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Step confidently into the world of animal care with the Veterinary Receptionist Mini Bundle — your all-in-one gateway to a career at the heart of the veterinary and pet care industries. This bundle is tailor-made to make you instantly hireable and job-ready, with a sharp focus on real roles and responsibilities employers actually look for. Whether you’re aiming for your first role in a clinic or want to break into the booming pet care sector, this career-focused training gives you the edge. With expert-aligned courses like Dog First Aid, Dog Basics, Animal Care, Dog Grooming, and Puppy Training, this bundle sets you up with credentials that stand out. The pet industry isn’t slowing down — and neither should you. Don't wait. Get ahead of the competition and join the workforce that’s in constant demand. Description The Veterinary Receptionist Mini Bundle was designed for one thing: getting you hired. Every course in this bundle — Dog First Aid, Dog Basics, Animal Care, Dog Grooming, and Puppy Training — has been handpicked to align with what clinics, shelters, dog groomers, and pet service providers need in a front-desk or client-facing role. Why does this matter? Because veterinary receptionists aren’t just “desk staff” — they’re the face of a clinic, the calm in a crisis, and often the first person a pet owner talks to when things go wrong. That’s why employers look for candidates who can speak the language of Dog First Aid, understand Dog Basics, show a deep knowledge of Animal Care, have practical awareness of Dog Grooming, and even understand how to handle Puppy Training challenges. The pet care industry is booming — and clinics are growing fast. Employers are actively looking for candidates who can multitask, communicate well, and already understand the terminology. This is your chance to step into that world — without wasting time on fluff or outdated training. Plus, with multiple job titles opening doors (Receptionist, Client Liaison, Pet Service Coordinator, Kennel Desk Assistant, and more), you’ll be spoiled for choice. FAQ Q: Is this bundle right for me if I’ve never worked with animals before? A: Absolutely. The Veterinary Receptionist Mini Bundle is built for beginners and career switchers alike — especially those who want to break into a growing industry without needing years of experience. Q: What industries is this bundle relevant for? A: Veterinary clinics, grooming salons, dog daycares, pet hotels, animal shelters, and even pet insurance companies are all looking for skills like Dog First Aid, Dog Basics, Animal Care, Dog Grooming, and Puppy Training. Q: Can I really get hired with just this bundle? A: Yes. This mini bundle was created to make you hireable — not just educated. You’ll leave with immediately applicable credentials and knowledge employers actively value. Q: Is there a time limit? A: Don’t wait too long. Courses like these fill up fast — and early access means you’re ahead of the hiring curve.

If you wish to work in the sports industry, you must grasp the skills to deal with injuries and medications. The Sports Medicine Fundamentals course will help you build a solid foundation in sports medicine. In addition, it will introduce you to the common injuries and the medications used for them. The Sports Medicine Fundamentals course will introduce you to the fundamentals of sports medicine. In this course, you will learn about common sports injuries. The easy-to-follow modules will educate you on the essential sports medications. You will enrich your knowledge of nutrition and weight management. Here, you will also learn to identify the medical problems faced by the athletes. This comprehensive course will help you comprehend the principles of performance enhancement. You will also understand the importance of imaging in sports medications. Upon completing this Sports Medicine Fundamentals course, you will receive a valuable certificate. This certificate will levitate your resume and boost your employability in the relevant industry. Join now! Learning Objectives Learn the basics of sports medicines Familiarise yourself with the common sports injuries Learn about the fundamental sports medicines Understand the essentials of nutrition and weight management Know about the medical problems faced by athletes Grasp the concept of performance enhancement Understand the importance of imaging in sports medicines Who is this Course for? This Sports Medicine Fundamentals course is ideal for aspiring sports first aiders or sports coaches who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of sports medicine or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Sports Medicine Fundamentals course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Sports Medicine Fundamentals course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Sports Coach Sports First Aider Course Curriculum Module 01: Sports Medicine Sports Medicine 00:18:00 Module 02: Careers in Sports Medicine Careers in Sports Medicine 00:16:00 Module 03: Top Ten Common Sports Injuries Top Ten Common Sports Injuries 00:28:00 Module 04: Common Sports Medicines Common Sports Medicines 00:26:00 Module 05: Nutrition and Weight Management Nutrition and Weight Management 00:30:00 Module 06: Medical Problems Faced by Athletes Medical Problems Faced by Athletes 00:33:00 Module 07: Sports and Exercise Sports and Exercise 00:34:00 Module 08: Imaging in Sports Medicine Imaging in Sports Medicine 00:32:00 Module 09: Performance Enhancement Performance Enhancement 00:18:00 Module 10: The Future of Sports Science The Future of Sports Science 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This course will teach you how to recognise domestic violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This course covers the fundamentals of violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how violence affects women and children. Through this Violence and Domestic Abuse course, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this Domestic Violence and Domestic Abuse course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose Domestic Violence and Abuse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Violence and Domestic Abuse Bundle Course Course 01: Domestic Violence and Domestic Abuse Course 02: Level 5 Mental Health First Aid Certification Course 03: Mental Health Support Worker ***Others Included of Violence and Domestic Abuse Bundle Course Free3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Violence and Domestic Abuse Course: Module 1: An Overview of Domestic Violence & Abuse Define Domestic Violence Identify Who is at Risk of Domestic Violence Identify Different Types of Domestic Violence Identifying the Myths and Reality about Domestic Violence Module 2: Understanding the Dynamics of Domestic Violence Why Do Victims Stay? Understanding the Cycle of Abuse Why Victims Do Not Report Understanding the Components of Power and Control Understanding the Signs of an Abusive Relationship Module 3: How Does Domestic Abuse and Violence Begin What Causes Domestic Abuse and Violence? Indications of Abusive Behaviour Dating Abuse Module 4: The Impact of Domestic Violence on Victims Who Can Be a Victim of Domestic Violence? Understanding the Effects on Health Financial Abuse Post-Separation Understanding the Impact of Physical Abuse Understanding the Violence Against Women & Children Module 5: The Impact of Domestic Violence on Children & Young People The Impact of Domestic Abuse on Children: Key Facts Recognise the Types of Domestic Abuse Affecting Children and Young People Recognise the Indicators of Abuse in Children Understanding How Children are Affected by Domestic Violence Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Understanding the Factors That May Increase the Risk Understanding the Single Assessment Process Understanding How to Assess If the Child is at Risk of Harm? Module 7: Helping Children Recover from Domestic Abuse Interventions in Domestic Abuse Involving Children Helping Children Deal with Their Experience Coping with the Violence Module 8: The Ways of Supporting the Victim and Reporting Incidents Things to Do If a Victim Discloses Understand Why Children Do Not Disclose Taking Action Supporting Friends, Family and Colleagues in Domestic Abuse Situations Why Access to Support for Domestic Abuse can be Difficult Domestic Abuse and Violence Assessment Tools Module 9: Understanding the Process of Record Keeping What to Record? How to Record? What is Confidentiality? Storage of Information Sharing of Information Module 10: Working with Victims of Domestic Abuse Violence Services Volunteer Careers for Domestic Violence Counsellors The Multi-Agency Risk Assessment Conference ------------------- Assessment Method After completing each module of the Violence and Domestic Abuse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Domestic Violence and Domestic Abuse course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Violence and Domestic Abuse course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Violence and Domestic Abuse course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Domestic Violence and Domestic Abuse course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The Phlebotomy Mini Bundle brings together essential knowledge in clinical care, laboratory theory, emergency response, and psychological context. It’s designed for those who enjoy precision, procedure, and the logic behind healthcare protocols—minus the overly clinical tone that usually makes eyes glaze over. Whether you’re fascinated by blood collection techniques or intrigued by what happens once the sample leaves the room, this bundle delivers clarity across disciplines. With added insight into nursing roles, first aid response and human behaviour, it's structured for minds that enjoy both detail and perspective. Learning Outcomes: Understand phlebotomy techniques, procedures, and safety considerations. Study lab technician roles and sample processing requirements. Explore the fundamentals of general nursing responsibilities. Learn immediate response strategies in sports-related emergencies. Examine basic psychological concepts affecting patient interactions. Identify essential healthcare workflows and care-focused approaches. Who is this Course For: Aspiring healthcare professionals with a sharp eye for precision. Students interested in clinical sampling and lab processes. Individuals drawn to nursing and care-based learning. Beginners exploring medical emergency response theory. Learners wanting insight into patient communication psychology. Job seekers considering support roles in healthcare fields. Career starters looking into multidisciplinary health foundations. Anyone curious about clinical and laboratory-based duties. Career Path: Phlebotomist – £23,500/year Lab Technician – £24,500/year Healthcare Assistant – £22,000/year Sports First Aid Responder – £21,000/year Mental Health Support Worker – £25,000/year Nursing Assistant – £23,000/year

This Diploma in British Cleaning: 8 in 1 Premium Courses Bundle covers far more than mops and buckets. It's designed to provide learners with an online understanding of key industry concepts such as cleaning techniques, COSHH, plumbing basics, HACCP, telephone etiquette, and stress management—because keeping things clean also means staying organised and calm. Whether you're working in facilities, hospitality, or simply brushing up your knowledge, this bundle keeps things focused and digestible. You'll also pick up essentials in first aid and site management, making it an ideal resource for anyone working around people, pipes, and protocols. Learning Outcomes: Understand COSHH and health-conscious cleaning practices effectively. Learn proper hygiene techniques aligned with HACCP standards. Explore basic plumbing concepts relevant to cleaning roles. Gain insights into workplace etiquette and communication. Understand basic site management principles for safe cleaning. Review key stress management and first aid considerations. Who is this Course For: Individuals working in the cleaning and sanitation sector. Hospitality staff managing hygiene in active environments. Caretakers or janitors maintaining school or public buildings. Office or facilities staff seeking to upskill their knowledge. Jobseekers entering the commercial cleaning profession. Site managers overseeing cleaning-related tasks. Cleaners looking to understand safety and COSHH rules. Anyone interested in learning structured cleaning techniques. Career Path (UK Average Salaries): Cleaning Supervisor – £22,000/year Domestic Cleaner – £18,000/year Facilities Assistant – £21,000/year Site Manager (Cleaning-Focused) – £30,000/year Hygiene Technician – £24,000/year Plumbing Assistant (Cleaning Focus) – £26,000/year

This Radiography 8-in-1 bundle takes a methodical approach to essential supporting knowledge for the radiography field. With no lab coats required, it focuses on anatomy, data handling, reporting, and communication—delivered in a clear, structured format. From understanding the human body to grasping key regulations like GDPR, this bundle also covers first aid essentials, sports injury response, and how to log and present data clearly. Radiography isn’t just about images—it’s about the context behind them. Learning Outcomes: Understand human anatomy relevant to radiographic processes. Apply basic first aid and sports injury response knowledge. Manage personal data with GDPR awareness and care. Log and present medical or clinical data accurately. Communicate clearly in healthcare and administrative settings. Write structured and compliant reports in a medical context. Who is this Course For: Students interested in healthcare or radiography fields. Support staff handling data or documentation in radiology. Healthcare assistants brushing up anatomy and reporting basics. Sports coaches needing injury response awareness. Admins dealing with patient records and reporting. Professionals updating GDPR knowledge in healthcare roles. Allied health staff improving communication and data skills. Career changers exploring entry-level healthcare theory. Career Path: Radiography Assistant – £20,000–£26,000 per year Medical Administrator – £22,000–£28,000 per year Healthcare Support Worker – £21,000–£25,000 per year Sports Injury Assistant – £20,000–£27,000 per year Medical Records Clerk – £21,000–£26,000 per year GDPR Officer (NHS) – £30,000–£42,000 per year

Sports Management Level 1 Start with an insightful Introduction to Sports Management, navigate the Legal aspects within Sports, and explore the intricacies of Sports Facility Management. Dive into the world of Financial Management tailored to the sports industry, examine the cultural lens through Ethnography in Sports Management, and master the strategies of Strategic Sports Management for a winning career. Learning Outcomes: Define the basics of Sports Management. Explain the role of law in sports. Implement knowledge of Sports Facility Management. Evaluate financial management principles in sports. Develop strategies for strategic Sports Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Sports Management Level 1 Course Syllabus Introduction to Sports Management: Gain a foundational understanding of sports management, covering key concepts, principles, and roles within the sports industry. Law in Sports: Explore the legal aspects of sports management, including contracts, liability, intellectual property, and regulations governing sports organizations. Sports Facility Management: Learn how to efficiently manage sports facilities, covering topics such as scheduling, maintenance, safety, and optimizing facility usage. Financial Management in Sports: Understand the financial aspects of sports management, including budgeting, revenue generation, sponsorship deals, and financial planning for sports organizations. Ethnography in Sports Management: Study the role of ethnography in sports management, focusing on understanding fan behavior, cultural influences, and audience engagement strategies. Strategic Sports Management: Develop strategic planning skills tailored to the sports industry, including marketing strategies, event planning, and long-term organizational growth.

School age children can enroll onto our Beginners, Intermediate or Advance Level swimming lessons. At the majority of these lessons, the teacher is in the water for best teaching practice and support. At Beginners Level, an assistant may help in the water. At more Advance Level, the teacher may instruct and supervise the group lesson from poolside. Nervous swimmers are introduced to move around the pool with buoyancy aids in a group. Your teacher will help your child to develop confidence and submerge the face in the water from the first lesson.