deal of data on the composition of foods, their content and the main differences between them. This is a working mass of data to enable your own design of health-giving diets. Areas Covered Commentary on food tables The spread of bulk nutrients The spread of mineral nutrients SECTION 10 ALLERGIES, INTOLERANCE & SENSITIVITY. MICRO-MINERALS & THEIR CONTRIBUTION TO THE CELL This section is an introduction to allergies or intolerances - what they are; physical signs and symptoms, the most frequent; masked/hidden and/or addictive allergies; causes of allergy - food, chemical, emotional and mental; stages of allergy; different types of allergy - fixed, variable, cyclic; managing allergies and sensitivities - how to handle them; rotation diets (including the rotation chart); allergy testing and its limitations; food additives and chemicals; the role of nutrition in all this. Areas Covered Allergic reactions defined The nature of allergies and the effect they have Obvious reactions The four main classes of allergy The possible underlying causes of allergy Viewing allergy tests and their limitations What help is available to deal with allergies The key role of nutrition in the underlying case and treatment of allergy How allergies interfere with treatment The concept of neutralisation The allopathic or orthodox drug approach SECTION 11 DESIGNING DIETS This section provides clear guidance on designing maintenance nutritional diets that, compared to most ordinary diets, should improve health. Areas Covered Dietary paragraphs Using the dietary paragraphs to make up diets SECTION 12 THE USE OF SUPPLEMENTS This section explains and demystifies the subject of vitamin and mineral supplements and their use. It enables you to design simple maintenance and health-giving programmes of supplementation. Areas Covered General guidelines in the use of supplements Always attend to the diet first Preparing for mineral and vitamin supplementation Steps in supplement intake Simple and effective combinations The eliminative qualities of magnesium and calcium Less frequently used combinations Use of multiple formulations Adding in the trace elements as a further stimulant of toxin elimination & for correction of deficiencies On to the next stage – zinc and manganese Conditions where practitioners of nutritional medicine might use such formulae Vitamins a & d Vitamins c & e Choline & inositol Calcium pantothenate The role of the practitioner of nutritional medicine PART TWO includes the following 15 sections: SECTION 1  NATUROPATHY, ITS NATURE AND ITS HISTORY In this section we introduce the medical system known as “naturopathy”. We do so because this system provides the basis for understanding and using naturopathic nutritional therapies. Throughout this Course we shall refer to naturopathy and naturopathic principles and in learning and using these principles, you will hopefully discover a dynamic view of health and illness that will excite you and will inform and motivate your future practice. Areas Covered The Basic Principles of Naturopathy The Early Days: Hydrotherapy as the Core Therapy Progress of Naturopathy in the United States The Halycon Years of Naturopathy in Britain The Suppression of Naturopathy and its Rebirth The Details of Hydrotherapy Techniques The Range of Today’s Naturopathic Techniques Published Research into Naturopathy and General Acceptance Today’s Activities at Health Spas Naturopathy in Relation to Scientific Medicine Naturopathy in Relation to Biochemistry: the Principles of “General Chronicity” Naturopathy as the Philosophical Base for other Therapies SECTION 2 PHILOSOPHY OF NATUROPATHIC NUTRITIONAL THERAPEUTICS In order to begin to understand Nutritional Therapeutics, we have to understand the philosophy that is at its very basis. One will be departing quite fundamentally from conventionality and as the truth about natural medicine and natural nutrition unfolds in this Course, the student will, in all probability, come to realise that holism is a higher form of knowledge; one that transcends the materialistic and the mechanistic and will lead you on the first steps of this most exciting of all journeys. Areas Covered The status of knowledge about diet in relation to health The pressure of conventional opinion The limitations of the conventional approach What goes in must affect health in the long run The body's resistance to deterioration Profound effects from treatment The life force in relation to scientific concepts The nature of toxins Starting to look at the route for recovery Acute conditions, inflammation and hyperactivity Routes by which toxins enter the body Routes of exit of toxins Movement of toxins within the body: toxic locations Iridology Knife edge between healing and non-healing The effects to be expected from toxins residing in tissues SECTION 3 SYNTHESIS OF NATUROPATHY & SCIENCE What is to be presented in this Section is pertinent to the whole question of the initiation of chronic diseases. If we look in the pathology texts and consult the sections on individual types of chronic disease, we usually find an explanation of the cause (aetiology) on a superficial level. However, when we begin to probe into the cause of the causes, we soon hit an impenetrable wall of “not knowing”. It is in this Section that we aim to open the door to this question and therefore give a route back from chronic disease. Areas covered Introduction: a specialized meaning of “Chronicity” The Nature of Toxic Damage – Non-Specific Cell Toxicity The Nature of Membranes Mechanisms of Protein Synthesis and their Vulnerability to Toxins Damage to Mitochondria and the Endoplasmic Reticulum Relationship of General Cellular Damage to Cancer The Nucleus, DNA and their Vulnerability to Toxins DNA Repair Mechanisms The Nature of Toxic Damage – Specific Cell Toxicity Cell Damage and the “General Chronicity” Theory SECTION 4 THE PRACTITIONER’S ROLE In this Section we wish to paint a picture that fairly fully describes this role. It is important to build a set of views about your future role that is fully compatible and interwoven with the naturopathic philosophy and data given in the previous Sections of the Course.  Areas covered Introduction to the Role of the practitioner The Wider Environment The Microcosm of the Consulting Room patient & treatment pimary components of the Practitioner’s role a working relationship & commitment to each patient physical examination communicating & recording the prescription providing nutritional products required for therapy communication with doctors spreading the word SECTION 5 UNDERSTANDING THE DEPTH OF DISEASE Here is where the clinical work begins. We begin by thinking about this one aspect – how sick is your patient? You need some idea as to how big the problem is that lies before you. Areas covered The Nature of Health and Disease and the Approach to Treatment Some of the Misconceptions Flexibility of Disease Definitions Arthritis as an Example Do You Need a Hospital Diagnosis When You Are Not Unwell? Homotoxicology and the Teachings of Reckeweg Reckeweg’s Six Levels of Deterioration Examples of Progressive Sequences of Medical Conditions The Miasmic Background: Important but Disputed territory The Three Basic Homeopathic Miasms The Tubercular Miasm The Carcinocin Miasm The Sub-divisions of the Tubercular Miasm Note on Iridology SECTION 6 THE CONCEPT OF ELIMINATORY PRESSURE & ITS MANAGEMENT Eliminatory pressure is the term we use to denote the combined effect of all the various naturopathic-type measures we apply to help the body biochemistry of a sick person to return to normal. According to the “Theory of General Chronicity”, the normality of the biochemistry of the body cells, and hence their degree of freedom from toxicity and damage, is our yardstick of general health and vitality. Areas covered The Nature of Eliminatory Pressure Differences of Response to Naturopathic Pressure The Interactions between Toxins and Toxic Damage Regulating Eliminative Pressure at Manageable Levels The Basics of Generating Eliminatory Pressure Fasting: Free Radicals and Antioxidants “Firing up” Eliminatory Pressure with Fruit The Stage I and Stage 2 Elimination Using Foods to Generate Controlled Levels of Eliminatory Pressure Using Supplements to Generate Controlled Levels of Eliminatory Pressure Contributions to Eliminatory Pressure from Herbs and Special Nutrients Levels of Eliminatory Pressure, Understanding and Managing Them The Effectiveness’, or Otherwise, of Eliminatory Reactions The Concept of the “Chronically Acute” The Approach to Overall Management of the Case SECTION 7 TAKING THE CASE HISTORY & UNDERSTANDING ORGANS AND ORGAN FUNCTIONS In this Section we concern ourselves with the actual technique for taking down the particulars of the case. Before we can carry out a full naturopathic diagnosis, we shall need to understand the principles of ‘Plotting the Course of Disease’. It is from this that we will gain a full appreciation of how the sick person came to be in their present condition and this will then lead us on to the question of what to do about it.  Areas covered The More Basic Facts The Aims and Objectives in Taking the Case The Organ States Assessing the Naturopathic State of Organs Hierarchy of Organs Organ-Specific Diagnosis Individually Important Organs and Systems Blood Sugar in Relation to Vitality: Hypoglycaemia The Adrenal Glands how should we recognise adrenal exhaustion clinically? The Liver The Kidneys The Immune System Location of Immune System Components. Functions of Immune System Components. Nutritional Therapy Interpretation of Immune System Signs The Skin SECTION 8 INTERPRETATION OF CASE HISTORY AND UNDERSTANDING INDIVIDUAL REACTIVITY In this Section, we would like you to consider the inevitability of the rules that apply to progression along the pathway to chronic disease, and to the possibility of return from any position that is well down that path. From understanding the case, you will be able to determine what the treatment should be. Areas Covered The Naturopathic Laws and Observational Skills The Progression of Disease More about the Acute and the Chronic The Nutritional Therapist’s View of Disease The Allopathic View of Disease More about “Charting the Naturopathic Ebb and Flow” The Multifactorial Diagnosis See What’s Moving, What’s Changing Assessing Individual Reactivity Let the Case Taking Stage Foreshadow the Interpretation just a Little Note on The Chinese Medicine Connections SECTION 9 THE TOOLS OF THE TRADE & USING DIETS AS TREATMENT Using the information presented to you in Part One of the course, you will be able to use those same dietary paragraphs and move towards a very flexible prescribing of individually designed diets. You will make up a diet for each patient that will embody a carefully thought out modulation of the elimination/suppression aspect of our approach to health.  Areas Covered What we have covered already Many people may seem not to need special diets Avoid becoming paranoid Choices in dietary design More about the food classes Facing realism in your range of non-therapeutic prescriptions Adaptation for vegetarians Elements of directional dietary prescribing The approach to actual therapeutic prescription SECTION 10 THE TOOLS OF THE TRADE & USING SUPPLEMENTS AS TREATMENT We provided advice in Part One of the Course on the use of supplements. We introduced the ratio between magnesium and calcium, the use of micro-minerals and the use of zinc and manganese to name but a few. Here we explain further the steps needed to apply these essential tools to ensure that your treatment advice is successful. Areas Covered The latest advice provided by the Introductory Nutritional Course supplementation Legal Restraint upon use of Supplements SECTION 11 THE TOOLS OF THE TRADE & USING HERBS AS TREATMENT In the course of our treatment we often need to deal with common herbs. This is to produce certain organ-specific or system-specific effects, not obtainable with other nutrients. The effect of this is not to make Herbalists of us, but to ensure that these remedies are very carefully selected for their compatibility with other nutrients.  Areas Covered Aloe vera Bromelain St john’s wort Gingko biloba Silymarin SECTION 12 ACTIONS OF GROUPS OF PHYTONUTRIENTS This Section begins to delve into what lies behind the known fact that fruit and vegetable consumption inhibits many diseases. What are the substances within them that are responsible for such an important protection of the human body? Each of the main groups is examined with the main purpose being to familiarize the Student with these substances and to offer scientific evidence that some of these really do protect against disease. Areas Covered The Position of Phytonutrients Among Other Factors What are Phytonutrients? The Place of Phytonutrients among Secondary Plant Metabolites The Different Groups of Beneficial Phytonutrients Evidence for anti-disease activity SECTION 13 SPECIAL SUPPLEMENTS & THE COMBINED PRESCRIPTION When we write about “special supplements”, we mean to refer to those substances that are used as nutritional supplements and which do not fit into any of the previous categories mentioned. Here we teach the Student that they may in fact include many substances from many groups, leading to a diversified classification that each has their own special effects, conferring unique advantages upon the taker of them. Areas Covered Special Supplements & combined prescription Conducting the Consultation SECTION 14 STEERING A COURSE THROUGH TREATMENT – FLEXIBILITY AND INSIGHT Having not specifically addressed the question of what happens after the initial consultation, it is here that we bring together all the information that has been presented to you in the pages of this Nutritional Therapeutics Course, therefore, making this Section a recapitulation of things we have covered already, but brought together in a cohesive treatment of the subject. Areas Covered Progressing the Case Things to do at the First Consultation to help towards the Second The Second Consultation the meaning of different outcomes Constipation and Diarrhoea as incidents in Treatment. Titration of Bowel Flora The Nutritional Therapy Intensive Cleanse Diet Enemas Supplements Juices Duration Supplement Sequences in Treatment From Calcium Formulations to Calcium-Free Formulations Other Progressions Allergies, Intolerances and Hypersensitivities SECTION 15 SNAGS, CLEANSES AND CASE HISTORIES TESTIMONIALS Here's what students have to say about the course Kate Woolger, pilates instructor UK I chose the Plaskett College as I wanted something which was flexible and could be done in my own time. The content of the course really appealed. The study experience has been enjoyable - sometimes hard if a subject wasn’t so interesting. In regards to changes I have already implemented, I’m more thoughtful of thinking things through from the inception rather than just looking at the problem"

Consistent 11+ Reading is vital to build an extensive vocabulary for all aspects of the 11+ English Exams. Excellent vocabulary is what ultimately brings 11+ English Exam Success and top results.

Accredited 1 Day Practitioner Diploma Service Description Accredited 1 Day Practitioner Diploma Course in Body Sculpting Maderotherapy Maderotherapy, also known as the wood therapy, is an innovative technique that is taking the beauty industry by storm. This non-invasive treatment involves using specially designed wooden tools of various shapes and sizes to target specific areas of the body and help contour and sculpt the figure. By applying different levels of pressure and movements, maderotherapy can stimulate the lymphatic and circulatory systems, promoting detoxification, reducing the appearance of cellulite, and improving skin tone and texture. Our new course in maderotherapy is the perfect complement to our already popular Nurture Touch Manual Lymphatic Drainage course, as it equips our students with a comprehensive range of techniques to address each client's unique body concerns. With this addition, your clients can achieve the ultimate in body contouring and achieve their desired results naturally and safely. Maderotherapy Kit included in the course fee and students get to take it home.This course is insurable and accredited by ABT. **Prerequisite: Must hold a Level 3 Body Massage and A&P Qualification (or the equivalent). If unsure, please do email us prior to booking so that we can check your qualifications meet the required standard.

TQUK Level 3 Award in Emergency First Aid at Work (with VR Practical Sessions) This is our most popular course. This TQUK Level 3 Award in Emergency First Aid at Work course is designed to provide learners with the essential skills and knowledge to handle emergency situations in the workplace effectively. Ideal for those responsible for first aid in low-risk work environments, the course offers a blend of theoretical instruction and cutting-edge virtual reality (VR) practical sessions to enhance hands-on experience in a safe, controlled environment. Throughout the course, learners will develop a solid understanding of first aid principles, including how to assess and manage various emergencies such as injuries, shock, burns, and medical conditions like heart attacks or strokes. The integration of VR technology allows participants to immerse themselves in realistic scenarios, reinforcing their ability to apply first aid techniques with confidence. Key topics covered include: - Responsibilities of a First Aider - Assessing the Scene for Safety - Basic Life Support (CPR) and AED Use - Managing Unconsciousness, Bleeding, and Shock - Dealing with seizures and burns - Infection Prevention and Control The VR practical sessions simulate real-life emergency situations, providing learners with the opportunity to practice their skills in a virtual environment. These sessions ensure a dynamic and engaging learning experience, enabling learners to feel prepared for real-world emergencies. Upon successful completion of the course, learners will receive a TQUK Level 3 Award in Emergency First Aid at Work, certifying their competence in delivering first aid in the workplace. This course is suitable for employees across all industries, including those working in low-risk environments, office settings, or those requiring a basic first aid qualification for regulatory compliance. **Duration:** 1 day (6-8 hours, including theory and VR practical sessions) **Certification:** TQUK Level 3 Award in Emergency First Aid at Work (valid for 3 years) **Prerequisites:** None

This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.

Getting Started The QUALIFI Level 5 Diploma in Hospitality and Tourism Management offers skills to tackle intricate organisational issues and opportunities. Its units align with current real-world challenges, providing a platform for testing and enhancing learners' workplace skills and experiences. This Qualification encourages learners to exercise judgement and effectively offer innovative, practical solutions for addressing organisational challenges and issues.  The units in this program are strategically designed to seamlessly integrate with the final year of an undergraduate program at a UK University.  Key Benefits This Qualification prepares learners to Provides in-depth understanding of complex organisational issues and opportunities in the hospitality and tourism industry. Learners gain practical and up-to-date knowledge. Fosters the development of learners' workplace experience and abilities Enable learners to pursue further education and an honours degree. Prepare learners to work in diverse settings.   Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the Qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the Qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience Career Pathways The Level 5 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager with an estimated average salary of £50,400 per annum Event Manager with an estimated average salary of £33,100 per annum Wedding Coordinator with an estimated average salary of £36,124 per annum Tour Manager with an estimated average salary of £35,133 per annum     About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements Qualifications at Level 3 and/or 4 Work experience in a managerial role and demonstrate ambition with clear career goals. Individuals with a first degree in another discipline want to develop their careers in hospitality and tourism management. IELTS 6 (or equivalent) is required for individuals whose first language is not English Progression   The final year of an undergraduate degree, or Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Tourism Destination Management Reference No : H/617/5631 Credit : 30 || TQT : 300 In this unit, students will learn and comprehend domestic and global tourist destinations. They will explore the cultural aspects inherent to these destinations and gain insights into the demographic features of their populations. UNIT2- Entrepreneurship in Tourism and Hospitality Management Reference No : T/617/5634 Credit : 30 || TQT : 300 This unit offers insights and comprehension regarding the skill set and attributes associated with entrepreneurs within the travel and tourism sector. UNIT3- Cultural Tourism Management Reference No : L/617/5719 Credit : 30 || TQT : 300 This unit offers learners a comprehensive grasp of the evolution and progress of the cultural and heritage sector, along with an examination of potential conflicts that may emerge within this domain. UNIT4- Research Project Reference No : F/617/5720 Credit : 30 || TQT : 300 Students will explore research techniques, methodologies, and the essential components required for conducting research and examine the diverse theories that form the foundation of formal study. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started Pursuing a Diploma in Web Designing is a highly valuable choice in the current landscape, given its prominent role in the IT industry. The increasing impact of websites on consumer perception and engagement has prompted leading organizations to actively seek out top-tier web designers. Web design has gained immense popularity due to its direct impact on how individuals perceive a business, influencing their decision to explore the company further. The web design industry has thrived, with a remarkable growth rate of 27%, even when other sectors have experienced stagnation. Achieving an organization's online success objectives as a web designer can be personally fulfilling, offering a sense of independence and pride. The field of web design offers abundant opportunities to unleash one's creative talents, and it is financially rewarding. Moreover, web designers enjoy the flexibility of collaborating with diverse industries and clients, regardless of geographical constraints. Key Benefits • Comprehend the ethical considerations within the realm of information technology. • Gain a fundamental understanding of the statistical principles underpinning information technology. • Develop a comprehensive understanding of both Windows and Linux operating systems. • Create a database system. • Design an effective website. Key Highlights Are you a practicing IT professional seeking greater knowledge and understanding of the industry, as well as support for your career development into senior positions? Then, the Qualifi Level 4 Diploma in Information Technology- Web Design is the ideal starting point for your career journey. • The course will pave the way for a career and help individuals prepare for professional roles and future managers in the health and social care sector. • Remember! The assessment for the qualification is based on assignments only, so you do not need to worry about taking any exams. • With the School of Business and Technology London, you can complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. • Learning materials, pathway materials, and study guides, all developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. • Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. • If you choose the blended learning option, you will also have the opportunity to enjoy live sessions with an assigned tutor, which you can schedule at your convenience. Career Pathways Upon completion of the Level 4 Diploma in Information Technology- Web Design, graduates may pursue various career paths in education and training, such as: • Web Developer, with an estimated average salary of £45,641 per annum • Front-End Developer, with an estimated average salary of £51,006 per annum • Back-End Developer, with an estimated average salary of between £79,886 per annum • UI/UX Designer, with an estimated average salary of £41,101 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Assignment based Assessment No exam   Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, applicants should meet the following criteria: • Should have a certain level of proficiency and hold a Qualification at Level 3, such as 'A' LEVEL or any vocational certificate. • They are actively pursuing additional professional development to acquire job-related skills and practical knowledge. • International students whose first language is not English will need to have a score of 6 or above in IELTS (International English Language Testing System).   Progression Learners who successfully complete any of the corresponding QUALIFI Level 4 Diplomas in IT - Web Design have various advancement options, including: • Transitioning to the QUALIFI Level 5 Diplomas in IT - Web Design. • Moving on to the second year of undergraduate programs in fields like Computer Science, Information Technology, or related disciplines. • Entering the workforce directly in a relevant professional capacity. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Information Technology and IT Ethics Reference No : L/617/6692 Credit : 20 || TQT : 200 The objective of this unit is to enhance learners' understanding and utilization of information technology, encompassing the utilization of standard office applications for the creation of documents and presentations. UNIT2- Mathematics and Statistics for IT Reference No : R/617/6693 Credit : 20 || TQT : 200 The primary goal of this unit is to offer learners the chance to acquire proficiency in mathematics and statistics, equipping them with the mathematical capabilities necessary to analyze and resolve problems, thereby preparing them for roles within the IT field. UNIT3- PC Maintenance and Operating Systems. Reference No : Y/617/6694 Credit : 20 || TQT : 200 The objective of this unit is to impart knowledge regarding personal computer hardware. Successfully completing this unit will empower learners to perform tasks such as installing a computer system unit and operating system, as well as conducting troubleshooting procedures. UNIT4- Computer Graphics Editing and Database Concepts Reference No : D/617/6695 Credit : 20 || TQT : 200 The purpose of this unit is to elucidate the concepts of photo editing. This knowledge will empower learners to seamlessly integrate photos into documents, such as user manuals and the IT infrastructure documentation of an organization. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.