10592 Courses

We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation

Unlock your potential in business writing with a focus on stock analysis articles. Learn to research, write, and present compelling business articles that not only inform but also command attention. This course is your step-by-step guide to mastering the art of persuasive and insightful business writing.

Without committed deliverers, the job, supplies, resources, and gifts would never reach their target. From delivering items to completing transactions, drivers are essential points of contact for clients and frequently serve as brand ambassadors. This Delivery Driving course will introduce you to the world of delivery driving. Transporting parcels and other items from a mail facility to a residential or commercial address is the responsibility of a delivery driver. Their responsibilities include loading cargo, using navigational aids to reach the correct place, and delivering packages. A delivery driver's tasks and duties include packing, loading, and unloading delivery vehicles and delivering packages along predetermined paths to customers. Keeping in constant contact with route dispatchers is also important. This Delivery Driving course will focus on a certain aspect of delivery characteristics and will walk you through the fundamentals from scratch. You will be shown the typical delivery and collecting guidelines. Along with mapping out routes, recording information, scheduling tasks according to traffic regulations, maintaining your vehicle in good shape, and many other activities. Even "zero-touch" delivery during the pandemic and for homes infected with Covid-19 or other infectious diseases are covered in the course. Enrol in the Delivery Driving course now and learn to carry stock to any given area. Learning Outcomes: Know how to handle and move various materials and objects. Be able to understand the importance of route planning and record maintenance. Acquire the skills to drive safely in large vehicles and obey the Highway Code. Learn how to stay well and keep vehicles in good condition at all times. Get to know about safety regulations and hygiene. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Delivery Driving course: Module 01: Introduction to the Delivery Driving Module 02: Delivery and Collection Module 03: Maintaining Records Module 04: Effective Route Planning Module 05: Stress Management Module 06: Driver CPC Module 07: Maintain Traffic Laws Module 08: Parking and Reversing Module 09: Driving in Adverse Weather Condition Module 10: Safety Regulations and Hygiene Module 11: Vehicle Maintenance and Safety Module 12: Zero Contact Delivery Methods Assessment Process Once you have completed all the modules in the Delivery Driving course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Delivery Driving course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Delivery Driving course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path By enrolling in this Delivery Driving programme, you will gain a thorough understanding of the knowledge and skills required to succeed in this line of work. For organisations and neighbourhood companies, this may make it easier for job seekers to find and apply for driving and delivery positions Certificates Certificate of completion Digital certificate - £10

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation. Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market. Learning Outcomes: Apply the pre-suppositional sales process to identify the prospect's worldviews. Manage emotions using the SMART process to overcome obstacles in sales. Utilise various prospecting techniques such as networking, phone, and online to generate leads. Read body language and understand personality types to establish connections with prospects. Master negotiation techniques to handle objections and close sales effectively. Sell season tickets using persuasive language and build long-term customer relationships. Course Curriculum: Introduction To The Sales And Negotiation Skills Masterclass Prepare The Train Driver - Self Development For The Sales Consultant Pre-suppositional Sales - Pre-Suppositions And Worldviews The SMART Process - Learn How To Manage Emotions The Coaches - Getting Ready For Passengers The Train Route - Planning Your Sales Route Selling Tickets - Understanding How Prospecting Works Prospecting By Networking Prospecting By Phone Online Prospecting Making Friends - Friendliness And Personality Types Body Language - How To Read Your Prospect Listening Station - Questioning And Listening Negotiation Station - How To Negotiate Successfully Objection Handling - How To Handle Objections To The Sale Closing The Sale Selling Season Tickets How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Sales Consultant: £25,000 - £60,000 per year Account Manager: £25,000 - £50,000 per year Business Development Manager: £25,000 - £60,000 per year Sales Manager: £30,000 - £80,000 per year Customer Success Manager: £25,000 - £45,000 per year Sales Executive: £20,000 - £40,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Consider this, Most people don't know how to cook a basic meal. It could be an embarrassing dinner party or event, a bad performance review, or difficulty at work due to being unable to make the daily lunch. However, you may feel overwhelmed by the prospect of learning to cook everything when you could be mastering something more relevant to your career. After all, do you need to be an expert chef if you're going into marketing? For those who have yet to gain experience in the kitchen and prefer not to focus on culinary arts first, a catering course may be ideal. These courses cover essential skills needed for entry-level positions in catering, such as event planning and marketing. Students will also learn skills related to food purchasing and cost control from this course. Thus, advance your career and gain the confidence to start a new catering business with having proper knowledge about food and catering from our exclusive course. What you will discover are the following: Get acquainted with the role of a kitchen assistant. Learn more about hospitality and catering services Deepen your understanding of food preparation and management Know more about how to maintain food hygiene from this course Equip yourself with the expertise in food catering and launch your own food catering business Course Significant Points: Accredited CPD course Exam retakes are unlimited, and tutoring is available Easy access to course materials; guaranteed learning satisfaction Lifetime access and 24/7 support Self-paced online course modules cover exploring various job positions Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Catering Course: Module 01: Overview Module 02: Laws and Legislations Module 03: Food Safety and Hygiene Module 04: Food Safety in Catering Module 05: Management of Food and Beverage Operations Module 06: Marketing and Human Resource Who is this course for? Anyone interested in learning about the catering industry Anyone starting a catering company Anyone interested in learning how to launch a business Anyone seeking a new source of money Businessman Anyone with inquiries regarding a catering company Requirements To enrol in this Catering course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Catering Assistant Restaurant Supervisor Catering & Hospitality Attendant Catering Assistant Hospitality Manager Kitchen Assistant The annual salary of these positions is around £10.57 per hour in the UK Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This course is a perfect supplement for ML enthusiasts. If you are only just beginning your adventures in machine learning and want to know the basics of statistics and regression used for machine learning, then go for it. Discover how you can level up and gain confidence to implement statistical methods and regression in machine learning with Python.

🚀 Unlock Your Profit Potential with 'Maximizing Profits Using Thrivecart' Online Course! 🚀 Are you ready to transform your business and skyrocket your profits? Introducing our groundbreaking online course: 'Maximizing Profits Using Thrivecart' - the ultimate guide to supercharging your revenue with the power of the leading e-commerce platform!   🌟 Why Thrivecart? Thrivecart isn't just another online shopping cart - it's a game-changer for entrepreneurs and business owners looking to take their profits to new heights. With its user-friendly interface and robust features, Thrivecart empowers you to streamline your sales process, increase conversions, and maximize your bottom line.   🚀 What You'll Learn: Mastering the Thrivecart Dashboard: Navigate through Thrivecart like a pro and unlock its full potential to optimize your sales process. Advanced Product Setup: Learn the insider secrets to create irresistible offers that compel your customers to take action and boost your average transaction value. Automated Sales Funnels: Discover how to set up automated sales funnels that work around the clock, turning leads into loyal customers while you focus on growing your business. Conversion-Boosting Strategies: Implement proven strategies to increase your conversion rates, reduce cart abandonment, and turn more visitors into paying customers. Integration Mastery: Seamlessly integrate Thrivecart with other tools and platforms to create a cohesive and efficient business ecosystem. Optimizing for Profits: Uncover the tactics to optimize your pricing, upsells, and cross-sells for maximum profitability without sacrificing customer satisfaction. Analytics and Data Insights: Leverage the power of data to make informed decisions, refine your strategies, and continuously improve your business performance.   💡 Why Choose This Course? ✅ Expert Guidance: Learn from industry experts with a proven track record of success in maximizing profits using Thrivecart. ✅ Actionable Insights: Receive step-by-step guidance and actionable tips that you can implement immediately for tangible results. ✅ Community Support: Join a thriving community of like-minded entrepreneurs, share experiences, and get support on your journey to success. ✅ Lifetime Access: Gain lifetime access to the course material, ensuring you stay ahead of the curve with future updates and advancements.   💰 Don't Miss Out on This Limited-Time Opportunity! Ready to revolutionize your business and start maximizing your profits with Thrivecart? Enroll now and take the first step toward a more profitable and sustainable future! Act fast - success favors the bold. Course Curriculum

'Motorcycle Skills - Improve your Riding in Eight Weeks' is an online distance learning e-course which will help motorcyclists improve their riding skills. It's suitable for intermediate and advanced riders.

If you are working on data science projects and want to create powerful visualization and insights as an outcome of your projects or are working on machine learning projects and want to find patterns and insights from your data on your way to building models, then this course is for you. This course exclusively focuses on explaining how to build fantastic visualizations using Python. It covers more than 20 types of visualizations using the most popular Python visualization libraries, such as Matplotlib, Seaborn, and Bokeh along with data analytics that leads to building these visualizations so that the learners understand the flow of analysis to insights.