3775 Courses

Emotional Intelligence; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Customer Service, Handling Complaints; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions. We all have emotions! You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.

A workshop for 19-29 years olds living in West Sussex who do not have their level 4 or higher maths GCSE (or equivalent). Build your confidence using numeracy skills common in all sorts of jobs.

This set of 6 morning workshops (over 6 weeks) is designed to allow you the opportunity to explore a wide range of techniques to create beautifully unique fused glass jewellery & decorative objects. After a brief introduction to the historical context and language of fused glass you will be guided through using techniques such as scoring, cutting £0& layering sheet & accessory glass, adding mica or oxide powders to create sparkle and bubbles, use of kiln carving to create subtle textures, using inclusions of wire & precious metal foils and painting or stencilling with 'glassline' paints etc. you will create at least 2 pieces per session and these will be fired and ready to add finishing touches on the subsequent session ( pieces made during the final date will be fired & finished and ready for collection after 7 days) we will mainly focus on jewellery but larger items can be made eg. Coaster, soap or trinket dishes, seasonal decoration, sun catchers, candle holders. with over 22years teaching experience you can be sure of receiving all the support, guidance and encouragement you need in order to achieve your full creative potential. admin@stratfordschoolofjewellery.co.uk    

We're so excited to announce our new Silver Clay Workshop! This is a great opportunity for teachers who want to learn a new skill and share that knowledge with their students. You'll get hands-on experience rolling, cutting, adding texture, firing, finishing and more. All the materials are provided and we'll give you all the tools you need to make sure you walk away with some beautiful silver clay pieces you can be proud of. This workshop is full of new exciting processes for you and your students—you won't want to miss it! We know that teachers are busy people who want to do more than just show up for lessons every day. That's why we're offering these workshops—so you can spend less time preparing for your classes, and more time creating something beautiful. We're sure your students will be excited about this new exciting process as well!

This comprehensive online interior design course includes 12 self study modules, and weekly 1:1 telephone and or video consultations. I will personally guide and inspire you through your creative learning journey.

Duration 2 Days 12 CPD hours This course is intended for This course is intended for intermediate business and requirements analysts who are looking to improve their business case development and presentation skills. This course is also a great fit for project managers and product owners who work closely with business analysts or who perform some form of business case work themselves. Overview Understand the role of the business analyst within the business case process Understand the main professional associations and standards that support business analysts in the industry Discuss the benefits of business case creation Explore how to define the business need Describe the role of the business analyst in supporting the enterprise to determine how to optimally invest in the right project initiatives Explain how to identify stakeholders and the significance to the pre-project activities Discuss the importance of analyzing the enterprise Describe and explore the activities performed to assess the current business environment Explain how a business analyst describes a ?future? state environment including how to identify gaps in enterprise capabilities Present and explore how to define the scope of a solution Describe the activities performed and techniques used to determine viable solution options Explore various techniques for evaluating solution options including feasibility and risk analysis Thoroughly understand the purpose of conducting a feasibility assessment Discuss and practice a number of business analysis techniques that support the business case process Explore the components of a business case Describe how the business case supports decision makers in making go/no-go decisions Demonstrate how to assemble the output from pre-project activities into a well-structured business case Present techniques for presenting business cases to top level managers and obtaining buy-in Discuss methods for preparing for challenges during business case delivery Students learn the steps to effective business case development and support your strategic business recommendations with sound budgeting and financial back-up. The one course you need to make high-impact recommendations and receive full management support for your ideas. Introduction Module Learning Objectives What is Business Analysis Polling Question International Institute of Business Analysis BABOK© Guide Components Project Management Institute Business Analysis for Practitioners: A Practice Guide BABOK© Guide Knowledge Areas Benefits of Business Analysis Polling Question A Business Analyst can Influence Project Success Factors Challenges of Business Analysis Polling Question Purpose of a Business Case Exercise 1a: What Should a Business Case Include Define the Business Case Elements What to Look Out For Who is Involved Exercise 1b: Review Business Case Outline Module Learning Objectives Pre-Project Activities & the Business Analyst Module Learning Objectives The Definition of a Business Analyst The Role of a Business Analyst Responsibilities of a BA BA Role vs. PM Role Business Analysis vs. Systems Analysis Business Analysis Competencies Polling Question Business Analyst Role and Stakeholders Exercise 2a: Review the Case Study What is a Stakeholder? The Importance of Stakeholders Stakeholder Identification Tips for Identifying Stakeholders Other Stakeholder Tips Stakeholder Identification/Analysis Exercise 2b: Identify Roles and Responsibilities Stakeholder Map Stakeholder Matrix & Onion Diagrams A Stakeholder Map Onion Diagram Exercise 2c: Why do we Need to Understand the Enterprise? Why Study the Enterprise? What is Enterprise Architecture? What is Strategy Analysis? About Strategy Analysis Purpose of Strategy Analysis When to Perform Strategy Analysis Strategic Planning Module Summary The Needs Assessment Process Module Learning Objectives Business Need Defined Define Business Need The Needs Assessment Process Problem or Opportunity Exercise 3a: Problem/Opportunity Identification Understanding Why Situation Statements Business Need and Current State Determine the Stakeholders Polling Question Goals and Objectives Polling Question Exercise 3b: Give 3 Examples of Business Goals Define Business Need Techniques Exercise 3c: Identify the Business Need Definition of Strategy Analysis When Business Strategy is not Driving Project Definition Typical Project Profile The Executive Paradox Solution to the Paradox Exercise 3d: Describe 3 Outcomes You Would Expect from the Case Study The Four ?Ares? Understand How to Create a Business Model Business Model Example Exercise 3e: Create a Business Model The Business Case Approach Financial and Strategic Measurement Tools Module Summary Determining the Required Capabilities & Defining Solution Scope Module Learning Objectives Business Need and Current State Purpose of Analyzing the Current State Analyzing Current Capabilities and Process Capabilities Defined Techniques for Analyzing the Current State Define the Future State Techniques for Defining the Future State Assess Capability Gaps Stakeholders Involved when Reviewing Capability Gaps Discussion: Assessing New Capabilities Defining Solution Scope Determining Scope Boundary How to Define Solution Scope Defining Solution Scope Project Scope and Product Scope Scope Modeling Techniques Used to Define Scope Define Scope Boundaries Modeling Scope: Context Diagram Exercise 4a: Create a Context Diagram from the Case Study Communicating Solution Scope to Stakeholders Stakeholders Participating in Scope Activities Exercise 4b: Discuss Managing Expectations Module Summary Assessing Feasibility & Proposing Solution Options Module Learning Objectives Financial Analysis Purpose of Financial Analysis Costs versus Benefits Financial Models Timing for Assessing Financial Benefits Risk Assessing Risks Risk Process Exercise 5a: Identifying Risks Risk Analysis Capturing and Categorizing Risks Risk Strategies Tolerance for Risk Determining Solution Options Solution Option Process Determining and Analyzing Solution Options Brainstorming Conducting an Outcomes Focused Brainstorming Session Stakeholders Involved in Determining Solution Options Exercise 5b: Determining Solution Options Feasibility Analysis Discussion: Ranking Solution Options Discussion: Recommending the Most Viable Option Exercise 5c: Assess the Most Viable Options Solution Approach Definition Exercise 5d: Review the Business Case Templates Module Summary Packaging & Presenting the Business Case Module Learning Objectives Circumventing a Business Case Documenting the Business Case Value of the Business Case Process Business Case Components Business Case Techniques Build a Convincing Business Case Discussion: Identifying Decision Criteria Exercise 6a: Supporting a Go/No Go Decision Packaging the Business Case Planning Business Case Delivery Discussion: Planning Stakeholder Buy-in Information and Communication Needs in the Business Case Process Presenting your Business Case Exercise 6b: Anticipating and Responding to Challenges Module Summary Course Wrap Up Course Summary Questions Additional Resources Thank You Additional course details: Nexus Humans BA03 - Writing Effective Business Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA03 - Writing Effective Business Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This course is for anyone who has uttered the words ‘I can’t draw!’ Over four weeks, we’ll prove that wrong, together. Join artist Julie Galante for this series of live online workshops delivered via Zoom to a small, interactive, welcoming group.

Duration 5 Days 30 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: Describe the software-defined data center (SDDC) Explain the vSphere components and their function in the infrastructure Install and configure VMware ESXi™ hosts Deploy and configure VMware vCenter Server Appliance™ Use VMware vSphere Client™ to manage the vCenter Server inventory and the vCenter Server configuration Manage, monitor, back up, and protect vCenter Server Appliance Create virtual networks with vSphere standard switches Describe the storage technologies supported by vSphere Configure virtual storage using iSCSI and NFS storage Create and manage VMware vSphere VMFS datastores Use the vSphere Client to create virtual machines, templates, clones, and snapshots Create a content library and deploy virtual machines from templates in the library Manage virtual machine resource use and manage resource pools Migrate virtual machines with VMware vSphere vMotion and VMware vSphere Storage vMotion Create and manage a vSphere cluster that is enabled with VMware vSphere High Availability and VMware vSphere Distributed Resource Scheduler™ Create virtual networks with VMware vSphere Distributed Switch™ and enable distributed switch features Discuss solutions for managing the vSphere life cycle Use VMware vSphere Lifecycle Manager™ to apply patches and perform upgrades to ESXi hosts and virtual machines Use host profiles to manage ESXi configuration compliance Describe how vSphere storage APIs help storage systems integrate with vSphere Configure and use virtual machine storage policies Discuss the purpose and capabilities of VMware vSphere with Kubernetes and how it fits into the VMware Tanzu™ portfolio This five-day, intensive course takes you from introductory to advanced VMware vSphere© 7 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you will install, configure and manage vSphere 7. You will explore the features that build a foundation for a truly scalable infrastructure and discuss when and where these features have the greatest effect. This course prepares you to administer a vSphere infrastructure for an organization of any size using vSphere 7, which includes VMware ESXi? 7 and VMware vCenter Server© 7. Course Introduction Introductions and course logistics Course objectives Introduction to vSphere and the Software-Defined Data Center Explain basic virtualization concepts Describe how vSphere fits into the software-defined data center and the cloud infrastructure Explain how vSphere interacts with CPUs, memory, networks, and storage Recognize the user interfaces for accessing the vCenter Server system and ESXi hosts Use VMware Host Client? to access and manage ESXi host Virtual Machines Create and remove a virtual machine Provision a virtual machine with virtual devices Identify the files that make up a virtual machine Explain the importance of VMware Tools vCenter Server Describe the vCenter Server architecture Discuss how ESXi hosts communicate with vCenter Server Deploy and configure vCenter Server Appliance Use the vSphere Client to manage the vCenter Server inventory Add data center, organizational objects, and hosts to vCenter Server Use roles and permissions to enable users to access objects in the vCenter Server inventory Back up vCenter Server Appliance Monitor vCenter Server tasks, events, and appliance health Use vCenter Server High Availability to protect a vCenter Server Appliance Configuring and Managing Virtual Networks Create and manage standard switches Describe the virtual switch connection types Configure virtual switch security, traffic-shaping and load-balancing policies Compare vSphere distributed switches and standard switches Configuring and Managing Virtual Storage Identify storage protocols and storage device types Discuss ESXi hosts using iSCSI, NFS, and Fibre Channel storage Create and manage VMFS and NFS datastores Explain how multipathing works with iSCSI, NFS, and Fibre Channel storage Deploy virtual machines on a VMware vSAN? datastore Virtual Machine Management Use templates and cloning to deploy new virtual machines Modify and manage virtual machines Create a content library and deploy virtual machines from templates in the library Dynamically increase the size of a virtual disk Use customization specification files to customize a new virtual machine Perform vSphere vMotion and vSphere Storage vMotion migrations Create and manage virtual machine snapshots Examine the features and functions of VMware vSphere© Replication? Resource Management and Monitoring Discuss CPU and memory concepts in a virtualized environment Describe what over commitment of a resource means Describe methods for optimizing CPU and memory usage Use various tools to monitor resource use Create and use alarms to report certain conditions or events vSphere Clusters Describe options for making a vSphere environment highly available Explain the vSphere HA architecture Configure and manage a vSphere HA cluster Examine the features and functions of VMware vSphere© Fault Tolerance Configure a vSphere cluster using ESXi Cluster Quickstart Describe the functions of a vSphere DRS cluster Create a vSphere DRS cluster Network Scalability Configure and manage vSphere distributed switches Describe how VMware vSphere© Network I/O Control enhances performance Explain distributed switch features such as port mirroring and NetFlow vSphere Lifecycle Management Describe how VMware vSphere© Lifecycle Manager? works Use vSphere Lifecycle Manager to update ESXi hosts in a cluster Host and Management Scalability Use host profiles to manage ESXi configuration compliance Create and manage resource pools in a cluster Storage Scalability Explain why VMware vSphere© VMFS is a highperformance, scalable file system Explain VMware vSphere© Storage APIs - Array Integration, VMware vSphere© API for Storage Awareness?, and vSphere APIs for I/O Filtering Configure and assign virtual machine storage policies Create VMware vSAN? storage policies Configure VMware vSphere© Storage DRS? and VMware vSphere© Storage I/O Control Discuss vSphere support for NVMe and iSER Introduction to vSphere with Kubernetes Differentiate between containers and virtual machines Identify the parts of a container system Recognize the basic architecture of Kubernetes Describe a basic Kubernetes workflow Describe the purpose of vSphere with Kubernetes and how it fits into the VMware Tanzu portfolio Explain the vSphere with Kubernetes supervisor cluster Describe the Tanzu Kubernetes Grid service Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere: Fast Track [v7.0] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere: Fast Track [v7.0] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.