Name: Lead Generation and Attraction Marketing Training Course
Price: 20 GBP
Availability: InStock

<p><strong>Unlock Your Potential and Land Your Dream Job with Our </strong><strong>Customer Service Representative </strong><strong>Online Training Course!</strong></p> <p>If you've ever considered working as a Customer Service Representative but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Customer Service Representative course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today in this Customer Service Representative course to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.</p> <p><strong>Courses included in this Customer Service Representative Bundle: </strong> </p> <ul> <li><strong>Course 01</strong>: Customer Service Assistant</li><li><strong>Course 02</strong>: CRM - Customer Relationship Management</li><li><strong>Course 03</strong>: Phone-Based Customer Service</li><li><strong>Course 04</strong>: Minute Taking Course</li><li><strong>Course 05</strong>: Office Skills and Administration</li><li><strong>Course 06</strong>: Career Development</li><li><strong>Course 07</strong>: CV Writing</li><li><strong>Course 08</strong>: Workplace Productivity</li><li><strong>Course 09</strong>: Line Management</li><li><strong>Course 10</strong>: Life Coaching and Career Counselling</li></ul> <p><strong>Key Benefits</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Customer Service Representative course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p>The Customer Service Representative course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Customer Service Representative. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Customer Service Representative course, you will get a widely respected accreditation and a deeper knowledge of the topic.</p> <p><strong>Course Assessment</strong></p> <p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p> <p><strong>Certificate</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The Customer Service Representative training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Customer Service Representative training.</p> 
                        </div>

Training Express

Customer Service Representative Course

General Admission

<p><strong>Diploma in Commercial Management Level 5</strong></p><p>You can take advantage of this unique and in-depth course on commercial management, which aims to provide you with the most significant information and abilities possible quickly. You will learn all the necessary topics in this course, including negotiation, budget management, cash flow management, and business partnerships. So feel free to sign up for this course to improve your prospects of becoming a more capable and successful commercial manager.</p><p>This premium QLS-endorsed Commercial Management course has intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities, and a globally recognised certification. Thus, completing our Commercial Management course will give you limitless opportunities anywhere and everywhere since the value of QLS-endorsed classes is relatively high!!</p><p>Furthermore, the quality of our first-rate course is unwavering for both of us. You will be given the best resources from this outstanding commercial management course, opening up a wide range of prospects you may take advantage of. This is an excellent deal for the price of the course! You must take advantage of this investing opportunity!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguishing yourself as unquestionably the most skilled one in your workplace!</p><p><strong>Learning Outcomes for the Course Curriculum of Commercial Management:</strong></p><ul><li>Evaluate and implement successful partnership and commercial relationship management techniques.</li><li>Prove that you are competent in financial planning and budget management in a business setting.</li><li>Use cash flow management strategies to ensure an organisation's finances run smoothly.</li><li>Learn effective negotiating techniques and approaches for dealing with business people and reaching deals.</li><li>Understand and manage commercial risks, including risk assessment and mitigation strategies.</li></ul><p><strong>Why learn with us? </strong></p><p>As one of the leading e-learning service providers globally, we strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our service for commercial </strong><strong>management includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS-endorsed certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Commercial Management</strong></p><p><strong>Module 01:</strong> Introduction to Commercial Management<br /><strong>Module 02:</strong> Commercial Relationship Part-1<br /><strong>Module 03: </strong>Commercial Relationship Part-2<br /><strong>Module 04:</strong> Partnership and Agreements<br /><strong>Module 05:</strong> Budget Management<br /><strong>Module 06:</strong> Cash Flow Management, Part- 1<br /><strong>Module 07:</strong> Cash Flow Management Part- 2<br /><strong>Module 08:</strong> Negotiation<br /><strong>Module 09:</strong> Commercial Risk Management<br /><strong>Module 10:</strong> Commercial Project Management<br /><strong>Module 11:</strong> Customer Relationship Management (CRM) Part-1<br /><strong>Module 12:</strong> Customer Relationship Management (CRM) Part-2<br /><strong>Module 13:</strong> Managing Customer Lifecycle<br /><strong>Module 14:</strong> Roles of Shareholders in Commercial Management<br /><strong>Module 15:</strong> Loans and Debts Management<br /><strong>Module 16:</strong> Commercial Legislations</p><p><strong>Assessment and Certification</strong></p><p>Students must turn in a thorough summary assignment for each unit, which will be evaluated by our knowledgeable tutor to determine whether or not all learning objectives have been satisfied per QLS standards. The certificate in commercial management will be given to the learner following quality verification.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><p><strong>Endorsement:</strong></p><p>QLS approves this certified course as a well-qualified, non-regulated training program. A trainer will be available to help you with any questions, including guidance on your pathways to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone can enrol in our course. This Commercial Management program is perfect for individuals who hope to acquire in-depth information and practical skills to enter the relevant field with a promising perspective.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>For this commercial management course, there are no formal criteria. Therefore, there are no restrictions for students to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Commercial management gives you the ability to explore careers like:</strong></p><ul><li>Commercial Manager: £45,000 - £90,000</li><li>Business Development Manager: £40,000 - £80,000</li><li>Procurement Manager: £42,000 - £85,000</li><li>Sales Manager: £40,000 - £100,000</li><li>Contract Manager: £40,000 - £80,000</li><li>Strategic Planning Analyst: £35,000 - £70,000</li><li>Pricing Analyst: £30,000 - £60,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Diploma in Commercial Management at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Kingston Open College

Commercial Manager

Master of Business Law (MBL)

Commercial & Contract Management Certification Program (CCM)

Certified Manager of Quality

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma Commercial Management - Level 5 (QLS Endorsed)

London

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Develop true Digital Marketing Strategy expertise with DMI Specialist. Learn digital communications, analytics, marketing automation and budget &amp; strategy formulation from Industry Skills Experts.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="3684913" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="10758cab" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="6fdf6725" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-id="66924022" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="6a132845" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="a35f357" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-id="7b5d558f" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="2c95b70f" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="3b043717" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-id="7d3a5a8" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="5ec09d69" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="225bdb82" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-id="3913735c" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="7d3aff49" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="7a60ed0d" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-id="7e82724e" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="1a536b3e" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="35a3dbd6" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-id="291559c3" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="73df0309" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="34fcae0f" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-id="603323b" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="2361d996" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="152708fc" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(3, 19, 45); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">Course Overview</h2></div><div data-id="359e40f" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This dynamic online Diploma in Digital Strategy &amp; Planning course covering topics in digital communications, analytics, marketing automation and budget &amp; strategy formulation giving you the skills, know-how, strategy and techniques to be that change. Here is power. The power to influence. To speak to billions of people.</p></div><div data-id="7bce654e" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Specialization is for when you don&rsquo;t just want to play the digital marketing game anymore, you want to drive it. To change it. the DMI SPECIALIST online Digital Strategy and Planning certification is perfect for you to become an online digital marketer.</p></div><div data-id="47589043" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Become a member and connect to the industry and white-hot opportunities. Here is power. The power to influence. To speak to billions of people.</p></div><div data-id="3b5c0f4a" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(3, 19, 45); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">What&rsquo;s New?</p></div><div data-id="431b5c24" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop true Digital Marketing Strategy expertise with DMI Specialist. Learn digital communications, analytics, marketing automation and budget &amp; strategy formulation from Industry Skills Experts.</p></div><div data-id="0d91585" data-element_type="widget" data-widget_type="menu-anchor.default" fr-original-style="" style="box-sizing: border-box;"></div><div data-id="5432ecf0" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn every aspect of Digital Marketing Strategy across 9 modules of interactive learning to give you a highly relevant and deep knowledge of digital strategy, all wrapped up with the world&rsquo;s most recognized digital marketing certification on completion.</p></div><div data-id="5c39f53f" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(3, 19, 45); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">Program learning outcomes and content: WHAT WILL I LEARN?</p></div><div data-id="6601df0" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We give you the thinking and tools to become a leading player on the digital stage. Create powerful and dynamic digital strategy. See it manifest into real world, business-changing action. The modules are building blocks &ndash; of knowledge, of your vision, of the leading Certified Digital Marketing Specialist &ndash; Digital Strategy &amp; Planning that is you. Here is what you need to know.</p></div><div data-id="5c5455e" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(3, 19, 45); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">Course Content:</p></div></div></section><div data-id="49a999a5" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Introduction:</u></b><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">We bring science to thought. We have created the 3i Framework which is designed to help you select the best digital strategy for your organisation and make it happen. The 3i is smart and rigorous. It&rsquo;s transformative. And you shall be impressed.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This module introduces this nifty piece of brainwork. Later modules expand on it.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; The fundamental concepts underpinning the DMI 3i Methodology.<br fr-original-style="" style="box-sizing: border-box;">&bull; The how-to&rsquo;s of business strategy development.<br fr-original-style="" style="box-sizing: border-box;">&bull; Key components in an effective digital strategy.<br fr-original-style="" style="box-sizing: border-box;">&bull; Strategic management, a long-sighted look at lasting, growing success<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Traditional Communications:</u></b><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">In this model, we explore how the marketing classics still anchor any campaign &ndash; yet the contemporary digital campaign is a far more fantastical vessel. We look deep into how our tech is changing the consumer experience, and how we must respond.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Digital Communications:<br fr-original-style="" style="box-sizing: border-box;"></u></b><br fr-original-style="" style="box-sizing: border-box;">We are living through extraordinary times. The opportunities are as big, sprawling and diverse as the World Wide Web. The challenge too is bigger. Markets are sophisticated and fragmented. Now, more than ever, thy most know thy consumer (and thy digital channels).<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Here we look at: the fundamentals of digital communications planning, improving ROI, understanding your audience. Where can they be found? How to engage them? Budgeting for your digital strategy and effective resources reviewing, measuring, and analysing your digital strategy.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Digital Channels:<br fr-original-style="" style="box-sizing: border-box;"></u></b><br fr-original-style="" style="box-sizing: border-box;">Facebook, Linkedin, Instagram, Twitter, Snapchat and so on. They multiply and they proliferate. Yet in this great distraction and fragmentation, there is also great opportunity. This module covers: inbound and outbound strategies, cross media planning, the digital channel mix, and mobile marketing social media marketing.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Content marketing that is relevant, timely and riveting the what, how and why of search engine marketing email marketing, affiliate marketing, and marketing automation display and video advertising best practice. Because we have eyes to see.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Marketing Automation:</u></b><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Automation doesn&rsquo;t beat inspiration but it sure makes a marketeer&rsquo;s life easier and more exciting. Here is superpower, working quieting and perfectly under your orders, night and day. See how smart businesses are sharpening their edge with CRM software for better sales enablement, lead nurturing and way more.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Budget &amp; Resourcing:</u></b><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Money makes marketing go round. But value is where it&rsquo;s at. This model goes deep on how to hit max ROI for any given budget. Then some consideration for that other precious resource, human talent.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Explore:</i><br fr-original-style="" style="box-sizing: border-box;">&bull; Key factors to consider when planning a marketing budget.<br fr-original-style="" style="box-sizing: border-box;">&bull; Setting that marketing budget.<br fr-original-style="" style="box-sizing: border-box;">&bull; How to monitor and optimize a budget during campaign, execution.<br fr-original-style="" style="box-sizing: border-box;">&bull; The human element.<br fr-original-style="" style="box-sizing: border-box;">&bull; Recruit, train and keep top people.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">B</b></u><b fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">ig Data &amp; Analytics:</u></b><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">The Big Data &amp; Analytics module will provide you with a broad understanding of Big Data, Advanced Analytics and Artificial Intelligence. You will learn the fundamental frameworks and understand how cutting-edge analytics tools are being used to help businesses succeed wildly. Digital Leadership:<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">We are living in extraordinary times, which call for extraordinary leaders. That means you. You shall lead the transition from the remnants of traditional marketing and into the brave, new digital marketing world which you are helping to invent. And you shall lead with razor-sharp thought and strategy. You shall take your brand and your organisation to places yet undreamed of.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Strategy Formulation &amp; Plan</u></b>:<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">By now, you&rsquo;ll have come a long way. You are (almost) ready to go forth, carve out new and unexplored neural pathways and digital markets. You are standing on the very edge of the leading-edge, and you are just about ready to spread those new digital super-wings and soar. But first, the ultimate strategy module; the ultimate in strategy.</p></div></div></div></section></div></div></section></div></div></section></div></div></section></div></div></section></div></div></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-id="2ffa46ae" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><h2 style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">DURATION</h2></div><div data-id="2de4e522" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">8-10 Weeks</p></div><div data-id="62b12db" data-element_type="widget" data-widget_type="divider.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"></div><div data-id="34b922b" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><h2 style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">WHATS INCLUDED</h2></div><div data-id="65107e10" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Material<br fr-original-style="" style="box-sizing: border-box;">Case Study<br fr-original-style="" style="box-sizing: border-box;">Experienced Lecturer<br fr-original-style="" style="box-sizing: border-box;">Refreshments<br fr-original-style="" style="box-sizing: border-box;">Certificate</p></div></div></div></section>

London School of Science and Technology

DMI Specialist Strategy

<p>Feeling Stuck in Your Career? The Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques Bundle is Your Skill-Building Solution. This exceptional collection of <strong>35 premium courses</strong> is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Advanced Sales &amp; Marketing: Branding Your Business bundle provides an engaging learning experience, helping you learn skills across various disciplines.</p><p>With Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Advanced Sales &amp; Marketing: Branding Your Business bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set.</p><p>By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques bundle on your job life and career growth!</p><p><strong>This Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques Bundle Comprises the Following CPD Accredited Courses:</strong></p><ul><li><strong>Course 01</strong>: The Ultimate Sales Training Blueprint: How To Master Sales</li><li><strong>Course 02</strong>: Advanced Diploma in Digital Marketing</li><li><strong>Course 03</strong>: Sales Techniques</li><li><strong>Course 04</strong>: Marketing Secrets for High Sales</li><li><strong>Course 05</strong>: NLP For Sales, Persuasion &amp; Influence</li><li><strong>Course 06</strong>: Sales &amp; Negotiation Skills</li><li><strong>Course 07</strong>: Creating Highly Profitable Sales Funnels</li><li><strong>Course 08</strong>: Branding Your Business</li><li><strong>Course 09</strong>: Strategic Planning and Analysis for Marketing</li><li><strong>Course 10</strong>: Email Marketing Masterclass</li><li><strong>Course 11</strong>: Video Marketing Strategy</li><li><strong>Course 12</strong>: LinkedIn Marketing for Business</li><li><strong>Course 13</strong>: Youtube Marketing Strategy</li><li><strong>Course 14</strong>: Facebook Marketing Strategy for Business</li><li><strong>Course 15</strong>: Content Writing &amp; Copy Writing For SEO and Sales</li><li><strong>Course 16</strong>: Cold Call to Boost Sales</li><li><strong>Course 17</strong>: Secrets of Successful Sales</li><li><strong>Course 18</strong>: Sales: Psychology of Customers</li><li><strong>Course 19</strong>: Marketing Communication</li><li><strong>Course 20</strong>: Personal Branding Course</li><li><strong>Course 21</strong>: Diploma in Customer Relationship Management (CRM)</li><li><strong>Course 22</strong>: Lead Generation with Attraction Marketing for Business</li><li><strong>Course 23</strong>: Business Development &amp; Sales</li><li><strong>Course 24</strong>: Visual Merchandising Diploma</li><li><strong>Course 25</strong>: Social Media Marketing for Business</li><li><strong>Course 26</strong>: Career Development Plan Fundamentals</li><li><strong>Course 27</strong>: CV Writing and Job Searching</li><li><strong>Course 28</strong>: Learn to Level Up Your Leadership</li><li><strong>Course 29</strong>: Networking Skills for Personal Success</li><li><strong>Course 30</strong>: Ace Your Presentations: Public Speaking Masterclass</li><li><strong>Course 31</strong>: Learn to Make a Fresh Start in Your Life</li><li><strong>Course 32</strong>: Motivation - Motivating Yourself &amp; Others</li><li><strong>Course 33</strong>: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes!</li><li><strong>Course 34</strong>: Decision Making and Critical Thinking</li><li><strong>Course 35</strong>: Time Management Training - Online Course</li></ul><p><strong>What will make you stand out?</strong></p><p>Upon completion of this online Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques Bundle, you will gain the following:</p><ul><li>CPD QS Accredited Proficiency with this Advanced Sales &amp; Marketing: Branding Your Business Bundle</li><li>After successfully completing the Advanced Sales &amp; Marketing: Branding Your Business bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of learning materials of this Advanced Sales &amp; Marketing: Branding Your Business Bundle</li><li>The online test with immediate results</li><li>You can study and complete the Advanced Sales &amp; Marketing: Branding Your Business bundle at your own pace.</li><li>Study for the Advanced Sales &amp; Marketing: Branding Your Business bundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p>The Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development.</p><p>Advance the future of learning with the Advanced Sales &amp; Marketing: Branding Your Business bundle, a comprehensive, complete collection of 35 courses. Each course in the Advanced Sales &amp; Marketing: Branding Your Business bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience.</p><p>Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Advanced Sales &amp; Marketing: Branding Your Business bundle offers the flexibility and convenience to learn at your own pace. Make the Advanced Sales &amp; Marketing: Branding Your Business package your trusted partner in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        350 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques is perfect for:</p><ul><li>Expand your knowledge and skillset for a fulfilling career with the Advanced Sales &amp; Marketing: Branding Your Business bundle.</li><li>Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Advanced Sales &amp; Marketing: Branding Your Business bundle.</li><li>Discover your passion or explore new career options with the diverse learning opportunities in the Advanced Sales &amp; Marketing: Branding Your Business bundle.</li><li>Learn on your schedule, in the comfort of your home - the Advanced Sales &amp; Marketing: Branding Your Business bundle offers ultimate flexibility for busy individuals.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Advanced Sales &amp; Marketing: Branding Your Business bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Compliance Central

Advanced Sales & Marketing: Branding Your Business & Sales Techniques

<p>Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Estate Management and Invest mega bundle.</p><p>This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Estate Management and Invest bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area.</p><p>You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Estate Management and Invest bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector.</p><p><strong>This </strong><strong>Estate Management and Invest </strong><strong>Bundle consists of the following premium courses:</strong></p><ul><li>Course 01: Estate Agent Diploma</li><li>Course 02: Property Management</li><li>Course 03: Residential Property Sales</li><li>Course 04: Land Surveying</li><li>Course 05: UK Land Management Complete Training</li><li>Course 06: Property Law</li><li>Course 07: Conveyancing Online Course</li><li>Course 08: Landscape Architecture Level 2</li><li>Course 09: Financial Controller</li><li>Course 10: Property Development Diploma</li><li>Course 11: Insurance Agent</li><li>Course 12: Town Planning Course</li><li>Course 13: Environmental Law &amp; Impact Assessment</li><li>Course 14: Financial Analysis</li><li>Course 15: Investment Basics</li><li>Course 16: UK Tax Accounting</li><li>Course 17: Accounting and Finance Certification Course</li><li>Course 18: Fundamentals of Stakeholder Management</li><li>Course 19: Media &amp; Public Relations</li><li>Course 20: Customer Relationship Management (CRM)</li><li>Course 21: Legal Advisor UK</li><li>Course 22: Public Housing Management</li><li>Course 23: Corporate Social Responsibility (CSR) Training</li><li>Course 24: Mortgage Adviser</li><li>Course 25: Risk Assessment &amp; Analysis</li><li>Course 26: Commercial law</li><li>Course 27: Sales Executive</li><li>Course 28: Corporate &amp; Strategic Communication Skills</li><li>Course 29: Compliance Manager</li><li>Course 30: Business Proposal Writing</li></ul><p><strong>Moreover, this bundles include 10 career-focused courses:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li><li>Course 04: Video Job Interview for Job Seekers</li><li>Course 05: Create a Professional LinkedIn Profile</li><li>Course 06: Business English Perfection Course</li><li>Course 07: Networking Skills for Personal Success</li><li>Course 08: Boost Your Confidence and Self-Esteem</li><li>Course 09: Public Speaking Training</li><li>Course 10: Learn to Fight Procrastination</li></ul><p>Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today.</p><p><strong>Learning Outcomes</strong></p><p>This unique Estate Management and Invest mega bundle will help you to-</p><ul><li>Quench your thirst for knowledge</li><li>Be up-to-date about the latest advancements</li><li>Achieve your dream career goal in this sector</li><li>Know the applicable rules and regulations needed for a professional in this area</li><li>Acquire some valuable knowledge related to Estate Management and Invest to uplift your morale</li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free for all </strong><strong>40</strong><strong> courses</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        400 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Estate Management and Invest bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The courses in this bundle has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Estate Management and Invest bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Estate Agent Diploma</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Ultimate Estate Management and Invest Basics

<p><strong>Every company should verify their customer's identity to prevent risks such as money laundering and terrorism. This AML, KYC and Customer Due Diligence- CDD course will educate you on the KYC and CDD procedures to comply with AML laws and prevent the multitude of AML risks customers may bring to financial institutions.</strong></p><p><strong>This AML, KYC and Customer Due Diligence bundle includes the following courses:</strong></p><ul><li><strong>Course 01: </strong>Anti-Money Laundering (AML) - Level 3</li><li><strong>Course 02: </strong>KYC - Know Your Customers</li><li><strong>Course 03: </strong>CRM - Customer Relationship Management</li><li><strong>Course 04: </strong>VAT - Value-Added Tax</li><li><strong>Course 05: </strong>HR (Human Resources)</li><li><strong>Course 06: </strong>Certificate in Compliance</li><li><strong>Course 07: </strong>GDPR Training Course</li><li><strong>Course 08: </strong>Debt Management</li><li><strong>Course 09: </strong>Stakeholder Management</li><li><strong>Course 10: </strong>Quality Assurance (QA) Management</li><li><strong>Course 11: </strong>Corporate Paralegal</li><li><strong>Course 12: </strong>Financial Investigator</li><li><strong>Course 13: </strong>Financial Reporting</li><li><strong>Course 14: </strong>Tax</li><li><strong>Course 15: </strong>PR: Public Relations</li><li><strong>Course 16: </strong>Financial Controller Training</li><li><strong>Course 17: </strong>Insurance</li><li><strong>Course 18: </strong>Personal Development Skills</li><li><strong>Course 19: </strong>Office Skills</li><li><strong>Course 20: </strong>Time Management Skills</li></ul><p><strong>Key Features of this AML, KYC and Customer Due Diligence Course</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive AML &amp; KYC course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>The AML, KYC and Customer Due Diligence course will teach you various techniques and strategies to prevent money laundering. It will give you clear ideas of the primary responsibilities of an AML officer. In addition, the AML and KYC course will explain how to prevent financial crime with a risk-based approach. You'll gain deep insights into the KYC and AML functions and understand why they are necessary to safeguard customers and businesses.</p><p><strong>Learning Outcomes</strong></p><p>This AML, KYC and Customer Due Diligence course will explain how money is laundered and how to identify risk according to AML principles. It will teach you the best methods of formulating KYC/CDD policies for businesses to prevent money laundering.</p><ul><li>Understand what money laundering is and how to prevent it</li><li>Learn about money laundering under the Proceeds of Crime Act 2002</li><li>Identify the elements of customer due diligence (CDD)</li><li>Discover the AML and KYC procedures to mitigate the risks of financial crimes</li><li>Gain insights into the future of AML and KYC</li></ul><p><strong><strong>Certification</strong></strong></p><p>Once you've successfully completed the AML, KYC and Customer Due Diligence Course, you will immediately be sent a digital certificate.</p><p><strong><strong>CPD Accreditation</strong></strong></p><p>All of our courses, including this AML, KYC and Customer Due Diligence Course are fully accredited.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This comprehensive AML, KYC and Customer Due Diligence Course bundle is for those interested in learning how to prevent financial risks and ensuring regulatory compliance for businesses using KYC and CDD procedures.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this AML, KYC and Customer Due Diligence Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle AML, KYC and Customer Due Diligence Course will lead you to many different career opportunities, here are few prospects:</p><ul><li>AML Compliance Officer</li><li>Fraud Prevention Specialist</li><li>Due Diligence Specialist</li><li>HR Manager</li><li>Data Protection Officer</li><li>Quality Control Inspector</li><li>Tax Accountant</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

AML, KYC and CDD - 20 Courses Bundle

<p>Sales Management &amp; Marketing bundle course teaches you everything on the Sales Management &amp; Marketing topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. </p><p>This Sales Management &amp; Marketing bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Sales Management &amp; Marketing related sector and your key roles within it.</p><p>The training materials of this Sales Management &amp; Marketing course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features of </strong><strong>Sales Management &amp; Marketing </strong><strong>Bundle</strong></p><ul><li>CPD Accredited Sales Management &amp; Marketing Course</li><li>Instant PDF certificate</li><li>Fully online, interactive Sales Management &amp; Marketingcourse</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>Sales Management &amp; Marketing</strong><strong> Bundle course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of Sales Management &amp; Marketing skills to succeed in today's competitive world. In this in-depth Sales Management &amp; Marketingtraining course, you will develop the most in-demand Sales Management &amp; Marketing skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p><strong>Sales Management &amp; Marketing </strong><strong>Curriculum</strong></p><ul><li><strong>Course 01:</strong> Sales Management</li><li><strong>Course 02:</strong> Retail Sales Assistant and Personal Shopper</li><li><strong>Course 03:</strong> Residential Property Sales</li><li><strong>Course 04:</strong> Telesales Executive Training</li><li><strong>Course 05:</strong> Sales: Psychology of Customers</li><li><strong>Course 06:</strong> CRM - Customer Relationship Management</li><li><strong>Course 07:</strong> AML, KYC &amp; CDD</li><li><strong>Course 08:</strong> Customer Service Level 2</li><li><strong>Course 09:</strong> Marketing Management</li><li><strong>Course 10:</strong> ECommerce</li><li><strong>Course 11:</strong> Content Management</li><li><strong>Course 12:</strong> Digital Marketing</li><li><strong>Course 13:</strong> The Secrets of Body Language</li><li><strong>Course 14:</strong> Public Relations</li><li><strong>Course 15:</strong> SEO - Search Engine Optimisation for Business</li><li><strong>Course 16:</strong> Product Management: Brand Management</li><li><strong>Course 17:</strong> Budget &amp; Forecast</li><li><strong>Course 18:</strong> Purchase Ledger</li><li><strong>Course 19:</strong> Commercial Law 2021</li><li><strong>Course 20:</strong> Investment</li></ul><p><strong>Accreditation</strong></p><p>This Sales Management &amp; Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Sales Management &amp; Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management &amp; Marketing basics.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Sales Management &amp; Marketing Course will help you to explore avariety of career paths in the related industry. </p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Sales Management & Marketing Course

<p>Sales and Marketing bundle course teaches you everything on the Sales and Marketing topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. </p><p>This Sales and Marketing bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Sales and Marketing related sector and your key roles within it.</p><p>The training materials of this Sales and Marketing course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features of </strong><strong>Sales and Marketing </strong><strong>Bundle</strong></p><ul><li>CPD Accredited Sales and Marketing Course</li><li>Instant PDF certificate</li><li>Fully online, interactive Sales and Marketingcourse</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>Sales and Marketing</strong><strong> Bundle course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of Sales and Marketing skills to succeed in today's competitive world. In this in-depth Sales and Marketingtraining course, you will develop the most in-demand Sales and Marketing skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p><strong>Sales and Marketing </strong><strong>Curriculum</strong></p><ul><li><strong>Course 01:</strong> Sales Management</li><li><strong>Course 02:</strong> Retail Sales Assistant and Personal Shopper</li><li><strong>Course 03:</strong> Residential Property Sales</li><li><strong>Course 04:</strong> Telesales Executive Training</li><li><strong>Course 05:</strong> Sales: Psychology of Customers</li><li><strong>Course 06:</strong> CRM - Customer Relationship Management</li><li><strong>Course 07:</strong> AML, KYC &amp; CDD</li><li><strong>Course 08:</strong> Customer Service Level 2</li><li><strong>Course 09:</strong> Marketing Management</li><li><strong>Course 10:</strong> ECommerce</li><li><strong>Course 11:</strong> Content Management</li><li><strong>Course 12:</strong> Digital Marketing</li><li><strong>Course 13:</strong> The Secrets of Body Language</li><li><strong>Course 14:</strong> Public Relations</li><li><strong>Course 15:</strong> SEO - Search Engine Optimisation for Business</li><li><strong>Course 16:</strong> Product Management: Brand Management</li><li><strong>Course 17:</strong> Budget &amp; Forecast</li><li><strong>Course 18:</strong> Purchase Ledger</li><li><strong>Course 19:</strong> Commercial Law 2021</li><li><strong>Course 20:</strong> Investment</li></ul><p><strong>Accreditation</strong></p><p>This Sales and Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Sales and Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                    <div>
                                        200 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
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                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales and Marketing basics.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Sales and Marketing Course will help you to explore avariety of career paths in the related industry. </p>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Sales and Marketing - CPDQS Accredited Bundle Course

<p><strong>Property Development Training - Online Courses (20 Courses Bundle) </strong></p><p>The UK property market serves as a cornerstone of the nation's economy, wielding significant influence over its financial landscape. Astonishingly, recent statistics indicate that the residential property market alone boasted a valuation surpassing £7.5 trillion by 2025. For those aspiring to venture into this dynamic and ever-expanding sector, our comprehensive <strong>Property Development Training bundle</strong> presents an unparalleled opportunity.</p><p>Whether your passion lies in the fast-paced world of property transactions or the strategic realm of development and investment, this curated collection of courses provides the essential knowledge and skills for success.</p><p><strong>This Property Development Training bundle includes the following courses:</strong></p><ul><li><strong>Course 01: </strong>Property Development Diploma</li><li><strong>Course 02: </strong>Property Management Certificate</li><li><strong>Course 03: </strong>Real Estate Agent</li><li><strong> Course 04:</strong> Property Law</li><li><strong> Course 05: </strong>Property Marketing Consultant</li><li><strong> Course 06: </strong>Residential Property Sales</li><li><strong> Course 07: </strong>Conveyancing</li><li><strong> Course 08:</strong> Land Management</li><li><strong> Course 09:</strong> Land Surveying and Cost Estimation</li><li><strong> Course 10:</strong> Tax Accounting</li><li><strong> Course 11:</strong> CRM - Customer Relationship Management</li><li><strong> Course 12:</strong> Stakeholder Management</li><li><strong> Course 13:</strong> Life Coaching</li><li><strong> Course 14:</strong> Sales Negotiation Skills</li><li><strong> Course 15:</strong> CDM - Construction Design and Management</li><li><strong> Course 16:</strong> Debt Management</li><li><strong> Course 17:</strong> Commercial Law 2021</li><li><strong> Course 18:</strong> Real Estate Investment</li><li><strong> Course 19:</strong> Insurance</li><li><strong> Course 20:</strong> AML, KYC &amp; CDD</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>course to excel!</strong></p><p><strong>How You will be Benefited </strong><strong>from this Property Development </strong><strong>Bundle</strong></p><p>Our Property Development Bundle ensures a thorough immersion into the multifaceted realm of property. You will delve into the foundational principles of estate management, exploring various aspects such as social housing, tenant relationships, and the intricate legal landscape of property transactions.</p><p>Furthermore, the Property Development bundle guides learners through the intricate realm of property development, shedding light on the intricacies of project initiation and the identification of lucrative investment opportunities. Additionally, you will develop practical expertise in property marketing and residential sales, enabling them to effectively showcase properties and establish meaningful connections with potential clients.</p><p><strong>Accreditation</strong></p><p>All of our courses included in this Property Development bundle are fully CPD QS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        82 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a knack for learning new skills can take this bundle, including: </p><ul><li>Estate agents</li><li>Property investors</li><li>Landlords</li><li>Mortgage advisors</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle course to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Estate manager</li><li>Property developer</li><li>Real estate investor</li><li>Property lawyer</li><li>Letting agent</li><li>Mortgage broker</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Property Development Course

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			<h4>Overview</h4>		</div>
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							<p><span>Do you want to learn how to generate more leads and sales for your business and how to attract and retain your ideal customers using proven marketing techniques? If so, Lead Generation and Attraction Marketing Training course is for you.</span></p><p><span>In the Lead Generation and Attraction Marketing Training course, you will learn how to combine lead generation and attraction marketing, two powerful marketing concepts that can help you achieve your business goals. Lead generation is attracting and converting prospects into customers. At the same time, attraction marketing is a strategy that focuses on providing value and solving problems for your target audience rather than pushing your products or services.</span></p><p><span>According to statistics, lead generation and attraction marketing can help you:</span></p><ul><li><span>Increase your revenue by up to 300%</span></li><li><span>Reduce your cost per lead by up to 62%</span></li><li><span>Increase your customer retention by up to 50%</span></li><li><span>Increase your customer satisfaction by up to 80%</span></li><li><span>Increase your brand awareness by up to 70%</span></li></ul><p><span>The Lead Generation and Attraction Marketing Training course will help you master the skills and knowledge needed to create a successful lead generation and attraction marketing system for your business.</span><span> By enrolling, you will learn how to generate more leads and sales for your business and attract and retain your ideal customers using lead generation and attraction marketing techniques.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Our Lead Generation and Attraction Marketing Training course comprehensively explores the strategies and techniques essential for business growth. From understanding the fundamentals of attraction marketing to implementing effective lead-generation strategies, each module provides valuable insights to help you attract and retain customers. Whether you're a seasoned marketer or new to the field, the Lead Generation and Attraction Marketing Training course will empower you to take your lead generation efforts to the next level.</span></p><p><span>Beginning with fundamental concepts, you'll understand the significance of targeting the right audience and crafting compelling buyer personas. You'll learn to design effective lead-generation campaigns through practical strategies spanning various channels like email marketing, content creation, and webinars. Additionally, you'll discover how to leverage CRM tools for lead management and utilise PPC advertising to amplify your reach and conversions. Embracing attraction marketing principles, you'll craft a captivating brand identity and harness the power of storytelling to connect with your audience authentically. Finally, you'll uncover the secrets of personal empowerment, utilising the laws of attraction to manifest success in your professional and personal life.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Understand attraction marketing principles and their role in lead generation.</span></li><li><span>Develop effective strategies for generating leads and building relationships with customers.</span></li><li><span>Learn how to leverage social media platforms to attract and engage potential leads.</span></li><li><span>Master the use of pay-per-click advertising as a lead generation tool.</span></li><li><span>Explore the importance of customer relationship management in nurturing leads.</span></li><li><span>Apply the laws of attraction daily to enhance your marketing efforts.</span></li></ul><p><b>Ready to grow your business? Start your Lead Generation and Attraction Marketing journey today!</b></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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										<span>Marketing professionals are seeking to enhance their lead-generation skills.</span>
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										<span>Business owners looking to attract and retain more customers.</span>
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										<span>Entrepreneurs aim to grow their businesses through effective marketing strategies.</span>
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										<span>Sales professionals are interested in learning new techniques for generating leads.</span>
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										<span>Anyone interested in understanding the principles of attraction marketing and lead generation.</span>
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										<span>Individuals seeking to improve their career prospects in the field of marketing.</span>
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			<h4>Requirements</h4>		</div>
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							<p><span>The Lead Generation and Attraction Marketing Training course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Lead Generation and Attraction Marketing Training, without any fuss.</span></p>						</div>
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							<p><span>Lead Generation and Attraction Marketing Training  course will prepare you for a range of career opportunities in the field of marketing and sales, such as:</span></p>						</div>
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										<span>Marketing Specialist</span>
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										<span>Digital Marketing Manager</span>
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										<span>Sales Manager</span>
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										<span>Business Development Manager</span>
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										<span>Social Media Manager</span>
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										<span>Customer Relationship Manager</span>
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										<span>Lead Generation Specialist</span>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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	<span>Course Curriculum</span>
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					<td colspan="4">Module 01: Introduction</td>
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					<td>Preview Of Course</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td colspan="4">Module 02: Lead Generation with Attraction Marketing for Business</td>
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					<td>Lead Generation Marketing</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>What is Attraction Marketing?</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>Strategies for Lead Generation</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>Using Customer Relation Management (CRM) for Relationship Building</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Using Social Media for Lead Generation</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Using Pay per Click (PPC) for Lead Generation</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td colspan="4">Module 03: Strategies for Lead Generation</td>
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					<td>Create a value-packed newsletter</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Use a live chat on your website</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Optimize your Website to Promote Your Lead Magnet</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Target top-of-funnel keywords</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 04: Using Customer Relation Management (CRM) for Relationship Building</td>
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					<td>5 Ways CRM Systems Improve Customer Experience</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Why building customer relationships is so important</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>10 Ways to Build Long-Standing Customer Relationships</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>How Customer Relationships Can Improve Your Business Brand</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>8 Tips to Build Customer Relationships with Social Media</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 05: Using Pay per Click (PPC) for Lead Generation</td>
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					<td>How to Generate Quality Leads From Your PPC Campaigns</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>Who PPC Lead Generation Works For</td>
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					<td>Using PPC for Lead Generation Offers a few Notable Benefits</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>21 PPC Lead Generation Tools for More High-Quality Leads</td>
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					<td><span><i></i> 00:03:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>How to Plan your Google Ads Budget</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: What is Attraction Marketing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>5 tips to run a successful attraction marketing campaign</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>5 strategies for strong attraction marketing</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Benefits And Advantages Of Attraction Marketing</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tools To Use For Attraction Marketing</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Attraction Marketing Tips - 4 Ways I Use Attraction Marketing</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: How to Get More Leads on Social Media</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Get More Leads on Social Media</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Social Media Lead Generation Tips</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Use Social Media for Lead Generation</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Generate B2B Leads With Social Media Ads</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>3 Foolproof Ways to Generate Leads with Social Media</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Incorporating the Laws of Attraction in Your Daily Life</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lead Generation Process</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Aligning content to your lead's goals</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing your lead generation Process</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Is Lead Generation Important?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Difference Between Inbound and Outbound Lead Generation</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Conclusion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Review Of Course</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment -  Lead Generation and Attraction Marketing Training</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

NextGen Learning

Lead Generation and Attraction Marketing Training Course

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

***24 Hour Limited Time Flash Sale*** 

 Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts 

 FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.
The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of CRM to the specifics of KYC compliance, and the nuances of exceptional Customer Service, this bundle has it all. Additionally, it focusses on personal development skills such as Assertiveness, Self-confidence, Stress Management, and Effective Communication, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of Professional CV Writing and Job Search Skills ensures you're fully prepared to take the next step in your career.
Key Features of the Customer Relationship Management (CRM), KYC & Customer Service Bundle:
3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC & Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses.
QLS Course 01: Diploma in Customer Relationship Management (CRM)
QLS Course 02: KYC
QLS Course 03: Customer Service
5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.
Course 01: Assertiveness and Self-Confidence Development
Course 02: Patient Customer Service Training
Course 03: Win Customers Efficiently: Customer Service Diploma
Course 04: Customer Service - Representative
Course 05: Complete Communication Skills Master Class for Life
In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.
Course 01: Professional CV Writing
Course 02: Job Search Skills
Course 03: Self-Esteem & Confidence Building
Course 04: Professional Diploma in Stress Management
Course 05: Complete Communication Skills Master Class
Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!
Learning Outcomes of Customer Relationship Management (CRM), KYC & Customer Service Bundle:
Master CRM strategies to build and maintain customer relationships.
Understand KYC regulations and their application in business.
Deliver outstanding customer service across various platforms.
Develop assertiveness and self-confidence in professional settings.
Manage stress effectively in high-pressure customer service environments.
Enhance communication skills for clear, impactful interactions.
Why Prefer this CRM Course?
Get free QLS Endorsed Certificates upon completion of the CRM course
Get a Free Student ID Card with CRM Training
The CRM course is Affordable and Simple to understand
Lifetime Access to the CRM course materials
The CRM course comes with 24/7 Tutor Support
Start your learning journey straight away!
*** Course Curriculum ***
 Course 01: Diploma in Customer Relationship Management (CRM)
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Communication Skills
Module 08: Negotiation Techniques
Module 09: Conflict Management
Module 10: Time Management
Module 11: Handling Customer Complaints
Module 12: Future of CRM
 Course 02: KYC

Module 01: Introduction to KYC
Module 02: Customer Due Diligence
Module 03: AML (Anti-Money Laundering)
Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom
Module 05: Regulations to be Complied by Industries
Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance
 Course 03: Customer Service
Module 01: Who We Are and What We Do
Module 02: Establishing Your Attitude
Module 03: Identifying and Addressing Customer Needs
Module 04: Generating Return Business
Module 05: In-Person Customer Service
Module 06: Giving Customer Service over the Phone
Module 07: Providing Electronic Customer Service
Module 08: Recovering Difficult Customers
Module 09: Understanding When to Escalate
=========>>>>> And 10 More Courses <<<<<=========
How will I get my Certificate?
After successfully completing the course, you will be able to order your Certificates as proof of your achievement.
PDF Certificate: Free (Previously it was £12.99*13 = £169)
CPD Hard Copy Certificate: Free (Previously it was £29.99)
QLS Endorsed Hard Copy Certificate: Free (Previously it was £99)
 CPD 
130 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:
Customer service reps
CRM professionals
KYC analysts
Job seekers
Team leaders
Career changers
 Requirements 
You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle.
 Career path 
After completing this bundle, you are to start your career or begin the next phase of your career.
Customer Relationship Manager - £30,000 to £50,000
Customer Service Representative - £18,000 to £25,000
KYC Analyst - £25,000 to £40,000
Communications Manager - £30,000 to £45,000
Stress Management Coach - £25,000 to £35,000
Professional CV Writer - £20,000 to £30,000
 Certificates 
CPD Accredited Digital Certificate
 Digital certificate - Included 
Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
CPD Accredited Hard Copy Certificate
 Hard copy certificate - Included 
Please note that International students have to pay an additional £10 as a shipment fee.
QLS Endorsed Hard Copy Certificates
 Hard copy certificate - Included 
Hard copy certificate - Included


Please note that International students have to pay an additional £10 as a shipment fee.

Academy for Health and Fitness

Customer Care

Online Course Marketing

Customer Service

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Relationship Management (CRM), KYC & Customer Service

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Master Customer Service &amp; CRM</em><em fr-original-style="" style="box-sizing: border-box;"> - delight your customers using great customer care and benefit from lifelong loyalty and referrals</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours&acirc;&brvbar;.But guess what - it&#39;s not! Customer Service &amp; CRM Diploma can make all of those goals come true, and doesn&#39;t need to cost you anything except creativity and passion.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With Apex Learning online Customer Service &amp; CRM course, you can learn the fundamental elements of Customer Service &amp; CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service &amp; CRM program to the highest level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Customer Service &amp; CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service &amp; CRM. So go ahead and give your career in expert Customer Service &amp; CRM a solid boost by accessing professional and helpful learning from Apex Learning today.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Customer Service &amp; CRM Training s Bundle Consists of the following Premium courses: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses are included in this Customer Service &amp; CRM Training s Bundle?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Course 01: Sales and Marketing Skills Level 3</li><li fr-original-style="" style="box-sizing: border-box;">Course 02: Customer Relationship Management</li><li fr-original-style="" style="box-sizing: border-box;">Course 03: Know Your Customer (KYC)</li><li fr-original-style="" style="box-sizing: border-box;">Course 04: Leadership &amp; Management Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Course 05: Risk Management Level 7</li><li fr-original-style="" style="box-sizing: border-box;">Course 06: Retail Management Level 5</li><li fr-original-style="" style="box-sizing: border-box;">Course 07: Effective Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;">Course 08: Performance Management</li><li fr-original-style="" style="box-sizing: border-box;">Course 09: Quality Management</li><li fr-original-style="" style="box-sizing: border-box;">Course 10: Time Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol now in Customer Service &amp; CRM To advance your career, and use the premium study materials from Apex Learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Customer Service &amp; CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service &amp; CRM Expertise and essential knowledge, which will assist you in reaching your goal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service &amp; CRM Bundle Certificates after completion:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously it was &pound;6*11 = &pound;66)</strong></li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously it was &pound;10)</strong></li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        105 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no experience or previous qualifications required for enrolment on this Customer Service &amp; CRM. Our course suitable for students, of all academic backgrounds.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Customer Service &amp; CRM is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no time limit for completing this Customer Service &amp; CRM course, it can be studied in your own time at your own pace.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Having this Customer Service &amp; CRM expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
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                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Skills Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for &pound;10 each. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please Note: The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

Overview:
Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals
Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.
With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level.
The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today.
This Customer Service & CRM Training Bundle Consists of the following Premium courses: 
Course 01: Sales and Marketing Skills Level 3
Course 02: Customer Relationship Management
Course 03: Know Your Customer (KYC)
Course 04: Leadership & Management Diploma
Course 05: Risk Management Level 7
Course 06: Retail Management Level 5
Course 07: Effective Communication Skills
Course 08: Performance Management
Course 09: Quality Management
Course 10: Time Management
Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning.



Why Choose this Customer Service Bundle?
FREE Customer Service & CRM CPD-accredited certificate
Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery)
Lifetime access to the Customer Service & CRM course materials
The Customer Service & CRM program comes with 24/7 tutor support
Get instant access to this Customer Service & CRM course
Learn Customer Service & CRM training from anywhere in the world
The Customer Service & CRM training is affordable and simple to understand
The Customer Service & CRM training is entirely online



Description:
The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal.
Customer Service & CRM Bundle Certificates after completion:
PDF Certificate: Free (Previously it was £9.99*11 = £109)
Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)



Who is this Customer Service course for? 
There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds.



Requirements 
Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace.



Career path 
Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service & CRM Diploma - CPD Certified

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer!

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					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step CRM Lead training course. This CRM Lead course for Consistent Profits has been specially designed to help learners gain a good command of CRM Lead, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this CRM Lead course, you will gain a theoretical understanding of CRM Lead and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this CRM Lead training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></td>
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					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Module 02: CRM Fundamentals</strong></td>
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					<td>CRM Fundamentals</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 03: CRM Strategies</strong></td>
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					<td>CRM Strategies</td><td><span>🕐 00:35:00</span></td>
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					<td colspan="4"><strong>Module 04: Data Analysis in CRM</strong></td>
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					<td>Data Analysis in CRM</td><td><span>🕐 00:28:00</span></td>
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					<td colspan="4"><strong>Module 05: CRM Databases</strong></td>
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					<td>CRM Databases</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 06: Deepening Customer Relationship</strong></td>
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					<td>Deepening Customer Relationship</td><td><span>🕐 00:23:00</span></td>
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					<td>Handling Customer Complaints</td><td><span>🕐 00:20:00</span></td>
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					<td>Introduction to Customer Service</td><td><span>🕐 00:25:00</span></td>
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					<td>What's Different about Good Customer Service</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>Module 10: Future of CRM</strong></td>
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					<td>Future of CRM</td><td><span>🕐 00:25:00</span></td>
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Skill Up

Learning & Development

Online Course Creation

Trainers Course

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

CRM Lead

<p><strong>Do you want to work as a customer service representative?</strong> Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you!</p> <p>This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth.</p> <p>Our modules are primarily based on <strong>defining, building, sustaining, and improving long-term relationships with customers. </strong>By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to :</p> <ul> <li><strong>Understanding customer needs and wants </strong></li><li><strong>Satisfying and motivating potential customers</strong></li><li><strong>Translating them into an actual customer </strong></li></ul> <p>One of the key topics in the CRM bundle is <strong>Customer acquisition and retention </strong>this will cover issues such as :</p> <ul> <li><strong>Acquiring customers at a lesser cost and acquiring as many customers as possible </strong></li><li><strong>Acquiring customers who have an affinity and are business oriented </strong> </li><li><strong>Acquiring customers who are keen on the newer business model </strong> </li></ul> <p>Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card.</p> <p><strong>What other courses are included with this CRM Training?</strong></p> <ul> <li><strong>Course 01: </strong>Customer Relationship Management<strong><br /></strong></li><li><strong>Course 02: </strong>Know Your Customer (KYC)</li><li><strong>Course 03: </strong>Retail Management - Level 5<strong><br /></strong></li><li><strong>Course 04: </strong>Phone-Based Customer Service<strong><br /></strong></li><li><strong>Course 05: </strong>Sales: Psychology of Customers<strong><br /></strong></li><li><strong>Course 06: </strong>GCSE English<strong><br /></strong></li><li><strong>Course 07: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong>Course 08: </strong>The Formula to Talk with Strangers<strong><br /></strong></li><li><strong>Course 09: </strong>Level 2 Microsoft Office Essentials<strong><br /></strong></li><li><strong>Course 10</strong><strong>: </strong>Time Management<strong><br /></strong></li><li><strong>Course 11: </strong>Stress Management Training</li></ul> <p><strong>From this CRM bundle Learners will acquire knowledge on : </strong></p> <ul> <li>What is Customer Relationship Management (CRM)</li><li>Importance of CRM in business</li><li>Customer Retention &amp; Loyalty</li><li>Get an understanding of how the CRM process works</li><li>Importance of retail management in business</li><li>Practical tools and approaches for conducting customer attitude surveys</li><li>Getting to know your customers, and identifying concerns and possibilities.</li><li>Learn the Formula to Talk with Strangers</li><li>Public Speaking and Presentation Skills</li><li>Learn how to make the best use of time</li></ul> <p>So, enrol now in this <strong>CRM (Customer Relationship Management) </strong> Training to advance your career!</p><p>We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff.</p> <p><strong>Course Curriculum</strong></p> <p>Course Curriculum of <strong>CRM (Customer Relationship Management)</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the <strong>CRM (Customer Relationship Management) </strong>course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
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                                        110 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                             <ul> <li>Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks</li><li>Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy</li><li>Senior marketing managers looking for a different approach when considering how to manage customer relationships</li><li>Professionals aiming to advance their careers in marketing, leadership, or CRM.</li></ul> 
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        <div>Requirements</div>
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                             <p>Our <strong>CRM (Customer Relationship Management) </strong><strong>Training </strong> is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices.</p> 
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                             <ul> <li>CRM manager</li><li>Senior CRM manager</li><li>Head of CRM</li><li>Director of Performance Marketing</li></ul> <p>The average salary of a CRM manager is approximately £48,000 per year</p> 
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                                    <h4>Certificate of completion</h4>
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            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Relationship Management</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>
        <h4>Certificate of completion</h4>
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            Digital certificate -
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Continuous Professional Development (CPD)

CRM - CPD Accredited

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				<p><span>Register on the CRM Lead today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</span></p><p><span>The CRM Lead is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The CRM Lead</b></h5><ul><li><span>Receive an e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
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				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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				<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
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				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
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			<h2>Requirements:</h2>		</div>
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				<p><span>The online training is open to all students and has no formal entry requirements. To study the CRM Lead, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
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				<h3>Course Content</h3>

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					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
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					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
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					<td><span><i></i> 00:23:00</span></td>
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					<td colspan="4">Module 02: CRM Fundamentals</td>
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					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
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					<td colspan="4">Module 03: CRM Strategies</td>
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					<td><i></i></td>
					<td>CRM Strategies</td>
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					<td><span><i></i> 00:34:00</span></td>
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					<td colspan="4">Module 04: Data Analysis in CRM</td>
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					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Introduction to Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: What's Different about Good Customer Service?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What's Different about Good Customer Service?</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Future of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment - CRM Lead</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - CRM Lead</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

<p>Do you want to improve your customer service skills and build stronger relationships with your customers? Look no further than the CRM and Phone-Based Customer Service bundle. This comprehensive bundle includes two QLS-endorsed courses and five CPD QS-accredited courses, providing you with the knowledge and skills you need to excel in the world of customer service.</p><p>The bundle's two QLS-endorsed courses, the Diploma in Customer Relationship Management (CRM) and Phone-Based Customer Service, cover fundamental topics such as communication skills, relationship management, and phone-based customer service techniques. These courses are designed to help learners understand the importance of customer service and how it can impact business success. Upon completing these courses, learners will receive a hardcopy certificate, which adds value to their resumes and impresses potential employers.</p><p>The five CPD QS-accredited courses in this bundle further enhance learners' skills in customer service. The courses cover essential topics such as KYC, assertiveness and self-confidence development, patient customer service training, winning customers efficiently, and customer service representation. These courses provide learners with the tools and knowledge needed to handle challenging customer service situations with ease.</p><p>This bundle is ideal for individuals who want to develop their customer service skills. Whether you are an entry-level employee or an experienced professional, this bundle provides you with the knowledge and credentials needed to succeed in the customer service industry. Enrol now in the CRM and Phone-Based Customer Service bundle to take the first step towards becoming a customer service expert.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02:</strong>Diploma in Phone-Based Customer Service Training at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> KYC</li><li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li></ul><p><strong>Learning Outcomes</strong></p><p>Upon completing the CRM and Phone-Based Customer Service bundle, learners will be able to:</p><ul><li>Understand the fundamental principles of customer relationship management.</li><li>Use phone-based customer service techniques to handle challenging situations.</li><li>Develop effective communication skills to build stronger relationships with customers.</li><li>Apply assertiveness and self-confidence development techniques to succeed in customer service.</li><li>Implement patient customer service training to handle customer complaints.</li><li>Utilise KYC techniques to verify customer identities and prevent fraud.</li><li>Win customers efficiently and represent the company with professionalism.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The CRM and Phone-Based Customer Service bundle includes two QLS-endorsed courses, Diploma in Customer Relationship Management (CRM) and a Phone-Based Customer Service. The Diploma in CRM covers fundamental topics such as CRM strategies, data analysis in CRM, deepening customer relationships, and handling customer complaints. Upon completing this course, learners will have the necessary knowledge to implement effective CRM strategies and handle customer complaints professionally.</p><p>The Phone-Based Customer Service course covers essential topics such as customer service communication strategies, building rapport over the phone, managing inbound and outbound calls, and problem-solving over the phone. This course is designed to help learners understand the importance of phone-based customer service and the skills required to succeed in this field. Upon completion of this course, learners will have the skills to handle challenging customer service situations over the phone professionally.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The CRM and Phone-Based Customer Service bundle is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Customer service managers who want to train their staff.</li><li>Entrepreneurs who want to enhance their customer service skills.</li><li>Individuals who want to pursue a career in customer service.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative - £18,000 to £25,000 per annum.</li><li>Customer Service Manager - £25,000 to £45,000 per annum.</li><li>Customer Experience Manager - £35,000 to £60,000 per annum.</li></ul><p><strong>Please note</strong> that the above salary ranges are for guidance only and can vary depending on factors such as location, industry, and experience.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Service Design Courses (SDC)

Professional Skills Course (PSC)

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed

<p><strong>*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! ***</strong></p><p>Ignite your dynamic career and strengthen your deep insight knowledge by signing up for CRM Ultimate Masterclass. This CRM Ultimate Masterclass is the ideal approach for you to obtain a thorough understanding and knowledge of the subject.</p><p>We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding CRM Ultimate Masterclass course to improve your pertinent skills. In this easy-to-digest CRM Ultimate Masterclass course, you will get exclusive training, which will enable you to stand out in this competitive market.</p><p>However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this CRM Ultimate Masterclass Programme, you will attain the productivity to succeed in your organisation.</p><p>So, if you are eager to see yourself in a gratifying CRM Ultimate Masterclass career, then enrol in our course today!</p><p><strong>What will make you stand out?</strong></p><p>On completion of this online course, you will gain:</p><ul><li>CPD Certified Course</li><li>After successfully completing this Course, you will receive a <strong>FREE PDF Certificate </strong>as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of CRM Ultimate Masterclass learning materials.</li><li>This course online test with immediate results</li><li>Enroling in this Course has no additional costs.</li><li>You can study and complete this course at your own pace.</li><li>Study for the CRM Ultimate Masterclass course using any <strong>internet-connected device,</strong> such as a computer, tablet, or mobile device.</li></ul><p>The substantial CRM Ultimate Masterclass is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this CRM Ultimate Masterclass just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of CRM Ultimate Masterclass and explore the key topics such as:</p><p><strong>Curriculum:</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p>Therefore, reinforce your knowledge and furnish your skills by enroling in our course. Take one step closer to achieving your goal.</p><p><strong>Show off your new skills with a certificate of completion</strong></p><p>When you have finished all of the course lectures, a digital certificate will be available for download.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This CRM Ultimate Masterclass Course the Right Option for You?</strong></p><p>This CRM Ultimate Masterclass course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course.</p><p>This course is open to everybody. You can access the CRM Ultimate Masterclass course materials from any location in the world and there are no requirements for enrolment.</p><p><strong>You should enrol in this CRM Ultimate Masterclass course if you:</strong></p><ul><li>Aspire to understand CRM Ultimate Masterclass better.</li><li>Already working on CRM Ultimate Masterclass and eager to learn more.</li><li>Is a student pursuing a relevant field of study?</li><li>Trying to get a job in CRM Ultimate Masterclass-related fields.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Without any formal requirements, you can delightfully enrol in this CRM Ultimate Masterclass course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The aim of this exclusive course is to help you toward your dream career. So, complete this CRM Ultimate Masterclass course and enhance your skills to explore opportunities in relevant areas.</p>
                        </div>

Salesforce Certified Marketing Cloud Email Specialist

CRM Ultimate Masterclass

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now</strong></p><p>No matter what industry are you in, customers are the lifeblood of every business! And <strong>happy customers</strong> mean <strong>healthy business</strong>. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way.</p><p>Our comprehensive bundle on <strong>Customer Relationship Management (CRM)</strong>will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability.</p><p>So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you.</p><p><strong>What will you learn from this Customer Relationship Management (CRM) bundle:</strong></p><ul><li>Become fully aware of CRM, its fundamentals, strategies and the future of CRM</li><li>Explore KYC, CDD, AML and methods to carry out KYC and AML</li><li>Gain an acute understanding of communication, its principles and fundamentals</li><li>Learn about customer service, how to focus on customers and to establish an action plan</li><li>Get a detailed overview of phone-based customer service and customer service communication strategies</li><li>Gain knowledge of hospitality management and the process of development and training in the hospitality industry</li><li>Discover how to work effectively across cultures</li><li>Unveil the secret tricks of the formula of talking with strangers</li><li>Fully understand performance management and conflict management</li><li>Acquire the knowledge, skills and guidelines of stress management</li></ul><p>Along with this <strong>Customer Relationship Management </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p><p><strong>What other courses are included with this Customer Relationship Management?</strong></p><ul><li><strong>Course 1:</strong> Know Your Customer (KYC)<strong><br /></strong></li><li><strong>Course 2: </strong>Effective Communication Skills<strong><br /></strong></li><li><strong>Course 3: </strong>Retail Management - Level 5<strong><br /></strong></li><li><strong>Course 4: </strong>Phone-Based Customer Service<strong><br /></strong></li><li><strong>Course 5: </strong>Hospitality and Accommodation Management<strong><br /></strong></li><li><strong>Course 6:</strong> Working Effectively Across Cultures<strong><br /></strong></li><li><strong>Course 7: </strong>The Formula to Talk with Strangers<strong><br /></strong></li><li><strong>Course 8: </strong>Performance Management</li><li><strong>Course 9: </strong>Conflict Management</li><li><strong>Course 10:</strong> Stress Management Training</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>Curriculum</p><p><strong>Course 1: Customer Relationship Management</strong></p><ul><li>Introduction to Customer Relationship Management</li><li>Customer Relationship Management Fundamentals</li><li>CRM Strategies</li><li>Data Analysis in Customer Relationship Management</li><li>Customer Relationship Management Databases</li><li>Deepening Customer Relationship</li><li>Handling Customer Complaints</li><li>Future of CRM</li></ul><p><strong>Course 2: Know Your Customer (KYC)</strong></p><ul><li>Introduction to KYC</li><li>Customer Due Diligence</li><li>AML (Anti-Money Laundering)</li><li>KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Regulations to be Complied by Industries</li><li>Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong>Course 3: Effective Communication Skills</strong></p><ul><li>Introduction To Communication - Goals &amp; Benefits</li><li>Key Principles Of Communication</li><li>We are Always Communicating</li><li>Fundamentals Of Communication - Part 1</li><li>Fundamentals Of Communication - Part 2</li><li>Great Communication Tips - Part 1</li><li>Great Communication Tips - Part 2</li><li>Self-Talk &amp; Powerful Language</li><li>Miscommunication</li><li>Still MORE Great Tips! Part 1</li><li>Still MORE Great Tips! Part 2</li><li>Still MORE Great Tips! Part 3</li><li>Final Thoughts and Suggestions</li><li>PROMO Communication (BEST)</li></ul><p><strong>Course 4: Retail Management - Level 5<br /></strong></p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07:Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong>Course 5: Phone-Based Customer Service</strong></p><ul><li>Introduction to Customer Service</li><li>What's Different about Good Customer Service?</li><li>Customer Relationship Management</li><li>Customer Service Communication Strategies</li><li>Aspects of Phone Etiquette</li><li>Building Rapport Over the Phone</li><li>Inbound and Outbound Calls</li><li>Active Listening and Managing Tough Callers</li><li>Managing Interoffice Calls and Voicemail</li><li>Problem Solving over the Phone</li><li>Intra Organisation Dealings</li><li>Measuring Customer Service</li></ul><p><strong>Course 6: Hospitality and Accommodation Management</strong></p><ul><li>Introduction to Hospitality Management</li><li>An Overview of Hotel Industry</li><li>The Process of Selection and Recruitment in Hospitality Industry</li><li>The Process of Development and Training in Hospitality Industry</li><li>Management of Front Office Operations</li><li>Management of Housekeeping, Engineering and Security Operations</li><li>Management of Food and Beverage Operations</li><li>Management of Service Quality in Hospitality Industry</li><li>Marketing in Travel and Tourism Business</li><li>Accounting in Hospitality Industry</li><li>Customer Satisfaction</li><li>E-Hospitality and Technology</li></ul><p><strong>Course 7: Working Effectively Across Cultures</strong></p><ul><li>Introduction</li><li>Cultural identity</li><li>OBSERVE</li><li>Learn</li><li>APPLY</li><li>More practical TIPS</li><li>Wrap up</li></ul><p><strong>Course 8: The Formula to Talk with Strangers</strong></p><ul><li>Course Overview</li><li>The Formula</li><li>Summary</li><li>End</li></ul><p><strong>Course 9: Performance Management</strong></p><ul><li>Introduction</li><li>Performance</li><li>Key Performance Indicators</li><li>Reporting</li><li>Rewarding</li><li>Conclusion</li></ul><p><strong>Course 10: Conflict Management</strong></p><ul><li>Unit 01: Introduction</li><li>Unit 02: Understand the Keys to Conflict</li><li>Unit 03: How Misunderstandings Arise and the Solution</li><li>Unit 04: Personality Types in Conflict</li><li>Unit 05: Escalation of Conflict</li><li>Unit 06: De-escalating Conflict</li><li>Unit 07: Closing Section</li></ul><p><strong>Course 11: Stress Management Training</strong></p><ul><li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this <strong>Customer Relationship Management (CMR) </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Customer Relationship Management (CMR) </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p><p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as:</p><ul><li>CRM Analyst</li><li>CRM Consultant</li><li>CRM Developer</li><li>CRM Executive</li><li>CRM Manager</li><li>CRM Specialist</li></ul><p>And many more!</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Relationship Management (CRM)</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Know Your Customer (KYC)

Customer Experience Management

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd.</p><p>From the fundamentals of <strong>Customer Relationship Management</strong> and <strong>Public Relations</strong> strategies to the nuances of <strong>Phone-based Customer Service</strong> and <strong>KYC</strong> protocols, this bundle offers a deep insight into <strong>Customer Service Excellence</strong>. It also includes specialised training in <strong>Hospitality</strong>, <strong>Service Helpdesk</strong>, and <strong>Technical support</strong>, along with personal development courses like <strong>Assertiveness</strong>, <strong>Conflict resolution</strong>, and <strong>Effective Communication Skills</strong>.</p><p><strong>Courses Included In this CRM Training Are:</strong></p><ul><li><strong> Course 01:</strong> Customer Relationship Management</li><li><strong> Course 02:</strong> PR: Public Relation</li><li><strong> Course 03:</strong> Phone-Based Customer Service</li><li><strong> Course 04:</strong> Know Your Customer (KYC)</li><li><strong> Course 05:</strong> Customer Service - Representative</li><li><strong> Course 06:</strong> Customer Service &amp; Environment</li><li><strong> Course 07:</strong> Patient Customer Service Training</li><li><strong> Course 08:</strong> Customer Service Fraud Officer</li><li><strong> Course 09:</strong> Service Helpdesk &amp; Technical Support</li><li><strong> Course 10:</strong> Call Centre Training</li><li><strong> Course 11:</strong> Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li><li><strong> Course 12:</strong> Assertiveness and Self Confidence Development</li><li><strong> Course 13:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong> Course 14:</strong> Hotel Management with Hotel Receptionist and Hospitality Management</li><li><strong> Course 15:</strong> Professional Waiter Diploma</li><li><strong> Course 16:</strong> Receptionist Skills</li><li><strong> Course 17:</strong> Conflict Resolution</li><li><strong> Course 18:</strong> Decision-Making and Critical Thinking Training</li><li><strong> Course 19:</strong> Developing Interpersonal Skills Course</li><li><strong> Course 20:</strong> Effective Communication Skills</li></ul><p>Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert!</p><p><strong>Learning Outcomes of the CRM, PR &amp; Phone-Based Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to enhance customer loyalty and retention.</li><li>Develop effective PR skills for managing public perception and communication.</li><li>Deliver exceptional phone-based customer service across industries.</li><li>Understand and implement KYC procedures for customer verification.</li><li>Enhance customer service skills specifically tailored for hospitality management.</li><li>Improve interpersonal, decision-making, and critical thinking skills.</li></ul><p><strong>Why Choose Our CRM, PR &amp; Phone-Based Customer Service Bundle?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of the CRM bundle</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Diploma in Customer Relationship Management at QLS Level 4</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong> Course 02: PR: Public Relation</strong></p><ul><li>Module 01: Introduction to Public Relations</li><li>Module 02: Concepts of Public Relations</li><li>Module 03: Management and Organisation of Public Relations</li><li>Module 04: Public Relations Tactics and Research</li><li>Module 05: Major Fields of Public Relations Practice Part I</li><li>Module 06: Major Fields of Public Relations Practice Part II</li><li>Module 07: Social Media and PR</li><li>Module 08: Public Speaking</li><li>Module 09: Power of Storytelling</li><li>Module 10: Becoming an Influencer</li><li>Module 11: Importance of Body Language</li><li>Module 12: Implementing CSR</li><li>Module 13: Performance Evaluation and Performance Reporting</li><li>Module 14: Cross-Cultural Awareness</li><li>Module 15: Cross-Cultural Communication</li><li>Module 16: Corporate Cross-Cultural Awareness</li><li>Module 17: Cultural Values</li><li>Module 18: Working with and Managing a Culturally Diverse Team</li><li>Module 19: Defamation</li><li>Module 20: Crisis management</li><li>Module 21: Media Regulatory Bodies</li><li>Module 22: Ethics: Professionalism in Public Relations</li><li>Module 23: Decision Making with Critical Thinking</li></ul><p><strong> Course 03: Phone-Based Customer Service</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: What's Different about Good Customer Service?</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Customer Service Communication Strategies</li><li>Module 05: Aspects of Phone Etiquette</li><li>Module 06: Building Rapport Over the Phone</li><li>Module 07: Inbound and Outbound Calls</li><li>Module 08: Active Listening and Managing Tough Callers</li><li>Module 09: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 17 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*20 = £260)</li><li><strong>CPD Hard Copy Certificate: Free</strong> (For The Title Course: Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The Title Course: Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        310 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>PR professionals</li><li>Hospitality staff</li><li>Call centre agents</li><li>Anyone in service</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CRM bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Public Relations Officer - £25,000 to £40,000</li><li>Call Centre Manager - £28,000 to £45,000</li><li>Patient Service Specialist - £20,000 to £35,000</li><li>Hotel Receptionist/Manager - £18,000 to £30,000</li><li>Customer Service Trainer - £25,000 to £40,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>Customer Relationship Management CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Customer Relationship Management at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Hard copy certificate - Included</em></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

CRM, PR & Phone-Based Customer Service

<p>Delve into the CRM (Customer Relationship Management)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 3,4 with a certificate of level 4 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of CRM (Customer Relationship Management). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of CRM (Customer Relationship Management) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 3</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li></ul> <p><strong>Level</strong><strong>4</strong></p> <ul> <li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of CRM (Customer Relationship Management), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the CRM (Customer Relationship Management) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

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