4390 Courses

The best leaders are able to enable their team and the organisation to fulfil their potential by creating a highly motivational environment. This program will equip you with skills to: Establish and communicate organisational vision and values Lead change and promote innovation Develop effective teams and coach leaders Understand motivation and develop peoples' potential.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

Lean Six Sigma Yellow Belt Certification Program: Virtual In-House Training This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

ITIL® 4 Foundation ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

Duration 4 Days 24 CPD hours This course is intended for This course is geared for attendees with Intermediate IT skills who wish to learn Computer Vision with tensor flow 2 Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, with extensive practical exercises designed to reinforce fundamental skills, concepts and best practices taught throughout the course. Working in a hands-on learning environment, led by our Computer Vision expert instructor, students will learn about and explore how to Build, train, and serve your own deep neural networks with TensorFlow 2 and Keras Apply modern solutions to a wide range of applications such as object detection and video analysis Run your models on mobile devices and web pages and improve their performance. Create your own neural networks from scratch Classify images with modern architectures including Inception and ResNet Detect and segment objects in images with YOLO, Mask R-CNN, and U-Net Tackle problems faced when developing self-driving cars and facial emotion recognition systems Boost your application's performance with transfer learning, GANs, and domain adaptation Use recurrent neural networks (RNNs) for video analysis Optimize and deploy your networks on mobile devices and in the browser Computer vision solutions are becoming increasingly common, making their way into fields such as health, automobile, social media, and robotics. Hands-On Computervision with TensorFlow 2 is a hands-on course that thoroughly explores TensorFlow 2, the brand-new version of Google's open source framework for machine learning. You will understand how to benefit from using convolutional neural networks (CNNs) for visual tasks. This course begins with the fundamentals of computer vision and deep learning, teaching you how to build a neural network from scratch. You will discover the features that have made TensorFlow the most widely used AI library, along with its intuitive Keras interface. You'll then move on to building, training, and deploying CNNs efficiently. Complete with concrete code examples, the course demonstrates how to classify images with modern solutions, such as Inception and ResNet, and extract specific content using You Only Look Once (YOLO), Mask R-CNN, and U-Net. You will also build generative adversarial networks (GANs) and variational autoencoders (VAEs) to create and edit images, and long short-term memory networks (LSTMs) to analyze videos. In the process, you will acquire advanced insights into transfer learning, data augmentation, domain adaptation, and mobile and web deployment, among other key concepts. Computer Vision and Neural Networks Computer Vision and Neural Networks Technical requirements Computer vision in the wild A brief history of computer vision Getting started with neural networks TensorFlow Basics and Training a Model TensorFlow Basics and Training a Model Technical requirements Getting started with TensorFlow 2 and Keras TensorFlow 2 and Keras in detail The TensorFlow ecosystem Modern Neural Networks Modern Neural Networks Technical requirements Discovering convolutional neural networks Refining the training process Influential Classification Tools Influential Classification Tools Technical requirements Understanding advanced CNN architectures Leveraging transfer learning Object Detection Models Object Detection Models Technical requirements Introducing object detection A fast object detection algorithm ? YOLO Faster R-CNN ? a powerful object detection model Enhancing and Segmenting Images Enhancing and Segmenting Images Technical requirements Transforming images with encoders-decoders Understanding semantic segmentation Training on Complex and Scarce Datasets Training on Complex and Scarce Datasets Technical requirements Efficient data serving How to deal with data scarcity Video and Recurrent Neural Networks Video and Recurrent Neural Networks Technical requirements Introducing RNNs Classifying videos Optimizing Models and Deploying on Mobile Devices Optimizing Models and Deploying on Mobile Devices Technical requirements Optimizing computational and disk footprints On-device machine learning Example app ? recognizing facial expressions

Your Self-Study Course To Create A Life Of Purpose, Profit, and Fulfilment. INSIDE THE COURSE Are you held stagnant due to fear and limiting beliefs? Are you tired of feeling unfulfilled and stuck in a never-ending loop of overthinking and anxiety? Do you long for a life of purpose, abundance, and true happiness? Well, look no further! Join me on this extraordinary journey of self-discovery and transformation with this course. Picture a life where your mind no longer holds you hostage, but rather empowers you to achieve greatness. I've been exactly where you are right now – trapped in the shackles of my own thoughts, struggling to find meaning and fulfillment. My story is one of triumph over anxiety and fear. I battled panic attacks and sleepless nights, feeling like I was losing control of my life. Through unlocking the potential of my mind and experiencing a transformative shift in my life, I discovered the powerful secret: the ability to harness the true potential of the mind. Now, I'm enthusiastic about sharing this life-changing knowledge with you. Imagine breaking free from the chains of anxiety and self-doubt. This course is designed to give you lifetime access to the tools and insights you need to become the master of your thoughts. While the mind may produce random and most times, negative thoughts, you have the power to take charge and steer it towards creating the life you truly desire. MORE BENEFITS Build a Success Mindset: Discover how to rewire your thinking patterns to overcome challenges and embrace opportunities fearlessly. Uncover Your Life's Purpose: Get crystal clear on your life's purpose and create a vision that aligns with your deepest desires. Embrace a Positive Mental Attitude: Learn to cultivate a positive mindset that propels you towards taking the right actions and achieving your dreams. Master Wealth Creation: Develop a comprehensive plan to build financial abundance and security. Cultivate Success Habits: Develop powerful habits that will elevate you to your next level of personal and professional growth. Now is the perfect moment to embark on this life-altering journey from fear to fulfillment. Don't let anything hold you back. BONUS You will be granted a 1-hour one-on-one Q&A Session with me so I can answer all your personalized questions. MEET YOUR COACH Hi, I’m Sakirat Okewole. A few years back I recovered from General Anxiety Disorder, Depression, and Suicidal thoughts which had taken a bad toll on my life and affected my confidence thereby making me live stressed and unfulfilled. I learned strategies that broke me free of fear and limiting beliefs, got clarity on my life's true purpose, grew my person and success and now I help many do the same because I want you to win and stay fulfilled. Here is where I find my fulfillment. This desire birthed A BETTER ME. A personal/business growth coaching company where we offer Coaching and Training to grow the mindset and success of our clients as well as to support them on the journey of creating a life of abundance. Our training is centered around mind and self-mastery which is in turn poured into crafts, profession/service, and lifestyle. We are known in the industry for our ability to educate and transform lives. We also offer Personal development mentoring for those who require individual support as well as companies who require employee training. COURSE CURRICULUM MODULE 1: BETTERSTAR MINDSET MODULE 1.0: Introduction To Course (2:49) MODULE 1.1: Mastering Success Mindset (13:42) MODULE 1.2: Assignment 1 (11:30) MODULE 2: YOUR LIFE'S VISION MODULE 2.0: Starting Your New Reality With Your Crafted Vision (2:55) MODULE 2.1: Your Vision For Life (19:05) MODULE 2.2: Your Number One Desire (9:29) MODULE 2.3: Creating A Life Of Exciting Opportunities For Yourself (23:48) MODULE 3: GOAL SETTING FOR DREAM LIVING MODULE 3.0: Actioning Your Dreams (2:58) MODULE 3.1: Goals And Dream Life (16:34) MODULE 3.2: Make Your Actions Work (10:54) MODULE 3.3: Assignment 3 (10:15) MODULE 4: DAILY DOSE OF HAPPINESS MODULE 4.0: Introduction To Happy Living (2:11) MODULE 4.1: Daily Dose Of Happiness (24:16) MODULE 4.2: Assignment 4 (6:27) MODULE 5: WEALTH CREATION MODULE 5.0: Introduction To Wealth Creation (3:19) MODULE 5.1: Wealth Creation (22:08) MODULE 5.2: Assignment 5 (6:24) MODULE 6: HABITS FOR A SUCCESSFUL LIVING MODULE 6.0: Introduction To Success Habits (2:35) MODULE 6.1: Habits For A Successful Living (12:42) MODULE 6.2: Assignment 6 (13:22) BONUSES: COACHING SESSIONS [REPLAYS] - Only for Those on The Grow Call Coaching Programme Becoming More Coaching Session - 15th August 2023 Becoming More Coaching Session - 17th August 2023 Becoming More Coaching Session - 24th August 2023 Becoming More Coaching Session - 31st August 2023 Becoming More Coaching Session - 7th September 2023 Becoming More Coaching Session - 14th September 2023 Becoming More Masterclass - 21st September 2023 Becoming More Coaching Session - 28th September 2023 Becoming More Coaching Session - 5th October 2023 Becoming More Coaching Session - 12th October 2023