35720 Courses

We all have experienced difficult conversations in our life. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. The Difficult Conversations: How To Become a Master of Them course is an attempt to demonstrate how to master difficult conversations at work. You'll focus on both the skillset and the confidence you need to manage difficult conversations successfully. You'll learn how to identify the factors that direct to difficult conversations and get plenty of tips and ideas to ensure both sides have the best possibility of leaving the conflict feeling content. Besides, learn practical ways of handling difficult conversations. Difficult conversations are a significant part of every leader's job. Therefore, this course will be perfect for potential leaders and managers who are responsible to help every team member improve, and handling these conversations. What Will I Learn? Understand the circumstances that lead to difficult conversations Learn ways of handling difficult conversations Understand how to use empathy to facilitate a conversation Ask open and supportive questions Focus on facts, not personalities Use tone and body language to great effect Handle challenges whilst remaining calm Learn how to reach agreement and close the conversation gracefully Requirements: No prerequisites Difficult Conversations Introduction - Welcome from Alan Stevens FREE 00:02:00 Why Are Some Conversations Difficult? FREE 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:02:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Course Certification

This Veterinary Nursing Assistant course will broaden your knowledge and boost your confidence in exploring opportunities in various sectors related to animal nursing.

Delving into the essentials of business analysis, this CPD-accredited course offers learners a structured pathway to understand how organisations operate, make decisions, and adapt to change. It introduces time-tested concepts in stakeholder engagement, requirements gathering, process modelling, and effective communication within business environments. Whether you're new to the subject or looking to build upon existing knowledge, the course provides clarity on the core principles that shape strategic and operational decision-making. Designed for flexibility, the course is accessible entirely online—no seminar rooms or boardrooms in sight. Each module is arranged with clarity and intention, helping learners navigate key topics with ease. With a focus on relevance and usability, this training supports those aiming to understand the analytical side of business without wading through overhyped jargon. Learn at your pace, from anywhere, and take your understanding of business processes to a more confident level. Course Curriculum: Module 01: An Introduction to Business Analysis Module 02: The Necessity of a Business Analyst Module 03: Addressing Requirements Module 04: Needs Assessment Module 05: Business Analysis Planning Module 06: Strategy Analysis Module 07: Stakeholder Analysis Module 08: Requirements Elicitation Module 09: Requirements Analysis Module 10: Traceability and Monitoring Module 11: Solution Evaluation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Business Analysis - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Analysis - CPD Accredited training.

Spills, whether large or small, can cause significant damage to the environment, property, and health if not managed properly. This CPD Accredited Spill Management course is designed to equip learners with the essential knowledge to respond swiftly and responsibly to spill-related incidents. From understanding hazardous substances and pollution risks to implementing clear response protocols, the course delivers a structured approach to managing incidents across various settings. Through modules covering diesel spillages, site-specific control strategies, and highway-related incidents, learners will explore effective containment and clean-up techniques, supported by checklists and planning tools that reinforce safe and responsible working practices. Ideal for individuals involved in environmental safety, site management, or facility operations, this online course promotes awareness, accountability, and preparedness, helping organisations minimise risk and protect their surroundings with confidence. Course Curriculum: Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Pollution Incident Response Planning Module 04: Managing a Spill Module 05: Spill Clean-Up Guideline Module 06: Spills on a Road or Highway Module 07: Diesel Spillages: An Overview Module 08: Site-Specific Pollution Control Options Module 09: Spill Prevention & Control Checklist Module 10: Ways to Encourage Best Practice Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Spill Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Spill Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Spill Management - CPD Accredited training.

Understanding the importance of safe lifting operations is vital across many industries. The LOLER Training course offers a detailed exploration of the Lifting Operations and Lifting Equipment Regulations, providing essential knowledge for anyone involved in the selection, inspection, and management of lifting equipment. Through this course, learners gain a clear grasp of the responsibilities and factors influencing safe lifting operations, helping to ensure equipment is used correctly and safely at all times. This CPD accredited course guides participants through key aspects such as planning lifts, assessing risks, and recognising defects in equipment. It is designed to suit professionals seeking to deepen their knowledge without the need for physical attendance, making it an ideal choice for those balancing busy schedules. With a strong focus on regulations and best practices, the training supports a safer working environment by enhancing awareness and understanding of all relevant LOLER provisions. Course Curriculum: Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this LOLER Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The LOLER Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our LOLER Training - CPD Accredited training.

This Financial Controller Training course is designed to equip aspiring and current finance professionals with a thorough understanding of the key responsibilities and knowledge required to excel in the role of a financial controller. Covering essential topics such as financial statements, ratio analysis, and budgeting, the course provides a detailed insight into how financial information is prepared, analysed, and utilised to guide business decisions. You will gain clarity on the processes involved in financial planning, budgetary control, and internal controls, ensuring a strong grasp of how to manage a company’s financial health effectively. With a focus on strategic management decisions and financial audit procedures, this course offers the knowledge needed to interpret financial data and influence organisational direction. Delivered entirely online, it suits those seeking to develop their financial expertise without the constraints of physical attendance. By completing this CPD accredited training, participants will be well-prepared to contribute confidently to financial oversight, supporting businesses in achieving sound fiscal management and long-term success. Course Curriculum: Module 01: The Concept of Financial Controller Module 02: Financial Statement Module 03: Financial Analysis Module 04: Ratio Analysis Module 05: Planning, Budgeting and Forecasting Module 06: Budgetary Control Module 07: Internal Control and Cash Module 08: Strategic Management Decision Module 09: Financial Audit Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Financial Controller Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Financial Controller Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Financial Controller Training - CPD Accredited training.

The Construction Site Management - CPD Accredited Course offers a thorough exploration of the essential elements required to oversee and direct construction projects efficiently. From the fundamentals of site management to the intricacies of cost and stock control, this course covers the critical areas that contribute to successful project delivery. It guides learners through effective equipment planning, materials handling, and supply chain coordination — all vital for maintaining smooth operations on any construction site. Designed for those aiming to enhance their understanding of construction management processes, this course delivers clear, structured knowledge to help manage resources, budgets, and vendor relationships with confidence. Whether you're involved in project oversight or aiming to refine your managerial approach, the curriculum provides insightful strategies to handle preliminary site investigations and organisation effectively. This online learning experience allows you to deepen your grasp of construction management, supported by CPD accreditation to validate your professional development. Course Curriculum: Module 01: Introduction to Construction Management Module 02: Site Management Module 03: Cost Estimation Module 04: Cost Management Module 05: Planning and Management of Equipment Module 06: Construction Materials Management Module 07: Stock Control Module 08: Supply Chain Management Module 09: Preliminary Site Investigation and Site Organisation Module 10: Vendor Analysis in Construction Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Construction Site Managment - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Construction Site Managment - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Construction Site Managment - CPD Accredited training.

Land management is an essential discipline focused on the sustainable use, planning, and protection of land resources. This CPD-accredited course offers a thorough exploration of land use principles, soil conservation, and the challenges posed by land degradation. Through detailed study of land tenure, administration, and the legal frameworks that govern land registration and acquisition, learners will gain a solid understanding of how to manage land effectively within diverse contexts. The course also covers watershed and irrigation management, addressing vital aspects of environmental stewardship and resource optimisation. Designed for professionals seeking to deepen their knowledge in land management, this course provides insight into the interconnected roles of policy, environmental factors, and administrative processes. Whether involved in planning, agriculture, environmental consultancy, or property administration, participants will find the modules tailored to broaden their expertise. With a strong focus on theory supported by current best practices, this course serves as a valuable resource for those aiming to enhance their understanding of sustainable land stewardship and regulatory frameworks. Course Curriculum: Module 01: Land Management: An Introduction Module 02: Land Use and Land Use Planning Module 03: Soil Management Module 04: Land Degradation and Management Module 05: Weed Management Module 06: Watershed Management Module 07: Irrigation Management Module 08: Land Tenure, Administration and Transection Module 09: Land Registration and Acquisition Module 10: Land Law Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Land Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Land Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Land Management - CPD Accredited training.

Financial management plays a central role in maintaining the financial health and long-term stability of any organisation, from multinational corporations to local enterprises. This CPD-accredited course explores the key components of financial reporting, budgeting, analysis, and decision-making in a clear, structured format. Whether you’re looking to understand the building blocks of the balance sheet, decode income statements, or navigate the cash flow statement with ease, this course provides detailed insight into how each financial document interrelates and supports strategic direction. You'll also examine international financial management principles and the global influences shaping today’s financial practices. The course demystifies essential terms and techniques, guiding you through budgeting fundamentals, equity statements, and interpreting complex data with clarity. With a firm grasp of these concepts, you’ll be better prepared to evaluate performance, manage resources efficiently, and make informed financial decisions across a wide range of professional contexts. Course Curriculum: Module 01: Introduction to Financial Management Module 02: Fundamentals of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement of Stockholders' Equity Module 07: Analysing and Interpreting Financial Statements Module 08: Inter-Relationship Between all the Financial Statements Module 09: International Aspects of Financial Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Financial Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Financial Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Financial Management - CPD Accredited training.

Efficient material management lies at the core of a well-functioning supply chain, directly influencing productivity, cost control, and organisational success. This CPD-accredited course offers an in-depth understanding of the key areas of material management, including procurement processes, inventory control, forecasting, and supply chain coordination. Whether you work in manufacturing, logistics, warehousing or procurement, this course introduces the strategies and systems essential for managing materials effectively across a range of industries. Covering everything from purchasing and planning to stores control and material handling, each module is designed to build knowledge logically and clearly. You’ll explore how forecasting supports supply chain accuracy, the role of materials handling in operations, and how planning systems such as MRP (Material Requirements Planning) can streamline inventory. The course content is structured for learners at all levels, with no need for previous background in supply chain or logistics. Gain insights into how organised material flow can lead to improved efficiency, cost savings, and stronger supplier relationships—without the need for physical attendance or industry placements. Ideal for those seeking to strengthen their knowledge of supply chain processes and material control from anywhere in the world. Course Curriculum: Module 01: Introduction to Material Management Module 02: Purchasing and Supply Chain Management Module 03: Inventory Management, Planning and Control Module 04: Stores Management and Control Module 05: Forecasting Module 06: Material Requirements Planning Module 07: Materials Handling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Material Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Material Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Material Management - CPD Accredited training.