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Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud, corruption and associated financial crime and money laundering.
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3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
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Sales and Marketing: Sales and Marketing Course Online Sales and Marketing Course is the procedure of establishing a sales force, organising sales operations, and executing sales methods that enable a company to meet consistently, if not exceed its sales goals. When it comes to managing sales and improving sales performance for any size business, regardless of industry, the key to success is always accurate and consistent sales management processes. If you want to build your career as a sales manager or learn more skills in sales management but aren't sure where to begin, this Sales and Marketing Course will provide you with a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. Main Course: Level 7 Sales and Marketing Course Free Courses Course 02: Level 5 Retail Management Course 03: Level 4 Time Management Course Course 04: Level 5 Diploma in Risk Management Course 05: Level 7 Business Management Special Offers of this Sales and Marketing: Sales and Marketing Course This Sales and Marketing: Sales and Marketing Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Course Instant access to this Sales and Marketing: Sales and marketing course Get FREE Tutor Support from Monday to Friday in this Sales and Marketing: Sales and Marketing Course [ Note: Free PDF certificate as soon as completing this Sales and Marketing: Sales and Marketing Course ] Sales and Marketing: Sales and Marketing Course Industry Experts Designed this Sales and Marketing: Sales and Marketing Course into 08 detailed modules. Assessment Method of Sales and Marketing: Sales and Marketing Course After completing each module of the Sales and Marketing: Sales and Marketing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Sales and Marketing: Sales and Marketing Course After completing the MCQ/Assignment assessment for this Sales and Marketing: Sales and Marketing Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Sales and Marketing: Sales and Marketing Course This Sales and Marketing: Sales and Marketing is appropriate for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. Requirements Sales and Marketing: Sales and Marketing Course Students who intend to enrol in this Sales and Marketing: Sales and Marketing course must meet the following requirements: Sales and Marketing: Good command of the English language Sales and Marketing: Must be vivacious and self-driven Sales and Marketing: Basic computer knowledge Sales and Marketing: A minimum of 16 years of age is required Career path Sales and Marketing: Sales and Marketing Course After completing this Sales and Marketing: Sales and Marketing, you may be able to pursue a variety of promising career opportunities. Certificates Digital Certificate Digital certificate - Included
In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each